Wheelz Casino

The first thing we always verify is whether the site holds an official licence. Wheelz clearly indicates that it is regulated by the Malta Gaming Authority, under licence number MGA/B2C/599/2018.

We found this information easily at the bottom of the page, along with a link that leads directly to the public registry. This type of licence includes strict requirements regarding security, fund protection and game oversight.

The website also offers links to specialized support organizations such as Gambling Therapy or GamCare, and recommends software to block access to gambling platforms if needed.

Security measures

Based on what we see, Wheelz operates correctly. Everything required for a safe and supervised gaming environment is there, the information is easy to access and no issues have been reported.

Once you log into your Wheelz account, making a deposit is straightforward. You simply choose a payment method, enter the amount and confirm. Deposits post immediately to your balance (barring a decline or technical error), and Wheelz states there are no additional fees for making a deposit or withdrawal.

During our testing, we made two deposits: CA$20 via Interac and CA$100 via Apple Pay. Both were credited almost instantly and without any verification request at the funding stage.

We recommend enabling deposit limits as soon as you start using the platform. This helps you stay in control of your spending and avoid impulsive deposits. It’s a simple precaution, but a useful one for managing your budget and playing more responsibly in the long run.

Deposit overview (per Wheelz Canada payments table)

• Cards note: some Canadian banks may not permit withdrawals to credit cards; if that occurs, Customer Support will arrange an alternative cash-out route.
• MuchBetter note: players who sign up with MuchBetter can request a free MuchBetter Mastercard (via the app) for retail/ATM use.

At Wheelz you’ll find a mix of ongoing, easy-to-claim deals tailored for Canadian players. Core offers include a welcome package with free spins, personalised rewards, and a gamified progress system that hands out extra perks as you play.

• Welcome Bonus – first-deposit boost + daily free spins (amounts may vary for Canada).
• Wheel of Spinz – level up your Progress Bar to trigger spins on a special reward wheel.
• Tailored Rewards – personalised bonuses based on your play (shown under “My Rewards”).
• Reload Bonuses – recurring top-ups to keep your balance going.
• Cashback – a percentage back on losses during active cashback periods, credited to your account.
• Free Spins on Deposit – deposit-triggered spin bundles on selected slots.
• 99% Progress – a one-tap boost that jumps your Progress Bar near completion for another reward.

Other evergreen tools you’ll see from time to time are Bonus Codes (targeted promos) and the Balance Booster (turns a deposit into bonus funds under standard terms). Wheelz generally applies a 35× wagering requirement to bonus money before withdrawal.

The Wheelz Loyalty+ program is designed for existing players who play regularly. You can receive between 10% and 20% cashback on your net losses, paid weekly.

This amount only carries a 1x wagering requirement before withdrawal. You also gain access to a personal account manager who can be reached by email, phone or WhatsApp.

Compared to other casinos, Wheelz takes a simpler approach. You don’t need to accumulate points or climb multiple levels to access benefits. The cashback amount depends solely on your activity, and it is shared across all Rootz brands – which is not the case everywhere.

Some online casinos now offer more than 5,000 games, but Wheelz remains in a more modest range with just over 1,000 titles. That said, the essentials are all there, including slots, table games, jackpots, and a live dealer section.

RTP analysis by game category

The games come from around twenty well-established providers such as NetEnt, Pragmatic Play, Play’n GO, Microgaming and Relax Gaming. You can try the games in demo mode after signing up, which lets you play without wagering real money. The Return to Player (RTP) rate is listed in each game directly in the information section.

Slots

Wheelz offers more than 700 slot machines, with a good mix of styles and themes. You can play classic three-reel slots, modern games with special bonus features or progressive jackpots.

Examples of slot games with RTP

There is also a section of exclusive games, available only on Rootz Group sites. It’s a good idea to check it first, since those titles are often new and different from the usual classics.

Table games

The table game section features over 150 titles. It’s not the largest selection we’ve seen, but it includes all the essentials, such as blackjack, roulette, baccarat, and poker.

The games use a certified random number generator, which guarantees fair outcomes on every round.

Examples of table games with RTP

Live casino

There are more than 200 live dealer games with real croupiers. You can play roulette, blackjack, baccarat or game show style titles. We tested several tables, and the stream is clear, the audio is clean, and the rounds move quickly.

Examples of live games with RTP

Overall, the games at Wheelz are good, but the library is smaller than on other platforms. Everything you need to play is there, just without major surprises. It would be nice to see more slots, a bit of bingo and a few extra jackpots added to diversify the experience.

The withdrawal time at Wheelz depends on the payment method used, but remains reasonable. In our tests, an e-wallet cash-out arrived very quickly, while a bank-card payout required a short processing window with the card provider. Wheelz also confirms that all withdrawal methods have a minimum of CA$20, and that they aim to process requests promptly once approved by the Payments team.

Withdrawal methods (per Wheelz Canada payments & FAQ)

To save time, e-wallets such as MuchBetter, MiFinity or Payz generally avoid card-network delays while still providing secure withdrawals. If any banking restriction pops up, contact Customer Support for a workable solution.

Before testing the games, we contacted support to check if there was a bonus code for a no-deposit offer. The chat opened immediately, and the response arrived in less than two minutes, confirming that no such offer was currently available.

The agent was clear and professional. Out of curiosity, we also tested the email support, and the reply arrived after about ten hours, written in a courteous tone and including helpful links to the promotions page.

Availability of contact channels