With more than 1,000 reviews on Trustpilot and a solid average of 4.1 stars, 20Bet initially appears to be a good choice for gaming. But when looking more closely, a contradictory picture emerges: 50% of users gave the highest rating, while 41% left just one star. A casino that polarizes - torn between positive experiences and complete disappointment. So where does the truth lie?
So far, we are not aware of any official awards or industry seals that 20Bet could boast about. Still, the brand is widely known, as it has been active since 2020. 20Bet originally made a name for itself as a sportsbook, but its casino section can easily keep up with dedicated gambling platforms.
The operator behind the site is TechSolutions Group N.V., which is also responsible for well-known platforms such as 22Bet, Bizzo Casino, and National Casino. Neither 20Bet nor the company behind it appear on the usual blacklists. We also found no substantial allegations of fraud.
Like with many online casinos, there are recurring complaints in various forums about payout delays or difficulties during verification.
Our tip: Carefully read the terms and conditions and the bonus requirements before registering, so you won’t experience any unpleasant surprises later on.
| Operator | TechSolutions Group N.V. |
|---|---|
| Website | https://bet20play.com/ca |
| Headquarters | Willemstad |
| CEO | Unknown |
| Number of employees | 201-500 (according to LinkedIn) |
Table containing company data for 20Bet
The question of 20Bet’s current licence unfortunately remains unanswered. Although the website contains reassuring statements such as “Sleep soundly at night knowing you are playing in a fully licensed and regulated casino” or “We hold a licence issued by the Government of Curaçao,” there are no precise details.
Neither the footer of the site nor the general terms and conditions name an official licensing authority, and we were also unable to find a valid licence number. To get clarity, we contacted the live chat. They only referred us to the email support team. The answer arrived a few hours later but still did not provide any specific information.
Since we knew that 20Bet previously operated under Curaçao licence 8048/JAZ, we attempted to verify the corresponding URL on the official website of Antillephone N.V. The result was disappointing, as no valid licence was found anymore. This is not surprising, as of November 2024 many Curaçao licences, particularly those issued via Antillephone N.V., are no longer considered valid.
Whether this uncertainty is due to the ongoing restructuring of the licensing system or whether 20Bet has simply not applied for a new licence remains unclear. In any case, this is a clear minus in our 20Bet Casino rating.
Nevertheless, 20Bet meets other important security standards. The website is encrypted via HTTPS and uses a current SSL certificate, meaning user data is protected. Customer support is available around the clock in Canada. 20Bet also works with reputable software providers such as NetEnt, Evolution Gaming, and Pragmatic Play. These companies hold strict licences of their own and do not typically associate with questionable platforms, which is a positive sign.
Compared to casinos with a Canadian or MGA licence, 20Bet is noticeably less restrictive when it comes to monitoring gambling behaviour. However, basic tools such as deposit limits are available. These must be requested manually via customer support. Having direct control via the personal account would be considerably more convenient.
The information about responsible gambling is easy to find on a dedicated subpage. For players who need help or support in managing their gambling behaviour, the casino recommends contacting one of the following organisations: Gamblers Anonymous, GamCare, Gambling Therapy.
| Voluntary deposit limits | Yes |
|---|---|
| Responsible gambling support | Yes |
| Loss limits | Yes |
| Bet limit | Yes |
| Self-exclusion | Yes |
| SSL encryption | Yes |
| Two-factor authentication | No |
| Protection of minors | Yes |
Table of security measures at 20Bet Casino
Due to the structure of certain payment methods, limits cannot be applied to deposits made via Flexepin, Kinguin, or cryptocurrencies. So if you wish to limit your deposits, you should choose an alternative payment option.
Which payment methods are available can only be viewed after signing up at the casino. This is not a major disadvantage, but it would be more transparent for potential casino customers if this information were accessible even before logging into the account.
For players from Canada, credit cards and vouchers are generally available, although the clear focus is on cryptocurrencies. The minimum deposit amount varies depending on the chosen method but cannot be less than €5 (C$8). The casino itself does not charge any deposit fees, although third-party costs (especially with crypto) may apply depending on the method used.
Important: A minimum deposit of €20 (C$30) is required to qualify for the welcome bonus.
| Deposit option | Payment type | Fees | Min. deposit | Max. deposit |
|---|---|---|---|---|
| Visa | Credit card | None | €10 (C$30) | €2,000 (C$3,230) |
| Mastercard | Credit card | None | €10 (C$30) | €2,000 (C$3,230) |
| Flexepin | Voucher | None | €10 (C$30) | €500 (C$800) |
| Neosurf | Voucher | None | €10 (C$30) | €250 (C$400) |
| USDT (TRC20) | Cryptocurrency | None | €5 (C$8) | €50,000 (C$80,750) |
| USDT (ERC20) | Cryptocurrency | Network fee | €30 (C$25) | €50,000 (C$80,750) |
| Bitcoin | Cryptocurrency | Network fee | €15 (C$25) | €50,000 (C$80,750) |
| Ethereum | Cryptocurrency | Network fee | €20 (C$30) | €50,000 (C$80,750) |
| Litecoin | Cryptocurrency | None | €5 (C$8) | €50,000 (C$80,750) |
| Ripple (XRP) | Cryptocurrency | None | €10 (C$30) | €50,000 (C$80,750) |
| Dogecoin | Cryptocurrency | None | €5 (C$8) | €50,000 (C$80,750) |
| Binance Coin (BNB) | Cryptocurrency | None | €5 (C$8) | €50,000 (C$80,750) |
| Cardano (ADA) | Cryptocurrency | None | €5 (C$8) | €50,000 (C$80,750) |
Deposit methods for players from Canada
The number of available payment options is wide, but cryptocurrencies clearly dominate, which may not appeal to everyone. E-wallets such as Skrill or Neteller are currently not available for Canada players when making deposits.
On the plus side, crypto payments do not exclude you from the welcome bonus, which is often the case at many other casinos.
For my test, I chose to deposit using USDT (TRC20), which incurred a very small network fee, and the funds appeared in my casino account within two minutes. If you prefer to play with fiat currency, Visa or Mastercard are the best choices, as these methods are reliable and fast.
An interesting detail is that after my first deposit, the list of available payment methods expanded, and bank transfer, Apple Pay, Google Pay, and Jeton suddenly became available.
Mila RoyContent Strategist
At this casino, players can take advantage of a wide range of deposit promotions. From a welcome package and free spins to cashback offers and daily or weekly tournaments, there’s always something on the table.
20Bet also has a separate $1 deposit bonus for new players. After registration, a C$1 deposit unlocks 170 free spins plus access to a welcome package worth up to C$330, with a 40x wagering requirement and a C$8 maximum bet during bonus play.
We tested the 50 free spins on Book of Nile: Revenge at 20Bet and it deserves a place on our free spins no deposit page. Spins credit on registration with the GAMBLIZARD50CA code, wagering is 40x, you have 3 days to activate and 7 days to finish playthrough, and the $50 max cashout is clearly stated. The instant credit and transparent terms make it a solid trial pick.
Mila RoyContent Strategist
All current offers with full details can always be found in our Bonuses Tab.
As with most online casinos, the 20Bet loyalty programme is based on a point system. Participation is automatic with your first deposit. For every C$30 wagered, you receive one point. The participation rules, the rewards that can be unlocked, and the conversion rate are clearly and transparently communicated.
| VIP level | Required points | Bonus |
|---|---|---|
| 1 | 10 | 10 FS |
| 2 | 25 | 10 FS |
| 3 | 60 | 25 FS |
| 4 | 100 | 50 FS |
| 5 | 200 | 75 FS |
| 6 | 350 | 100 FS |
| 7 | 600 | 8 C$ |
| 8 | 1,000 | 15 C$ |
| 9 | 1,500 | 23 C$ |
| 10 | 2,250 | 30 C$ |
| 11 | 3,500 | 45 C$ |
| 12 | 5,000 | 80 C$ |
| 13 | 7,500 | 120 C$ |
| 14 | 10,000 | 150 C$ |
| 15 | 13,000 | 200 C$ |
| 16 | 15,000 | 230 C$ |
| 17 | 20,000 | 300 C$ |
| 18 | 30,000 | 380 C$ |
| 19 | 50,000 | 800 C$ |
| 20 | 80,000 | 1,200 C$ |
| 21 | 125,000 | 1,500 C$ |
| 22 | 175,000 | 2,300 C$ |
| 23 | 250,000 | 3,000 C$ |
| 24 | 350,000 | 4,500 C$ |
| 25 | 500,000 | 8,000 C$ |
| 26 | 700,000 | 12,000 C$ |
| 27 | 1,000,000 | 15,000 C$ |
| 28 | 2,500,000 | 38,000 C$ |
| 29 | 5,000,000 | 80,000 C$ |
| 30 | 10,000,000 | 150,000 C$ |
VIP levels and associated rewards
All bonuses and free spins awarded through the VIP programme are subject to a fair 10x wagering requirement – a very favourable rate compared to typical industry standards.
For many sports betting platforms, the casino section is more of an add-on than a core feature, but this is not the case with 20Bet. Our 20Bet casino test showed that the casino offering here is well above the industry average.
With over 10,000 titles and partnerships with 92 software providers, 20Bet offers a highly competitive variety of games. Among the most well-known studios are NetEnt, BGaming, Pragmatic Play, Play’n GO, Betsoft, Novomatic, Yggdrasil, Red Tiger Gaming, and Games Global.
The focus is clearly on slot machines (9,312 titles) and the live casino (1,000+ titles). In addition to these, fast games, virtual sports, and classic table games are also well represented.
Given the large selection, a more detailed categorisation system would have been helpful. For instance, there are no separate filters for video poker or table games without live dealers, which can make targeted searches more difficult.
An interesting feature: Some popular slots display how many users are currently playing. Additionally, a dynamic RTP seal appears on many games, showing how generous a title is at the moment. However, this value does not replace the classic theoretical RTP, which is calculated based on millions of game rounds. Unfortunately, despite asking customer support, we were unable to find out over what period this dynamic value is measured.
20Bet offers several subcategories of slot machines:
In addition, video slots can be found under the general categories Popular, Hot, and New Games, which consist almost exclusively of slot titles.
| Game | Developer | RTP | Release date |
|---|---|---|---|
| Sweet Bonanza 1000 | Pragmatic Play | 96.53% | 23.05.2024 |
| Wild West Trueways | BGaming | 96.84% | 30.07.2024 |
| 20 Boost Hot | Felix Gaming | 96.33% | 24.06.2022 |
The top 3 slot games at 20Bet Casino
The 20Bet live casino impresses with an exceptionally high number of providers, with 14 renowned studios represented. Among them are leading brands such as Evolution, Pragmatic Play Live, Ezugi and BetGames, as well as smaller providers like Winfinity, TVBet, ICONIC21, and Winspinity.
A positive aspect worth highlighting is the clear structure of the live section. The games are divided into the following categories:
This sorting makes navigation significantly easier, which is a clear advantage compared to many competitors.
| Game | Developer | RTP | Release date |
|---|---|---|---|
| Auto Roulette | Evolution | 97.3% | 07.09.2018 |
| ONE Blackjack | Pragmatic Play Live | 99.28% | 03.03.2021 |
| Dream Catcher | Evolution | 95.65% | 03.12.2018 |
The top 3 live casino games at 20Bet
In the “Other Games” section, you will find classic casino titles such as baccarat, blackjack, roulette, poker, and dice games, which are not streamed via live dealer but are offered as software-based versions. The selection is complemented by several Plinko variants and a wide range of scratch cards.
Unlike live dealer tables, these games can be tested in demo mode, which is a clear advantage for beginners who want to gain experience without risk at first.
| Game | Developer | RTP | Release date |
|---|---|---|---|
| Mini Roulette | Platipus | 96.15% | 28.08.2024 |
| Oasis Poker Classic | Evoplay | 99.67% | 15.03.2018 |
| Multihand Blackjack | Pragmatic Play | 99.51% | 20.06.2014 |
The top 3 table games at 20Bet Casino
Although many providers today no longer offer native apps and instead rely on mobile-optimised websites, 20Bet makes both options available to its users. The mobile version can be accessed through any standard browser, or alternatively, a native app can be downloaded for both iOS and Android devices.
If you access 20Bet from your computer or laptop, you can simply scan the QR code displayed on the screen using your mobile device. If you access the site from a smartphone or tablet, detailed installation instructions will appear directly on the website. The download and installation process usually takes less than one minute.
The user interface of the app is almost identical to the mobile web version. From the home screen, you can intuitively navigate to the casino, live casino, or sports betting sections. During our test, the mobile platform showed short loading times, clearly structured navigation, and consistently smooth performance. No technical issues or delays occurred.
The minimum withdrawal amount depends on the chosen method, as for cards and e-wallets it is €10 (C$15), while for cryptocurrencies the minimum is €45. The maximum 20Bet casino withdrawal is also subject to the following limits:
Players with VIP status may receive higher limits individually upon request.
| Withdrawal option | Type of payment | Fees | Min. withdrawal | Max. withdrawal |
|---|---|---|---|---|
| Visa | Credit card | None | €10 (C$15) | €450 (C$720) |
| Mastercard | Credit card | None | €10 (C$15) | €450 (C$720) |
| Payout via Bank | Bank transfer | None | €35 (C$55) | €2,000 (C$3,230) |
| Jeton | E-wallet | None | €10 (C$15) | €4,000 (C$6,460) |
| Sticpay | E-wallet | None | €10 (C$15) | €4,000 (C$6,460) |
| USDT (TRC20) | Cryptocurrency | None | €45 (C$70) | €10,000 (C$16,150) |
| USDT (ERC20) | Cryptocurrency | None | €45 (C$70) | €10,000 (C$16,150) |
| USDT (SOLANA) | Cryptocurrency | None | €45 (C$70) | €10,000 (C$16,150) |
| Bitcoin | Cryptocurrency | None | €45 (C$70) | €10,000 (C$16,150) |
| Ethereum | Cryptocurrency | None | €45 (C$70) | €10,000 (C$16,150) |
| Binance Coin | Cryptocurrency | None | €45 (C$70) | €10,000 (C$16,150) |
| Dogecoin | Cryptocurrency | None | €45 (C$70) | €10,000 (C$16,150) |
| Polkadot | Cryptocurrency | None | €45 (C$70) | €10,000 (C$16,150) |
| XRP | Cryptocurrency | None | €45 (C$70) | €10,000 (C$16,150) |
| Litecoin | Cryptocurrency | None | €45 (C$70) | €10,000 (C$16,150) |
| Cardano | Cryptocurrency | None | €45 (C$70) | €10,000 (C$16,150) |
| SOL | Cryptocurrency | None | €45 (C$70) | €10,000 (C$16,150) |
| Chainlink | Cryptocurrency | None | €45 (C$70) | €10,000 (C$16,150) |
| Decentraland | Cryptocurrency | None | €45 (C$70) | €10,000 (C$16,150) |
Note: Before requesting a withdrawal, the deposited amount must be wagered at least three times in casino games or once in sports bets.
According to the general terms, withdrawals are processed within three business days. This is in line with the standard across the industry and applies to both fiat and crypto requests.
Verification before the first payout is not always mandatory but may be requested. Once total transactions exceed €2,000 (C$3,230), account verification becomes obligatory. Documents for identity, address, and payment method can be securely uploaded in the account dashboard.
The 20Bet customer service showed both strengths and weaknesses during our test. A clear advantage is the response speed, as in live chat we typically received a reply within just a few seconds. According to the website, email replies are provided within 24 hours – in our experience, they arrived considerably faster. Communication was always friendly and courteous.
However, not all responses were as detailed or informative as expected, and for specific questions such as those about the valid licence or the variable RTP values of certain games, we did not receive clear answers. In some cases, we were merely referred to the general terms and conditions instead of being given concrete information.
| Contact option | Available | Response time |
|---|---|---|
| Live chat | Yes | Seconds to 2 minutes |
| Contact form | Yes | 4-5 hours |
| Yes ([email protected]) | 3-4 hours | |
| Phone number | No | – |
Contact options with 20Bet
With more than 90 software developers, the game portfolio leaves little room for improvement. Both the slot selection and the live casino catalogue are extensive and cover a wide range of player preferences. While most bonus promotions primarily target slot players, there are also recurring tournaments specifically for live casino enthusiasts.
In terms of payments, a wider selection of traditional methods would be desirable. However, the available payment options are practical for both casual players and high rollers. The absence of transaction fees is another clear advantage.
The main weaknesses observed in our test concern customer support, which, although fast, did not always provide sufficiently in-depth information. The unclear licensing situation remains a point of uncertainty, despite 20Bet’s good reputation and the fact that it does not appear on any blacklist.
Overall, our team’s experience during testing was predominantly positive. Despite the regulatory concerns, 20Bet can be an attractive option for players who value variety and prefer not to be restricted by the limitations of Canada-licensed casinos.
20Bet Casino
19+ | New Players Only. Min. deposit: C$30. 40x wagering on spins and bonus applies. T...he bonus is valid for 5 days from the date you receive it. Maximum bet: C$8. Free spins available on the selected games only.
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19+ | New Players Only. First 3 deposits only. Min. deposit: C$25. 40x wagering on spi...ns and bonus applies. The bonus is valid for 5 days from the date you receive it. Maximum bet: C$6.5. Free spins available on the selected games only.
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19+ | New players only. First four deposits only. Min. deposit: C$20. 40x wager on bon...us. Max. bet: C$5.
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19+ | New players only. Min. deposit: C$5. 35x wagering on bonus.
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RicoBlake
Was expecting at least some hiccups, but NOPE. Funds went in instantly and cashout landed after a couple days without any weird checks or delays. kinda rare these days tbh Not the most exciting site, but it just WORKS, and that’s enough for me.
Helpful (0)
Unhelpful (0)
Support is kinda slow tbh. You get answers, but they don’t really explain much, just basic replies. Not terrible, just wish they were more helpful when something actually matters.
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jake_h
won some money and then suddenly account blocked. after some time it got sorted, but yeah… didn’t feel great at all. idk
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Gianna Lee
Casino Deposit Options
4
Bonuses & Special Offers
4
Loyalty Programme
4
20bet was easy to register and get playing, the promos are solid and gave me extra play value early on, and the VIP perks kick in quickly with regular play — not the most crazy rewards but definitely worth it if you stick with it :)
Helpful (5)
Unhelpful (0)
Mark_Dalton
Withdrawal took several days and they kept asking for extra verification, which slowed things down. Still, the money did arrive in the end, so I can’t say it’s bad… just a bit too much hassle for a simple payout.
Helpful (0)
Unhelpful (0)
Olivia Jones
I found the deposit process at 20Bet to be straightforward and reliable, with funds appearing in my account almost instantly, and the welcome bonus is generous in value, though the wagering requirements are somewhat steep compared to other casinos I’ve used, making it less rewarding overall.
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Submit your review of 20Bet Casino
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New users can receive 50 no deposit free spins on the slot Book of Nile: Revenge at 20Bet Casino. This offer is activated with the promocode GAMBLIZARD50CA. Free spins are credited immediately after registration and no deposit is required to receive them.
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To get the welcome bonuses, you must activate them from “Home” or the deposit page. Maximum single stake with any bonus funds is $5.
Bonus type: Free Spins, Reload Bonus, Daily Bonus
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20Bet Casino offers a fantastic midweek reward with its Wednesday Reload Bonus. Deposit at least 25C$ and claim up to 100 Free Spins, based on the deposit size. Use these spins on selected slots from the monthly updated list of games.
To qualify for the bonus, return to 20Bet on Wednesday and make a deposit of at least 25C$ to receive 20 FS, 75C$ for 50 FS, or 125C$ for 100 Free Spins.
The offer is available only for deposits made on Wednesdays and can be claimed once per week. A 40x wagering requirement applies to winnings from the Free Spins. Max Bet is 8C$.
Bonus type: Free Spins, Reload Bonus
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20Bet Casino rewards its players with an Unlimited Reload Bonus for every deposit. Depending on your deposit amount, you can receive 15 Free Spins with varying spin values, ranging from 0.40C$ to 2C$. Deposit 50-99 C$ to get 15 FS with a minimum bet level.100-249 C$ = 15 FS with spin value 0.40-0.50C$. Dep. 250-499 C$ = 15 FS with spin value 1C$. Deposit at least 500+ C$ and get 15 FS with spin value 2C$.
To claim the bonus, simply select the Bonus Card when making your deposit. The qualifying deposit must be a single transaction of at least 50C$. After the deposit, Free Spins are credited automatically.
Wagering requirements: 40x. Max Bet: 8C$. 20Bet Casino reserves the right to modify or cancel the promotion at any time.
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20Bet Casino introduces the Secret Bonus, a promotion to claim a random reward every Thursday. Uncover a surprise bonus ranging from Free Spins to cash prizes or deposit boosts.
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