Diamond 7 Casino

First Impression and Ease of Use

Diamond7 Casino gives a simple and slightly old-fashioned first impression. The site’s colours are dark, with blue buttons and white text. The design is very basic – there are not many graphics, and the layout is reminiscent of older online platforms. We like that everything is organized and easy to find, but there is nothing here that makes the site stand out very much. The main menu has few options – casino, live, promotions, slots, and contact. This makes navigation quick, but a little limited. The search function works well, and you can sort the games by provider or popularity. The website works on both PC and mobile. There is no app, but the mobile version of the site is easy to use and provides access to the same content.

Our Rating: 3.8 out of 5

Diamond7 has used the same website for almost 10 years, and you can see it right away. Everything works well, and it is easy to find your way around, but the site feels outdated. Many new casinos have a more modern layout and better visuals. We do not think it is a major problem, but refreshing the design a little would make a big difference.

Jordan Conroy Editor

Player Protection

Diamond7 is licensed by the Malta Gaming Authority (MGA), under number MGA/B2C/370/2017. In our opinion, this is a good licence. The MGA has clear rules for security, fair play, and the treatment of users. We have not found anything to suggest that Diamond7 has been blacklisted or had any serious problems. When it comes to responsible gambling, Diamond7 Casino offers several tools to help players stay in control: deposit limits, loss limits, time alerts, session limits, and the option to take a temporary break or fully self-exclude. These features are available in the account settings and can be adjusted at any time. The casino also provides access to account history and clearly shows how much you have spent.

Our Rating: 4.8 out of 5

Diamond7 has approval from the Malta Gaming Authority, and that provides a solid foundation. You can set limits, take breaks, and close your account yourself without contacting customer service. What is missing is two-factor authentication – it should be in place. Everything else works as it should.

Jordan Conroy Editor

Overview of Bonuses

We took a closer look at the bonuses at Diamond7 and think they are simple, but fewer than what many other casinos offer. The welcome package gives you up to C$500 in bonus funds and 50 free spins spread across three deposits. There is no no-deposit bonus, and there are few regular promotions for active users. The first deposit gives you a 100% bonus + <25 free spins on Immortal Romance. The second deposit gives you a 50% bonus. The third deposit gives you a 50% bonus and 25 free spins on Fortunium. There is also a weekly promotion called the Sunday Bonus, but otherwise the selection is limited. In our opinion, Diamond7 should add more offers for loyal players, as other casinos do.

Our Rating: 3.7 out of 5

Diamond7 has few bonuses compared with many other casinos. The welcome package is decent, but after that there is little on offer. We miss reload bonuses and some regular offers during the week. That would make the site more appealing to those who play often.

Jordan Conroy Editor

VIP and Loyalty Program

Diamond7 provides rewards through a loyalty program and a separate VIP club. You get 5,000 points when you make your first deposit, and after that you collect points every time you play. Slots and scratch cards give you the most. Once you have 10,000 points, you can exchange them for C$7 in bonus funds. The bonus must be wagered 35 times and used within three days. If you want to become a VIP player, it happens automatically if you play a lot and follow the rules. You will then receive a personal invitation from a VIP contact. As a VIP, you get exclusive offers, cashback of up to 20%, and access to promotions and events that are not open to everyone.

Our Rating: 4 out of 5

It is good that Diamond7 gives extra benefits to those who play a lot. We like that you can earn points and get cashback as a VIP. But it is difficult to know what is required to join the VIP program, and there is no clear overview in the account. Everything happens automatically, and you only find out about it if you are invited.

Jordan Conroy Editor

Game Selection at Diamond7

Diamond7 Casino has over 1,500 games in its lobby, provided by more than 20 game studios. You will find titles from NetEnt, Pragmatic Play, Quickspin, and Evolution, among others. The games are divided into categories such as slots, live casino, table games, scratch cards, and Slingo. It is not the largest selection we have seen – several other casinos offer both more games and more providers. What we like is that the lobby is easy to use. You can filter by game type and provider, and the search function works well. This makes it easy to find games you already know or try something new.

RTP and Free Play

At Diamond7, you can try many of the games for free without logging in. We really like this – it makes it easy to try them before you decide to spend money. The demo button is displayed directly in the lobby, and the games start quickly. When it comes to RTP (return to player), you have to open each game to find the information. There is no information about RTP in the overview or in the game lobby.

Slots

At Diamond7, slots are by far the largest part of the game selection, with over 1,000 titles available. You will find everything from simple classic slots to modern games with bonus features, Megaways, and Drops & Wins. Something we particularly like is that Diamond7 has a dedicated section for jackpot games.

Live Casino

Diamond7 has over 200 live games with real dealers. You will find classic table games such as roulette, blackjack, and baccarat, as well as game show games with greater variety. The selection covers most options, and there are several versions of the same game with different limits and rules.

Table Games

Diamond7 has over 100 table games where you play against the computer. Here you will find classic games such as blackjack and roulette, as well as some simple variants with low stakes. The games are fast, and you do not have to wait for other players or dealers.

Scratch Cards

Diamond7 Casino has over 150 scratch cards, and this is a section we particularly like. Not all casinos have dedicated scratch card games, so it is a clear plus that there is a separate section here. The games are simple – you click to reveal symbols and immediately see whether you have won.

Slingo

At Diamond7, you will find over 50 Slingo games. This is a combination of slots and bingo, and the games have become more popular in recent years. You spin the reels and get numbers that are filled in on a bingo card. It is easy to understand, and the rounds go quickly.

Our Rating: 4.6 out of 5

We like the game selection at Diamond7. Everything is divided into separate sections, and it is easy to find what you are looking for. Slots, live casino, table games, scratch cards, and Slingo – everything works as it should. The only thing we miss is a few more games overall. A slightly larger selection would make it even better.

Jordan Conroy Editor

How Deposits Work

Diamond7 offers a broad selection of deposit methods for Canadian players, covering cards, e-wallets, bank transfers, and prepaid options. Available methods include Visa, Mastercard, Trustly, Sofort, PayPal, Paysafecard, Neteller, Bank Wire, Interac Online, and MuchBetter. Deposits are made directly through the Deposit section after logging into your account.

The casino states that players may only use payment methods registered in their own name. Available methods can change over time and may also depend on certain conditions. Diamond7 does not accept cash deposits, and currency conversion or other charges may be applied by your card issuer, bank, or financial institution.

Deposit methods at Diamond7

Our Rating: 4.2 out of 5

We like the variety of payment methods at Diamond7, especially the availability of Interac Online alongside cards and popular e-wallets. The selection gives Canadian players several practical ways to fund their accounts. What we miss is the option to deposit with crypto, which would make the payment selection more complete.

Jordan Conroy Editor

What You Should Know Before Withdrawing Your Winnings

At Diamond7 Casino, players can withdraw using several payment methods, including Visa, Mastercard, Trustly, Sofort, PayPal, Neteller, bank transfer, Interac Online, and MuchBetter. Withdrawals are normally returned to the same payment method used for the deposit. If that method is no longer available, the casino may request details for an alternative option.

Withdrawal methods at Diamond7 Casino

Our Rating: 4 out of 5

Diamond7 offers a much better withdrawal selection than just bank transfer, with cards, e-wallets, Interac Online, and banking methods available. The C$10 minimum is also reasonable. However, withdrawals require verification and can take up to three working days to reach the account after processing.

Jordan Conroy Editor

Mobile Access at Diamond7

Diamond7 works directly in the browser on both mobile phones and tablets. You do not need to download an app – the website is built with HTML5 and automatically adapts to the screen. We tested the site on an iPhone 11 and Samsung Galaxy S21, and everything was easy to find. The games open directly in the browser, and you can play slots, live casino, and table games on mobile. We tried Crazy Time over 4G, and it worked well for the most part. However, we noticed that some pages took a little while to load, especially when we switched between games and the lobby.

Our Rating: 4.1 out of 5

Diamond7 works well on mobile, and you do not need to download anything. But we noticed that it sometimes took a little while to load new pages. Overall, it is user-friendly, but there is room for slightly better speed.

Jordan Conroy Editor

How to Contact Customer Service

At Diamond7, you can get help via live chat and email. The chat is available around the clock, and you do not need to be logged in to use it. There is also a simple FAQ with short answers to common questions. We tested the live chat ourselves and received a response in under one minute. The response came quickly, but it was quite short and not particularly helpful. For simple questions, it works well enough, but if you need more specific help, we recommend using email instead.

Our Rating: 3.9 out of 5

We like that the chat is open around the clock and that you get a quick response. It is also good that you can use it without being logged in. What is missing is a better FAQ with more useful information. It would also be good to have the option to call, especially if something is urgent.

Jordan Conroy Editor