Joy Casino

Joy Casino Canada

The relatively new Joy Casino is owned by Pomadorro NV, which is based in Curacao and is also licensed by the government of Curacao. Interestingly, the license was only recently issued, and the operator must provide more information about its company. Both suggest that Joy Casino has only recently entered the market. For us, this is an important reason to make our own Joy Casino experiences and to let you know before registering what advantages and disadvantages you can expect from the operator. One thing in advance: Joy Casino has set ambitious goals- evident in every respect.

Of course, not all online casinos in the industry are safe and reputable, so you can become a victim of deception if you are careless. We want to prevent this by providing you with more information about the operators. Joy Casino is one of the trustworthy online casinos with a license and regular checks – and can be your ideal point of contact.

Our Casino Experience Overview

So, what Joy Casino experiences have we had? At first glance, the online casino stands out with an exciting design featuring many characters directly from the games. You are immediately drawn into the action and feel the urge to start playing. Joy Casino aims to compete with the top operators in the industry, and you can see that from the outset. You’ll be offered a large and diverse selection of games, a sports betting section, and live entertainment. To fully convince you, the operator also offers a generous welcome bonus. The young casino is striving for the top spot in the rankings, but how well is it doing so far?

The company behind Joy Casino is also responsible for other online gambling platforms, such as CasinoMix and Casino X. Therefore, it’s not surprising that they have good relationships with the top providers in the industry. According to our Joy Casino experiences, the online casino works with over 35 well-known developers and can offer a correspondingly high-quality and diverse selection of games. In this report, we also want to address how well customer service ensures your satisfaction and what makes up the game selection in more detail. After all, it’s not just the high quality provided by renowned developers that will keep players coming back.

Safety

First, we would like to emphasize that there is no question of fraud at Joy Casino. Although the operator does not disclose too much information about itself, it has recently been regulated and checked for fairness towards players. The Curacao eGaming Authority is stringent and meticulous when granting gambling licenses. So, if you see the logo on the casino’s website, you can assume that the operator has met the requirements of the Curacao Gaming Authority. The license was awarded in mid-2020, so it is fresh.

The payment service providers and providers that work with the company also indicate the safety of Joy Casino. Here, you can use the buyer protection financial service provider Trustly, which secures all your deposits. This way, fraud at Joy Casino can be ruled out from the very first step. The developer Microgaming has also chosen to collaborate with the operator. This is a founding member of eCOGRA – an independent testing agency for fairness to players. Microgaming would only choose such a partnership if the casino seemed trustworthy.

The Offer in Detail

The offering at Joy Casino is as comprehensive as that of top operators in the market. 

As mentioned at the beginning, Joy Casino works with Microgaming, among others. But other renowned developers also cooperate with the casino. So there are many games from NetEnt and iSoftBet, which are known for their high quality and incorporate almost unbeatable bonus features into their games. So you can expect only the best in the industry.

Sports Betting

Joy Casino is an experienced bookmaker that welcomes you with many options in a pleasant online atmosphere. You can follow and place bets on more than ten of the essential sports live, including not only well-known events but also matches in less frequently observed leagues. It’s noticeable that the odds here are impressive and offer you the opportunity to multiply your stake. The bookmaker also displays popular combination bets on the right side of the website, so you can get inspired if you run out of ideas. With just under 14 sports outside of the live section, the bookmaker’s selection may not be the largest, but the depth of the offer is impressive. Overall, we can say that the operator knows how to combine the activity as a bookmaker and gambling provider perfectly.

Live Casino

The live gaming experience at Joy Casino elevates excitement to new heights. Immerse yourself in the dynamic atmosphere, where authenticity meets cutting-edge technology, for an immersive and thrilling gaming adventure.

Information about RTP

The Return to Player (RTP) information at Joy Casino adds a layer of transparency and insight into the gaming experience. With an average RTP percentage clearly displayed for each game, players can make informed decisions about their gameplay choices. This percentage represents the amount of wagered money that the game is expected to pay back to players over time. With Joy Casino’s commitment to providing fair and rewarding gameplay, players can anticipate a higher likelihood of winning, making their gaming sessions both exciting and potentially lucrative.

Bonus Offers

Joy Casino offers an impressive array of welcome bonuses for new players designed to help you maximize your gaming experience. With the opportunity to multiply each of your first five deposits, this welcome package is truly enticing.

1st Deposit Bonuses

The first deposit bonus offers tiered rewards based on the size of your deposit, allowing you to choose the most suitable bonus for your budget. Players depositing between $20 and $49 will receive a 200% bonus (max. bonus $50, wager x25). A deposit between $50 and $499 earns a 150% bonus (max. bonus $300, wager x25), while a deposit over $500 will grant a 100% bonus (max. bonus $2000, wager x30). This flexibility caters to various players, from casual to high-rollers.

2nd-5th Deposit Bonuses

Continuing the generosity, Joy Casino offers additional bonuses for your subsequent deposits. The second deposit rewards players with a 100% bonus (max. bonus $300, wager x25) for deposits over $40. The third and fourth deposits provide a 50% bonus for deposits over $50 (max. bonus $400 and $500, wager x20, respectively). Finally, the fifth deposit grants a 25% bonus for deposits over $50 (max. bonus $750, wager x20). These bonuses encourage players to continue enjoying the casino’s vast selection of games.

Free Spins

As a special gift for new players who love slots, Joy Casino offers a generous free spins bonus on the popular game, The Dog House by Pragmatic Play. By making just one deposit of over $20, players receive 20 free spins daily for 10 days, totaling 200 free spins. Each spin has a bet amount of $0.2, and winnings are subject to an x20 wagering requirement. This offer is a fantastic way to explore the game while potentially accumulating additional winnings.

Grab 20 No Deposit Free Spins on Midas Golden Touch!

Experience the thrill of free spins at its finest with enticing no deposit bonus casino offer. As soon as you create an account, you’ll instantly seize the opportunity to claim 20 bonus spins on the captivating game, Midas Golden Touch. This exclusive offer allows you to dive straight into the action without requiring any initial deposit. Immerse yourself in the game’s enchanting world and discover the potential for real rewards, all while enjoying the excitement of the casino experience with our No Deposit Bonus.

Deposits and Withdrawals

If you want to make a deposit, there are many payment options available to you. They cover not only traditional payment methods but also all common e-wallets such as Neteller and anonymous payment methods. Payment service providers that offer buyer protection also work with Joy Casino, so all doors are open to you. The special thing is that you can also fill your player account with cryptocurrencies such as Bitcoin and Ethereum. Unfortunately, the operator does not provide any information about limits and minimum requirements, which also applies to your withdrawals. However, we will go into more detail about withdrawals below.

As already mentioned, the casino is also rather opaque when it comes to withdrawals. If you want to make a withdrawal, you must observe a withdrawal limit of 5,000 dollars per week. If your withdrawal requests reach 1,000 dollars, the provider will verify your account according to our Joy Casino experiences. To do this, you must submit verifying documents. However, the processing should not take more than a few working days, so you can continue with deposits and withdrawals as usual. What are the ways in which cashouts are possible? You can claim the traditional bank transfer, e-wallets and withdrawals to your credit cards. This makes you quite flexible in this regard as well.

Security and Regulation

As mentioned earlier, the online casino operates with a license from the Curacao Gaming Authority. Although it was recently issued, it is subject to strict checks before being granted. Therefore, the current licensing indicates that the casino has met the government’s requirements and fulfilled all player fairness requirements. The company behind Joy Casino has obtained licenses for multiple online platforms and is likely to operate entirely legitimately. Additional licenses or certifications from independent institutions cannot yet be found for the online casino.

Its partnership with provider Microgaming is an important indication that Joy Casino is reliable and secure. The provider co-founded the independent testing agency eCOGRA and conducts assessments through this organization. Therefore, you can assume that Joy Casino has passed the eCOGRA assessment, even if certification is not yet available on the website. A crucial point: According to our Joy Casino experience, the platform is still in its infancy. Therefore, it may take several months before certifications and critical information are published on the website.

Customer Service at Joy Casino

Unfortunately, the online operator’s customer service is currently only available via live chat. We were unable to find a phone number. This means that customer service is slightly less flexible and may not satisfy every player. However, the good news is that you can always turn to the live chat and receive your answers within a few minutes. The staff is always friendly and knowledgeable so that you can expect the best possible assistance. Whether you contact them at night or during regular business hours, in our experience with Joy Casino, someone is always available to help.

Unfortunately, the operator has not (yet) included an FAQ section in their portfolio. This means that you will need to contact customer service directly for any questions you have, whether it’s about payouts or issues with the bonus offer. You will find limited information on these topics on the website itself.

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Website User-Friendliness

The website itself is well-organized. With the menu on the right-hand side, you can find important promotions, and the website’s main categories allow you to easily switch between the casino and sports betting sections. The games have been logically divided to make browsing easier. You can use a search function to find specific titles or sort games by provider. The only downside to this visually appealing site is that loading times can be a bit slow, and you may need to refresh the main page. However, these issues do not interrupt gameplay.

The Mobile App of Joy Casino

According to our Joy Casino experience, the operator also works with a mobile-optimized website. Like other casino mobile apps, this web platform can be accessed through any browser. You can access Joy Casino from any operating system and mobile device the market offers. This makes you particularly flexible and allows you to access your favorite games from the provider on the go. Worth knowing: no download is required. Almost all games are available to you through the mobile website, so you don’t have to compromise on the offer when you’re on the move. A big plus: even demo versions are available to you on mobile, so you can even spin free rounds.