Name: Wheelz Casino Review
Item: Wheelz Casino
Rating: 3.7

Table of Content

Brand reputation
Responsible gaming and protection tools
Navigation and feature accessibility
Deposit Methods at Wheelz
Wheelz Casino Promotions
Loyalty system
A game library
Mobile play on phone and tablet
Withdrawal methods and limits
Customer Service Quality
Our verdict

Brand reputation

Wheelz has been online since 2021 and is now a well-known brand in Canada. Thousands of players log in every day, clearly showing that it has managed to establish itself as a trustworthy casino.

It is operated by Rootz Limited, a company regarded as serious and well structured. The site continues to gain popularity without trying to attract attention at all costs. Instead, it relies on a stable operation and a platform that is easy to use.

Element	Details
Parent company	Rootz Limited
Official website	https://www.wheelz.com/ca/
Year of launch	2021
Head office address	Ewropa Business Center, Dun Karm Street, Level 3 – 701, Birkirkara, BKR 9034, Malta

Operator information

The most noticeable thing here is the lack of issues. No scandals, no fines, no major complaints. Wheelz Casino has never been listed on any blacklist or linked to dubious practices. Even without formal awards or recognition, the site has still managed to build a solid reputation.

Responsible gaming and protection tools

4.3

Ranking Criterion

Significance

Criterion Points

Licence Integrity

50%

4.0

Responsible Gaming Features

25%

5.0

Security Measures & Transparency of Display

15%

4.0

Regulatory Failures

10%

4.0

100% 90% 80% 70% 60% 50% 40% 30% 20% 10% 0%

Wheelz scored 4.3 for its Licence & Security, placing it in the top 34.3% of similarly rated casinos. It outperforms 65.7% of the casinos analyzed.

0% 0-1.0

2.9% 1.1-2.0

22.1% 2.1-3.0

40.7% 3.1-4.0

34.3% 4.1-5.0

License and Security points

*The ratio of total casinos evaluated according to scores 1-5

The first thing we always verify is whether the site holds an official licence. Wheelz clearly indicates that it is regulated by the Malta Gaming Authority, under licence number MGA/B2C/599/2018.

We found this information easily at the bottom of the page, along with a link that leads directly to the public registry. This type of licence includes strict requirements regarding security, fund protection and game oversight.

In terms of protection, Wheelz Casino online provides several tools that can be accessed directly from your account. You can set limits on deposits, wagers, losses or the time you spend playing. You can also enable self-exclusion if you feel like taking a longer break.

The website also offers links to specialized support organizations such as Gambling Therapy or GamCare, and recommends software to block access to gambling platforms if needed.

Feature	Available at Wheelz
Ability to set deposit limits	Yes
Responsible gaming badges or seals	No
Types of limits offered	Deposit, wager, loss, time
Temporary cooling-off periods	Manual temporary pause available
SSL encryption	Yes
Two-factor authentication	No
Self-exclusion tools	Immediate via account or support
Protection of minors	Recommendations and third-party tools

Security measures

Based on what we see, Wheelz operates correctly. Everything required for a safe and supervised gaming environment is there, the information is easy to access and no issues have been reported.

When you land on the Wheelz website, everything works as expected. The buttons are easy to spot, the game filters are functional and the payment options are clearly displayed. Visually, however, it feels a bit dated. The bright colours like purple, orange and pink catch the eye at first, but they create a heavy style that won’t appeal to everyone.

In our opinion, the site would benefit from a complete redesign. If you just want to play, it does the job. But if visual presentation matters to you, there are other casinos that offer a more modern and pleasant layout.

Deposit Methods at Wheelz

3.9

Ranking Criterion

Significance

Criterion Points

Range of Methods

30%

4.0

Quantity of Methods

30%

5.0

Disclosure Transparency

20%

3.0

Processing Speed Compliance

20%

3.0

100% 90% 80% 70% 60% 50% 40% 30% 20% 10% 0%

Wheelz scored 3.9 for its Deposit Options, placing it in the top 38.8% of similarly rated casinos. It outperforms 6.4% of the casinos analyzed.

0% 0-1.0

0.3% 1.1-2.0

6.1% 2.1-3.0

38.8% 3.1-4.0

54.8% 4.1-5.0

Casino Deposit Options points

*The ratio of total casinos evaluated according to scores 1-5

Once you log into your Wheelz account, making a deposit is straightforward. You simply choose a payment method, enter the amount and confirm. Deposits post immediately to your balance (barring a decline or technical error), and Wheelz states there are no additional fees for making a deposit or withdrawal.

During our testing, we made two deposits: CA$20 via Interac and CA$100 via Apple Pay. Both were credited almost instantly and without any verification request at the funding stage.

The minimum deposit is CA$10 for all listed options in the Canada table, which is lower than most Canadian casinos where the limit often starts at CA$20. (Wheelz does not publish a per-transaction maximum in the payments page we reviewed.)

We recommend enabling deposit limits as soon as you start using the platform. This helps you stay in control of your spending and avoid impulsive deposits. It’s a simple precaution, but a useful one for managing your budget and playing more responsibly in the long run.

Payment method	Availability	Processing time	Minimum deposit	Maximum deposit	Fees
INSTADEBIT	Deposit & Withdraw	Instant	CA$10	– (not stated)	None
Interac	Deposit & Withdraw	Instant	CA$10	– (not stated)	None
Interac eCashout	Withdrawal only	–	–	–	None
VISA	Deposit & Withdraw	Instant	CA$10	– (not stated)	None
Mastercard	Deposit & Withdraw	Instant	CA$10	– (not stated)	None
Apple Pay	Deposit & Withdraw	Instant	CA$10	– (not stated)	None
MuchBetter	Deposit & Withdraw	Instant	CA$10	– (not stated)	None
Payz	Deposit & Withdraw	Instant	CA$10	– (not stated)	None
MiFinity eWallet	Deposit & Withdraw	Instant	CA$10	– (not stated)	None

Deposit overview (per Wheelz Canada payments table)

Cards note: some Canadian banks may not permit withdrawals to credit cards; if that occurs, Customer Support will arrange an alternative cash-out route.
MuchBetter note: players who sign up with MuchBetter can request a free MuchBetter Mastercard (via the app) for retail/ATM use.

Wheelz Casino Promotions

3.7

Ranking Criterion

Significance

Criterion Points

Generosity & Frequency

35%

4.0

Variety & Quality

25%

3.0

Recoup Chances

20%

4.0

Transparency of T&Cs

10%

3.0

Bonus Eligibility

10%

4.0

100% 90% 80% 70% 60% 50% 40% 30% 20% 10% 0%

Wheelz scored 3.7 for its Bonuses & Special Offers, placing it in the top 68.0% of similarly rated casinos. It outperforms 15.4% of the casinos analyzed.

0% 0-1.0

0.6% 1.1-2.0

14.8% 2.1-3.0

68% 3.1-4.0

16.6% 4.1-5.0

Bonuses and Special Offers points

*The ratio of total casinos evaluated according to scores 1-5

At Wheelz you’ll find a mix of ongoing, easy-to-claim deals tailored for Canadian players. Core offers include a welcome package with free spins, personalised rewards, and a gamified progress system that hands out extra perks as you play.

Welcome Bonus – first-deposit boost + daily free spins (amounts may vary for Canada).
Wheel of Spinz – level up your Progress Bar to trigger spins on a special reward wheel.
Tailored Rewards – personalised bonuses based on your play (shown under “My Rewards”).
Reload Bonuses – recurring top-ups to keep your balance going.
Cashback – a percentage back on losses during active cashback periods, credited to your account.
Free Spins on Deposit – deposit-triggered spin bundles on selected slots.
99% Progress – a one-tap boost that jumps your Progress Bar near completion for another reward.

Other evergreen tools you’ll see from time to time are Bonus Codes (targeted promos) and the Balance Booster (turns a deposit into bonus funds under standard terms). Wheelz generally applies a 35× wagering requirement to bonus money before withdrawal.

See every current offer with exact amounts in C$ in our Bonuses tab. We keep that list updated so you always know which promotions are live right now.

Loyalty system

3.2

Ranking Criterion

Significance

Criterion Points

Quality & Quantity of Benefits

40%

3.0

Tier Levels

25%

3.0

Ease of Access

20%

3.0

Disclosure Transparency

15%

4.0

100% 90% 80% 70% 60% 50% 40% 30% 20% 10% 0%

Wheelz scored 3.2 for its Loyalty Programme, placing it in the top 51.0% of similarly rated casinos. It outperforms 28.8% of the casinos analyzed.

0% 0-1.0

2.3% 1.1-2.0

26.5% 2.1-3.0

51% 3.1-4.0

20.2% 4.1-5.0

Loyalty Programme points

*The ratio of total casinos evaluated according to scores 1-5

The Wheelz Loyalty+ program is designed for existing players who play regularly. You can receive between 10% and 20% cashback on your net losses, paid weekly.

This amount only carries a 1x wagering requirement before withdrawal. You also gain access to a personal account manager who can be reached by email, phone or WhatsApp.

During our tests, the cashback was credited as expected, without any delay or additional process.

Compared to other casinos, Wheelz takes a simpler approach. You don’t need to accumulate points or climb multiple levels to access benefits. The cashback amount depends solely on your activity, and it is shared across all Rootz brands – which is not the case everywhere.

A game library

3.5

Ranking Criterion

Significance

Criterion Points

Range & Quantity of Casino Games

30%

4.0

Reputation of Game Providers

20%

3.0

Game Performance & Mobile Compatibility

20%

4.0

Game Discoverability & User Interface

15%

3.0

Game Description & Features

15%

3.0

100% 90% 80% 70% 60% 50% 40% 30% 20% 10% 0%

Wheelz scored 3.5 for its Gaming Experience, placing it in the top 47.4% of similarly rated casinos. It outperforms 1.5% of the casinos analyzed.

0% 0-1.0

0% 1.1-2.0

1.5% 2.1-3.0

47.4% 3.1-4.0

51.2% 4.1-5.0

Gaming Experience points

*The ratio of total casinos evaluated according to scores 1-5

Some online casinos now offer more than 5,000 games, but Wheelz remains in a more modest range with just over 1,000 titles. That said, the essentials are all there, including slots, table games, jackpots, and a live dealer section.

The lobby is well organized, with helpful filters and a search bar that reacts from the first letter. The platform also adds two to three new games each month, which keeps the library updated without making it overwhelming to browse.

Category	RTP at Wheelz	Average market RTP
Slots	96.80%	96%
Table games	99%	99.10%
Live casino	96.20%	96%

RTP analysis by game category

The games come from around twenty well-established providers such as NetEnt, Pragmatic Play, Play’n GO, Microgaming and Relax Gaming. You can try the games in demo mode after signing up, which lets you play without wagering real money. The Return to Player (RTP) rate is listed in each game directly in the information section.

Slots

Wheelz offers more than 700 slot machines, with a good mix of styles and themes. You can play classic three-reel slots, modern games with special bonus features or progressive jackpots.

Game name	Provider	RTP	Year
Fat Drac	Push Gaming	96.57%	2021
Rich Wilde and the Tome of Insanity	Play’n GO	94.20%	2022
Break the Piggy Bank	Microgaming	96.55%	2020

Examples of slot games with RTP

There is also a section of exclusive games, available only on Rootz Group sites. It’s a good idea to check it first, since those titles are often new and different from the usual classics.

Table games

The table game section features over 150 titles. It’s not the largest selection we’ve seen, but it includes all the essentials, such as blackjack, roulette, baccarat, and poker.

The games use a certified random number generator, which guarantees fair outcomes on every round.

Game name	Provider	RTP	Year
Classic Blackjack	Microgaming	99.42%	2020
European Roulette Pro	NetEnt	97.30%	2021
Tens or Better Side Bet Power Poker	Microgaming	99.10%	2019

Examples of table games with RTP

These games require a bit of strategy and bankroll management. It’s better to set a fixed bet before you start and stop as soon as you’re ahead.

Live casino

There are more than 200 live dealer games with real croupiers. You can play roulette, blackjack, baccarat or game show style titles. We tested several tables, and the stream is clear, the audio is clean, and the rounds move quickly.

Game name	Provider	RTP	Year
Money Time	Pragmatic Play Live	96.20%	2023
Dice City	Pragmatic Play Live	96.40%	2023
Immersive Roulette Deluxe	Pragmatic Play Live	97.10%	2024

Examples of live games with RTP

To pick a good live dealer game, look at the RTP and minimum bet before joining a table. It’s better to start with low-stake tables to get used to the pace. If you enjoy fast action, roulette is a solid choice; for a calmer rhythm, game shows are ideal.

Overall, the games at Wheelz are good, but the library is smaller than on other platforms. Everything you need to play is there, just without major surprises. It would be nice to see more slots, a bit of bingo and a few extra jackpots added to diversify the experience.

Mobile play on phone and tablet

No app is required to play, since the platform runs directly in the browser through HTML5.

We tested the mobile version on an iPhone 14 with Safari over 4G. Pages load in about 2 to 3 seconds on average, and games like “Book of Dead” or “European Roulette” launch without any delay. The visuals remain sharp even after several minutes of gameplay, and the connection stays stable.

The menus are well positioned and navigation is smooth, without unnecessary scrolling. Deposit and withdrawal buttons are accessible at the top of the screen, which makes quick actions easy.

Compared to other platforms that require an app, this mobile version is more straightforward, as it works on all modern devices with no installation or updates needed.

Withdrawal methods and limits

3.9

Ranking Criterion

Significance

Criterion Points

Range of Methods

25%

4.0

Quantity of Methods

25%

4.0

Identity Verification Flow

20%

5.0

Processing Speed Compliance

20%

3.0

Disclosure Transparency

10%

3.0

100% 90% 80% 70% 60% 50% 40% 30% 20% 10% 0%

Wheelz scored 3.9 for its Casino Withdrawal Options, placing it in the top 59.0% of similarly rated casinos. It outperforms 19.2% of the casinos analyzed.

0.3% 0-1.0

2.9% 1.1-2.0

16% 2.1-3.0

59% 3.1-4.0

21.8% 4.1-5.0

Casino Withdrawal Options points

*The ratio of total casinos evaluated according to scores 1-5

The withdrawal time at Wheelz depends on the payment method used, but remains reasonable. In our tests, an e-wallet cash-out arrived very quickly, while a bank-card payout required a short processing window with the card provider. Wheelz also confirms that all withdrawal methods have a minimum of CA$20, and that they aim to process requests promptly once approved by the Payments team.

According to the on-site FAQs, most withdrawals are processed quickly, but depending on the payment type it may take 2–5 days after approval before funds appear in your account. In addition, credit-card withdrawals may be subject to 1–3 business days of payment-provider processing. If a request is cancelled, the funds are returned to your casino balance.

Payment method	Typical payout time	Minimum withdrawal	Maximum withdrawal	Fees
Interac	Usually within a few days after approval	CA$20	– (not stated)	None
INSTADEBIT	Usually within a few days after approval	CA$20	– (not stated)	None
VISA	Provider processing ~1–3 business days	CA$20	– (not stated)	None
Mastercard	Provider processing ~1–3 business days	CA$20	– (not stated)	None
Apple Pay (card rails)	Provider processing ~1–3 business days	CA$20	– (not stated)	None
MuchBetter	Fast after approval (e-wallet)	CA$20	– (not stated)	None
Payz	Fast after approval (e-wallet)	CA$20	– (not stated)	None
MiFinity	Fast after approval (e-wallet)	CA$20	– (not stated)	None

Withdrawal methods (per Wheelz Canada payments & FAQ)

During the first withdrawal, a short KYC verification is required (identity document, proof of address and proof of payment method). We submitted these documents and everything was approved quickly. Wheelz also reviews betting history to make sure no irregular activity occurred before validating the payout.

To save time, e-wallets such as MuchBetter, MiFinity or Payz generally avoid card-network delays while still providing secure withdrawals. If any banking restriction pops up, contact Customer Support for a workable solution.

Customer Service Quality

3.5

Ranking Criterion

Significance

Criterion Points

Contact Methods Variety

30%

4.0

Quality of Responses and Support Interaction

25%

3.0

Response Time Across Contact Methods

20%

4.0

Ease of Access to Contact Methods

20%

3.0

Availability Across Devices and Browsers

3.0

100% 90% 80% 70% 60% 50% 40% 30% 20% 10% 0%

Wheelz scored 3.5 for its Customer Care, placing it in the top 64.5% of similarly rated casinos. It outperforms 13.7% of the casinos analyzed.

0% 0-1.0

0.6% 1.1-2.0

13.1% 2.1-3.0

64.5% 3.1-4.0

21.8% 4.1-5.0

Customer Care points

*The ratio of total casinos evaluated according to scores 1-5

Before testing the games, we contacted support to check if there was a bonus code for a no-deposit offer. The chat opened immediately, and the response arrived in less than two minutes, confirming that no such offer was currently available.

The agent was clear and professional. Out of curiosity, we also tested the email support, and the reply arrived after about ten hours, written in a courteous tone and including helpful links to the promotions page.

Contact method	Availability	Response time
Live chat	24/7	1–3 minutes
Email ([email protected])	24/7	6–12 hours
FAQ	Yes	Instant

Availability of contact channels

To save time, it’s best to check the FAQ first, as it covers most common questions about bonuses, deposits, and withdrawal times. If you can’t find the answer there, live chat is the quickest way to get help.

Our verdict

We tested Wheelz Casino online to verify every part of the platform, including deposits, withdrawals, bonuses and games. Everything worked smoothly and without major issues. The platform is functional, although its design and game library could use a modern update.

Pros
Automatic cashback shared across all Rootz brands
Good level of security and data protection
Mobile compatible via HTML5 browser

Cons
No no-deposit bonus or free bet available
Smaller game selection than average

Overall, Wheelz is a good fit for slot enthusiasts and regular players looking for a reliable and straightforward platform. For those seeking more variety or more flexible bonuses, other Canadian platforms may be a better choice, but the service here remains solid and well managed.

3.7

Ranking Criterion

Criterion Points

Wheelz

3.7

Welcome bonus 400% - Deposit $20, Play with $100 + 100 Free Spins

Min. deposit C$20

19+ | Bonus is not available for players based in ON. Offer valid on first deposit. Mi...nimum deposit: $20. Bonuses must be wagered 35x. Free Spins: 10 per day over 10 days.

Change brand

CrocoSlots Casino

4.3

Welcome bonus Up to C$12000 + 400 FS

Min. deposit C$30

19+ | This bonus is valid only for new players making their first deposit. Free spins ...must be activated within 24 hours of receiving them and are valid for 7 days. Each set of free spins is valid for 1 day. The money bonus is valid for 1 month.

Change brand

Playzee Casino

3.7

Welcome bonus Up To C$1500 + 150 FS

Min. deposit C$20

19+ | New players only. Min dep CA$20 Max bonus bet CA$5 Offer: 1st deposit - 100% up ...to CA$300 & 100 Zee Spins on Fire Joker (credited in increments of 10 x day, over 10 days), 2nd deposit - 50% up to CA$500 & 25 Zee Spins on Reactoonz, 3rd deposit - 25% up to CA$700 & 25 Zee Spins on Amazon Aztec. Zee Spins winnings are credited as bonus funds and capped at CA$50 Zee spins expire by 23:59 GMT same day they are credited, bonus funds expire after 30 days. Bonus funds are separate to Cash funds and are subject to 35x wagering (deposit + bonus) & withdrawal requirements.

Change brand

NovaJackpot Casino

4.1

Welcome bonus 250% up to $3750 + 250 FS

Min. deposit C$15/C$30

19+ | This offer is only available to new customers, who have registered and made thei...r first real-money deposit on our Website. The maximum bonus amount is 750 CAD. The first deposit at the minimum amount of 15 CAD will grant 1 free pick at the Bonus Crab. A player can use it by visiting the Bonus Crab section. The minimum deposit to receive a 100% bonus on your first deposit and 200 bonus spins is 30 CAD. Each batch of 20 bonus spins can be claimed within 24 hours from being available, otherwise they will expire. The maximum bet allowed while there is an active Casino bonus is 7.5 CAD. The wagering requirements are 35 times the initial amount of the deposit and bonus received. The wagering requirements of winnings from bonus spins are x40.

User Reviews Of Wheelz Casino

User Rating Based on 5 reviews

0 %

Last 30 days Last 90 days

Have you had any prior experience with this casino?

JudeA

Canada Jun 28, 2024

Casino Withdrawal Options

Worst casino I ever played in my life. They will never cash out your withdrawal .. I waited for at least 14 days for a withdrawal of $390 and they keeped cancelling it because I wasnt verified

Helpful (0)

Unhelpful (0)

AuroraSerenity

Canada Nov 30, 2023

Casino Withdrawal Options Gaming Experience

I liked the speed of withdrawals and the availability of the live casino. The Bonus function is also a real plus

NoahCarter

Canada Nov 29, 2023

Casino Deposit Options Gaming Experience Customer Care

I appreciated the welcome bonus and the possibility of depositing in cryptocurrency. Good selection of slot machines. Live chat is very useful. Overall I like this casino

StarrySerenade

Canada Nov 27, 2023

Gaming Experience Customer Care Casino Withdrawal Options

I had a really good experience with this casino, live chat is super helpful my verification was all approved and I was able to withdraw a few grand which was in my account within 48hours of pressing withdraw

Don't offer many bonuses

Unhelpful (1)

MysticRhythm

Canada Nov 6, 2023

2.0

Gaming Experience

Looks good but on the inside

All software is susceptible to manipulation. I'd advise steering clear of their affiliate companies as well. I'll be notifying MGA about this, advocating for a review of their license.

Unhelpful (2)

Wheelz Casino

Wheelz Casino Review

Gamblizard’s Rating

Brand reputation

Responsible gaming and protection tools

Navigation and feature accessibility

Deposit Methods at Wheelz

Wheelz Casino Promotions

Loyalty system

A game library

Slots

Table games

Live casino

Mobile play on phone and tablet

Withdrawal methods and limits

Customer Service Quality

Our verdict

Pros

Cons

User Reviews Of Wheelz Casino

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