Luckyhour Casino

The operation is licensed by the Curaçao Gaming Control Board under licence OGL/2023/109/0075, effective from July 2024. This type of licence provides a basic regulatory framework.

I checked the footer and the Terms and Conditions, and the site clearly lists its Curaçao licence from the GCB. It’s good to see this information displayed, since some offshore casinos hide it or place it in pop-ups. I still treat this type of oversight as mid-tier, so before playing, I set deposit limits and turned on reality checks.

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On the security side, the site utilizes SSL encryption, working with recognized payment providers and established game studios. This means your data and transactions run through systems that are already trusted across the industry.

Once you request a withdrawal, the verification process begins, and the upload page accepts standard ID and proof-of-address documents without technical problems.

Security Measures

The cashier at LuckyHour is set up for Canadian use, supporting Interac, bank cards, e-wallets, prepaid vouchers, and several crypto options. As soon as you choose a method, the site shows the fees and timing, and deposits are listed as instant and free. This matched what we saw during testing.

During our test, we set a $100 daily cap to keep things controlled, and the system applied it right away. Once the limit was reached, the cashier blocked further deposits and showed a clear message.

Deposit Methods Overview

In my test, a $100 Interac e-Transfer landed in the balance immediately, and a $50 Visa deposit appeared without delay as well. Each option displayed zero fees on the confirmation page, and the credited amount matched exactly what I had submitted.

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The cashier also included a clear field for LuckyHour bonus codes. If you choose to claim one, you can apply it during the deposit step, and the system instantly shows whether the code is valid before the payment goes through.

For the fastest deposits, we recommend Interac or Visa, as both reached the balance instantly during our test. If you prefer not to use bank cards, crypto works reliably and also shows no fees.

Compared to many brands we reviewed, LuckyHour Casino puts far more emphasis on bonuses, and this becomes clear as soon as you open the Promotions page. The section is filled with welcome deals, reload bonuses, tournaments, and cashback offers. Each LuckyHour Casino bonus appears as its own card, which makes it easy to separate new-user deals from ongoing rewards for existing customers.

The main types of LuckyHour Casino bonuses include:

• First Deposit Bonus
• High-Roller Sign Up Offer

In my test, I decided to skip the welcome bonus, so the cashout path stayed as simple as possible. The terms list the usual rules you see on offshore sites, including restricted games during wagering and a cap on how much you can bet per round. The rollover stands at 40 times, with 10 days remaining to complete it. For comparison, many competing casinos require around 30–35 times the wagering and offer a bit more time, so LuckyHour is on the tighter side.

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• Periodic Reloads and Free Spins
• Network and Seasonal Events
• Bonus Map, VIP, and Cashback
• Occasional LuckyHour Promo Codes

The loyalty system runs on a 16-level ladder that grows through EXP earned from real-money play. Each level introduces something new, starting with small free-spin bundles and progressing to fixed cash rewards, softer wagering on certain perks, and, at the higher end, access to a personnel manager. VIP status sits above the ladder and includes higher limits, faster withdrawals, and priority support.

During my test run, I didn’t reach VIP. The cashier only hinted that upper tiers unlock higher transaction caps, and support explained that upgrades are “activity-based” rather than tied to a single spending level. That means progression depends on consistent play over time.

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Because of this, long-term players who stay active will gain the most from the ladder, while casual users or bonus-hoppers will likely remain in the lower stages and won’t access the higher-value perks.

When we opened the lobby, the first thing we noticed is the scale of the catalogue. There are roughly 15,000 games from more than 30 studios, including Pragmatic Play, Play’n GO, Evolution, Nolimit City, BGaming, and Relax.

This is far above what many offshore casinos offer, as competitors typically sit in the 3,000–5,000 range. Most of the space is allocated to video slots and live tables, while smaller categories, such as bingo or poker rooms, occupy only a small corner.

I tried several Pragmatic Play and Nolimit City slots on mobile Safari and desktop Chrome. Loading was fast on both devices, and gameplay stayed stable even during longer spins. The filters responded properly, although the RTP display in the lobby was inconsistent.

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RTP Analysis by Game Category

It’s better to check the RTP inside the game itself, since the lobby doesn’t always display it clearly. Once you open a title, the rules panel usually lists the payout rate, and because all games run on provider RNGs, the results aren’t influenced by the casino.

In addition, demo mode is available on most LuckyHour Casino games, sometimes only after login, which gives you the chance to test volatility, hit frequency, and bonus triggers before placing real bets. This makes it easier to compare titles, especially when the selection is as large as it is here.

Slots

The casino is built around slots and has over 10,000 games. You get everything from simple three-reelers to Megaways-style grids and hold-and-win jackpots, plus a separate Bonus Buy area for feature-heavy games.

Examples of Slots with RTP

Crash Games

Here we found over 450 options, including fast-round titles. These games load quickly and work well on both mobile and desktop. Most follow the familiar format where the multiplier climbs, and you decide the right moment to cash out before it drops.

Examples of Crash Games with RTP

Table Games

Around 300 table games are available, covering blackjack, roulette, and baccarat in several styles. It isn’t the largest collection you’ll find. Still, the mix of classic versions and regional variations gives the lobby a bit more personality than the usual copy-paste setups many casinos use.

Examples of Table Games with RTP

Live Casino

The live casino section features approximately 360 HD tables, encompassing roulette, blackjack, baccarat, and a selection of game shows and lottery-style titles. Streams load quickly and stay clear, and the table list updates throughout the day.

Examples of Live Games with RTP

The presence of top providers is a definite plus. The main caution: RTP transparency isn’t uniformly public, table game variety is decent but not ultra-specialist, and for serious strategy players the lack of niche variants may be a limitation. For casual to moderately serious players who prioritise variety and fresh titles, LuckyHour Casino is a good fit – just ensure you check individual game specs and play smartly.

Withdrawals work similarly to those of other offshore casinos targeting Canadians. You can cash out through Interac, MiFinity, or several cryptocurrency options. These methods cover most preferences: Interac works well for everyday banking, while crypto is the fastest choice for larger or repeated withdrawals. The casino itself does not add extra processing fees, meaning you only cover potential bank or crypto-network charges.

I withdrew $120 through Interac e-Transfer and $80 back to Visa. KYC was requested once and approved later the same day. The Interac payout reached our bank the next morning, while the Visa refund was still showing as pending after 24 hours.

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According to the terms, withdrawal requests are handled within three banking days, but the withdrawal time can take longer if the payment method is slower, if extra account checks are needed, or if a public holiday delays processing.

Withdrawal Methods Overview

Verification may be required for first-time withdrawals, and you should expect a request for ID, which is a standard step for Altacore-operated casinos. Overall, the system is predictable and works as advertised, but the transaction cap means higher-value withdrawals take longer simply due to the number of separate transfers.

Our Check on the Verification Process

Before the first withdrawal can be processed, a full KYC check is needed to confirm who is using the account and to verify the payment methods. The documents you may need to upload include:

• A valid ID such as a passport, driver’s licence, or national ID
• A proof of address not older than three months, for example, a bank statement or utility bill
• Front and back photos of your payment card, showing only the first six and last four digits, and the CVV covered
• A bank statement showing ownership of the card or account
• Proof of ownership for any other method you plan to use

In our test, the verification request appeared immediately after we submitted the first withdrawal, and approval arrived after 5 hours. This allowed us to proceed without extra waiting, although the final payout timing still depended on the method selected.

At the bottom of the site, you’ll find a Contact Us section. You can reach support via 24/7 live chat, a general support email, and a dedicated KYC inbox. The page also includes a small FAQ area covering accounts, deposits, withdrawals, bonuses, and basic troubleshooting.

I tested the live chat. It connected in about two minutes, and the agent answered our questions about Interac availability and withdrawal windows without delay. The replies were direct, easy to understand, and stayed fully on topic.

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The email verification desk responds during business hours, and documents are typically approved later the same day, which helps the withdrawal process proceed smoothly.

The site does not offer a phone number or any social-media contact options, which is a drawback if you prefer more direct communication.

Customer Support Overview

For quick help, live chat is the best option, as responses are typically received within a few minutes. Email works fine for document checks or longer questions, but it’s slower and only reviewed during business hours.