Name: The Online Casino Review
Item: The Online Casino
Rating: 3.7

Overview
Bonuses
User reviews
Alternatives

Written by Mila Roy Updated: Aug 14, 2026

TheOnlineCasino is a casino brand operating on the ProgressPlay platform. At Gamblizard, we tested the casino’s registration process, banking options, bonuses, and usability to see whether it offers enough value for Canadian players.

Licence and Security

4.7/5

Casino Deposit Options

4.4/5

Bonuses & Special Offers

3.8/5

Loyalty Programme

3.0/5

Gaming Experience

3.8/5

Casino Withdrawal Options

3.4/5

Customer Сare

2.7/5

Discover the full details of our review process here

Table of Content

Company Profile
Licence Details and Player Safety
Layout and Functionality
Deposit Options
Bonus Offers
Loyalty Rewards and Membership Benefits
Game Selection
Mobile Accessibility and App Performance
Withdrawals and Payout Speeds
Customer Support and Service Quality
Final Verdict

Company Profile

TheOnlineCasino launched in 2020 under ProgressPlay Limited, a large white-label casino operator managing multiple gambling brands.

Parent company	ProgressPlay Limited
Website	play.theonlinecasino.co.uk
Head office	Limassol, Cyprus
CEO	Itai Loewenstein
Company size	11–50 employees

Company information

Compliance History

ProgressPlay previously received regulatory penalties connected to anti-money laundering controls and player protection procedures. Since then, the company has continued operating under UK and Malta gambling licences.

Licence Details and Player Safety

4.7

Ranking Criterion

Significance

Criterion Points

Licence Integrity

50%

5.0

Responsible Gaming Features

25%

5.0

Security Measures & Transparency of Display

15%

4.0

Regulatory Failures

10%

3.0

100% 90% 80% 70% 60% 50% 40% 30% 20% 10% 0%

The Online Casino scored 4.7 for its Licence & Security, placing it in the top 33.6% of similarly rated casinos. It outperforms 66.4% of the casinos analyzed.

0% 0-1.0

2.7% 1.1-2.0

22% 2.1-3.0

41.7% 3.1-4.0

33.6% 4.1-5.0

License and Security points

*The ratio of total casinos evaluated according to scores 1-5

TheOnlineCasino operates under licences from the UK Gambling Commission and the Malta Gaming Authority. Licence details are displayed directly in the website footer together with official regulator links.

Deposit limits	Daily, weekly, and monthly limits available
Cooling-off periods	Available through account settings
SSL encryption	128-bit SSL encryption
Two-factor authentication	Not specifically listed
Self-exclusion tools	Available through GAMSTOP
Protection for minors	Net Nanny, Qustodio
Responsible gambling support	GamCare, GAMSTOP, Gambling Therapy
Reality-check timers	Available during gameplay

Player safety features

The casino includes responsible gambling tools such as deposit limits, time-outs, self-exclusion, and gameplay reminders. Players can also access links to gambling support organizations directly from the website.

Overall, TheOnlineCasino provides the standard security and safer gambling tools expected from a licensed online casino platform.

Layout and Functionality

TheOnlineCasino uses a simple dark-blue design with green highlights. The layout feels practical and easy enough to navigate, although visually it looks quite similar to many other ProgressPlay casino brands.

Navigation worked reasonably well during our tests, but the expandable side menu occasionally behaved inconsistently. We also noticed that the live chat button sometimes disappeared from the screen, which made customer support harder to access.

Jordan ConroyContent Editor

Registration is fast and straightforward. Creating an account takes only a few minutes, including mobile number verification.

Deposit Options

4.4

Ranking Criterion

Significance

Criterion Points

Range of Methods

30%

4.0

Quantity of Methods

30%

4.0

Disclosure Transparency

20%

5.0

Processing Speed Compliance

20%

5.0

100% 90% 80% 70% 60% 50% 40% 30% 20% 10% 0%

The Online Casino scored 4.4 for its Deposit Options, placing it in the top 56.3% of similarly rated casinos. It outperforms 43.8% of the casinos analyzed.

0% 0-1.0

0.3% 1.1-2.0

5.7% 2.1-3.0

37.8% 3.1-4.0

56.3% 4.1-5.0

Casino Deposit Options points

*The ratio of total casinos evaluated according to scores 1-5

TheOnlineCasino supports several popular Canadian payment methods, including Interac Combined, Visa, Mastercard, Apple Pay, MuchBetter, Paysafecard, and Payz.

Deposits are made through a simple cashier page. The minimum deposit starts at C$10 with Interac Combined and Paysafecard, while most other methods start from C$20.

Method	Min deposit	Deposit time	Fees
Interac Combined	C$10	Instant	None
Visa	C$20	Instant	None
Mastercard	C$20	Instant	None
Apple Pay	C$20	Instant	None
MuchBetter	C$20	Instant	None
Paysafecard	C$10	Instant	None
Payz	C$20	Instant	None

Deposit methods at TheOnlineCasino

Visa and Mastercard remain reliable card options, while Interac Combined is the most practical choice for players thanks to its low C$10 minimum deposit. Apple Pay, MuchBetter, and Payz are useful alternatives for faster mobile or wallet-based payments.

Bonus Offers

3.8

Ranking Criterion

Significance

Criterion Points

Generosity & Frequency

35%

4.0

Variety & Quality

25%

4.0

Recoup Chances

20%

3.0

Transparency of T&Cs

10%

4.0

Bonus Eligibility

10%

4.0

100% 90% 80% 70% 60% 50% 40% 30% 20% 10% 0%

The Online Casino scored 3.8 for its Bonuses & Special Offers, placing it in the top 68.0% of similarly rated casinos. It outperforms 14.6% of the casinos analyzed.

0% 0-1.0

0.5% 1.1-2.0

14.1% 2.1-3.0

68% 3.1-4.0

17.3% 4.1-5.0

Bonuses and Special Offers points

*The ratio of total casinos evaluated according to scores 1-5

TheOnlineCasino features a promotions section focused on welcome bonuses, free spins campaigns, prize-wheel events, and recurring seasonal offers. During our review, we noticed that many promotions are built around random rewards, themed wheel campaigns, and limited-time bonus events rather than large multi-stage bonus systems.

The platform regularly rotates promotions connected to free spins, cashback-style rewards, mystery prizes, and special weekly events. Some campaigns are tied to specific weekdays or featured slot activities, while others focus on prize wheels and reward-selection mechanics.

The promotions currently available at TheOnlineCasino include the following bonus types:

Welcome Bonus Offers
Free Spins Campaigns
Mystery Prize Promotions
Wheel of Spins Events
Weekly Reward Campaigns
Seasonal Bonus Promotions
Custom Reward Events

You can find all current promotions, together with their full terms, wagering details, and updated conditions, in our Bonuses tab.

Loyalty Rewards and Membership Benefits

3.0

Ranking Criterion

Significance

Criterion Points

Quality & Quantity of Benefits

40%

2.0

Tier Levels

25%

3.0

Ease of Access

20%

5.0

Disclosure Transparency

15%

3.0

100% 90% 80% 70% 60% 50% 40% 30% 20% 10% 0%

The Online Casino scored 3.0 for its Loyalty Programme, placing it in the top 25.8% of similarly rated casinos. It outperforms 2.2% of the casinos analyzed.

0% 0-1.0

2.2% 1.1-2.0

25.8% 2.1-3.0

51.7% 3.1-4.0

20.3% 4.1-5.0

Loyalty Programme points

*The ratio of total casinos evaluated according to scores 1-5

TheOnlineCasino includes a loyalty program where players collect Reward Points through gameplay and bonus activity. Points can later be exchanged for free spins, cashback, and bonus rewards.

The system uses several membership levels, including Bronze, Silver, Gold, and Platinum. Higher tiers mainly improve reward conversion rates and occasional cashback offers.

During our tests, the loyalty system worked as expected and rewarded regular gameplay consistently. However, players should not expect premium VIP perks such as dedicated account managers or exclusive events.

Jordan ConroyContent Editor

Game Selection

3.8

Ranking Criterion

Significance

Criterion Points

Range & Quantity of Casino Games

30%

4.0

Reputation of Game Providers

20%

5.0

Game Performance & Mobile Compatibility

20%

5.0

Game Discoverability & User Interface

15%

2.0

Game Description & Features

15%

2.0

100% 90% 80% 70% 60% 50% 40% 30% 20% 10% 0%

The Online Casino scored 3.8 for its Gaming Experience, placing it in the top 46.9% of similarly rated casinos. It outperforms 1.4% of the casinos analyzed.

0% 0-1.0

0% 1.1-2.0

1.4% 2.1-3.0

46.9% 3.1-4.0

51.8% 4.1-5.0

Gaming Experience points

*The ratio of total casinos evaluated according to scores 1-5

TheOnlineCasino offers more than 2,500 games from providers including Pragmatic Play, Playtech, NetEnt, Microgaming, Games Global, and Hacksaw Gaming.

The library mainly focuses on slots and live casino titles, although categories such as poker and keno remain fairly limited.

Finding games sometimes felt slower than expected because navigation relies heavily on scrolling instead of detailed filtering tools. The search function helped significantly when looking for specific titles or providers.

Jordan ConroyContent Editor

Category	Number of titles	Popular title
Slots	2,200+	Book of Dead
Table Games & Live Casino	130+	Lightning Roulette
Casual / Instant Games	140	Plinko
Bingo	6	Fluffy Favourites Bingo

Available games at TheOnlineCasino

Slots

TheOnlineCasino includes more than 2,200 slots ranging from classic titles to Megaways games and progressive jackpots. However, the lack of advanced filters makes browsing less convenient than at some competing casinos.

Title	Provider	RTP	Variance	Release date
Book of Dead	Play’n GO	96.21%	High	2016
Big Bass Bonanza	Pragmatic Play	96.71%	High	2020
Money Train 3	Relax Gaming	96.10%	High	2022

We tested Big Bass Bonanza and Money Train 3 during our review. Both games loaded quickly and performed smoothly, although the high volatility made sessions feel unpredictable during shorter play periods.

Jordan ConroyContent Editor

Live Casino and Table Games

The table game section mainly focuses on blackjack and roulette titles, while the live casino area delivers a stronger overall experience with real dealers and live game shows.

Title	Provider	RTP	Variance	Release date
Lightning Roulette	Evolution	97.30%	Medium	2018
Infinite Blackjack	Evolution	99.51%	Medium	2021
Mega Wheel	Pragmatic Play Live	96.51%	Medium	2020

Lightning Roulette delivered the best experience during our tests thanks to its stable streaming quality and fast-paced gameplay.

Jordan ConroyContent Editor

Casual Games

The casual games section includes scratch cards, instant-win games, and arcade-style releases. Some games loaded slower on mobile devices, but overall performance remained stable.

Title	Provider	RTP	Variance	Release date
Plinko	Hacksaw Gaming	98.98%	Medium	2023
Mini Mines	BGaming	97.00%	Medium	2022
Cash Crash	Spribe	96.00%	High	2021

Bingo

TheOnlineCasino also includes a small bingo section with several themed bingo rooms and free bingo options for beginners.

Bingo type	Availability
90-ball Bingo	✔️
80-ball Bingo	✔️
75-ball Bingo	✔️
30-ball Bingo	✔️

Overall, TheOnlineCasino offers a strong game selection for casual and mid-level players, although the navigation tools and occasional loading delays still need improvement.

Mobile Accessibility and App Performance

TheOnlineCasino works on both mobile browsers and Android devices through a dedicated app. The platform is easy to access on smartphones, although we could not find the iOS version during testing.

The Android app installed quickly and used the same layout as the desktop version. Navigation was simple overall, although some pages and game icons loaded slower than expected on mobile devices.

Jordan ConroyContent Editor

Downloads	50,000+
App rating	2.8
Provider	Mediacle
Compatibility	Android 6.0+
Languages	English

TheOnlineCasino Android app

Some games, especially casual titles like Plinko, did not always scale correctly on smaller screens. Despite this, the casino remained functional overall for mobile play.

Withdrawals and Payout Speeds

3.4

Ranking Criterion

Significance

Criterion Points

Range of Methods

25%

3.0

Quantity of Methods

25%

3.0

Identity Verification Flow

20%

4.0

Processing Speed Compliance

20%

3.0

Disclosure Transparency

10%

5.0

100% 90% 80% 70% 60% 50% 40% 30% 20% 10% 0%

The Online Casino scored 3.4 for its Casino Withdrawal Options, placing it in the top 59.6% of similarly rated casinos. It outperforms 18.7% of the casinos analyzed.

0.3% 0-1.0

3% 1.1-2.0

15.4% 2.1-3.0

59.6% 3.1-4.0

21.7% 4.1-5.0

Casino Withdrawal Options points

*The ratio of total casinos evaluated according to scores 1-5

TheOnlineCasino supports Interac e-Transfer, Visa, Mastercard, and Payz withdrawals. The cashier is simple to use, and withdrawal requests can be submitted in only a few steps directly from the account dashboard.

Method	Withdrawal time	Fees
Interac e-Transfer	1-3 business days	None
Visa	3-7 business days	None
Mastercard	3-7 business days	None
Payz	3 business days	None

Withdrawal methods at TheOnlineCasino

KYC verification may be required before withdrawals are approved. Players can upload identification documents directly through the account verification section, and the casino may request additional documents depending on the payment method used.

During our tests, withdrawal requests were submitted quickly and the status changed to processing within a short time. Interac e-Transfer was the fastest option overall, while Visa and Mastercard required several business days before the funds arrived.

Jordan ConroyContent Editor

Overall, TheOnlineCasino offers a straightforward withdrawal system for players, although the number of supported payout methods is more limited compared to many larger casinos.

Customer Support and Service Quality

2.7

Ranking Criterion

Significance

Criterion Points

Contact Methods Variety

30%

3.0

Quality of Responses and Support Interaction

25%

3.0

Response Time Across Contact Methods

20%

3.0

Ease of Access to Contact Methods

20%

1.0

Availability Across Devices and Browsers

5.0

100% 90% 80% 70% 60% 50% 40% 30% 20% 10% 0%

The Online Casino scored 2.7 for its Customer Care, placing it in the top 13.3% of similarly rated casinos. It outperforms 0.5% of the casinos analyzed.

0% 0-1.0

0.5% 1.1-2.0

13.3% 2.1-3.0

65.6% 3.1-4.0

20.6% 4.1-5.0

Customer Care points

*The ratio of total casinos evaluated according to scores 1-5

TheOnlineCasino offers support through live chat, email, and an FAQ section.

Live chat is available 24/7 through the Support menu. Players first interact with a chatbot before connecting to a live support agent.

During our tests, we connected with a live chat agent within a few minutes. The support team was polite and professional, although some answers felt quite short and required additional follow-up questions.

Jordan ConroyContent Editor

The FAQ section includes information about payments, bonuses, withdrawals, and account settings. The search function also makes it easier to find common answers quickly.

Support channel	Availability	Response time
Live chat	24/7	2–3 minutes
Email	24/7	Within 24 hours
FAQ section	24/7	Instant

Support availability and response times

Final Verdict

TheOnlineCasino is a solid option for casual players looking for a large game library, flexible payment methods, and relatively simple account management.

The casino performs well in areas such as banking variety and overall game selection, although the outdated lobby design and weaker navigation tools reduce the overall user experience.

Here are the main advantages and disadvantages we noticed during testing:

Pros
More than 2,500 games available
Licensed by the UKGC and MGA
Demo play available on many titles

Cons
Lobby design feels outdated
No confirmed iOS app
Weak filtering and navigation tools

3.7

Ranking Criterion

Criterion Points

The Online Casino

3.7

Welcome bonus Up to C$100 + 20 FS

Min. deposit C$10

19+ | New Players Only. Wager from real balance first. 50X wager the bonus. Contribution varies per game. selected games only. Wager calculated on bonus bets only. Bonus valid 30 days / Free spins valid 7 days from receipt. Max conversion: 3x the bonus amount or from free spins: C$20. Min Deposit C$10. Withdrawal requests voids all active/pending bonuses. Excluded Skrill & Neteller deposits

Change brand

Parimatch Casino

3.5

Welcome bonus 10% Money Bonus up to $300

Min. deposit --

19+ | 10% money bonus up to $300 with no wagering requirements. Available for casino a...nd sports betting. Bonus valid for eligible verified players only. One bonus per user/household applies. Terms and conditions apply.

Change brand

Bigclash

3.7

Welcome bonus 100% up to C$750 + 200 FS + 1 Claw Machine

Min. deposit C$30

19+ | Min. deposit: C$30. 35x wagering on deposit bonus and 40x on free spins winnings.... Free spins are credited in 20-spin batches over 10 days. Bonus valid for 10 days. Max cashout applies. Neteller and Skrill deposits excluded.

Change brand

Glorion

3.7

Welcome bonus 100% up to C$1125 + 200 FS

Min. deposit C$30

19+ | Min. deposit: C$30. 35x wagering on deposit bonus and 40x on free spins winnings.... Free spins are credited in 20-spin batches over 10 days. Bonus valid for 10 days. Max bet: C$150. Neteller and Skrill deposits excluded.