19+, | 1. Minimum Deposit: $30 2. Wagering Requirements: 40x 3. Max bonus amount - $7,5...00 4. Wager for FS - 40 5. Number of free spins - 100 6. Free Spins in Game - Lady Wolf Moon Full Bonus T&C
Show more
This RocketWin review spotlights the casino's killer bonuses - a highlight for any player - and its foundational elements. From the casino's history to its licensing, we've scrutinized its commitment to security and player protection. The review doesn't stop there; we also explore the terms and conditions, the registration process, and the wide array of games.
Game TypesBingo, Blackjack, Craps, Keno, Poker Games, Roulette, Scratch Cards, Slots
RTP96.48%
RocketWin Casino Pros & Cons
Pros
Wide Game Selection:Offers over 2000 games from leading developers, including slots, table games, live casino, and video poker, accommodating a broad spectrum of player preferences.
High Safety and Security Standards: With a license from Gaming Curacao and SSL encryption technologies, the casino assures a regulated and secure gaming environment, emphasizing player protection.
Mobile Optimization: The casino's site is mobile-friendly, allowing for a simple gaming time across various devices without needing a dedicated app.
Generous Bonuses and Promotions:Provides a variety of bonuses, including a significant welcome bonus, Monday-Tuesday Free Spins, Weekend Reload Bonus, and a Cashback Promo, improving the gaming time for both new and regular players.
Efficient Customer Support: Offering 24/7 support through live chat and email, it makes sure to prompt assistance for player inquiries and issues.
Loyalty Program: A rewarding loyalty program where players earn Comp Points for their real-money activity, advancing through levels with increasing benefits.
Cons
Lack of a Dedicated Mobile App: While the website is optimized for mobile use, the absence of a dedicated mobile application might detract from users who prefer app-based gaming.
Limited Information on Commission Fees: The casino does not disclose detailed information on commission fees for deposits and withdrawals, which could affect transparency for users planning their transactions.
Short Wagering Periods for Bonuses: Some bonuses come with short wagering periods, which may pressure players to meet the requirements quickly or risk losing the bonus.
RocketWin Casino launched in 2023 under XXL Services N.V., targeting the Canadian market. It operates with a Gaming Curacao license, ensuring a regulated environment. The casino offers a variety of games from leading providers, including slots and table games. Its mobile-friendly site allows access from various devices, and multilingual support serves a broad audience. RocketWin focuses on providing a straightforward and accessible gaming experience.
RocketWin Casino features a sleek, modern interface designed for ease of use and game accessibility. Its simple design ensures new visitors aren’t overwhelmed, while experienced players enjoy a functional and efficient environment.
Aspect
Evaluation
Ease of movement
Intuitive main menu, allowing quick access to games, promotions, and support.
Mobile Games Availability
Wide selection of mobile-compatible games, making sure quality play on various devices.
Game Filters
Detailed filters for efficient game selection based on type, provider, and features.
Search Functionality
Efficient and quick, with a prominently placed search bar for immediate results.
Loading Speed
Fast loading times across sites improve gaming time by minimizing wait times.
UX and UI Rating
High-quality, with a clean interface and logical layout that balances aesthetics and functionality.
Mobile Responsiveness
Excellent, providing consistent and interesting gaming time across all mobile devices.
RocketWin Casino delivers a robust and user-friendly online gaming time, evidenced by its intuitive movement, wide mobile game availability, effective game filters, and fast loading speeds. The simple integration of aesthetic appeal with functional design across desktop and mobile sites further improves its appeal. Given these considerations, RocketWin Casino scores 4 out of 5. This rating reflects the casino’s strong commitment to user satisfaction and successfully delivering high-quality, accessible gaming time.
Licensing, Safety, and Player Protection
RocketWin Casino, operated by XXL Services N.V., holds a primary license from Gaming Services Provider N.V. (Gaming Curacao) under License #365/JAZ. This license authorizes RocketWin to operate as a remote casino, offering various games to players globally. The casino adheres to stringent regulatory standards to maintain its licensing status.
Aspect
Details
Primary License
Gaming Services Provider N.V. (Gaming Curacao) Under License #365/Jaz
Additional Licenses
None
License Types
Remote Casino
The goals of RocketWin Casino include player safety and ethical gambling. It provides several resources and guidelines, including deposit caps, self-exclusion policies, session length restrictions, and cooling-off times, to help players gamble sensibly. To evaluate and control gaming activity, the casino stresses the value of using its site responsibly and offers self-awareness quizzes.
RocketWin uses encryption technologies, such as SSL encryption, to protect players’ financial and personal information. The casino also employs stringent identification verification protocols to guard against money laundering and guarantee the safety of children.
Feature
Availability
Deposit Limits
Yes
Responsible Gaming Seals
Yes
Cooling-off Periods
Yes
IT Security
SSL Encryption
Two-Factor Authentication
Not Specified
Self-Exclusion Tools
Yes
Protection of Minors
Yes
RocketWin Casino’s adherence to stringent licensing requirements and adoption of several tools and methods for player safety reflect their strong dedication to player protection, responsible gaming, and site security. It offers players a safe and secure gaming because of its strong anti-fraud and anti-money laundering methods. I give RocketWin Casino’s license, security, and player protection protocols a rating of 4 out of 5 based on these criteria.
Terms and Conditions
Understanding the terms and conditions of RocketWin Casino is essential for a secure and pleasurable gaming time.
Here’s a breakdown of the most crucial aspects you should be aware of:
Legal Age and Jurisdiction: Players must be at least 18 or the legal age in their jurisdiction, whichever is higher, to register and play.
Account Creation: Accurate information must be provided during account registration. Only one account per player is allowed.
Deposits and Withdrawals: Various payment methods are available for depositing funds. Withdrawal limits are set daily, weekly, and monthly, with specific provisions for jackpot winnings.
Bonuses: Various bonuses and promotions are offered, each with specific wagering requirements and conditions.
Responsible Gambling: Features such as financial limits, self-exclusion, and session time limits are available to promote responsible gaming.
Game Fairness and Integrity: Using bots, cheating, or exploiting loopholes is strictly prohibited and may result in account closure and forfeiture of funds.
Privacy and Data Protection: Personal information is collected and processed by RocketWin’s privacy policy and applicable data protection laws.
Complaints Procedure: Players can contact support for complaints, with disputes resolved based on server records.
Intellectual Property: Content on the website is protected by copyright laws, and unauthorized use is prohibited.
Amendments: RocketWin reserves the right to amend terms and conditions, with changes taking effect immediately.
Following these instructions, every player guarantees a safe and fair game in the casino.
How to Register and Verify Your RocketWin Casino Account
If you want to have a great first time playing at RocketWin Casino, you must be familiar with the registration and verification procedure. To let you focus on enjoying the game rather than administrative tasks, this guide simplifies account registration and verification.
1. Visit the Official Site:
Go to the homepage and locate the “Register” button, often found at the top right corner.
2. Fill Out the Registration Form:
Click the registration button and enter the required information, such as username, email, password, and currency preference. Be concise and accurate.
3. Email Confirmation:
After submitting the form, check your inbox for a confirmation email. Click the link to verify your email address, a crucial step for securing your account.
4. Login:
With your email verified, return to RocketWin and login using your newly created credentials. This step officially welcomes you to the casino.
5. Complete Your Profile:
You may be prompted to fill in additional details such as full name, date of birth, and contact information. Keep responses precise and relevant.
6. Verify Your Identity:
For security reasons and to comply with regulations, RocketWin requires document verification. Upload a government-issued ID or similar documents through the casino’s verification page.
7. Deposit and Play:
Finally, deposit funds using your preferred method. This could be through credit cards, e-wallets, or even cryptocurrencies.
Remember, the focus is on taking pleasure in the gaming time. By following these steps, you make sure to have a simple start.
Bonuses and Promotions
This section discusses rewards and promos, detailing what players can expect when they join up and remain active. RocketWin looks devoted to treating its players handsomely, from substantial welcome bonuses to interesting promotional events. Analyzing each bonus and promotion will reveal their mechanics and advantages.
Welcome Bonus
New players are greeted with a generous welcome bonus upon joining. This offer includes a 100% first deposit bonus up to C$7,500 plus 100 Free Spins (FS) on Lady Wolf Moon, available until December 31, 2024. Players must select the Casino Welcome Offer to claim this joining offer, choose their payment method, and deposit a minimum of C$30 with the bonus code ROCKET100 automatically applied.
The terms and conditions stipulate that the welcome bonus and the deposited amount must be wagered 40 times within 7 days in the casino. Failing to meet the wagering requirements within this period will expire the bonus. It’s important to note that real money bets contribute to the wagering requirements first, with all winnings going into the real money wallet. Any bonus money wagering will commence once the real money balance is depleted, with a maximum of five times the deposit amount (up to C$3,000) transferable to the real wallet after completing wagering conditions.
Additionally, the 100 Free Spins become available after the first deposit. Winnings from these spins are considered bonus money and must be wagered 40 times within 3 days. The maximum win from Free Spins is capped at C$75, making sure of fair play and compliance with the casino’s bonus policy.
No Deposit Bonus
RocketWin currently does not provide a no deposit bonus at review time. However, its array of other bonuses and promotions compensates for the absence of a no deposit sign up offer. For those specifically seeking no deposit bonuses, we recommend exploring our curated no deposit bonus pages. Our list, frequently updated, makes sure you access the latest no-deposit bonuses from reliable online casinos, improving your gaming time with extended playtime and opportunities.
Monday-Tuesday Free Spins
RocketWin Casino offers an interesting Monday-Tuesday Free Spins promo until 12/31/2024 23:59 (UTC). To participate, players simply use the promo code MON50 once a week on Mondays or Tuesdays from 00:01 to 23:59 (UTC). Upon making a deposit, players must go to the My Bonuses section, select the offer, and click “+” to activate the Free Spins, which will appear in the game Elvis Frog in Vegas.
The number of Free Spins depends on the deposit amount: a minimum deposit of C$30 gives 30 FS, C$45 gives 40 FS, and C$75 gives 50 FS. Winnings from Free Spins are considered Bonus money and are subject to a wagering requirement of x30 in the game Elvis Frog in Vegas.
Players must wager the bonus within 2 days; otherwise, it will expire. The deposited amount is not available for withdrawal until the bonus wagering is completed, and the maximum amount redeemable from the Bonus balance to the Real money balance is C$75. RocketWin’s General Terms and Conditions apply to this promo, making sure it is a fair and pleasurable gaming time for all players.
Weekend Reload Bonus
A Weekend Reload Bonus of 50% up to C$750 with promo code 50ROCKET. To participate, simply select the bonus offer, enter the promo code, choose your payment method, and make a minimum deposit of C$30. The bonus is credited to your Bonus Wallet and must be wagered 30 times within 5 days in the casino before it can be withdrawn or used elsewhere.
Wagering can be done with real money and bonus funds, with winnings going to the respective wallets. When wagering with real money, winnings are credited to the Real Money Wallet, while bonus bets contribute to the Bonus Wallet. The maximum amount transferable from the Bonus to the Real Wallet is five times the deposit amount or C$3000, whichever is lower.
Remember, the bonus can only be used once a week and is subject to RocketWin’s General Terms and Conditions. So, take advantage of this generous offer and take pleasure in your weekend gaming with RocketWin.
Cashback Promo
Cashback percentages range from 10% to 20%, depending on the player’s level. To qualify, players must deposit a minimum of C$60.
The cashback is calculated on the previous day’s deposits, credited daily at 00:05 AM (UTC), and has a wagering requirement of x3. The cashback is valid for five days and cannot exceed 20% of total deposits. Players must have an actual loss of at least C$45 to qualify. Abusing the promo is prohibited, and withdrawals require players to wager their daily deposits three times before 23:59 UTC.
RocketWin’s General Terms and Conditions apply to the promo. To participate, players simply need to deposit the minimum amount and meet the wagering requirement to receive their cashback.
Main Terms and Conditions of RocketWin Bonuses
Players can hold multiple bonuses in their Bonus wallet, but they can only wager one bonus at a time in the order they were claimed. To wager a new bonus, the current active bonus must be forfeited. Withdrawals from the real money account are only possible under certain conditions when an active bonus is present. Each player is eligible for only one welcome offer, and they can choose between a casino or sportsbook, not both.
Key points include:
Sequential Wagering: Bonuses are wagered sequentially, not simultaneously.
Forfeiture for New Bonus: Starting a new bonus wager requires forfeiting the current one.
Withdrawal Conditions: Withdrawals with an active bonus have specific conditions.
One Welcome Offer: Only one Welcome offer per player, mutually exclusive between Casino and Sportsbook.
Right to Amend: RocketWin reserves the right to modify promotional terms.
Excluded Games: Certain games cannot be used to wager bonuses.
These terms make sure that players comprehend bonus wagering, withdrawals, and eligibility regulations, reducing confusion. This clarity improves game enjoyment. In conclusion, RocketWin Casino’s bonus and promotion rules emphasize sequential wagering, specified withdrawal criteria, and Welcome offer exclusivity, supported by the casino’s authority to change terms.
In conclusion, RocketWin offers a variety of attractive bonuses and promotions, making it a competitive choice among online casinos. The welcome bonus provides a strong start, although the 7-day wagering requirement may feel rushed for some players. While the absence of a no-deposit bonus may disappoint some, the Monday-Tuesday Free Spins, Weekend Reload Bonus, and Cashback Promo compensate with generous offers. The bonus selection rivals top brands, earning it a rating of 4 out of 5 The rating is slightly lowered due to the short wagering periods and the lack of a no-deposit bonus option.
19+ | 1. Minimum Deposit: $30 2. Wagering Requirements: 40x 3. Max bonus amount - $7,5...00 4. Wager for FS - 40 5. Number of free spins - 100 6. Free Spins in Game - Lady Wolf Moon Full Bonus T&C
19+ | To get the bonus, enter LION promo code before making a deposit of no less than ...30 CAD 2. The maximum bonus amount is 100% of the deposit amount, but not more than 3,000 CAD 3. Full wagering requires making bets for the amount 40 times the amount of the bonus received: (deposit bonus + winnings from free spins) × 40. 4. 100 Free spins will be given within five days starting from the day you activate the bonus, 20 free spins per day in the Big Bass Bonanza (Pragmatic) or Aztec Magic Deluxe (BGaming). 5. Limitation of the maximum bet while wagering is 1.5 CAD including bets doubling after a game round has been completed and bonus rounds (purchased within the game). 6. This bonus is valid only on the first deposit. 7. The maximum win from Free Spins is 75 CAD Full Bonus T&C
19+ | In order to receive this bonus, it must be activated in your profile before maki...ng the deposit. Each step of the Welcome Bonus Pack is available for 48 hours once activated. If you deposit less than the specified minimum deposit amount, the current step will be considered skipped, and you'll be moved to the next one. If you activate the Welcome Bonus Pack and deposit with any other bonus offer, the current step will be considered skipped. If you fail to fulfill the wagering requirement for each bonus within 5 days of being credited, they will automatically be removed from your account. The maximum conversion amount is 5 times the bonus amount for each cash bonus, and the maximum conversion amount for each pack of free spins is CA$300. The cash bonus for each step has a wagering requirement of 40x, and free spins for each step have a wagering requirement of 30x. Bets placed with free spins have specific values for different games. Please refer to our T&C for detailed information. Full Bonus T&C
19+ | Deposit amount is counted per single deposit. Bonus can only be claimed ONCE. Ed...dyVegas reserves the right to amend, suspend or cancel this promotion at any time. Minimum deposit amount: $10. Maximum bonus amount: $300. Maximum bet size: $5. Wagering requirement: 50x. Wagering requirements can be fulfilled on all pokies/slot games excluding jackpots and selected games (Booming Games, Wazdan). Maximum cash out: 30x bonus awarded amount. Upon completing the wagering requirements, only the maximum cash out amount will be transferred to your withdrawable balance; any balance exceeding this amount will be automatically deducted by the system. Bonus will expire 3 days after being awarded. Only valid for players who have made at least one deposit. Full Bonus T&C
Loyalty Program
Players earn Comp Points (CPs) by wagering with real money, with different rates for slots and other games. In slots, players earn 1 CP for every C$150 wagered, while other games award 1 CP for every C$300 wagered. As players accumulate CPs, they progress through six status levels, each requiring a specific number of earned CPs.
The maximum bet allowed while wagering with CPs is C$7.50, which includes any bets that double after a game round and bonus rounds purchased within the game. Cash prizes are awarded for reaching new status levels, ranging from C$750 for Level 2 to C$7500 for Level 6. However, these cash prizes come with a wagering requirement of x3 before players can withdraw their winnings.
It’s important to note that RocketWin’s General Terms and Conditions apply to the loyalty program, which means players must adhere to the casino’s rules and regulations. This includes following any restrictions on gameplay, bonus usage, and withdrawal procedures outlined in the terms.
Overall, the loyalty program offers players the opportunity to earn rewards as they play, with increasing benefits as they climb through the status levels. However, the wagering requirements attached to the cash prizes may require players to meet certain conditions before they can fully take pleasure in their winnings. With its comprehensive rewards system and adherence to fair terms and conditions, RocketWin Casino’s loyalty program earns a rating of 4 out of 5.
Game Collections
RocketWin hosts a cool lineup of games from renowned developers, with a total exceeding 2000 games. The site’s categories include slots, table games, live casino, and video poker, accommodating a wide range of gaming preferences. Advanced search functionality and filters allow players to search by game name, developer, or category, facilitating efficient and personalized gameplay.
Game Type
Quantity
Most Popular Game
Slots
1967
Egypt’s Sun
Table Games
64
Aces and Faces
Live Casino
82
American Roulette
Instant Wins
81
Big Bass Crash
RocketWin offers a comprehensive overview of the Return to Player (RTP) percentages across its wide game library. This transparency allows players to understand the potential return from their favorite games. Below is a table comparing the RTPs of the most popular games against industry standards, providing insight into their competitiveness.
Game Type
Most Popular Game
RTP of Most Popular Game
Industry Standard RTP
Slots
Egypt’s Sun
96%
96%
Table Games
Aces and Faces
99.25%
99.00% (Blackjack)
Live Casino
American Roulette
94.74%
94.74% or 97.3%
Instant Wins
Big Bass Crash
95.5%
50%-70% (Scratch Cards)
The table shows that RocketWin Casino’s offerings align with or exceed industry RTP standards, particularly for table games and slots. The RTP for “Aces and Faces” sticks out, surpassing the average for blackjack, a staple in the category.
Regarding free play options, many Canadian online casinos, including RocketWin, allow players to get involved in demo or practice modes post-registration. This feature is crucial for those looking to familiarize themselves with game mechanics without staking real money. While the provided information does not explicitly mention RocketWin’s policy on demo play, the industry trend suggests a likely availability of this option, encouraging exploration and practice across its wide gaming selection.
Slots
The assortment includes a mix of classic, video, and themed slots, such as “Egypt’s Sun” and “Lady Wolf Moon,” showcasing the variety and innovative features that define RocketWin’s slot offerings.
Games
Provider
RTP
Release Date
Lady Wolf Moon
BGAMING
97%
2020-12-10
Egypt’s Sun
Zillion Games
96%
2023-10-13
Big Bass Halloween
Reel Kingdom
96.04%
2023-10-14
Buffalo’s Sun
Zillion Games
95%
2023-09-08
Crazy Monkey (Igrosoft)
Igrosoft
96%
2009-01-01
Table Games
The table games section at RocketWin features around 64 options, covering classics and modern variations. From “Aces and Faces” to “Blackjack VIP,” the selection emphasizes strategic depth and variety, accommodating both traditionalists and those seeking a fresh twist on familiar games.
Games
Provider
RTP
Release Date
Video Poker
Evolution Gaming
99.54%
2023-08-23
Aces and Faces
Platipus
99.25%
2023-01-03
Blackjack Lucky Sevens
Evoplay
99.6%
2018-02-15
Jacks or Better
Games Global
99.54%
2001-08-01
Andar Nights
Evoplay
95.28%
2022-02-03
Live Casino
With 82 live casino games, the collection includes “American Roulette” and “Speed Blackjack 10,” bringing the fun of live play home. Real-time interaction with dealers and fellow players adds a unique social element to the gaming time.
Games
Provider
RTP
Release Date
Mega Wheel
Pragmatic Play
96.5%
2020-11-11
Las Vegas Roulette
Vivo Gaming
97.3%
2023-09-12
American Roulette
Switch Studios
94.74%
2019-12-05
Mega Roulette
Pragmatic Play
97.3%
2021-02-24
Boom City
Pragmatic Play
96.43%
2022-07-27
Instant Wins
RocketWin Casino’s instant win category includes 81 games, offering quick-play fun. Titles like “Big Bass Crash” and “Plinko XY” reflect instant gratification and wide gameplay mechanics, appealing to players looking for fast-paced action and immediate outcomes.
Games
Provider
RTP
Release Date
Crash Hamster Crash
Mascot Gaming
95%
2024-02-07
Plinko XY
BGAMING
98.91%
2022-03-25
Spaceman
Pragmatic Play
96.5%
2022-03-24
Aviator
Spribe
97%
2019-02-15
Big Bass Crash
Reel Kingdom
95.5%
2023-09-28
The variety in slots and table games like poker baccarat, live casino, bingo, and instant wins, paired with competitive RTPs, showcases its commitment to quality and player satisfaction. Advanced search capabilities improve user gaming time, allowing for easy movement. However, the lack of explicit information on demo play availability requires clarification. This casino earns a solid 4 out of 5 rating for its gaming selection, considering the game variety, RTP transparency, and overall user gaming time.
RocketWin Mobile Casino
Its website is designed to adjust effortlessly to different screen sizes, making sure that games and features are accessible and run effortlessly on various devices. This optimization for mobile browsers allows players to take pleasure in their gaming time without downloading additional software, saving space on their devices.
However, some users might miss the convenience and additional features a dedicated app can provide. Considering its effective mobile optimization but lack of a mobile app, RocketWin earns a 3.7 out of 5 rating.
Deposit Methods
Below is a table detailing each payment option, including the minimum and maximum deposit limits, associated commission, and the speed of deposit processing.
The information lacks details on commission fees for each deposit method, which is a notable drawback. Additionally, all deposits are processed instantly, offering convenience but no differentiation in processing times.
In conclusion, RocketWin Casino’s deposit methods are versatile, with instant processing times across the board. However, the absence of commission fee information could be seen as a shortfall. Based on these factors, deposit options rating is 4 out of 5, marking it highly accessible yet leaving room for transparency improvements.
Withdrawal Methods
Each method allows for withdrawals from C$45 to C$3,000, accommodating both modest and substantial transactions. However, the casino does not disclose commission fees, which could be a potential drawback for users seeking complete transparency. The processing time for all withdrawals is advertised as up to 24 hours, providing a swift withdrawal time across all methods.
Withdrawal Method
Withdrawal Limits
Commission
Processing Speed
Visa/Mastercard
C$45 – C$3,000
Not stated
Up to 24 hours
Skrill
C$45 – C$3,000
Not stated
Up to 24 hours
Neteller
C$45 – C$3,000
Not stated
Up to 24 hours
Astropay
C$45 – C$3,000
Not stated
Up to 24 hours
Cryptocurrencies
C$45 – C$3,000
Not stated
Up to 24 hours
MuchBetter
C$45 – C$3,000
Not stated
Up to 24 hours
Interac eTransfer
C$45 – C$3,000
Not stated
Up to 24 hours
Jeton
C$45 – C$3,000
Not stated
Up to 24 hours
Ecopayz
C$45 – C$3,000
Not stated
Up to 24 hours
MiFinity
C$45 – C$3,000
Not stated
Up to 24 hours
Sticpay
C$45 – C$3,000
Not stated
Up to 24 hours
eZeeWallet
C$45 – C$3,000
Not stated
Up to 24 hours
The absence of detailed information on commissions might be seen as a downside. Considering the consistent withdrawal time and the range of options available, the casino scores a 4.2 out of 5. The fastest withdrawal method is tied across all options, each promising transactions within 24 hours.
KYC and Account Verification
RocketWin requires players to undergo a KYC (Know Your Customer) and account verification process to guarantee compliance with legal requirements and prevent fraud. This process is essential for verifying the identity of players and the source of their funds, mainly before they can get involved in playing or withdrawing money. Verification at RocketWin typically takes 1-5 business days, during which players are expected to provide various documents for verification purposes.
The documents required for account verification at RocketWin Casino generally include proof of identity (such as a passport or driver’s license), proof of address (like a utility bill or bank statement), and evidence of ownership for the payment method. These documents are crucial for the casino to confirm the player’s account’s authenticity and comply with anti-money laundering regulations.
It’s worth noting that, in some cases, RocketWin may request notarized documents as part of the verification process. This step further guarantees the security and legitimacy of the player’s information.
Here’s a brief overview of the crucial terms and steps involved in the verification process:
Verification time frame: 1-5 business days.
Required documents: Proof of identity, proof of address, and proof of payment method ownership.
Notarized documents may be required in certain cases.
Players should make sure that all provided documents are valid, legible, and up-to-date to avoid delays in the verification process.
Based on my casino time with RocketWin, the KYC procedure at RocketWin is simple if you have all the necessary documents ready. However, the request for notarized documents can add an extra step to the process, potentially leading to wait times longer. It’s also essential for players to be aware of the casino’s terms regarding deposit wagering before withdrawal requests. Despite these considerations, RocketWin’s commitment to security and compliance is evident in its thorough verification process.
Overall, I would rate the KYC process a 4.2 out of 5. The process is relatively efficient, but there’s room for improvement in simplifying the requirements for players, especially concerning notarized documents.
Customer Support at RocketWin Casino
Customers can reach out via email at [email protected] for detailed assistance. Additionally, the casino provides a live chat option, available 24/7, where users can leave a message to guarantee a prompt response. The FAQ section is another resource for players to find quick answers to common questions.
No contact form, phone number, or other messaging sites were mentioned, which may limit direct communication options for some users. The live chat feature is highlighted for its round-the-clock availability, although it’s unclear if it’s accessible to unregistered users. The response time for each support channel wasn’t specified, leaving potential users guessing how quickly they can expect assistance.
Support Channel
Availability
Average Response Time
Live Chat
24/7
Not Specified
Email
24/7 (via email)
Not Specified
FAQ Section
Always Available
Instant
Contact Form
Not Mentioned
N/A
Phone Number
Not Available
N/A
Given the information, RocketWin Casino’s customer support system is rated 4 out of 5. The 24/7 live chat and email support are commendable, yet the absence of a phone support option and unclear availability for unregistered users are notable drawbacks. Improving accessibility and providing more communication methods could improve the overall customer support process.
The Buzz: What Players Are Saying on Other Sites
By analyzing reviews and ratings on trusted sites like Trustpilot, AskGamblers, Sitejabber, Casino.Guru, Casinomeister, and others, existing customers who have used RocketWin Casino can provide valuable insights into what new players can expect. Based on community comments, this study helps future participants decide.
Casino Guru Reviews
RocketWin boasts a high safety index of 8.1/10 on Casino Guru, reflecting its status as a secure and reliable online casino. This rating, derived from a thorough review process, considers player complaints, estimated income, license authenticity, game genuineness, customer support quality, and the fairness of terms and conditions, among other factors. Positive feedback highlights the casino’s efficient customer support and fast withdrawals, showcasing its commitment to player satisfaction. However, it’s important to note that RocketWin might face challenges in terms of revenue when paying out very large wins as a smaller casino. Yet, the absence of significant player complaints suggests a generally satisfactory gaming time for its users.
AskGamblers Reviews
On AskGamblers, RocketWin has a CasinoRank of 8.2 and an overall player rating of 10 from three reviews, indicating a very good reputation among its users. Players have praised the casino for its wide game selection, including favorites from top providers like Pragmatic Play, and the fairness of its bonuses and promotions. The availability of a player communication chat and a rewarding loyalty program were also positively noted. However, detailed negative exposures were not prominently mentioned in the provided feedback, suggesting that any issues may be relatively minor or efficiently resolved by the casino’s support team.
Taking into account the interactions of casino brand representatives with customers across review sites, RocketWin Casino demonstrates a commendable level of activeness and responsiveness to feedback. This proactive approach to customer service significantly improves the overall user gaming time, reflecting positively on the casino’s commitment to its players. Based on the responsiveness of the brand representatives to customer feedback and the overall positive exposures shared by existing customers, RocketWin Casino earns a score of 4 out of 5. This score underscores the casino’s dedication to maintaining a supportive and pleasurable gaming environment for its community.
Final Verdict
RocketWin Casino, emerging in 2023 and targeting the Canadian market, brings a fresh perspective to online gaming. With a robust selection of games from leading providers and a mobile-friendly site, it accommodates a wide audience. Its commitment to security, demonstrated through Gaming Curacao licensing and advanced encryption, makes sure a safe playing environment. However, the lack of a dedicated mobile app might detract for some users. Fast withdrawals and responsive customer support are significant plus points, though potential players might seek greater transparency in terms of fees and bonus terms. Suitable for those valuing a wide game library and high standards of player protection, RocketWin’s appeal lies in its modern approach and emphasis on user gaming time.
Highlights:
Wide game selection from top developers.
Mobile-optimized site for on-the-go gaming.
Stringent security measures and licensing.
Fast withdrawal processing times.
Activeness with player feedback.
In conclusion, RocketWin Casino rates a solid 4 out of 5, appealing to players seeking a comprehensive, secure, and versatile online casino gaming time.
Countries AvailableAlgeria, American Samoa, Andorra, Angola, Anguilla, Antarctica, Armenia, Austria, Azerbaijan, Bangladesh, Belize, Benin, Bermuda, Bhutan, Bolivia, Bosnia And Herzegovina, Bouvet Island, Brazil, British Indian Ocean Territory, Brunei Darussalam, Burundi, Cameroon, Canada, Cape Verde, Central African Republic, Chad, Chile, Christmas Island, Cocos (Keeling) Islands, Colombia, Comoros, Congo, Cook Islands, Costa Rica, Côte Divoire, Croatia, Djibouti, Dominica, Dominican Republic, Ecuador, Egypt, El Salvador, Equatorial Guinea, Eritrea, Ethiopia, Falkland Islands (Malvinas), Faroe Islands, Fiji, Finland, French Guiana, Gabon, Gambia, Georgia, Ghana, Gibraltar, Greenland, Grenada, Guam, Guatemala, Guinea, Guinea-Bissau, Haiti, Heard Island And Mcdonald Islands, Holy See (Vatican City State), Honduras, Iceland, India, Indonesia, Kazakhstan, Kenya, Kiribati, Kyrgyzstan, Lao People'S Democratic Republic, Lesotho, Liberia, Libyan Arab, Jamahiriya, Liechtenstein, Luxembourg, Macao, Madagascar, Malawi, Malaysia, Maldives, Mali, Marshall Islands, Mauritania, Micronesia, Moldova, Mongolia, Montserrat, Namibia, Nauru, Nepal, New Caledonia, New Zealand, Nicaragua, Niue, Norfolk Island, Northern Mariana Islands, Palau, Palestinian Territory, Papua New Guinea, Paraguay, Peru, Pitcairn, Puerto Rico, Rwanda, Saint Helena, Saint Kitts And Nevis, Saint Lucia, Saint Pierre And Miquelon, Saint Vincent And The Grenadines, Samoa, San Marino, Sao Tome And Principe, Serbia And Montenegro, Seychelles, Sierra Leone, Slovakia, Solomon Islands, Somalia, South Georgia And The South Sandwich Islands, Sri Lanka, Suriname, Svalbard And Jan Mayen, Swaziland, Taiwan, Tajikistan, Thailand, Timor-Leste, Togo, Tonga, Trinidad And Tobago, Tunisia, Turkmenistan, Turks And Caicos Islands, Tuvalu, United States Minor Outlying Islands, Uruguay, Uzbekistan, Vanuatu, Vietnam, Virgin Islands - British, Wallis And Futuna, Western Sahara, Zambia
FAQ
How to get a bonus or promo code at RocketWin?
To claim a bonus code follow these steps: navigate to the casino’s website and register, select your country and currency, verify your account, and activate your offer from the Promotions tab. Remember, RocketWin promo codes are subject to its general terms and conditions. For specific promotions like the welcome bonus, use the bonus code “ROCKET100” to take pleasure in the benefits.
What are the wagering requirements at RocketWin Casino?
Wagering requirements vary by promotion. For instance, the welcome bonus has a 40x wagering requirement. It’s important to read each bonus’s specific terms and conditions for details.
What do I do if I have forgotten my Username and Password?
If you’ve forgotten your username or password, the standard procedure is to use the ‘Forgot Password’ or ‘Forgot Username’ links on the login page to reset your credentials. For more detailed assistance, contacting their customer support is advisable.
What currencies am I able to play within RocketWin Casino Canada?
The casino supports payment methods, including bank cards, eWallets, and cryptocurrencies. While specific currencies were not detailed, these payment options suggest various accepted currencies, including major ones like CAD and USD, and cryptocurrencies such as Bitcoin and Ethereum.
How do I delete my account?
To delete your account, you must contact customer support directly. They can guide you through the process, including verifying your identity and confirming the account deletion request.
19+, | First-time depositors only. Min deposit: $1. Max offer: $10 Bingo Bonus, 5 Free Bingo Tickets (on Big Bang) & 20 Free Spins (on a game of our choice). Bingo Bonus can be used in any room. Bingo Tickets and Free Spins are valid for 7 days. Bingo Bonus & Bingo Ticket winnings come with 4x wagering. Free Spins winnings are credited as bonus funds with 40x wagering and are capped at $2.00. Bingo Bonus win cap: $400 + the initial bonus amount. Wagering requirements vary by game. Deposit balance is available for withdrawal at any time. General withdrawal restrictions & full T&Cs apply. Valid until further notice. Full Bonus T&C
19+, | Only for new customers, who have registered and made their first real-money deposit on our Website.
The minimum deposit to receive a 1st, 2nd or 3rd deposit bonus is 30 CAD.
The first deposit: 100% deposit bonus up 750 CAD.
The second deposit: 75% deposit bonus up 450 CAD.
The third deposit: 50% deposit up to 300 CAD. Full Bonus T&C
