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verification is still pending after more than a week. documents were uploaded, then additional ones requested again without a clear reason. the process feels unnecessarily long and unclear
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NorthHarbor21
I did get my winnings in the end, which is the main thing, but the wait was way longer than expected. They mention a few business days, yet mine sat in queue for almost two weeks. Support didn’t really clarify much during that time. Not terrible since it paid out, but definitely not smooth either.
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