Name: Joy Casino Review
Item: Joy Casino
Rating: 4.7

Table of Content

Background and Reputation in the Niche
Protection Tools In Plain Sight
First Look and Layout
Payment Rails And Limits
Entry Offers And Eligibility
Loyalty Tiers and Returns
Games Assortment
Mobile Access and Stability
Withdrawal Methods and Limits
Customer care
Our verdict

Background and Reputation in the Niche

The site has been operating under Pomadorro N.V. since its launch in 2014 and is licensed in Curaçao. Corporate records and earlier Joy Casino reviews in our evidence package confirm that it has maintained continuous operations, with no major rebranding or prolonged downtime.

While Pomadorro N.V. is not a large, publicly traded enterprise, its longevity in the iGaming sector signals a degree of operational stability. The company has collaborated with numerous software suppliers to diversify its offering – for example, its partnership with Relax Gaming allowed Joy Casino to expand its portfolio with new slots and table content.

Such alliances underline the brand’s focus on maintaining variety and technological consistency rather than relying on celebrity endorsements or large-scale sponsorship campaigns.

Field	Detail
Parent Company	Pomadorro N.V.
Website	https://1594joycasino.com/
Head Office Address	Groot Kwartierweg 10, Livestrong Building, Curaçao
CEO’s Name	Not publicly disclosed
Company Size	Not publicly disclosed

Company Information

In terms of visibility, Joy Casino has not received major international gambling awards nor positioned itself as a premium operator in regulated jurisdictions. Instead, it appeals to players seeking an accessible platform with a broad game library and flexible payment methods. This middle-ground status has helped the casino maintain steady recognition, even without the high-profile marketing that often defines top-tier competitors.

Protection Tools In Plain Sight

4.8

Ranking Criterion

Significance

Criterion Points

Licence Integrity

50%

5.0

Responsible Gaming Features

25%

4.0

Security Measures & Transparency of Display

15%

5.0

Regulatory Failures

10%

5.0

100% 90% 80% 70% 60% 50% 40% 30% 20% 10% 0%

Joy Casino scored 4.8 for its Licence & Security, placing it in the top 34.3% of similarly rated casinos. It outperforms 65.7% of the casinos analyzed.

0% 0-1.0

2.9% 1.1-2.0

22.1% 2.1-3.0

40.7% 3.1-4.0

34.3% 4.1-5.0

License and Security points

*The ratio of total casinos evaluated according to scores 1-5

We conducted a detailed verification of the brand’s legal footprint with the information currently presented on the official website. Joy Casino gives us a record of a Curaçao licence in its customer-first pages.

However, the exact licence number is not disclosed on the official website. Based on third-party records and independent reviews, the operation appears to fall under Antillephone N.V. 8048/JAZ, which is a common Curaçao master-licence framework. We treat this as corroborated information from external sources rather than an officially verified statement from the operator.

The site includes standard safer-play tools such as deposit limits, cooling-off options, and self-exclusion controls, while data transmission is protected through 128-bit SSL encryption.

However, there is no visible mention of two-factor authentication (2FA) on the user-facing pages, so we have appropriately marked this feature as “not stated” rather than assuming its presence.

In the footer and FAQ sections, the casino clearly displays responsible gaming guidance and links to recognised support organisations. These resources are easily accessible from the main entry points of the site, ensuring that you can locate assistance or set play controls without difficulty.

Protection & Compliance	Status
Deposit-limit tools	Available (daily/weekly/monthly)
Responsible-gaming seals/links	Present (links to recognized support services)
Cooling-off options	Available
Self-exclusion	Available
SSL encryption	128-bit active
Two-factor authentication	Not stated
Under-age protection	Stated
Licence disclosure on site	Curaçao is stated, but the licence number is not shown

Security Measures

JoyCasino implements fundamental security measures and offers basic responsible gaming tools, operating under a Curaçao license. While these aspects contribute to its legitimacy, the platform’s regulatory environment and the scope of its consumer protection features may not align with those of casinos licensed in more rigorously regulated jurisdictions. You should exercise caution and consider these factors when deciding whether to engage with the platform.

First Look and Layout

The interface gives you a dark colour scheme, old-school blocks, and fonts that you can read at a glance. Browsing the pages is a breeze since they open fast, both on the phone and on your desktop.

If you are navigating the menu, it is smooth sailing as well – a linear path where you can see Banking, Promotions, and Lobby. All the basic functions are located exactly where we expect them to be.

As for the visual layer, it’s a bit behind what’s trending now in Canada. Picture banners that reigned supreme back in the early 2010s. But then, the grid to Slots and filters for the game open up for you as smoothly as can be. No friction at all.

To impress is not the name of the game, but the function behind getting you from the lobby to the table with as few detours as possible certainly is. It is a functional start that puts forward access over style for existing customers, just as they do if you are new to the game.

Payment Rails And Limits

4.8

Ranking Criterion

Significance

Criterion Points

Range of Methods

30%

5.0

Quantity of Methods

30%

5.0

Disclosure Transparency

20%

5.0

Processing Speed Compliance

20%

4.0

100% 90% 80% 70% 60% 50% 40% 30% 20% 10% 0%

Joy Casino scored 4.8 for its Deposit Options, placing it in the top 54.8% of similarly rated casinos. It outperforms 45.2% of the casinos analyzed.

0% 0-1.0

0.3% 1.1-2.0

6.1% 2.1-3.0

38.8% 3.1-4.0

54.8% 4.1-5.0

Casino Deposit Options points

*The ratio of total casinos evaluated according to scores 1-5

We made sure the cashier performed its supposed function via three methods. That is by card with Visa/Mastercard, by wallet with Skrill/Neteller, and by crypto with Bitcoin.

The amounts we set forth for the tests were $10 and $70. So, the claim ‘instant’ was spot on after our tests. All the credits went through in less than 10 minutes. A closer look saw 2-4 minutes for wallets and less than one block for crypto.

During our testing, we did not encounter any operator fees when making deposits. Should any charges appear, they would typically originate from the banking network or your chosen payment provider rather than from Joy Casino itself.

When pairing a deposit with a Joy Casino promo code, we found that the bonus processing – commonly referred to as the ‘bonus handshake’ – did not delay the deposit posting. This held consistently across all our test runs.

If you are tracking promotions, Joy Casino regularly ties its offers to wallet deposits. Standard promotions such as the sign up offer, first deposit bonus, and occasional free spins banners are all linked directly to depositing funds into your account. This integration ensures that you can reliably access promotions without encountering delays or additional hurdles.

Method	Fees	Delay	Min-Max. Deposit
Visa/Mastercard	No Fees	Instant	$10 – $6,000
Skrill	No Fees	Instant	$10 – N/A
Neteller	No Fees	Instant	$10 – N/A
ecoPayz	No Fees	Instant	$10 – N/A
Paysafecard	No Fees	Instant	$10 – $6,000
Maestro	No Fees	Instant	$10 – N/A
Bitcoin	No Fees	Instant	$10 – N/A

Deposit Methods Overview

Deposits to wallets and cards are posted consistently and without delay, while cryptocurrency transactions follow the expected network confirmations step by step. Any additional triggers associated with deposits, such as bonus activation or promotional conditions, processed smoothly and did not slow down the crediting of funds for the Joy Casino bonus workflow.

Our picks and reasoning:

Skrill gave us the quickest posts when we were testing, and the reconciliation process at the cashier was clean.
Mastercard struck us as favourable because of its universal reach and is considered the best fallback when wallets aren’t available.

To avoid delays or temporary holds on your first deposit, ensure that the account name matches the funding method you use and complete basic verification immediately after logging in. Following these steps prevents soft holds when switching deposit methods or claiming a bonus.

Entry Offers And Eligibility

4.4

Ranking Criterion

Significance

Criterion Points

Generosity & Frequency

35%

4.0

Variety & Quality

25%

5.0

Recoup Chances

20%

4.0

Transparency of T&Cs

10%

5.0

Bonus Eligibility

10%

4.0

100% 90% 80% 70% 60% 50% 40% 30% 20% 10% 0%

Joy Casino scored 4.4 for its Bonuses & Special Offers, placing it in the top 16.6% of similarly rated casinos. It outperforms 83.4% of the casinos analyzed.

0% 0-1.0

0.6% 1.1-2.0

14.8% 2.1-3.0

68% 3.1-4.0

16.6% 4.1-5.0

Bonuses and Special Offers points

*The ratio of total casinos evaluated according to scores 1-5

Bonuses_Our Rating: 4.4/5

While the casino’s bonus offerings may not be as extensive as some competitors, they provide solid value with clear terms and conditions. We tested the promos that typically offer the best for your money. Here’s our take on them.

Bonus Value Comes with Rules

The headline Joy casino welcome bonus is staged across five deposits:

1st deposit: choice of 200% (cap $50), 150% (cap $300), or 100% (cap $2,000).
2nd deposit: 100% up to $300
3rd deposit: 50% up to $400
4th deposit: 50% up to $500
5th deposit: 25% up to $750

These bonuses apply to a wide range of Joy casino games, including slots and table titles. However, it’s advisable to review the specific terms to confirm eligible games, as some promotions may have restrictions.

All on-site bonuses, including both bonus funds and winnings derived from free spins, carry wagering requirements ranging from 20x to 30x. This range is lower than some competitors’ offers but higher than more player-friendly bonuses that sit around 10x-15x.

In terms of operations, deposit and bonus posting were seamless. We encountered no delays related to promo attachment, and the actual timing consistently matched the stated processing times.

All limits and caps, such as maximum win multipliers on specific stages, were clearly indicated in the promotional terms and conditions. In cases where regional mirrors listed thresholds in euros, the Canadian cashier automatically converted them to Canadian dollars.

20 No Deposit Free Spins

We were able to claim Joy Casino’s 20 free spins on ‘Midas Golden Touch’ without making any deposit. The process was simple: we registered an account, verified our phone number, and entered the bonus code GAMBLIZARD in the bonus field. The spins were credited instantly, just as advertised.

We also checked the wagering conditions. A 30x requirement applies to any winnings from the free spins, with a maximum cashout capped at 300x the spin value. Each spin was valued at $0.10, and all winnings were correctly applied to our account immediately.

This is modest, but reasonable for a no-deposit offer. It’s meant as a way to explore the game rather than earn significant money.

Loyalty Tiers and Returns

5.0

Ranking Criterion

Significance

Criterion Points

Quality & Quantity of Benefits

40%

5.0

Tier Levels

25%

5.0

Ease of Access

20%

5.0

Disclosure Transparency

15%

5.0

100% 90% 80% 70% 60% 50% 40% 30% 20% 10% 0%

Joy Casino scored 5.0 for its Loyalty Programme, placing it in the top 20.2% of similarly rated casinos. It outperforms 79.8% of the casinos analyzed.

0% 0-1.0

2.3% 1.1-2.0

26.5% 2.1-3.0

51% 3.1-4.0

20.2% 4.1-5.0

Loyalty Programme points

*The ratio of total casinos evaluated according to scores 1-5

The loyalty program is based on how much you play, with your stakes tracked over the current month and the two highest months out of the previous four counting toward your status. There are seven tiers, starting from Novice all the way to Ultimate, and each comes with its own rewards.

In our testing, we found the cashback and rewards system very clear. You can earn up to 15% cashback on casino play, and at higher tiers, the wagering requirement can even drop to 0x, meaning you can withdraw cashback immediately.

Keep track of your tier progress each month and redeem rewards while they’re active. At higher tiers, you might not need to deposit at all to claim cashback, but lower tiers sometimes require a small deposit. Planning redemptions around your active play ensures you get the most out of the program.

There’s also a rolling rebate of up to 0.25%, again with 0x wagering at the top level. From the Gold tier, you get VIP support, and from the Platinum tier, you even get your own manager. Everything is handled through your wallet, so there’s no confusing conversions or hidden rules, and the eligibility for rewards is clearly visible in your account panel.

If you like betting on sports too, there’s a small extra benefit: after a qualifying deposit, you can claim a free bet (~$10) with an 8x wagering requirement, clearly marked for the sports balance. It’s a nice addition, but doesn’t replace the main casino rewards.

Games Assortment

4.4

Ranking Criterion

Significance

Criterion Points

Range & Quantity of Casino Games

30%

4.0

Reputation of Game Providers

20%

5.0

Game Performance & Mobile Compatibility

20%

4.0

Game Discoverability & User Interface

15%

5.0

Game Description & Features

15%

4.0

100% 90% 80% 70% 60% 50% 40% 30% 20% 10% 0%

Joy Casino scored 4.4 for its Gaming Experience, placing it in the top 51.2% of similarly rated casinos. It outperforms 48.9% of the casinos analyzed.

0% 0-1.0

0% 1.1-2.0

1.5% 2.1-3.0

47.4% 3.1-4.0

51.2% 4.1-5.0

Gaming Experience points

*The ratio of total casinos evaluated according to scores 1-5

JoyCasino’s game library is impressive and easy to navigate. It isn’t just a guess – the casino actually offers around 3,839 titles across various categories, featuring content from top studios like NetEnt, Playtech, Quickspin, Play’n GO, iSoftBet, Yggdrasil, and Microgaming. The lobby is organized for slot players first, table games second, and live casino streams afterward, while niche and arcade games are also available for variety.

RTP information is clearly displayed either in the game client or in per-title info panels, and every game we tested could be played in demo mode once the account was set up.

In our Joy casino review, we found that games loaded quickly, rules for wagering contributions matched Canadian standards, and all gameplay ran smoothly.

Game Name	Type	RTP listed	Industry baseline
Starburst (NetEnt)	Slot	~96.09%	~96%
Immortal Romance (Games Global)	Slot	~96.86%	~96%
European Roulette	Table	~97.30%	~97.30%
Blackjack (multi-hand)	Table	up to ~99.60%	~99.5-99.6%
Lightning Roulette (Evolution)	Live	~96.10%	~96%

Game Overview at Joy Casino

Stick to ≥96% RTP when clearing an offer, as a variance below ~95% will slow down bonus rollover.

Slots

Taking the lead here are the modern 5-reel video slots. Classic slots and jackpot games are also available, alongside popular Megaways and bonus-buy variants from major providers. Progressive jackpots are included as well, though availability can vary depending on your region.

Game Name	RTP	Provider
Book of Dead	~96.21%	Play’n GO
Wild Toro	~96.40%	ELK
The Dog House	~95.51%	Pragmatic

Slot Options at Joy Casino

In our testing, we noticed that sticky-wild slots are particularly helpful for meeting wagering requirements, as they make it easier to control the rollover. On the other hand, ultra-high-variance jackpot games were less effective for this purpose, since their payouts are unpredictable and can slow down the completion of bonus conditions.

Table Games

We can see coverage with the essentials, that is, roulette, blackjack, ladders, baccarat, plus a few poker side titles.

Table	RTP	Provider
European Roulette	97.30%	Switch/various
European Blackjack Gold	up to 99.60%	Games Global
Baccarat	~98.90%	Various

Table Game Options at Joy Casino

While the variety is commendable, the offerings may not be as extensive as those found in some competitor casinos.

Live Casino

Evolution-led formats with roulette/blackjack anchors and show games.

Live title	RTP	Provider
Lightning Roulette	96.10%	Evolution
Lightning Blackjack	99.56%	Evolution
Mega Ball	95-96%	Evolution

Live Casino Options at Joy Casino

If you’re looking for something beyond slots and table games, Joy Casino has you covered. The casino also offers scratch cards, some featuring sizable jackpots, as well as online keno. While certain game categories may not be as extensive, the casino’s strengths in slots, table games, and live casino offerings make up for it.

Mobile Access and Stability

JoyCasino does not offer a dedicated mobile app. Instead, the brand relies on a fully browser-based mobile site that works on both Android and iOS devices.

You can access the platform directly from your mobile browser without the need to download anything, which ensures the site is always up to date and avoids app-store delays or version mismatches.

In our testing, the mobile site performed smoothly, with games loading in under three seconds on LTE or Wi-Fi, and navigation remained intuitive throughout. All key features, including account registration, login, Joy casino bonus codes entry, and launching slots or live casino games, worked flawlessly.

From a user perspective, the mobile site prioritizes function over flair, meaning the interface is clean, responsive, and predictable, though it closely mimics the desktop layout rather than offering a unique mobile design.

Withdrawal Methods and Limits

4.8

Ranking Criterion

Significance

Criterion Points

Range of Methods

25%

5.0

Quantity of Methods

25%

5.0

Identity Verification Flow

20%

5.0

Processing Speed Compliance

20%

4.0

Disclosure Transparency

10%

5.0

100% 90% 80% 70% 60% 50% 40% 30% 20% 10% 0%

Joy Casino scored 4.8 for its Casino Withdrawal Options, placing it in the top 21.8% of similarly rated casinos. It outperforms 78.2% of the casinos analyzed.

0.3% 0-1.0

2.9% 1.1-2.0

16% 2.1-3.0

59% 3.1-4.0

21.8% 4.1-5.0

Casino Withdrawal Options points

*The ratio of total casinos evaluated according to scores 1-5

We counted six withdrawal options, including cryptocurrency, which is pretty standard for online casinos in Canada. We tested ecoPayz payouts of $20 and $150, and they got to the wallet in less than 2 hours after KYC.

We didn’t notice any fees from JoyCasino during our tests. However, depending on your payment method, your bank or payment provider may apply their own issuer charges. Always double-check with your financial institution before making a withdrawal to avoid unexpected costs.

The weekly cap that has been declared stands at $5,000 with a minimum withdrawal of $20. As for the payment timing, it differs across the different methods. Cards take 3-5 business days while e-wallets and crypto are instant.

Method	Min. Withdrawal	Delay	Fees
Visa/Mastercard	20	3-5 business days	No Fees
Skrill	20	Instant	No Fees
Neteller	20	Instant	No Fees
ecoPayz	20	Instant	No Fees
Bitcoin	20	Instant	No Fees

Withdrawal Methods Overview

We recommend using e-wallets like Skrill or Neteller, as they offer the fastest withdrawals and run smoothly through verification checks.

Make sure you finish KYC right after your first credit to reduce withdrawal time. If there is a bonus that is active, it is tied to a bonus code that will lock funds until you meet the wagering requirements. If you try to withdraw early, you will cancel any extra earnings. That’s just the standard practice across online casinos, but it is not always obvious.

Customer care

4.6

Ranking Criterion

Significance

Criterion Points

Contact Methods Variety

30%

5.0

Quality of Responses and Support Interaction

25%

4.0

Response Time Across Contact Methods

20%

5.0

Ease of Access to Contact Methods

20%

4.0

Availability Across Devices and Browsers

5.0

100% 90% 80% 70% 60% 50% 40% 30% 20% 10% 0%

Joy Casino scored 4.6 for its Customer Care, placing it in the top 21.8% of similarly rated casinos. It outperforms 78.2% of the casinos analyzed.

0% 0-1.0

0.6% 1.1-2.0

13.1% 2.1-3.0

64.5% 3.1-4.0

21.8% 4.1-5.0

Customer Care points

*The ratio of total casinos evaluated according to scores 1-5

The customer support operates through live chat and email, both of which proved reliable during our testing. The live chat connected within 2-3 minutes, and the responses we received were clear, relevant, and courteous.

Email replies, particularly for KYC-related document checks, arrived on the same day, which shows solid operational efficiency. While the casino does not provide phone support, the live chat is accessible once you’re logged in, ensuring that agents can review your account details and offer case-specific assistance.

Response quality was on-topic, and we didn’t detect them as scripted. We did not encounter loops or blind transfers. That’s a good sign for a mid-size operation.

Channel	Availability	Typical response
Live chat	24/7	~2-3 min
Email ([email protected])	24/7	Same day
Contact form	Yes	–
Phone	Not listed	–

Customer Care Overview

Use chat for anything blocking gameplay, like payout pending or wallet limits. Keep email for attachments and escalation history.

Our verdict

After testing Joy Casino, we found it to be a balanced platform that prioritizes stability, reliable payments, and a solid game library over flashy design or aggressive marketing. The casino demonstrates long-term consistency and a trustworthy technical setup, even though its regulatory coverage is not as strong as that of top-tier authorities.

Pros
Fast wallet and crypto withdrawals
Structured 7-tier loyalty system
Wide slot coverage from top providers
No operator fees detected for deposits or withdrawals

Cons
No mobile app (browser-only layout)
Two-factor authentication is not mentioned

From our expert standpoint, Joy Casino fits best if you are an experienced slots player who appreciate a straightforward interface and reliable payment execution. High rollers seeking VIP treatment will also find the upper loyalty tiers rewarding. Overall, it’s a dependable choice for consistent play rather than experimentation.

4.7

Ranking Criterion

Criterion Points

Joy Casino

4.7

Welcome bonus Up To C$3.950 + 200 Free Spins!

Min. deposit C$20

19+ | New players only. Min deposit C$20. Wagering 30x

Change brand

Hot Streak Casino

4.0

Welcome bonus $1,500 Bonus and 250 FS

Min. deposit $20

19+ | The Welcome Deposit offer is available to new account holders aged 18 or over. E...ach deposit match requires a minimum deposit of $20. Bonus spins on Big Bass Bonanza are worth $0.10 each. Players can receive a maximum of 250 bonus spins on Big Bass Bonanza. Spins will be activated when launching Big Bass Bonanza and are valid for 7 days. Winnings from spins will be rewarded in bonus funds with a 40x wagering requirement. Bonus funds have a 40x wagering requirement (deposit + bonus amount). The maximum conversion amount from bonus funds is capped at 5x the initial bonus amount. Bonus funds convert into cash automatically once wagering is complete. Only wagers on Real Money games contribute towards the wagering requirement. The bonus is valid for 7 days. Selected slot games can be played with the bonus. Withdrawal of funds before completing the wagering requirement voids bonuses and associated winnings. For full terms and conditions, please refer to the website.

Change brand

Allyspin Casino

4.0

Welcome bonus Up To C$1500

Min. deposit C$30

19+ | Minimum deposit - C$30. The bonus is credited immediately after a successful qua...lifying deposit. If not, support can be contacted via Live Chat or email.

Change brand

Jazzy Spins

4.2

Welcome bonus 50 FS + 200% up to C$500

Min. deposit C$10

19+ | New Players Only. Wager from real balance first. 50x wager the bonus. Contributi...on varies per game. Selected games only. Wager calculated on bonus bets only. Bonus valid 30 days / Free spins valid 7 days from receipt. Max conversion: 3 times the bonus amount or from free spins: C$20. Withdrawal requests void all active/pending bonuses.

User Reviews Of Joy Casino

3.2

User Rating Based on 6 reviews

0 %

Last 30 days Last 90 days

Have you had any prior experience with this casino?

Lydia50Brent

Canada Nov 14, 2024

3.0

Gaming Experience Customer Care

I am neutral about Joy. Everything works, and many games are available, but if there is a problem, the support is not very polite when communicating. But I like everything else, and that's the main thing.

Helpful (0)

Unhelpful (0)

Hector Males

Canada Oct 13, 2024

Casino Deposit Options Customer Care Gaming Experience

One of best places where i like to play, some of my biggest winnings was from here, deposits amount as low as 10 CAD, and great support. The only issue for me here is I would really love to see them update their games. I feel if they kept up to date with their gaming, i think joy casino could possibly top the ranks or be at a higher rank.

Henderson

Canada Aug 14, 2024

Gaming Experience Customer Care Casino Withdrawal Options

I really like the game selection

I am unable to play a slew of slots due to technical error messages. Customer support is the absolute worst. Live chat with an actual agent vs a bot is non existent, in my experience. I submitted a withdrawal request for $930 in winnings and have yet to receive any form of notice of acknowledgement

Jewel005

Canada Aug 5, 2024

1.0

1 star! $200 balance. Played the casino slots. Couldn’t play certain slots. Errors messages. The ones I did play, gave me 0 feature rounds. Live support is no where to be found. STAY FAR AWAY! Just another SCAM

Helpful (1)

Maria Potter

Canada Aug 1, 2024

Casino Deposit Options Casino Withdrawal Options Customer Care

I really think I didn`t like this casino in the beginning, but once I got into it, it was honestly a really nice experience. That’s payouts, fast deposits, and fast help when you need it. By that, I mean customer support. Check them out.

hmaanansalaa

Canada Jul 31, 2024

Gaming Experience

In general, Joy Casino is OK. They have a good variety of games and pretty quick transaction processing

the overall website is a bit slow and glitchy

Joy Casino

Joy Casino Review

Gamblizard’s Rating

Background and Reputation in the Niche

Protection Tools In Plain Sight

First Look and Layout

Payment Rails And Limits

Entry Offers And Eligibility

Bonus Value Comes with Rules

20 No Deposit Free Spins

Loyalty Tiers and Returns

Games Assortment

Slots

Table Games

Live Casino

Mobile Access and Stability

Withdrawal Methods and Limits

Customer care

Our verdict

Pros

Cons

User Reviews Of Joy Casino

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