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CasiGo Casino stands out with a dynamic system of daily promotions that includes free spins, deposit bonuses, and cashback, offering a variety of opportunities throughout the week. Our team at Gamblizard explores the platform’s main features, licences, payment methods, game selection, and responsible gaming tools, providing clear and factual information to help you form your own opinion.
CasiGo Casino, a brand operated by Two Shepherds Limited, recently made its entry into the online casino market. Previously, Two Shepherds Limited mainly operated as a white-label casino provider, partnering with companies like White Hat Gaming to supply regulatory and technical infrastructure.
The launch of CasiGO therefore marks an important step in its evolution, moving from a white-label model to direct management of its own operations.
| Function | Details at CasiGo Casino |
|---|---|
| Operator name | Two Shepherds Limited |
| Website | https://casigo.com/ |
| Address | Soho Savory Gardens, Gzira, Malta |
| CEO | David Glickman |
Operator information
According to our CasiGo Casino review, the company has not been involved in scandals or violations of industry rules, and we did not find any record of it being listed on blacklists.
While exploring CasiGO, we were reassured by the security measures in place. The casino allows players to set deposit limits, take breaks, or self-exclude easily.
Personal data is protected through SSL, and only players aged 18 and over can register. We appreciated the links to support organisations such as Gambling Therapy, which reflects a real commitment to responsible gaming.
CasiGO is regulated by the Malta Gaming Authority under licence MGA/B2C/991/2023, issued on September 10, 2024. For us, this is a strong indicator of credibility: this licence imposes strict standards that you can easily verify on the website.
| Function | Details at Ozwin Casino |
|---|---|
| Deposit limits | Yes, daily, weekly, and monthly |
| Responsible gaming labels | Yes, minimum age + link to Gambling Therapy |
| Cooldown periods | Yes, upon request |
| SSL encryption | Yes, protects personal data |
| Two-factor authentication | No |
| Self-exclusion tools | Yes, upon request |
| Protection of minors | Yes, registration restricted to ages 18+ |
Overview of security measures
CasiGO Casino shows a good level of security and reliability. These are positive signals: the presence of recognised licences, active encryption, and a clearly displayed “Responsible Gaming” section. However, no platform is perfect: it remains essential to read the bonus terms carefully, check withdrawal speed, and review the local terms of use.
After logging in to CasiGo, we noticed that the site still lacks a strong visual identity. The website displays a light background enhanced with blue tones and highlights an Egyptian-inspired image to present its welcome bonus – an original idea, but a bit inconsistent with the rest of the design.
In addition, the policies and terms are not available in French, which is a weakness for a site that claims to target the francophone market.
While testing CasiGo on mobile, we found that there is no downloadable app on either the App Store or Google Play. However, the mobile version convinced us: it is smooth, stable, and perfectly adapted to modern smartphones and tablets.
We noticed that the site loads quickly, automatically adjusts to screen size, and provides a clear and well-calibrated display. Even without a dedicated app, we found CasiGo Casino’s mobile version pleasant and engaging, making gameplay and navigation very simple.
CasiGo offers a solid range of deposit methods that cater well to Canadian players. Both traditional payment options and modern solutions are supported, including Visa, Mastercard, Interac, Apple Pay, and Paysafecard, making deposits convenient for a wide range of preferences.
To test the deposit process, our team made a C$20 deposit using a Visa card. The transaction was processed instantly, no fees were charged, and the funds appeared in the casino account within minutes.
No prior verification or identity documents were required at the deposit stage, which makes the registration and funding process particularly quick and straightforward for Canadian players.
| Deposit method | Processing time | Minimum deposit | Maximum deposit | Fees |
|---|---|---|---|---|
| Interac | Instant | C$20 | Customisable limits | None |
| Visa | Instant | C$20 | Customisable limits | None |
| Mastercard | Instant | C$20 | Customisable limits | None |
| Apple Pay | Instant | C$20 | Customisable limits | None |
| Paysafecard | Instant | C$20 | Customisable limits | None |
| LuxonPay | Instant | C$20 | Customisable limits | None |
| MiFinity | Instant | C$20 | Customisable limits | None |
Deposit Methods
Overall, the selection of deposit methods is practical and well suited to the Canadian market. That said, the lack of cryptocurrency deposit options is noticeable and puts CasiGo slightly behind competitors that already support crypto payments.
At CasiGo Casino, a variety of promotions await both new and returning players. The site offers several exciting bonus opportunities to keep things fun and rewarding. Here’s a quick look at the types of bonuses available:
All the current bonuses can be found in our Bonus tab. Make sure to check them out for the latest offers and opportunities to win!
The most important reason to sign up at CasiGo Casino is to ensure access to a wide selection of games. We were able to find our favourite poker and bingo games, explore the most popular titles, and discover several new games added each week.
The RTP of different game categories at CasiGo is slightly below the industry average. However, there is no filter to sort games by provider, which is a disadvantage if you prefer to select titles based on specific studios.
| Category | CasiGo RTP | Industry average RTP |
|---|---|---|
| Slots | 96.30% | 96.50% |
| Live casino | 97.10% | 97% |
| Table games | 99.30% | 99.50% |
Analysis of RTP by game category
We also appreciated the ability to test most games in demo mode before betting real money, which allows players to discover new titles, become familiar with gameplay mechanics, and refine their strategies without any risk.
There are more than 1,300 slot games on CasiGo, including the most popular ones. The platform organises the games into practical sections such as Drop & Wins, Megaways, and Jackpot Games, which makes it easier to search and select titles based on your preferences.
| Game name | Provider | RTP |
|---|---|---|
| Action Boost™ 3 Lucky Rainbows | Games Global | 96.27% |
| Zeus Royale | Wishbone Games | 96.21% |
| Mega Moolah Megaways | Games Global | 95.10% |
Examples of slot games and their RTP
We found this variety very interesting, as it allows both rediscovering classics and exploring new releases or exciting jackpot games.
On CasiGo, there is no specific section dedicated to table games, so players must use the search bar to find them. This still allows easy access to classics such as Jacks or Better Draw Poker, European Blackjack, or European Roulette, even if navigation is not centralised.
| Game name | Provider | RTP |
|---|---|---|
| Jacks or Better Draw Poker | Pragmatic Play | 99.5% |
| European Blackjack | Switch Studios | 99.3% |
| European Roulette | Switch Studios | 97.3% |
Examples of table games and their RTP
Overall, our table-game experience on CasiGo was smooth and enjoyable, with clear graphics and easy navigation thanks to the search tool.
Although CasiGo offers a Live Casino section, it does not list all available games. This lack of centralisation can make navigation less fluid, especially since there is no provider filter to refine the results.
| Game name | Provider | RTP |
|---|---|---|
| Nexus Roulette | On Air | 97.30% |
| Baccarat 2 | Pragmatic Play | 98.94% |
| Roulette | Pragmatic Play | 98.65% |
Examples of live games and their RTP
Despite a few navigation challenges, the live games on CasiGo remain entertaining and offer competitive RTPs.
During our testing, we found that withdrawals for Canadian players are limited to bank transfers only. This is a notable drawback, especially when compared to most online casinos that support multiple payout options such as e-wallets, cards, or cryptocurrencies.
Before requesting a withdrawal, players must complete full account verification. This includes confirmation of identity, age, residential address, and verification of the payment method used.
Withdrawal requests are reviewed manually for a minimum of 2 business days, after which the banking process itself may take an additional up to 5 business days.
During our test, we were asked to confirm the account password and provide IBAN and BIC details, which immediately raised concerns.
Canadian bank accounts do not use IBAN numbers. Instead, they rely on a combination of SWIFT/BIC codes and transit numbers. International bank transfers of this type are also often associated with relatively high intermediary banking fees.
Because of this, the current withdrawal form at CasiGo is not properly adapted for Canadian banking standards. In some cases, withdrawals cannot be completed until customer support manually intervenes and provides an alternative solution.
| Withdrawal method | Processing time | Minimum withdrawal | Maximum withdrawal | Fees |
|---|---|---|---|---|
| Bank transfer | 2–7 business days | Not specified | C$5,000 | None |
Withdrawal methods
Overall, the limited withdrawal option and extended processing times can be frustrating for Canadian players. To improve the user experience, CasiGo would benefit from offering alternative payout methods and providing region-specific instructions tailored to the Canadian banking system.
The casino claims to offer 24/7 customer support through live chat, email, and a contact form. We contacted the live chat regarding a question about KYC verification. The response time was about 1 to 2 minutes, and the agent provided a clear and relevant answer – not just a generic copy-paste.
We then sent the same question by email to [email protected]. We received a reply in under 24 hours, with the same level of clarity and a courteous tone.
We noticed that there is no complete FAQ section on the site, which is a drawback as it forces players to contact support even for simple questions.
| Contact method | Availability | Response time |
|---|---|---|
| Live chat | 24/7 | 1–2 minutes |
| Email ([email protected]) | 24/7 | Under 24 hours |
| Form | 24/7 | 1–2 days |
For a first contact or an urgent issue, we suggest using live chat. For more complex requests or if you want a written record, email is the most secure method.
Our CasiGo Casino review is that it presents itself as a safe and reliable online casino, regulated by the MGA and offering strong responsible gaming tools. The platform is particularly suitable for slot enthusiasts and regular players who enjoy daily promotions.
However, withdrawals limited to bank transfers using IBAN/BIC can complicate the process for Canadian players, and the lack of cryptocurrencies, along with sometimes confusing navigation for table or live games, represent notable limitations.
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19+ | New Players Only. Min. deposit: C$30. 40x wagering on spins and bonus applies. T...he bonus is valid for 5 days from the date you receive it. Maximum bet: C$8. Free spins available on the selected games only.
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19+ | New players only. Min. deposit: C$5. 35x wagering on bonus.
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