Wheelz Casino

3.7
Our Rating
View details
3.9
Users Rating
5 reviews

400% - Deposit $20, Play with $100 + 100 Free Spins

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19+, Bonus is not available for players based in ON. Offer valid on first deposit. Mi...nimum deposit: $20. Bonuses must be wagered 35x. Free Spins: 10 per day over 10 days. Full Bonus T&C

Wheelz Casino Review

Wheelz Casino boasts its massive game collection and endless bonuses. In reality, we only found a single welcome bonus, which is decent to begin with, but not enough to compete with other top Canadian casinos. In this Wheelz Casino review, we take a closer look at the bonuses, withdrawals, game selection and other factors to see whether the casino lives up to its promises.

Gamblizard’s Rating

3.7

Discover the full details of our review process here

Brand reputation

wheelz welcome bonus

Wheelz has been online since 2021 and is now a well-known brand in Canada. Thousands of players log in every day, clearly showing that it has managed to establish itself as a trustworthy casino.

It is operated by Rootz Limited, a company regarded as serious and well structured. The site continues to gain popularity without trying to attract attention at all costs. Instead, it relies on a stable operation and a platform that is easy to use.

Element Details
Parent company Rootz Limited
Official website https://www.wheelz.com/ca/
Year of launch 2021
Head office address Ewropa Business Center, Dun Karm Street, Level 3 – 701, Birkirkara, BKR 9034, Malta

Operator information

The most noticeable thing here is the lack of issues. No scandals, no fines, no major complaints. Wheelz Casino has never been listed on any blacklist or linked to dubious practices. Even without formal awards or recognition, the site has still managed to build a solid reputation.

Responsible gaming and protection tools

4.3
Ranking Criterion
Significance
Criterion Points
Licence Integrity
50%
4.0
Responsible Gaming Features
25%
5.0
Security Measures & Transparency of Display
15%
4.0
Regulatory Failures
10%
4.0
100% 90% 80% 70% 60% 50% 40% 30% 20% 10% 0%
Wheelz got 4.3 points for its Licence & Security, placing it in 47.9% of similarly rated casinos, outperforming 52.1% of the casinos analysed.
0% 0-1.0
1.4% 1.1-2.0
19.2% 2.1-3.0
31.5% 3.1-4.0
47.9% 4.1-5.0
License and Security points
*The ratio of total casinos evaluated according to scores 1-5

The first thing we always verify is whether the site holds an official licence. Wheelz clearly indicates that it is regulated by the Malta Gaming Authority, under licence number MGA/B2C/599/2018.

We found this information easily at the bottom of the page, along with a link that leads directly to the public registry. This type of licence includes strict requirements regarding security, fund protection and game oversight.

In terms of protection, Wheelz Casino online provides several tools that can be accessed directly from your account. You can set limits on deposits, wagers, losses or the time you spend playing. You can also enable self-exclusion if you feel like taking a longer break.

The website also offers links to specialized support organizations such as Gambling Therapy or GamCare, and recommends software to block access to gambling platforms if needed.

Feature Available at Wheelz
Ability to set deposit limits Yes
Responsible gaming badges or seals No
Types of limits offered Deposit, wager, loss, time
Temporary cooling-off periods Manual temporary pause available
SSL encryption Yes
Two-factor authentication No
Self-exclusion tools Immediate via account or support
Protection of minors Recommendations and third-party tools

Security measures

Based on what we see, Wheelz operates correctly. Everything required for a safe and supervised gaming environment is there, the information is easy to access and no issues have been reported.

When you land on the Wheelz website, everything works as expected. The buttons are easy to spot, the game filters are functional and the payment options are clearly displayed. Visually, however, it feels a bit dated. The bright colours like purple, orange and pink catch the eye at first, but they create a heavy style that won’t appeal to everyone.

In our opinion, the site would benefit from a complete redesign. If you just want to play, it does the job. But if visual presentation matters to you, there are other casinos that offer a more modern and pleasant layout.

Deposit Methods at Wheelz

3.9
Ranking Criterion
Significance
Criterion Points
Range of Methods
30%
4.0
Quantity of Methods
30%
5.0
Disclosure Transparency
20%
3.0
Processing Speed Compliance
20%
3.0
100% 90% 80% 70% 60% 50% 40% 30% 20% 10% 0%
Wheelz got 3.9 points for its Casino Deposit Options, placing it in 31.5% of similarly rated casinos, outperforming 0.0% of the casinos analysed.
0% 0-1.0
0% 1.1-2.0
0% 2.1-3.0
31.5% 3.1-4.0
68.5% 4.1-5.0
Casino Deposit Options points
*The ratio of total casinos evaluated according to scores 1-5

Once you log into your Wheelz account, making a deposit is straightforward. You simply choose a payment method, enter the amount and confirm. Deposits post immediately to your balance (barring a decline or technical error), and Wheelz states there are no additional fees for making a deposit or withdrawal.

During our testing, we made two deposits: CA$20 via Interac and CA$100 via Apple Pay. Both were credited almost instantly and without any verification request at the funding stage.

The minimum deposit is CA$10 for all listed options in the Canada table, which is lower than most Canadian casinos where the limit often starts at CA$20. (Wheelz does not publish a per-transaction maximum in the payments page we reviewed.)

We recommend enabling deposit limits as soon as you start using the platform. This helps you stay in control of your spending and avoid impulsive deposits. It’s a simple precaution, but a useful one for managing your budget and playing more responsibly in the long run.

Payment method Availability Processing time Minimum deposit Maximum deposit Fees
INSTADEBIT Deposit & Withdraw Instant CA$10 – (not stated) None
Interac Deposit & Withdraw Instant CA$10 – (not stated) None
Interac eCashout Withdrawal only –  None
VISA Deposit & Withdraw Instant CA$10 – (not stated) None
Mastercard Deposit & Withdraw Instant CA$10 – (not stated) None
Apple Pay Deposit & Withdraw Instant CA$10 –  (not stated) None
MuchBetter Deposit & Withdraw Instant CA$10 – (not stated) None
Payz Deposit & Withdraw Instant CA$10 – (not stated) None
MiFinity eWallet Deposit & Withdraw Instant CA$10 – (not stated) None

Deposit overview (per Wheelz Canada payments table)

  • Cards note: some Canadian banks may not permit withdrawals to credit cards; if that occurs, Customer Support will arrange an alternative cash-out route.
  • MuchBetter note: players who sign up with MuchBetter can request a free MuchBetter Mastercard (via the app) for retail/ATM use.

wheelz payments

Wheelz Casino Promotions

3.7
Ranking Criterion
Significance
Criterion Points
Generosity & Frequency
35%
4.0
Variety & Quality
25%
3.0
Recoup Chances
20%
4.0
Transparency of T&Cs
10%
3.0
Bonus Eligibility
10%
4.0
100% 90% 80% 70% 60% 50% 40% 30% 20% 10% 0%
Wheelz got 3.7 points for its Bonuses & Special Offers, placing it in 57.5% of similarly rated casinos, outperforming 19.1% of the casinos analysed.
0% 0-1.0
2.7% 1.1-2.0
16.4% 2.1-3.0
57.5% 3.1-4.0
23.3% 4.1-5.0
Bonuses and Special Offers points
*The ratio of total casinos evaluated according to scores 1-5

At Wheelz you’ll find a mix of ongoing, easy-to-claim deals tailored for Canadian players. Core offers include a welcome package with free spins, personalised rewards, and a gamified progress system that hands out extra perks as you play.

  • Welcome Bonus – first-deposit boost + daily free spins (amounts may vary for Canada).
  • Wheel of Spinz – level up your Progress Bar to trigger spins on a special reward wheel.
  • Tailored Rewards – personalised bonuses based on your play (shown under “My Rewards”).
  • Reload Bonuses – recurring top-ups to keep your balance going.
  • Cashback – a percentage back on losses during active cashback periods, credited to your account.
  • Free Spins on Deposit – deposit-triggered spin bundles on selected slots.
  • 99% Progress – a one-tap boost that jumps your Progress Bar near completion for another reward.

Other evergreen tools you’ll see from time to time are Bonus Codes (targeted promos) and the Balance Booster (turns a deposit into bonus funds under standard terms). Wheelz generally applies a 35× wagering requirement to bonus money before withdrawal.

See every current offer with exact amounts in C$ in our Bonuses tab. We keep that list updated so you always know which promotions are live right now.

Loyalty system

3.2
Ranking Criterion
Significance
Criterion Points
Quality & Quantity of Benefits
40%
3.0
Tier Levels
25%
3.0
Ease of Access
20%
3.0
Disclosure Transparency
15%
4.0
100% 90% 80% 70% 60% 50% 40% 30% 20% 10% 0%
Wheelz got 3.2 points for its Loyalty Programme, placing it in 38.9% of similarly rated casinos, outperforming 15.3% of the casinos analysed.
0% 0-1.0
0% 1.1-2.0
15.3% 2.1-3.0
38.9% 3.1-4.0
45.8% 4.1-5.0
Loyalty Programme points
*The ratio of total casinos evaluated according to scores 1-5

The Wheelz Loyalty+ program is designed for existing players who play regularly. You can receive between 10% and 20% cashback on your net losses, paid weekly.

This amount only carries a 1x wagering requirement before withdrawal. You also gain access to a personal account manager who can be reached by email, phone or WhatsApp.

During our tests, the cashback was credited as expected, without any delay or additional process.

Compared to other casinos, Wheelz takes a simpler approach. You don’t need to accumulate points or climb multiple levels to access benefits. The cashback amount depends solely on your activity, and it is shared across all Rootz brands – which is not the case everywhere.

A game library

3.5
Ranking Criterion
Significance
Criterion Points
Range & Quantity of Casino Games
30%
4.0
Reputation of Game Providers
20%
3.0
Game Performance & Mobile Compatibility
20%
4.0
Game Discoverability & User Interface
15%
3.0
Game Description & Features
15%
3.0
100% 90% 80% 70% 60% 50% 40% 30% 20% 10% 0%
Wheelz got 3.5 points for its Gaming Experience, placing it in 42.5% of similarly rated casinos, outperforming 0.0% of the casinos analysed.
0% 0-1.0
0% 1.1-2.0
0% 2.1-3.0
42.5% 3.1-4.0
57.5% 4.1-5.0
Gaming Experience points
*The ratio of total casinos evaluated according to scores 1-5

Some online casinos now offer more than 5,000 games, but Wheelz remains in a more modest range with just over 1,000 titles. That said, the essentials are all there, including slots, table games, jackpots, and a live dealer section.

The lobby is well organized, with helpful filters and a search bar that reacts from the first letter. The platform also adds two to three new games each month, which keeps the library updated without making it overwhelming to browse.

Category RTP at Wheelz Average market RTP
Slots 96.80% 96%
Table games 99% 99.10%
Live casino 96.20% 96%

RTP analysis by game category

The games come from around twenty well-established providers such as NetEnt, Pragmatic Play, Play’n GO, Microgaming and Relax Gaming. You can try the games in demo mode after signing up, which lets you play without wagering real money. The Return to Player (RTP) rate is listed in each game directly in the information section.

wheelz games

Slots

Wheelz offers more than 700 slot machines, with a good mix of styles and themes. You can play classic three-reel slots, modern games with special bonus features or progressive jackpots.

Game name Provider RTP Year
Fat Drac Push Gaming 96.57% 2021
Rich Wilde and the Tome of Insanity Play’n GO 94.20% 2022
Break the Piggy Bank Microgaming 96.55% 2020

Examples of slot games with RTP

There is also a section of exclusive games, available only on Rootz Group sites. It’s a good idea to check it first, since those titles are often new and different from the usual classics.

wheelz slots

Table games

The table game section features over 150 titles. It’s not the largest selection we’ve seen, but it includes all the essentials, such as blackjack, roulette, baccarat, and poker.

The games use a certified random number generator, which guarantees fair outcomes on every round.

Game name Provider RTP Year
Classic Blackjack Microgaming 99.42% 2020
European Roulette Pro NetEnt 97.30% 2021
Tens or Better Side Bet Power Poker Microgaming 99.10% 2019

Examples of table games with RTP

These games require a bit of strategy and bankroll management. It’s better to set a fixed bet before you start and stop as soon as you’re ahead.

wheelz table games

Live casino

There are more than 200 live dealer games with real croupiers. You can play roulette, blackjack, baccarat or game show style titles. We tested several tables, and the stream is clear, the audio is clean, and the rounds move quickly.

Game name Provider RTP Year
Money Time Pragmatic Play Live 96.20% 2023
Dice City Pragmatic Play Live 96.40% 2023
Immersive Roulette Deluxe Pragmatic Play Live 97.10% 2024

Examples of live games with RTP

To pick a good live dealer game, look at the RTP and minimum bet before joining a table. It’s better to start with low-stake tables to get used to the pace. If you enjoy fast action, roulette is a solid choice; for a calmer rhythm, game shows are ideal.

Overall, the games at Wheelz are good, but the library is smaller than on other platforms. Everything you need to play is there, just without major surprises. It would be nice to see more slots, a bit of bingo and a few extra jackpots added to diversify the experience.

wheelz live casino

Mobile play on phone and tablet

No app is required to play, since the platform runs directly in the browser through HTML5.

We tested the mobile version on an iPhone 14 with Safari over 4G. Pages load in about 2 to 3 seconds on average, and games like “Book of Dead” or “European Roulette” launch without any delay. The visuals remain sharp even after several minutes of gameplay, and the connection stays stable.

The menus are well positioned and navigation is smooth, without unnecessary scrolling. Deposit and withdrawal buttons are accessible at the top of the screen, which makes quick actions easy.

Compared to other platforms that require an app, this mobile version is more straightforward, as it works on all modern devices with no installation or updates needed.

Withdrawal methods and limits

3.9
Ranking Criterion
Significance
Criterion Points
Range of Methods
25%
4.0
Quantity of Methods
25%
4.0
Identity Verification Flow
20%
5.0
Processing Speed Compliance
20%
3.0
Disclosure Transparency
10%
3.0
100% 90% 80% 70% 60% 50% 40% 30% 20% 10% 0%
Wheelz got 3.9 points for its Casino Withdrawal Options, placing it in 71.2% of similarly rated casinos, outperforming 4.1% of the casinos analysed.
0% 0-1.0
0% 1.1-2.0
4.1% 2.1-3.0
71.2% 3.1-4.0
24.7% 4.1-5.0
Casino Withdrawal Options points
*The ratio of total casinos evaluated according to scores 1-5

The withdrawal time at Wheelz depends on the payment method used, but remains reasonable. In our tests, an e-wallet cash-out arrived very quickly, while a bank-card payout required a short processing window with the card provider. Wheelz also confirms that all withdrawal methods have a minimum of CA$20, and that they aim to process requests promptly once approved by the Payments team.

According to the on-site FAQs, most withdrawals are processed quickly, but depending on the payment type it may take 2–5 days after approval before funds appear in your account. In addition, credit-card withdrawals may be subject to 1–3 business days of payment-provider processing. If a request is cancelled, the funds are returned to your casino balance.

Payment method Typical payout time Minimum withdrawal Maximum withdrawal Fees
Interac Usually within a few days after approval CA$20 – (not stated) None
INSTADEBIT Usually within a few days after approval CA$20 – (not stated) None
VISA Provider processing ~1–3 business days CA$20 – (not stated) None
Mastercard Provider processing ~1–3 business days CA$20 – (not stated) None
Apple Pay (card rails) Provider processing ~1–3 business days CA$20 – (not stated) None
MuchBetter Fast after approval (e-wallet) CA$20 – (not stated) None
Payz Fast after approval (e-wallet) CA$20 – (not stated) None
MiFinity Fast after approval (e-wallet) CA$20 – (not stated) None

Withdrawal methods (per Wheelz Canada payments & FAQ)

During the first withdrawal, a short KYC verification is required (identity document, proof of address and proof of payment method). We submitted these documents and everything was approved quickly. Wheelz also reviews betting history to make sure no irregular activity occurred before validating the payout.

To save time, e-wallets such as MuchBetter, MiFinity or Payz generally avoid card-network delays while still providing secure withdrawals. If any banking restriction pops up, contact Customer Support for a workable solution.

Customer Service Quality

3.5
Ranking Criterion
Significance
Criterion Points
Contact Methods Variety
30%
4.0
Quality of Responses and Support Interaction
25%
3.0
Response Time Across Contact Methods
20%
4.0
Ease of Access to Contact Methods
20%
3.0
Availability Across Devices and Browsers
5%
3.0
100% 90% 80% 70% 60% 50% 40% 30% 20% 10% 0%
Wheelz got 3.5 points for its Customer Care, placing it in 54.8% of similarly rated casinos, outperforming 4.1% of the casinos analysed.
0% 0-1.0
0% 1.1-2.0
4.1% 2.1-3.0
54.8% 3.1-4.0
41.1% 4.1-5.0
Customer Care points
*The ratio of total casinos evaluated according to scores 1-5

Before testing the games, we contacted support to check if there was a bonus code for a no-deposit offer. The chat opened immediately, and the response arrived in less than two minutes, confirming that no such offer was currently available.

The agent was clear and professional. Out of curiosity, we also tested the email support, and the reply arrived after about ten hours, written in a courteous tone and including helpful links to the promotions page.

Contact method Availability Response time
Live chat 24/7 1–3 minutes
Email ([email protected]) 24/7 6–12 hours
FAQ Yes Instant

Availability of contact channels

To save time, it’s best to check the FAQ first, as it covers most common questions about bonuses, deposits, and withdrawal times. If you can’t find the answer there, live chat is the quickest way to get help.

Our verdict

We tested Wheelz Casino online to verify every part of the platform, including deposits, withdrawals, bonuses and games. Everything worked smoothly and without major issues. The platform is functional, although its design and game library could use a modern update.

  • Pros

  • Automatic cashback shared across all Rootz brands
  • Good level of security and data protection
  • Mobile compatible via HTML5 browser
  • Cons

  • No no-deposit bonus or free bet available
  • Smaller game selection than average

Overall, Wheelz is a good fit for slot enthusiasts and regular players looking for a reliable and straightforward platform. For those seeking more variety or more flexible bonuses, other Canadian platforms may be a better choice, but the service here remains solid and well managed.

3.7
Ranking Criterion
Criterion Points
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Wheelz Casino Bonuses
Discover 1 Wheelz Casino bonus code available in November 2025

1 Deal available in Canada

Wheelz Casino Available for Canadian Players

Bonus type: Free Spins, Sign Up, Welcome Bonus

Min Deposit: $20

Wagering: 35x

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User Reviews Of Wheelz Casino

User Rating Rated by 5 users
3.9
Good Neutral Bad
Have you had any prior experience with this casino?
2.6

June 28, 2024

JudeA

Canada Canada

Dislike
Worst casino I ever played in my life. They will never cash out your withdrawal .. I waited for at least 14 days for a withdrawal of $390 and they keeped cancelling it because I wasnt verified
5.0

November 30, 2023

AuroraSerenity

Canada Canada

Like
I liked the speed of withdrawals and the availability of the live casino. The Bonus function is also a real plus
5.0

November 29, 2023

NoahCarter

Canada Canada

Like
I appreciated the welcome bonus and the possibility of depositing in cryptocurrency. Good selection of slot machines. Live chat is very useful. Overall I like this casino
5.0

November 27, 2023

StarrySerenade

Canada Canada

Like
I had a really good experience with this casino, live chat is super helpful my verification was all approved and I was able to withdraw a few grand which was in my account within 48hours of pressing withdraw
Dislike
Don't offer many bonuses
2.0

November 6, 2023

MysticRhythm

Canada Canada

Like
Looks good but on the inside
Dislike
All software is susceptible to manipulation. I'd advise steering clear of their affiliate companies as well. I'll be notifying MGA about this, advocating for a review of their license.

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