Name: Mad Casino Review
Item: Mad Casino
Rating: 3.9

Overview
Bonuses
User reviews
Alternatives

Written by Mila Roy Updated: Jul 27, 2026

MadCasino is a new online casino for Canadian players. It offers more than 1,500 games, weekly promotions and crypto as a payment method. The structure is simple, with a clear focus on slots, and easy to navigate. In this MadCasino review, we take a look at what works well, what is missing and who this casino is truly suited for.

Licence and Security

2.5/5

Casino Deposit Options

4.4/5

Bonuses & Special Offers

4.0/5

Loyalty Programme

4.6/5

Gaming Experience

4.7/5

Casino Withdrawal Options

4.0/5

Customer Сare

3.5/5

Discover the full details of our review process here

Table of Content

MadCasino Brand Reputation
Trustworthiness of MadCasino
Payments at MadCasino
MadCasino Bonus Offers
Game Selection at MadCasino
Payout Methods and Limits at MadCasino
Customer Support at MadCasino
Our Verdict on MadCasino

MadCasino Brand Reputation

MadCasino has been online since 2025 and is operated by Softon Ltd. The brand is still new, but already familiar to many Canadian players. One reason for this is the wide selection. There are more than 1,500 casino games along with a dedicated section for sports betting on football, tennis or basketball. The casino works with well-known providers such as Onlyplay, Habanero and Blueprint Gaming.

Criterion	Information
Parent company name	Softon Ltd.
Website	https://madcasino62.io/
Address	Zuikertuintjeweg, Willemstad, Curaçao
Year founded	2025

So far, there have been no scandals, no legal disputes, and MadCasino does not appear on any blacklist. Although the casino has not yet received any awards, the first online feedback has been positive.

Trustworthiness of MadCasino

2.5

Ranking Criterion

Significance

Criterion Points

Licence Integrity

50%

1.0

Responsible Gaming Features

25%

4.0

Security Measures & Transparency of Display

15%

4.0

Regulatory Failures

10%

4.0

100% 90% 80% 70% 60% 50% 40% 30% 20% 10% 0%

Mad Casino scored 2.5 for its Licence & Security, placing it in the top 21.8% of similarly rated casinos. It outperforms 2.8% of the casinos analyzed.

0% 0-1.0

2.8% 1.1-2.0

21.8% 2.1-3.0

41.4% 3.1-4.0

34% 4.1-5.0

License and Security points

*The ratio of total casinos evaluated according to scores 1-5

MadCasino holds a licence from the island of Anjouan under the number ALSI-202409012-FI1. This information is not listed on the website, and we had to research it ourselves. We consider this problematic, as important legal details should be easy to find. The Anjouan licence is also not considered particularly strong, as it is noticeably weaker than a licence issued by the GGL or the Malta Gaming Authority, which enforce stricter oversight and clearer rules for player protection.

On the positive side, MadCasino provides a range of player protection tools. These include limits for deposits, losses and playing time, as well as a cooldown feature. Players can also request self-exclusion. The information on responsible gambling is well presented and easy to access. There are also links to external support organisations such as Gambling Therapy or GamCare.

Feature	Available at MadCasino
Set deposit limits	Yes
Responsible gaming seal	Yes
Cooldown periods	Yes (1–48 hours)
SSL encryption	Yes
Two-factor authentication	Not available
Self-exclusion option	Yes
Protection of minors	Yes (with age verification)

Our experience with MadCasino is mixed. The tools for safe gambling are available, allowing you to set limits, take breaks, or block yourself completely. What we view less favourably is the fact that the licence number is missing on the website. Especially for a new online casino, such information should be prominently visible.

Payments at MadCasino

4.4

Ranking Criterion

Significance

Criterion Points

Range of Methods

30%

3.0

Quantity of Methods

30%

5.0

Disclosure Transparency

20%

5.0

Processing Speed Compliance

20%

5.0

100% 90% 80% 70% 60% 50% 40% 30% 20% 10% 0%

Mad Casino scored 4.4 for its Deposit Options, placing it in the top 56.8% of similarly rated casinos. It outperforms 43.2% of the casinos analyzed.

0% 0-1.0

0.3% 1.1-2.0

5.8% 2.1-3.0

37.1% 3.1-4.0

56.8% 4.1-5.0

Casino Deposit Options points

*The ratio of total casinos evaluated according to scores 1-5

MadCasino offers a variety of well-known payment methods. These include Visa, Mastercard, American Express, giropay, SOFORT (Klarna) and cryptocurrencies (BTC, ETH, LTC, USDT). The selection is broad and covers all major options.

The first deposit can be made without MadCasino verification, which is common with many providers. However, we recommend verifying the account early on to avoid any issues during withdrawals. Most deposits start at C$20, no fees apply, and the funds are credited instantly.

To make a deposit, simply log in, go to the cashier section, choose a payment method, enter the amount and confirm. The amount will then be credited directly to your gaming account.

Payment method	Processing time	Minimum deposit	Maximum deposit	Fees
Visa/Mastercard	Instant	C$20	C$500	None
American Express	Instant	C$20	C$500	None
giropay	Instant	C$25	C$2,500	None
SOFORT (Klarna)	Instant	C$25	C$2,500	None
Cryptocurrencies (BTC/ETH/LTC/USDT)	Instant	C$25	C$50,000	None

The fastest and most secure way to deposit is via Visa or Mastercard (and American Express if available in your region). For those who prefer cryptocurrencies, Ethereum is a great option. giropay and SOFORT are also solid alternatives for bank-based deposits.

The payment options at MadCasino are decent, and the fact that you can deposit with crypto is a plus. What we find less favourable is that the minimum deposit starts at C$20. Other platforms are more flexible. A few methods with a C$10 limit would be more user-friendly.

MadCasino Bonus Offers

4.0

Ranking Criterion

Significance

Criterion Points

Generosity & Frequency

35%

4.0

Variety & Quality

25%

4.0

Recoup Chances

20%

3.0

Transparency of T&Cs

10%

5.0

Bonus Eligibility

10%

5.0

100% 90% 80% 70% 60% 50% 40% 30% 20% 10% 0%

Mad Casino scored 4.0 for its Bonuses & Special Offers, placing it in the top 68.5% of similarly rated casinos. It outperforms 14.7% of the casinos analyzed.

0% 0-1.0

0.6% 1.1-2.0

14.1% 2.1-3.0

68.5% 3.1-4.0

16.9% 4.1-5.0

Bonuses and Special Offers points

*The ratio of total casinos evaluated according to scores 1-5

The site runs a steady lineup of promos across Casino and Sports. Highlights include:

Welcome Package – Casino
Welcome Package – Sports
Weekly Reloads (mid-week & weekend)
Free Spins offers
Cashback / VIP rewards
Mystery “Open Box” perks

See all current, verified offers anytime in our Bonuses tab. If you prefer checking promotions that require no payment at all, our no deposit bonus list is always updated with the latest options.

Game Selection at MadCasino

4.7

Ranking Criterion

Significance

Criterion Points

Range & Quantity of Casino Games

30%

5.0

Reputation of Game Providers

20%

5.0

Game Performance & Mobile Compatibility

20%

5.0

Game Discoverability & User Interface

15%

4.0

Game Description & Features

15%

4.0

100% 90% 80% 70% 60% 50% 40% 30% 20% 10% 0%

Mad Casino scored 4.7 for its Gaming Experience, placing it in the top 51.9% of similarly rated casinos. It outperforms 48.1% of the casinos analyzed.

0% 0-1.0

0% 1.1-2.0

1.4% 2.1-3.0

46.7% 3.1-4.0

51.9% 4.1-5.0

Gaming Experience points

*The ratio of total casinos evaluated according to scores 1-5

MadCasino offers more than 1,500 games across various categories, including slot machines, crash games, table games, and live casino. New titles are added regularly. The games are sorted by theme, and there is also a practical provider filter. However, the general game search is somewhat limited, as there are no detailed filters available. We also find the thematic sorting not particularly useful. More classic categories would be better, such as filtering by game features, functions or slot types like jackpots or bonus buy.

The games come from well-known providers such as Pragmatic Play, Spribe, Wazdan and Evolution. They all run with certified random number generators. However, there is no demo mode, either with or without registration. This is a disadvantage from our perspective, as it prevents players from testing games safely in advance. The payout rate (RTP) is displayed only within each game, and there is no central overview available.

Game type	RTP at the casino	Industry standard
Slot machines	96%	95–96%
Crash games	95%	94–96%
Table games	97–98%	97–99%
Live casino	96–97%	96–98%

Slot Machines

MadCasino offers more than 1,300 slot machines. The selection ranges from classic fruit slots to modern variants with Megaways or jackpot features. There is also a category for popular games, which is useful when you want to find something quickly.

Game title	Provider	RTP	Year
Wanted Dead or a Wild	Hacksaw	96.38%	2021
Hot 777 Deluxe	Wazdan	96.42%	2017
Burning Desire	Microgaming	96.19%	2009

Crash Games

Currently, there are fewer than ten crash games available. For players who enjoy fast-paced betting and simple mechanics, there are some well-known titles, although more variety would definitely be welcome.

Game title	Provider	RTP	Year
Plinko	Spribe	97.00%	2021
Aviator	Spribe	97.00%	2019
Keno	Spribe	97.30%	2020

Table Games

There are more than 20 table games, but unfortunately no dedicated section for them. If you want to play roulette or dice games, you have to search for the titles manually using the search bar.

Game title	Provider	RTP	Year
Gold Roulette	Wazdan	96.50%	2018
Mini Roulette	Spribe	97.30%	2020
Wild Cash Dice	Bgaming	96.94%	2022

Live Casino

The live casino features more than 25 games. The selection covers all key classics such as different versions of roulette, blackjack and poker. The tables are well structured and easy to navigate. The dealers appear professional and the game rounds run smoothly without significant pauses.

Game title	Provider	RTP	Year
Dragon Tiger	7Mojos	96.00%	2021
Poker	TVBet	97.00%	2020
Roulette X500	TVBet	97.20%	2022

Our experience with the MadCasino game offering is acceptable, but the structure is lacking. Some types of games are missing dedicated categories and the search function is sometimes confusing. The lack of a demo mode is also a drawback. Players who want to test a game first often have to use real money right away.

Payout Methods and Limits at MadCasino

4.0

Ranking Criterion

Significance

Criterion Points

Range of Methods

25%

4.0

Quantity of Methods

25%

5.0

Identity Verification Flow

20%

3.0

Processing Speed Compliance

20%

3.0

Disclosure Transparency

10%

5.0

100% 90% 80% 70% 60% 50% 40% 30% 20% 10% 0%

Mad Casino scored 4.0 for its Casino Withdrawal Options, placing it in the top 59.7% of similarly rated casinos. It outperforms 18.6% of the casinos analyzed.

0.3% 0-1.0

2.8% 1.1-2.0

15.5% 2.1-3.0

59.7% 3.1-4.0

21.8% 4.1-5.0

Casino Withdrawal Options points

*The ratio of total casinos evaluated according to scores 1-5

MadCasino offers all major payout methods. You can withdraw via classic bank transfer, popular e-wallets (Skrill/Neteller) or cryptocurrencies such as Bitcoin, Ethereum, Litecoin and Tether. The selection is not huge, but sufficient for most players. The minimum withdrawal amount is C$50. According to the casino’s rules, requests are typically processed within up to three (3) business days, depending on the method.

Before you can make your first withdrawal at MadCasino, you must verify your account. This includes providing ID and often proof of address as well. In some cases, the support team may request additional documents, for example regarding the source of deposited funds.

Payment method	Processing time	Minimum withdrawal	Maximum withdrawal	Fees
Bank Transfer	1–3 business days	C$50	C$1,000/day and C$2,000/week	None
E-wallets (Skrill/Neteller)	1–2 business days	C$50	C$1,000/day and C$2,000/week	None
Cryptocurrencies (BTC/ETH/LTC/USDT)	Up to 24 hours	C$50	C$1,000/day and C$2,000/week	None

We recommend using crypto for faster withdrawals, as this was the quickest option in our testing. Those who prefer using e-wallets are well served with Skrill or Neteller. Bank transfer is a good choice for players who prefer classic payouts, although the waiting time is longer.

Additional notes from the policy indicate that only one pending withdrawal per payment method is allowed, and you may submit only one withdrawal request within a 24-hour period. Canceled withdrawal requests return funds to your account balance. Bonus funds or funds from aborted games cannot be withdrawn, and your initial deposit must be wagered at least once before a withdrawal. Processing times may extend due to payment channels, extra verification or public holidays.

Customer Support at MadCasino

3.5

Ranking Criterion

Significance

Criterion Points

Contact Methods Variety

30%

3.0

Quality of Responses and Support Interaction

25%

3.0

Response Time Across Contact Methods

20%

4.0

Ease of Access to Contact Methods

20%

4.0

Availability Across Devices and Browsers

5.0

100% 90% 80% 70% 60% 50% 40% 30% 20% 10% 0%

Mad Casino scored 3.5 for its Customer Care, placing it in the top 65.5% of similarly rated casinos. It outperforms 13.9% of the casinos analyzed.

0% 0-1.0

0.6% 1.1-2.0

13.3% 2.1-3.0

65.5% 3.1-4.0

20.7% 4.1-5.0

Customer Care points

*The ratio of total casinos evaluated according to scores 1-5

The support team at MadCasino is available around the clock via live chat or email. There is also an extensive FAQ section that covers many topics related to deposits, bonuses, and accounts. In our test, we tried the live chat and were connected with an agent after about two minutes. The response was quick but somewhat general, and we had to follow up twice to receive a clear answer. For simple questions, it works well, but for more complex topics, you need some patience. We also contacted support via email. The reply took around 7 hours. For urgent matters, this is too long, but for basic questions it is acceptable.

Contact method	Available	Response time
Live chat	24/7	approx. 1–3 minutes
Email ([email protected])	24/7	5–8 hours
FAQ section	Yes	Instant

The live chat is the fastest option, especially for simple questions. It can also help with more complex issues, but sometimes you need to ask more than once. Email is fine if the matter is not urgent, but you should allow some time for the response. To get a clear answer more quickly, it’s best to write directly and precisely, as that helps save time.

The support at MadCasino is average. The live chat is available 24/7 and can be used even without an account, which is a definite plus. The replies usually arrived quickly, but sometimes they were delayed or a bit vague. What is missing are additional contact channels such as phone or messenger.

Our Verdict on MadCasino

Our MadCasino experience shows that this casino is well positioned in many areas. It offers more than 1,500 games, including slots, live casino, and crash games. The bonus programme is clearly structured, with regular promotions such as weekly reloads and cashback on crypto losses. We also liked the fast crypto payouts and the ease of using the platform.

However, the filtering options in the game section could be improved, and there is no demo mode for games. The selection of withdrawal methods could also be broader, as classic options such as credit cards or Trustly are not available. What is currently missing altogether is a no-deposit bonus and a free bet for the sports section. Despite these points, MadCasino delivers a solid overall package for players who appreciate slots and a straightforward structure.

Pros
Weekly bonuses available on fixed days
Crypto payments supported, including Bitcoin, Ethereum, Tether and Litecoin
Game filtering by provider available
Registration possible without lengthy verification
Slots with Bonus Buy and Megaways available

Cons
No no-deposit bonus
Poorly structured game selection, e.g. no dedicated table games section
Withdrawals only available from C$150

3.9

Ranking Criterion

Criterion Points

Mad Casino

3.9

Welcome bonus 777% up to $11,250

Min. deposit 30 CAD

19+ | Welcome package in 5 bonuses. Wagering: 30x. Min dep 30 CAD

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WildRobin

4.1

Welcome bonus 100% up to C$750 + 200 FS + 1 Bonus Crab

Min. deposit 30 CAD

19+ | 18+. Min dep 30 CAD. Wagering 30x

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Roman Casino

3.9

Welcome bonus CA$5,000 + 150 Spins + 3 Bonus Rounds

Min. deposit 22.5 CAD

19+ | 18+. Welcome package in 3 bonuses. Min dep 22.5 CAD. Wagering 35x

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Playzilla Casino

3.7

Welcome bonus 100% Match Up to С$1500 + 500 Free Spins

Min. deposit C$20

19+ | Welcome Bonus at PlayZilla Casino is subject to a 35x wagering requirement on th...e bonus amount and initial deposit, with any winnings from free spins needing to be wagered at least 40x, and is valid for select slots and casino games.