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Visit Casino19+, | Our bonus queen 'Cleopatra' is hosting our welcome bonus pack in our legendary s...lot: Cleopatra's Gold Promotions must be redeemed in order, and they require a $25 minimum purchase to be redeemed. Deposit + bonus holds a reduced rollover of 25x on slots or keno before requesting a withdrawal. ALL deposit bonuses at our casino hold NO MAX CASHOUT! Full Terms and Conditions apply. Full Bonus T&C Show more
4 Deals available in Canada
Bonus type: Welcome Bonus, Coupon, Code, Free Spins, Low Wagering, Registration, Sign Up, Deposit Bonus, Casino Match Bonus, Welcome Bonuses, First Deposit Bonus, 2Nd Deposit Bonus
Min Deposit: C$25
Wagering: 25x
Bonus type: Coupon, Code, Free Spins, Deposit Bonus
Min Deposit: C$20
Bonus type: Welcome Bonus, Coupon, Code, Low Wagering, Deposit Bonus, Casino Match Bonus, Welcome Bonuses, First Deposit Bonus
Wagering: 15x
Bonus type: Coupon, Code, Low Wagering, Deposit Bonus, First Deposit Bonus, 2Nd Deposit Bonus
Wagering: 30x
Bonus type: Sign Up, Welcome Bonus, Registration, Casino Match Bonus, First Deposit Bonus
Min Deposit: C$35
Wagering: 45x for bonus, 40x for spins
Bonus type: Free Spins, Sign Up, Welcome Bonus, Registration, First Deposit Bonus
Bonus type: Welcome Bonus, Casino Match Bonus, First Deposit Bonus, 2Nd Deposit Bonus
Min Deposit: C$10
Wagering: 35x
Bonus type: Free Spins, Sign Up, Welcome Bonus, Registration, Deposit Bonus, Casino Match Bonus, First Deposit Bonus, 2Nd Deposit Bonus, 3Rd Deposit Bonus
Min Deposit: C$20
Wagering: 40x
Aces Casino is a distinctive player in online gambling, due to its vibrant Las Vegas theme that brings a touch of neon glamour directly to players. This casino is recognized for its exclusive partnership with Real Time Gaming (RTG), offering an extensive assortment of gaming options ranging from slots and table games to video poker and specialty games, along with impressive progressive jackpots. Uptown Aces prioritizes a seamless gameplay, with its platform accessible instantly through flash browsers and a mobile-friendly site that ensures games are within easy reach, symbolizing its dedication to providing a safe and engaging casino reminiscent of Las Vegas itself.
Uptown Aces Casino, launched in 2014 by Deckmedia N.V., has carved its niche in the online gambling market. Distinct for its great Las Vegas theme, the casino brings the attractiveness of neon lights and banners right to players’ screens. Unlike many Canadian counterparts, Uptown Aces stands out with its Real Time Gaming (RTG) partnership, offering a wide array of games including slots, table games, video poker, specialty games, and notable progressive jackpots. The casino’s games are accessible instantly via flash browsers, with a selection also available on mobile sites, guaranteeing a simple gameplay. Its commitment to a safe, user-friendly online environment positions it as a suitable choice for players seeking a Las Vegas-like ambiance from home.
Aspect | Info |
---|---|
Year of Establishment | 2014 |
Parent Company | Deckmedia N.V. |
Head Office Address | Heelsumstraat 51 E-Commerce Park; Curaçao. |
Website | uptownaces.eu |
Upon visiting Uptown Aces Casino, the immediate interaction is shaped by its attractive neon theme reminiscent of Las Vegas nightlife, aimed at creating an attractive atmosphere for its users. This online casino leverages Real Time Gaming’s site, offering a selection of slots, table games, video poker, and specialty games to provide for a variety of preferences.
Usability Facts:
Aspect | Evaluation |
---|---|
Ease of navigation | The site is user-friendly, although there is no clear categorization of games and essential features. |
Mobile games availability | Uptown Aces supports mobile gaming efficiently, allowing players to play their favorite games on the go without compromising on quality. |
Game filters | While effective, more granular filters for themes, paylines, or features could improve user interaction. |
Search function | The search function is missing. |
Loading speed | Games and pages load quickly, contributing to a simple user interaction. |
UX and UI rating | The website boasts a visually appealing interface with a neon theme, offering a simple user ride. However, some users might find the design slightly dated compared to more modern casinos. |
The casino’s commitment to user satisfaction is evident through its varied game offerings from Realtime Gaming, encompassing new and classic slots, progressive jackpots, and popular table games like blackjack and poker. The mobile responsiveness of the website and/or app is commendable, making sure that players have a simple interaction across different devices.
In this segment, we look into the critical aspects of Uptown Aces Casino, focusing on its licensing information, player protection, responsible gaming practices, and site security measures. Notably, Uptown Aces Casino does not prominently display licensing details on its official page, a significant oversight. This lack of transparency could lead to potential trust issues from players and may affect the casino’s credibility.
Uptown Aces Casino prioritizes player protection and advocates for responsible gaming. The casino employs 128-bit SSL encryption technology to safeguard player information and financial transactions. Although specific safety licenses or certificates are not mentioned, the emphasis on secure data encryption indicates a commitment to player security. To prevent money laundering, the casino requires thorough identity verification, including photocopies of ID and credit cards used for transactions.
The casino takes several measures to promote responsible gaming. It provides tools for setting deposit limits, self-exclusion options, and resources for those needing assistance with gambling issues. However, it’s not clear if Uptown Aces Casino features Responsible Gaming seals from recognized authorities.
Feature | Availability |
---|---|
Deposit Limits | Yes |
Responsible Gaming Seals | Not Specified |
Cooling-off Periods | Yes |
IT Security | Yes |
SSL Encryption | Yes |
Two-factor Authentication | Not Specified |
Self-exclusion Tools | Yes |
Protection of Minors | Yes |
Uptown Aces Casino’s Terms and Conditions
Understanding the terms and conditions of Uptown Aces Casino is crucial for a simple gameplay. Here’s a concise guide to the key points you need to know:
- Age and Jurisdiction: Players must be at least 18 years old and reside in jurisdictions where online gambling is legal.
- Account Restrictions: One real-money account per player is allowed. Multiple accounts will lead to closure and voiding of winnings.
- Legal Compliance: Participation is void where prohibited by law, emphasizing the need for players to be aware of their local regulations.
- Payment Methods: Deposits and withdrawals must be made using payment methods registered in the player’s name.
- Fair Play: The casino prohibits the use of automated systems or software designed to defeat the casino. Cheating or bonus abuse will result in account closure and forfeiture of winnings.
- Privacy and Security: Personal information must be accurate and verifiable. The casino prioritizes the protection of player data.
- Withdrawal Limits: A weekly withdrawal limit applies, subject to change based on VIP status.
- Inactive Accounts: Accounts inactive for 12 months will be closed, and remaining balances forfeited.
- Amendments: The casino reserves the right to amend terms and conditions without prior notice.
Here’s a step-by-step guide on how to complete the registration and verification process:
Head over to Uptown Aces Casino’s official site and locate the “Register” button to initiate the signup process.
You’ll be required to provide personal information, including your first and last name, a chosen username and password, email address, postal address, country/city, ZIP code, gender, date of birth, and phone number.
After filling in your details, you’ll need to read and agree to the terms and conditions of the casino. This step is crucial to make sure that you understand the rules and policies of the site.
Once you’ve completed the form and agreed to the terms, submit your registration. You might be logged in automatically, or you may need to log in manually using the credentials you just created.
Verification might require additional documents to confirm your identity and residence. This step is essential for security purposes and to comply with gaming regulations. You’ll likely be guided through this process via email or a notification within your casino account dashboard.
Once your account is verified, you can deposit funds using one of the many payment methods available, such as credit cards, e-wallets, or cryptocurrencies, and start playing.
From generous welcome packages to an array of promotions, Uptown Aces provides for both new and existing players. Each bonus and promotional deal available at Uptown Aces will be dissected in detail following this introduction. The aim is to clarify what players can expect, improving their gaming interaction. Stay tuned to unveil if Uptown Aces delivers on its promise of value through bonuses and promotions.
Uptown Aces offers a welcome bonus for new players, designed to improve the gameplay from the start. Upon joining, members can access up to $8,888 in bonus cash alongside 350 free spins, distributed across six deposits. The first deposit bonus includes a 250% match and 100 spins, with subsequent deposits offering varied percentages and additional spins.
The promotion, featuring Cleopatra’s Gold, guides players through each stage, guaranteeing a simple progression. It’s important to note that the deposit and bonus must be wagered 25 times on slots or keno before withdrawal. There’s no maximum cashout for these bonuses, offering players substantial winning potential. This joining offer reflects Uptown Aces’ commitment to providing value while providing for different player preferences.
Uptown Aces Casino offers a promotional bonus for table games lovers, allowing players to increase their gaming funds significantly. By using the coupon code TABLEACES1, participants can receive a 150% bonus up to $750. Alternatively, the code TABLEACES2 enables a 75% bonus, also up to $750. These promotions are subject to a 30x playthrough requirement, making sure that players must wager the bonus amount 30 times before any winnings can be withdrawn. There’s no maximum cashout limit, providing an added advantage to participants. It’s important to note that the playthrough requirements for table games and video poker might vary depending on the specific game chosen. Players are encouraged to verify the full promotion details directly in the casino’s cashier section. This approach guarantees a clear understanding of the terms and conditions associated with these bonuses, promoting a responsible gameplay.
Uptown Aces Casino offers a simple promotion for new players aiming to improve their initial interaction. By redeeming the coupon code 100ACES, participants can access a 100% Welcome Match bonus up to $100 free. This promotion is specifically designed for use on slots, keno, or scratch cards, featuring a low playthrough requirement of only 15 times. Notably, there is no maximum cashout, which adds an attractive aspect to this offer. To take advantage of this deal, it’s necessary to apply the coupon on the first deposit made at the casino. It’s essential for players to understand these terms and conditions to fully benefit from the promotion. This bonus structure is designed to keep the entry barrier low and rewards accessible, providing a beneficial start without the burden of heavy wagering demands.
Uptown Aces Casino offers a variety of promotions for players seeking to improve their gameplay. Participants can access daily, weekly, and monthly bonuses upon meeting specific deposit requirements. For example, a daily Bitcoin bonus grants a 150% match and 150 spins for deposits over $25, while high rollers can have fun with a 300% bonus on $100 deposits. Weekly matches include a 100% bonus plus 77 spins for deposits over $25. Other offers range up to a 225% bonus, with special codes provided for each promotion. Weekend players can benefit from a 250% bonus on deposits over $35. The casino also introduces a unique monthly pack with escalating bonuses and a completion reward. First-time depositors have exclusive access to a 400% bonus, 100 spins with low playthrough requirements, and a 500% match on a $25 deposit.
Uptown Aces Casino offers a variety of bonuses, including daily rewards for Blackjack, Video Poker, and Progressive Jackpots. Players can receive a 25% bonus with a 12x wagering requirement using the code 25ACES twice daily, a 50% bonus with a 15x requirement via JACKPOTACES also twice daily, and a monthly 200% bonus subject to a 30x wagering requirement. Additionally, an option for 25% Instant Cashback is available for those preferring no bonus attachment, claimable through live chat if the deposit is lost, with a 10x playthrough and no max cashout. Cashback requests must be made within 48 hours of losing a deposit, and it’s important to note that eligibility requires no consecutive free bonuses used post-deposit and a zero balance in the account. The minimum deposit for cashback eligibility is $10. This cashback bonus provides a second chance to play with minimal wagering conditions, making it a unique offer among online casino promotions.
At the time of review, Uptown Aces Casino lacked a no deposit bonus. However, its other bonuses and promos can offset this, improving gameplay. For those seeking no deposit bonuses, explore our curated no deposit bonus pages. We make sure that our list stays updated, offering the latest sign up offer from trusted casinos for extended play.
19+ | Our bonus queen 'Cleopatra' is hosting our welcome bonus pack in our legendary s...lot: Cleopatra's Gold Promotions must be redeemed in order, and they require a $25 minimum purchase to be redeemed. Deposit + bonus holds a reduced rollover of 25x on slots or keno before requesting a withdrawal. ALL deposit bonuses at our casino hold NO MAX CASHOUT! Full Terms and Conditions apply. Full Bonus T&C
Uptown Aces Casino outlines specific terms for bonuses and promotions, aiming to guarantee fair gaming and prevent abuse. Here are key points from their terms:
- Maximum bet of $10 during bonus playthrough, unless stated otherwise.
- Progressive jackpot games may be excluded from promotions.
- Bonuses are once per household/account and require a Real account registration.
- Promotions are non-transferable and restricted to one per person, family, or shared environment.
- The bonus must be claimed before starting to wager the initial deposit.
- Wagering requirements vary, with a 60x minimum for free bonuses on specified games.
- Completing a promotion requires meeting wagering requirements or depleting the balance below $0.50.
- Withdrawals or abuse of policies may lead to cancellation of bonuses and winnings.
- The casino reserves the right to amend terms and disqualify players or countries from offers.
- Wagering on certain games like Roulette on Red/Black is prohibited with active bonuses.
- Deposit bonuses have a 30x wagering requirement unless otherwise stated.
- Promotional winnings will not be honored if the associated deposit is below $20.
These terms aim to clarify eligibility, wagering requirements, and restrictions for players participating in Uptown Aces Casino’s bonuses and promotions, guaranteeing transparency and fairness.
Uptown Aces Casino offers a loyalty program that rewards players with complimentary (comp) points for their wagers on casino games. Unlike land-based casinos, there’s no need to sign up for a special program or carry a reward card. Players start earning comp points from their first play, which can be converted into cash or used for prize redemption. For every 100 comp points, players can redeem $1, and there’s no limit on the amount that can be redeemed at any time.
Special deposit bonuses also provide an opportunity to earn extra spins on top games. However, terms and conditions, including wagering requirements, apply to these promotions. Players must adhere to these when redeeming comp points or participating in promotions to guarantee eligibility and proper crediting of bonuses.
In summary, Uptown Aces Casino’s loyalty program is simple and rewarding, with easy point redemption and additional benefits for VIPs. Considering the program’s accessibility and the variety of ways to earn and use points, it earns a solid rating of 4 out of 5.
Uptown Aces Casino presents a notably modest selection in its games library, featuring only 15 options. This scarcity might impact variety-seeking players. Additionally, the site falls short in providing essential details about its games. Notably absent is information on the Return to Player (RTP) percentages, a critical metric for players assessing potential payouts. Equally, there’s no clear indication if free play is available, leaving users uncertain about the possibility of trying games without financial commitment. This lack of transparency and limited offerings could influence player decisions, emphasizing the need for thorough research before participating.
Type of Game | Quantity | Most Popular Game |
---|---|---|
Slots | 15 | Cash Bandits |
Uptown Aces Casino offers various games, but does not publicly provide RTP (Return to Player) information for them. This is notable since many players rely on RTP data to make informed decisions about which games might offer better chances of winning. In the absence of specific RTP details from Uptown Aces Casino, we can look at the RTPs for some popular games available in the online gaming industry and see how they compare to industry standards.
Game | Provider | RTP | Comparison to Industry Standard |
---|---|---|---|
Bubble Bubble | RTG | 95% | Below standard (96% for slots) |
Enchanted Garden | RTG | 97.5% | Above standard |
God of Wealth | Red Tiger | 95.16% | Below standard |
Lucky6 | TV Bet | 95% | N/A (Live Casino Games) |
Industry standards for online slot games hover around 96%. It’s also important to note that Uptown Aces Casino does not offer a free play option for its games. This means players cannot try games in demo or practice mode, a feature often available at other Canadian casinos post-registration. This could be a drawback for players who prefer to test games before wagering real money.
Uptown Aces Casino offers a compact slot game collection, with 15 various titles. These games range from mythical themes like “Enchanted Garden” to adventurous quests in “Pirate Isle.” Despite its limited selection, each slot promises unique features and themes, providing for players seeking varied gaming interactions. Notably, the collection includes popular games such as “Cash Bandits,” showcasing the casino’s focus on quality over quantity.
Games | Provider | RTP | Release Date |
---|---|---|---|
Bubble Bubble | RTG | 95% | 2016-01-26 |
Enchanted Garden | RTG | 97.5% | 2011-01-19 |
God of Wealth | Red Tiger | 95.16% | 2016-04-13 |
Lucky6 | TV Bet | 95% | 2022-02-07 |
Uptown Aces Casino, while lacking a dedicated mobile app, offers a comprehensive mobile gameplay accessible via browsers on both iOS and Android devices. This adaptability makes sure that the casino’s various game selection, including popular slots like Kung Fu Rooster and Asgard, as well as table games and video poker, is easily playable on mobile with excellent graphics and gameplay.
The casino entices mobile users with generous promotions, including a substantial welcome bonus and various reload offers, alongside a loyalty program that rewards frequent play with comp points convertible into bonus cash. Banking options are various, supporting credit cards, e-wallets, and cryptocurrencies like Bitcoin, guaranteeing convenient transactions for players.
Uptown Aces Casino offers a variety of deposit methods providing for various player preferences. These include traditional credit cards like Visa, Mastercard, and American Express, alongside modern digital options such as Bitcoin, Bitcoin Cash, and Litecoin. Interac is also available for Canadian players, guaranteeing a broad appeal. Each method is instant, except for cryptocurrencies, which can take up to an hour. Bonuses are applicable on deposits across all options, improving player incentives.
Here’s a breakdown of the deposit methods available at Uptown Aces Casino:
Payment Method | Minimum Deposit | Maximum Deposit | Commission | Speed of Deposit Processing |
---|---|---|---|---|
Visa | Not specified | Not specified | Not specified | Instant |
Mastercard | Not specified | Not specified | Not specified | Instant |
AMEX | Not specified | Not specified | Not specified | Instant |
Interac | Not specified | Not specified | Not specified | Instant |
Bitcoin | Not specified | Not specified | Not specified | Instant to 1 Hour |
Bitcoin Cash | Not specified | Not specified | Not specified | Instant to 1 Hour |
Litecoin | Not specified | Not specified | Not specified | Instant to 1 Hour |
The absence of detailed information on minimum and maximum deposit amounts, along with commission fees, is a drawback. This lack of transparency may impact player decisions.
Uptown Aces Casino offers several withdrawal methods to provide for various player preferences. The minimum and maximum withdrawal amounts vary depending on the chosen method. Unfortunately, the site doesn’t provide information on commissions and withdrawal processing speed, which could be seen as a drawback.
Here’s a breakdown of the withdrawal methods available at Uptown Aces Casino:
Withdrawal Method | Minimum Amount | Maximum Amount | Withdrawal Limits | Withdrawal Time |
---|---|---|---|---|
Bank Wire | $100 | $2,500 | 1 per week | Up to 15 business day |
Check | $150 | $3,000 | 1 per week | Up to 15 business days |
Bitcoin | $100 | $2,500 | 1 per week | Instant once processed on our side |
Withdrawal limits are set at $5,000 per week or as agreed with a personal account manager. For larger winnings, payments are issued weekly until the full amount is paid. However, VIP status may influence these limits.
At Uptown Aces Casino, the verification process requires players to submit specific documents to confirm their identity. This is a standard procedure known as Know Your Customer (KYC), aimed at guaranteeing security and compliance. The documents commonly requested include:
This verification is usually triggered when a player requests their first withdrawal, not at the account creation phase. It’s a one-time process, meant to safeguard both the player and the casino from fraudulent activities. Players should prepare these documents in advance to expedite their first withdrawal request.
Uptown Aces Casino Customer Support offers multiple contact methods for players, guaranteeing assistance is always within reach. For immediate queries, their 24/7 live chat service provides real-time support, accessible by clicking the chat icon at the bottom right of their webpage. Players preferring email can reach out to [email protected] with any casino-related questions, making sure to include their account username for a simpler service interaction. Additionally, there is an option to schedule calls for direct phone conversations, providing for those who favor verbal communication. The FAQ section addresses common concerns, allowing for quick self-help solutions.
The table below outlines the support channels and their specifics:
Support Channel | Availability | Contact Method | Response Time |
---|---|---|---|
Live Chat | 24/7 | Click chat icon | Immediate |
24/7 | [email protected] | Within 24 hours | |
Phone | Schedule call | Via website link | Scheduled |
FAQ | Always | Website access | Immediate (self) |
Uptown Aces Casino has garnered 13 reviews on Trustpilot, resulting in a TrustScore of 2 out of 5. This score reflects a mixed bag of observations. Some customers express severe dissatisfaction, citing issues with payouts and customer service. Negative feedback includes complaints about denied withdrawals and unresponsive support, painting a picture of frustration and mistrust. On the flip side, positive comments are scarce, hinting at a gap between customer expectations and the casino’s service delivery. The negative observations shared by existing customers dominate the conversation on this site.
On Casino Guru, Uptown Aces Casino is rated with a 5.2/10 Safety Index, categorized as below average. With 173 user ratings, it achieves a 3.5-star rating. Here, the narrative includes both sides of the coin. Positive reviews highlight efficient verification and withdrawal processes, especially via crypto, and commendable customer support. Conversely, the lower safety index points to concerns over security and trustworthiness, with few details on negative interactions. This blend of feedback suggests variability in user interactions, with some finding value in the casino’s offerings.
At AskGamblers, Uptown Aces Casino holds a CasinoRank of 1, based on 26 reviews with an overall player rating of 7. This site showcases a wider range of opinions. Positive remarks often praise the casino for its RTF site, timely payouts, and exceptional customer service. In contrast, there are fewer reports of negative interactions, indicating a somewhat more positive reception among its users here. This variation in feedback across sites underscores the subjective nature of customer interactions.
Uptown Aces Casino, established in 2014, offers an attractive Las Vegas theme with a variety of game selection from Real Time Gaming. While the site boasts its neon-lit interface and mobile compatibility, it falls short in terms of game variety and transparency regarding RTP and licensing details. The generous welcome bonus up to $8,888 plus 350 free spins stands out, although the absence of a no-deposit bonus is noticeable. Safety measures and a simple KYC process reflect a commitment to security, yet the lack of visible licensing information could deter some players. Customer feedback varies, underscoring the need for improved service and transparency. We find Uptown Aces to be a solid choice for those seeking a Las Vegas-style gameplay from Canada, particularly slots lovers. However, potential players should weigh the mixed reviews and the casino’s approach to transparency.
What makes it unique/highlights:
Considering all aspects, we rate Uptown Aces Casino a 3.5 out of 5. It provides for slot players and those looking for mobile gaming. Nonetheless, it could improve in-game variety and transparency.
Support
The information reviewed did not explicitly mention the availability of multiple language options at Uptown Aces Casino. Typically, English is the primary language for most international online casinos, including Uptown Aces.
To reset your password at Uptown Aces Casino, you should visit the login page and look for an option to reset the password, usually a “Forgot Password?” link. This will typically involve entering your registered email address to receive instructions.
Wagering requirements at Uptown Aces Casino vary by promotion but often involve a certain number of times a bonus amount must be played through. For instance, deposit bonuses might have a 30x playthrough requirement, while no deposit bonuses could have higher requirements.
To obtain Uptown Aces promo codes and a bonus code, players can check the promotions section of the casino’s website. Additionally, subscribing to the casino’s newsletter or contacting customer support may provide access to exclusive codes. Promo codes may also be available through affiliate websites.
While the review did not specify all currencies accepted, U.S. dollars (USD) are commonly used for transactions at Uptown Aces Casino. Players in Canada may need to convert their funds or use cryptocurrencies if available.
To delete your Uptown Aces Casino account, you would need to contact their customer support directly. They will guide you through the process, which may include verifying your identity and confirming the account closure.
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