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Jackpot City Casino

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Jackpot City Casino Welcome Bonus

C$1600 Welcome Bonus

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19+, | New customers only • Min deposit C$ 10 • 35x wagering • Opt-in required • Terms apply Full Bonus T&C

Jackpot City Bonuses

Discover 8 Jackpot City bonus codes available in June 2024

8 Deals available in Canada

Jackpot City Available for Canadian PlayersNZNL
$5 Minimum Deposit Casino

Bonus type: Registration

Min Deposit: C$5

Wagering: 70x

Jackpot City Available for Canadian PlayersNZNL
80 Free Spins for $1

Bonus type: Free Spins, Welcome Bonus

Min Deposit: C$1

Wagering: 200x

Jackpot City Available for Canadian PlayersNZNL
100 Free Spins No Deposit

Bonus type: No Deposit, Free Spins, Sign Up, Welcome Bonus, Registration

Min Deposit: No Deposit

Jackpot City Available for Canadian PlayersNZNL
Exclusive No Deposit FS

Bonus type: No Deposit, Free Spins, Free Play, Sign Up, Free Money, Welcome Bonus, Registration

Min Deposit: No Deposit

Jackpot City Available for Canadian PlayersNZNL

Bonus type: No Deposit, Free Spins, Free Play, Sign Up, Free Money, Welcome Bonus, Registration

Min Deposit: No Deposit

Jackpot City Available for Canadian Players

Bonus type: Free Spins, Welcome Bonus, Deposit Bonus

Min Deposit: C$20

Wagering: 30x

Jackpot City Available for Canadian Players

Bonus type: Sign Up, Welcome Bonus, Casino Match Bonus

Min Deposit: $20

Wagering: 30x on Bonus/60x on FS

Jackpot City Available for Canadian Players

Bonus type: Welcome Bonus, Casino Match Bonus, First Deposit Bonus, 2Nd Deposit Bonus

Min Deposit: C$10

Wagering: 35x

Jackpot City Available for Canadian PlayersNZNL
No Deposit FS

Bonus type: No Deposit, Free Spins, Free Play, Sign Up, Welcome Bonus, Registration

Min Deposit: No Deposit

Jackpot City Available for Canadian PlayersNZNL

Min Deposit: C$10

Wagering: 70x

Jackpot City Available for Canadian PlayersNZNL

Bonus type: Registration, Casino Match Bonus

Min Deposit: C$10

Wagering: 70x

Jackpot City Available for Canadian PlayersNZNL
2nd, 3rd and 4th Deposit Bonus

Bonus type: 2Nd Deposit Bonus, 3Rd Deposit Bonus

Min Deposit: C$10

Wagering: 70x

Jackpot City Review

Jackpot City Casino has been around for a good while, building a reputation for a strong selection of casino games and some nice regional deals. We’ve looked closely on Jackpot City promo codes, diving into their massive slots collection, payment methods, and customer support. After spending over 48 hours on the site, testing their bonuses and seeing how they handle payouts and customer queries, we’ve gathered all the essential details. From our detailed examination of the games to how fast transactions are and how quickly their team responds, this review aims to give you a clear idea if Jackpot City Casino might be the right spot for your gaming needs.

  • Launched in 1998
  • License Malta Gaming Authority, Swedish Gambling Authority
  • Min Deposit C$10
  • Payment Methods Visa, Mastercard, Interac Online, Electronic Check, Instadebit, Paysafecard, MuchBetter, Apple Pay, Flexepin
  • Withdrawal Methods Visa, Mastercard, Interac Online, Electronic Check, Instadebit, MuchBetter, Apple Pay, Bank Transfer
  • Min Withdrawal C$50
  • Withdrawal Time Speed 1-5 days
  • Games 507
  • Game Types Baccarat, Bingo, Blackjack, Craps, Poker Games, Roulette, Scratch Cards, Slots
  • RTP 97,89%
  • Game Providers Novomatic, Rival, Microgaming, Rabcat, NetEnt, Evolution Gaming, MahiGaming, Triple Edge Studios, Gameburger Studios, Sling Shots Studios, Worldmatch, Stormcraft Studios, Crazy Tooth Studio, Foxium, Neon Valley Studios, Just For The Win -JFTW

Jackpot City Pros & Cons

  • Pros

  • Good Selection of Games: Jackpot City has a decent number of slots, table games, and live dealer games from top providers. This means you have plenty of options to choose from.
  • 24/7 Customer Support: The casino offers 24/7 support through live chat and email, so help is available whenever you need it.
  • Attractive Bonuses for New Players: New players can benefit from welcome bonuses, no-deposit bonuses, and the bonus wheel, which can give their bankrolls a nice boost.
  • Varied Payment Methods: There are several options for depositing funds, making transactions convenient and flexible.
  • Jackpot Slot Feature:Unique hot/cold indicators, which show whether jackpots are likely to drop
  • Loyalty Program: The casino has a loyalty program that rewards regular players with points and exclusive promotions, encouraging ongoing play.
  • Cons

  • High Minimum Withdrawal: The minimum withdrawal amount is C$50, which might be a letdown for players who want to cash out smaller amounts.
  • Hard-to-Find Live Chat: Although live chat support is available 24/7, accessing it is not intuitive and frustrating.
  • High Wagering Requirements: Some bonuses, especially the no-deposit bonuses, have steep wagering requirements of 70x, which can be challenging to meet.
  • No Ongoing Deals for Existing Users: The lack of promotions or deals for regular players is a drawback, as it doesn’t promote continued play.
  • No PayPal: Even with several payment options available, not having PayPal can be a downside, especially since it's known for being fast and secure.

Jackpot City History and Standings

Jackpot City Casino has been around since 1998 and is run by Cadtree Limited. It’s well-known for being dependable and safe, and it’s a great spot for slot fans with a hefty lineup of games from some of the best software providers out there. Plus, it’s got the backing of big names like the Toronto Maple Leafs and Toronto Raptors, which adds a nice touch of credibility.

The website is super simple, making it easy for newcomers and regulars to navigate. Jackpot City takes security seriously, using trusted online banking methods and strong encryption to keep everything safe.

One thing to note, though—the design of the site is a bit on the old-fashioned side, which might not be everyone’s cup of tea.

Here’s a detailed look at some key information:

Parent Company Name Cadtree Limited
Website https://www.jackpotcity.ca/
Head Office 135, High street, Sliema SLM 1548, Malta
CEO Tsachi Maimon
Company size/Employees 201-500 employees

Jackpot City First Impression

Jackpot City Casino’s initial impression is a bit of a mixed bag. The interface, decked out in a purple theme, feels a bit cluttered and could use a refresh. The site is structured around three primary areas: Casino Games, Table Games, and Live Casino, each with dropdown menus that reveal more specific subcategories.

As you scroll down, you’ll see sections that showcase information about the casino, its progressive jackpots, and spotlighted games. While the bottom of the page is loaded with quick links for easy navigation, constantly having to scroll can become tiresome after a while.

The games section is quite informative, offering interesting trivia about various slot games and terms. It also includes guides on how to play certain games, which can be quite handy. What’s more, a helpful FAQ section is tucked away at the bottom of the page, directly related to the content you’re viewing.

Your recently played, and most frequented games are conveniently saved in the casino lobby, making it easy to pick up where you left off. But to access the full spectrum of games, you need to sign up for an account.

One drawback is the lack of a provider filter, although there is a search bar to help find specific games. The website’s interface differs significantly between logged-in and logged-out states; the logged-in version offers a more user-friendly design with games more prominently displayed, unlike the logged-out version, which barely shows anything at all.

The mobile version of the site is responsive, but the same issues with busy design persist. There is a good variety of games, though some might find the selection overwhelming. Casino does promote the mobile version a lot, as you can see in the calls to try it out nearly anywhere on the website.

Usability aspects:

Ease of Browse Busy but functional; dropdown menus help
Mobile Games Availability Available, but registration is required for full access
Game Filters Basic, not very comprehensive
Search Function Works well, but limited to certain categories
Loading Speed Generally fast, occasional slowdowns

Jackpot City Casino offers a fair user experience, but there’s definitely room for some tweaks. The site layout is simplistic enough, which is great for getting around easily. Features like saving your favourite games in the lobby and the detailed FAQs add a nice touch, helping you settle in and find answers quickly. However, the site’s busy design and the somewhat dated purple theme could use a refresh to make things feel more current. Also, constantly scrolling through information can be a hassle. Considering these points, I’d give Jackpot City Casino a score of 4,5 out of 5. It works well enough, but a few improvements could really polish it all up.

Licensing, Security, and Player Protection Practices

Jackpot City Casino operates under a solid license from the Ontario Gaming Commission, license number OPIG1236392, which means everything’s above board and secure. They take responsible gambling seriously, with a dedicated section that’s easy to navigate and covers everything from general info to self-exclusion.

If you’re looking to manage your gambling, Jackpot City has some practical tools for you. You can limit how much you deposit and lose to keep your spending in check. For those needing a break, the self-exclusion options can be a real lifeline. The casino also recommends using Bet Blocker to keep your gambling habits in control and suggests Net Nanny to prevent underage gambling. For anyone struggling with gambling problems, there are additional resources like ConnexOntario and Gamblers Anonymous available.

Jackpot City conducts thorough age verification for new players to prevent underage gambling. If they find any underage activity, they’ll close the account immediately and forfeit any funds. They also recommend that households with shared devices use something like Net Nanny to block underage access. Bet Blocker isn’t just for self-exclusion; it can help with parental control, too.

There’s also a 10-question self-assessment test available to help you assess your gambling habits. However, the casino could improve by providing more detailed information about timeout options and fleshing out some of the features more.

Jackpot City Casino focuses on keeping things safe and secure for its players. They use SSL encryption, which makes sure your personal and financial information is well-guarded. 

General security information:

Security Feature Implementation
SSL Encryption 128-Bit
Deposit Limits Yes
Activity Limitations Yes
Self Exclusion Yes
Protection of Minors Net Nanny, Bet Blocker
Problem Gambling Organisations ConnexOntario, Gamblers Anonymous
IT-Security GTS CA 1P5
Firewall Yes
Anti Money Laundering Source of funds and identity verification

Jackpot City Casino does a solid job of creating a safe and regulated place for players to play their favourite games. They take responsible gambling seriously and do a good job protecting player information. While there are a few spots where they could offer a bit more detail, their efforts to keep things secure are really commendable. Considering everything I’ve seen related to security, I’d give them a strong 5 out of 5.

Overview of Jackpot City Terms & Conditions

Getting a handle on the Terms and Conditions (T&Cs) is key before diving into any online casino, and Jackpot City Casino is no exception. Here’s a quick rundown of the crucial points you’ll find in their T&Cs:

  1. Age Requirements: You need to be at least 19 years old to sign up and play.
  2. Account Limitations: Each player is allowed just one account. If you open more than one, the extras will be shut down.
  3. Payment Methods: They accept a variety of payment methods, including credit/debit cards, e-wallets, and bank transfers.
  4. Bonuses: Any bonuses you pick up come with specific wagering requirements you’ll need to meet before you can withdraw.
  5. Withdrawal Limits: There are set limits on how much you can withdraw daily, weekly, and monthly.
  6. Verification: You must verify your identity to start withdrawing your winnings.
  7. Inactive Accounts: If your account goes inactive for 12 months, you’ll be charged a monthly maintenance fee.
  8. Responsible Gaming: You can set deposit limits and self-exclude if needed.
  9. Jurisdiction: The casino operates under the laws of Ontario, Canada.

Jackpot City’s T&Cs are clear and detailed, but it’s always a good idea to read them yourself so you understand everything. That way, you can avoid any surprises down the road.

Bonuses and Promotions

Jackpot City casino offers various bonuses to spice up your first time at the casino and extend your playtime. These bonuses range from generous welcome offers to fun progressive jackpot opportunities, including special Jackpot City promo codes, and even some no-deposit bonuses, appealing well to both newcomers and existing players. That said, the offerings for existing players could be broader.

Welcome Bonus


For new players, Jackpot City rolls out a comprehensive four-part welcome bonus. Each of your first four deposits will be matched 100% up to C$400, starting with a minimum deposit of just $10. This setup is perfect for those looking to maximise their first few deposits and really get a good feel for what the casino has to offer. Remember that these bonuses come with a 35x wagering requirement, which you’ll need to meet before you can cash out any winnings.

Progressive Jackpot Deals

Jackpot City $1 and $5 deposit bonus

Jackpot City provides some tempting progressive jackpot deals if you’re in it for the big wins. Your initial deposit could land you 80 bonus spins on Wacky Panda for just C$1. The second deposit offers 50 bonus spins on Atlantean Treasures Mega Moolah with a C$5 minimum deposit. Additionally, there’s a chance to snag up to C$1,600 in bonuses over your first four deposits, each potentially doubling up to C$400. It’s important to check if these deals are available in your region due to certain restrictions.

100 Free Spins on Casino Connect Slot

Jackpot City 100 no deposit FS

This Jackpot City casino no deposit bonus requires 100 free spins without deposit on famous Microgaming slot ‘Casino Connect’. Move to our bonus section, simply click on “Get Free Spins” button and start playing with no deposit spins. No Jackpot City bonus codes required. A deposit of C$10 must be made to activate your winnings. Wagering requirements of 50x apply to bonus winnings.

10 Free Spins on Genius Bingo

Jackpot City 10 no deposit FS

This exclusive Jackpot City no deposit bonus offers 10 free spins available immediately after you click our “Get Free Spins” button in the bonus section. No deposit and promo codes are required, providing a risk-free opportunity to try one of the casino’s popular slot games. The maximum win from these free spins is capped at C$20. After using the free spins, a minimum deposit of C$10 is required to unlock and withdraw any winnings derived from them.

50 Free Spins on Golden Titans Slot

Jackpot City 50 no deposit FS

The last Jackpot City no deposit bonus offers 50 free spins on the Golden Titans slot, available without any deposit or registration! The process is simple: go to our bonus section, click on the ‘Get Free Spins’ button, and start playing Golden Titans. The biggest advantage of all no deposit bonuses is that you don’t need to search for Jackpot City bonus codes. To activate the winnings, you need to deposit C$10. The maximum win is C$20. Don’t forget about the 200x wagering requirement on bonus funds.

Bonus Wheel

Another great thing that most online casinos are not equipped with is the Bonus Wheel promotion. Here at Jackpot City Online Casino, there is a chance for every registered player to win amazing prizes without even playing. Those with a Jackpot City joining offer are also available to try this wheel. Namely, there’s a special wheel that appears from time to time and reminds players to spin it! If you feel lucky enough, give it a try, you certainly won’t regret it.

The array of bonus offerings at Jackpot City is quite attractive, particularly the structured welcome bonus. However, the high wagering requirements on deposit-free deals might put off some players. While the progressive jackpot deals and no-deposit bonuses offer additional fun, the limited deals for long-standing players and vague terms on some promotions could use improvement. Overall, I’d rate the bonus setup at Jackpot City Casino a solid 4.5 out of 5.

VIP Club

Jackpot City Casino runs a loyalty program about giving back to players who keep coming back for more. Every cash bet you place earns you loyalty points, which you can eventually swap for bonus credits.

Getting into Jackpot City’s loyalty program couldn’t be made easier. Just start placing cash wagers on your favourite games, and you’ll begin to accumulate points. What’s nice is that as soon as you make your first deposit, you’re welcomed with a bonus of 2,500 loyalty points to get you started. From there, the more you play, the more points you earn, and these points can be turned into bonus credits once you’ve collected enough.

Here are the potential ways to earn more points:

  • Welcome Boost: Receive 2,500 loyalty points instantly with your first deposit.
  • Wagers: Earn points for cash wagers on various casino games.
  • Bonus Credits: Redeem your loyalty points for bonus credits once you’ve accumulated enough.
  • Level Bonuses: Gain extra loyalty points each time you increase.
  • Loyalty Specials: Grab monthly specials on selected casino games.
  • Level-Ups: Progress through different levels to reach Privé, the exclusive invite-only tier.

The program is structured across several tiers: Bronze, Silver, Gold, Platinum, Diamond, and the invite-only Privé. Everyone who starts at the Bronze level can take advantage of basic perks and earn points immediately. As you move up to Silver, the rewards get a bit better, including a higher rate for converting points. Gold level speeds up your point collection and adds more perks. Platinum and Diamond increases the ante with more substantial bonuses and exclusive promotions, while Privé offers top-of-the-line, invitation-only benefits. Climbing these levels depends on accumulating loyalty points, progressively unlocking more valuable rewards and higher conversion rates.

Jackpot City makes it worth your while, especially if you play regularly. Every month, there are special deals on select casino games designed to stretch your dollars further. As you climb higher in the loyalty ranks, the bonuses grow bigger, and the offers become more personalised. Staying active and betting with cash is key if you want to leverage the loyalty program fully. Keep an eye on the monthly specials and work towards climbing the tiers to maximise your returns. Watch out for any extra promotions Jackpot City might throw in—they can be a great way to snag additional points and bonuses.

The loyalty program at Jackpot City is well-thought-out and user-friendly. The tier system adds a tingling sense of progression as you play. However, the program could be improved by offering more varied and frequent rewards for long-standing players. Based on the available information, I’d give the loyalty program a solid 4.5 out of 5. The welcome points and the ongoing monthly specials are great perks, but ramping up the promotions for loyal players would be even better.

Game Selection

games at jackpot city casino

Jackpot City Casino has a variety of games, including slots, table games, and live casino options. The lobby is divided into these three main sections, each with a dropdown menu that reveals subcategories. The interface can feel a bit busy, and constant scrolling gets tiring, but the quick links at the bottom of the page help with navigation. Casino has partnered with the top providers in the industry, mainly Microgaming, Pragmatic Play, OnAir Entertainment and Evolution.

In the games section, you’ll find trivia about different types of slots and other game terminology, which is a nice touch. There are also guides on how to play certain games, which is great for new players. Your latest and most played games are automatically saved in the casino lobby, making it easy to jump back in. However, you’ll need to register to access the full list of games.

The filtering system at Jackpot City Casino is basic. You can narrow your search by game categories, hot or cold games, saved favourites, or by typing the game name into the search bar. The same goes for the live casino lobby, where you must scroll through the entire list to find your preferred game because there’s only a search bar with no filters, which is quite inconvenient. Live games available are in full HD quality, however, so when you do access one, you will get to taste the crispy graphics in their full glory.

If you would like to try games before committing, you can demo them once they are registered. Just hover over the game image and click on ‘demo’. Live casino games don’t have demo options, but you can watch a few rounds before deciding to play. To check the Return to Player (RTP) for any game, launch it on mobile or desktop, find the Help icon or link, and look for the RTP section at the bottom of the Table of Contents.

Game information table:

Slots 400+ Penny Pelican, Lion Gems: Hold and Win, Book of Gold: Multichance, 100 Joker Staxx: 100 lines, Royal Coins: Hold and Win
Roulette 20+ European Roulette, French Roulette, Zoom Roulette, French Roulette. La Partage, European Roulette. Announce
Blackjack 34 Black Jack, European Blackjack, American Blackjack, 21 Burn Blackjack, Multihand Blackjack Pro
Betting N/A N/A
Video poker 23 Oasis Poker, Trey Poker, Caribbean Poker, Triple Edge Poker
Bingo 7 Break da Bank Again Video, Thunderstruck II Video, Bingo Pharoah
Baccarat 10+ Mini Baccarat, Speed Baccarat, Fat Banker, Baccarat, No Commision Baccarat
Jackpot games 10+ Lion Gems: Hold and Win, Coin Strike: Hold and Win, 100 Joker Staxx: 100 lines, Book of Gold: Multichance, 1 Reel – Caribbean Treasure
Live games 50 Live Poker, Live Baccarat, Speed Baccarat E, Live Lobby Baccarat, No Commision Baccarat
Poker 23 Joker Poker, Magic Poker, Texas Hold’em, Three Card Poker
Craps 2 Craps
Keno 2 Monkey Keno, Keno
Scratch and win 9 Monsters Scratch, Scratchy Bit, Lucky Scratch, Happy Scratch, Scratchy Big
eSports betting N/A
Crash games 2 Coyote Crash, Cabin Crashers

Check out the following sections for more details on what each game type offers.

Slot Games

jackpot city slots

Jackpot City Casino has a huge selection of slot games, with over 400 titles to choose from. These include video slots, classic 3-reel slots, and both progressive and fixed jackpots. What’s more, most slots are available on both desktop and mobile, so you can play on the go.

Here is a look at some of the top slot games available at Jackpot City Casino:

Game Title Developer RTP
Immortal Romance Microgaming 96.86%
King of Cash Microgaming 96.60%
Noble Sky Neon Valley Studios 96.12%
Hyper Gold Microgaming 96.08%
Ancient Fortunes: Zeus Triple Edge Studios 96.02%
Wacky Panda Microgaming 95.94%
Wolf Call SpinPlay Games 94.24%
Divine Riches Helios Microgaming 94.04%
Mask of Amun Fortune Factory Studios 94.00%
Masters of Valhalla Snowborn Games 94.00%
Mega Moolah Microgaming 88.12%

Table Games

Jackpot City Casino also has a solid selection of table games. With over 50 different options, including blackjack, roulette, and baccarat, there’s plenty to keep you entertained. Roulette is noted as one of the most iconic casino games, known for its mix of sophistication and simple gameplay. Jackpot City features several variants of this classic.

In this table, you can see some of the most prominent table games available:

Game Title Developer RTP
Perfect Strategy Blackjack Microgaming 99.91%
Atlantic City Blackjack Microgaming 99.65%
European Blackjack Gold Microgaming 99.60%
Premier Blackjack with Side Bets Microgaming 99.57%
Premier Blackjack with Buster Blackjack Microgaming 99.57%
Multifire Roulette Microgaming 97.30%
Turbo Auto Roulette Microgaming 97.30%
9 Pots of Gold™ Roulette Microgaming 97.30%
Dragon Tiger Microgaming 96.27%
American Roulette Microgaming 94.74%

Live Games

jackpot city live games

Live dealer games bring a real casino feel right to your screen, and Jackpot City Casino doesn’t disappoint with its selection. With over 50 live games, including blackjack, roulette, baccarat, and game shows, there’s plenty to explore. What’s more, these games load easily and boast excellent picture quality, providing you with crisp, clear visuals that make you feel as if you’re right at the table.

See Top-10 best Live Games at Jackpot City Casino in the table below:

Game Title Developer RTP
Private Blackjack OnAir 99.28%
Live Texas Hold’em Evolution 97.82%
Speed Roulette Evolution 97.30%
Mega Roulette Pragmatic Play 97.30%
Auto Roulette Evolution 97.30%
Mega Wheel Pragmatic Play 96.50%
Sweet Bonanza Candyland Pragmatic Play 96.48%
Blazing Dragon Tiger OnAir 96.27%
Blackjack Party Evolution 96.00%
Baccarat Squeeze Evolution 89.64%

Software Developers

Only the most exclusive software providers are offering their casino games here at Jackpot City Casino. This means that you can enjoy slots from Netent collection, and live dealer games from Evolution Gaming store. Besides that, there are plenty of other world-recognizable software providers such as Microgaming, Pragmatic Play, etc.

🎰 Provider 🌟 Most Popular Slots
Netent Starburst, Gonzo’s Quest, Dead or Alive
Evolution Gaming Live Slot Adventure, Evolution Reels, Dynamic Diamonds
Microgaming Mega Moolah, Thunderstruck II, Immortal Romance
Pragmatic Play The Dog House, Sweet Bonanza, Mustang Gold

Jackpot City Casino offers a robust selection of games, including slots, table games, and live dealer options. Despite this broad selection, the user interface could use some improvement. Browsing the site often requires excessive scrolling, and the filtering options are quite basic, making game discovery somewhat tedious. Additionally, the differences between the site’s logged-off and logged-in versions can be jarring for users. Adding games from more providers would also be a plus, as the casino offers games from only a select few. Based on these observations, I would rate Jackpot City Casino’s game variety and interface a 4.4 out of 5.

Jackpot City Casino Deposit Methods

payment methods jackpot city casino

Jackpot City Casino makes depositing funds easy and convenient, with a variety of options to choose from. The minimum deposit amount is set at C$10, and all transactions are processed instantly without any fees, allowing you to start playing immediately. This flexibility and efficiency set Jackpot City apart from many competitors.

One thing you should know is that the casino doesn’t support PayPal, which might be a drawback for some. Still, the available options should cover most players’ needs.

General deposit information:

Payment Method Minimum Deposit Processing Time Fees
Visa C$10 Instant None
Mastercard C$10 Instant None
Interac Online C$10 Instant None
Electronic Check C$10 Instant None
Instadebit C$10 Instant None
Paysafecard C$10 Instant None
MuchBetter C$10 Instant None
Apple Pay C$10 Instant None
Flexepin C$10 Instant None

Depositing funds is simple. After logging into your account, go to the Bank tab and select “Deposit.” You’ll be presented with several options. Choose your preferred method, enter the amount you wish to deposit, and follow the prompts to complete the transaction. Your account will be credited immediately.

However, it’s important to note the limits for deposits made using prepaid cards over seven days. You can deposit a maximum of C$250 in total for all prepaid methods. Additionally, you can use up to five unique prepaid cards for accepted or pending deposits. Multiple deposits with the same prepaid card still count as one method. These limits are set per account.

Jackpot City Casino offers a user-friendly deposit process with instant, fee-free transactions starting at just C$10. The absence of PayPal and cryptocurrency options might be a downside for some, but the overall convenience and efficiency are strong points. On my side, deposits were credited instantly without any issues. Overall, I’d rate the deposit methods at Jackpot City Casino as 4.5 out of 5. The only real downside is the lack of PayPal, which could limit some users.

Jackpot City Casino Withdrawal Methods

Moving on to the deposit options at Jackpot City Casino, the withdrawal process is similarly intuitive but comes with its own set of considerations. The casino offers the same to cash out your winnings, bar Paysafecard that’s unavailable for cashouts by default. However, the minimum withdrawal limit is set at C$50, which is higher than the industry norm and might be too much for casual players.

General withdrawal information:

Payment Method Minimum Withdrawal Processing Time Fees
Visa C$50 3 – 7 business days None
Mastercard C$50 3 – 7 business days None
Interac Online C$50 1 – 3 business days None
Electronic Check C$50 1 – 3 business days None
Instadebit C$50 24 – 48 hours None
MuchBetter C$50 24 – 48 hours None
Apple Pay C$50 24 – 48 hours None
Bank Transfer C$50 3 – 7 business days None

The timing of withdrawals varies depending on the method you choose. Web wallets are the quickest, usually processing your withdrawal within 24 to 48 hours. On the other hand, bank transfers and card withdrawals might take a bit longer, typically ranging from 3 to 7 business days. Thankfully, there are no fees attached to withdrawals, but it’s crucial to have all your account details verified and check that any wagering requirements connected to bonuses are met to avoid delays.

Here’s a quick guide on how to withdraw funds from your Jackpot City account:

  1. Log into your account.
  2. Head over to the Bank tab.
  3. Click on “Withdraw.”
  4. Select your preferred method for withdrawal.
  5. Enter the amount you wish to withdraw.
  6. Follow the on-screen prompts to complete the transaction.

Withdrawals generally need to be made using the same method as your deposits unless this isn’t possible. Additionally, all withdrawals have a mandatory pending period of at least 24 hours, during which you have the option to reverse the transaction if you change your mind.

While the variety of withdrawal methods at Jackpot City Casino is commendable, the high minimum withdrawal amount and the potentially lengthy waiting times for some methods can be drawbacks, such as the lack of a PayPal option. The withdrawal went with no issues, though the wait for funds to appear in my account felt a tad long. Considering these factors, I’d give the withdrawal process at Jackpot City Casino a rating of 4. out of 5.

Jackpot City KYC/Account Verification

Jackpot City Casino requires players to undergo a KYC (Know Your Customer) verification process to provide secure and compliant gaming practices. This process prevents fraud, money laundering, and underage gambling and is usually asked right prior to withdrawal.

Documents Required for Verification:

  1. Proof of Identity: A government-issued photo ID such as a passport, driver’s license, or national ID card.
  2. Proof of Address: A recent utility bill or bank statement (within the last 3 months) showing the player’s full name and address.
  3. Proof of Payment Method: Copies of the front and back of credit/debit cards used or screenshots of e-wallet accounts, providing sensitive details are obscured.
  4. Source of Funds: In some instances, players might need to provide evidence of their source of funds. This could include pay slips, bank statements, or documents confirming other sources of income.

The verification process typically begins immediately after account registration. Players are hassled to complete verification before hiring in gameplay or requesting withdrawals. The process ‌ takes a few days but may vary based on the clarity and validity of the documents provided.

For any issues or queries related to verification, players can contact Jackpot City’s customer support. While specific email addresses for verification purposes are not always provided, the general support email or live chat feature can be used for inquiries.

I’d consider Jackpot City’s KYC process efficient and not too time-consuming. Still, there’s definitely room for a bit more support, particularly for new players. More clarity on document requirements and perhaps quicker feedback on the status of your submission would make this process even more convenient.

Sign Up Process

Signing up at Jackpot City Casino is pretty simple. Here’s how I did it:

step 1 Start by Hitting "Sign Up"

Just go to the Jackpot City Casino homepage and find the yellow “Sign Up” button to get things rolling.

step 2 Confirm Your Location

You’ll need to select your country, province and city. This step verifies that you can join based on your location and receive regional offerings.

step 3 Enter Your Personal Details

ou’ll be asked for your name, date of birth, and contact info. It’s important to confirm these details match what’s on your ID to avoid any mix-ups later.

step 4 Agree to The Rules

Take a moment to read through the terms and conditions privacy policy and give any other required consent. Make sure you’re okay with everything before you proceed.

step 5 Finish Up by Clicking "Register"

After filling everything out, hit the “Register” button to wrap up your sign-up.

jackpot city registration

You’ll probably have to verify your email by clicking on a link they send you. Also, adding extra info like your address and phone number, setting up security questions, and choosing strong login details are good next steps to secure and complete your account setup.

Once you’re all set up, here are a few tips to make the most of your time at Jackpot City Casino:

  1. Check out the bonuses: Keep an eye on any welcome bonuses and make sure you understand the wagering requirements that come with them.
  2. Look into payment methods: Get to know what payment options are available and pick the one that works best for you.

Set limits: Think about setting deposit and loss limits right from the start to help keep your spending in check.

Jackpot City Mobile

Jackpot City Casino really steps up when it comes to playing on the go. They’ve developed a user-friendly mobile version and also offer dedicated apps for both iOS and Android devices. This makes it super convenient for players who want to indulge in their gaming session while out and about.

jackpot city mobile casino

The mobile site and apps reflect the full-scale operation you’d expect from their desktop site, loaded with a wide array of games ranging from slots to live dealer games and classic table games. This commitment shows Jackpot City’s understanding of today’s players who value flexibility and the ability to play anywhere, anytime.

App information:

Android Casino App
Jackpot City Casino App for Android https://play.google.com/store/apps/details?id=com.dos.jackpotcity.ont
Android App Installs 1K+ Downloads
Provider SGHC
Last Update 15 January, 2024
Compatibility Android 8.1 or later
iPhone Casino App
Jackpot City Casino App for iPhone https://apps.apple.com/mt/app/jackpot-city-online-casino/id571932135
iPhone App Rating 1*
iPhone App Reviews 1 Review
Provider Sugarbush Worx (Pty) Ltd
Latest Version Version 15.2.6
Size 15.2 MB
Compatibility Requires iOS 14.0 or later.
Language English

Using the mobile version, I noticed that the games load incredibly fast, even on mobile internet, which is not always the case with other sites. The design is simple, making it easy to find your way around, be you withdrawing winnings or jumping into a quick game. The apps are stable and run without any glitches.

Using the mobile version, I noticed that the games load incredibly fast, even on mobile internet, which is not always the case with other sites. The design is simple, making it easy to find your way around, be you withdrawing winnings or jumping into a quick game. The apps are stable and run without any glitches.

Jackpot City Casino’s mobile setup is splendid. The casino delivers a thoroughly entertaining mobile gamble, a worthy competition in Canada’s crowded market. The intuitive design and reliable performance of both the mobile site and apps make gaming effortless and fun. I’d give my mobile performance at Jackpot City Casino a solid 4.7 out of 5. Its solid performance and nice game availability are major pluses, though a broader range of mobile-specific games could make it even better.

Security and Player Protection

When it comes to online gaming, security and player protection are paramount. At our platform, we take these matters seriously and have implemented a range of measures to ensure your peace of mind. This table highlights the various security features and safeguards that we have put in place to provide you with a secure and responsible gaming environment.

🔒 Feature 📝 Details
Deposit Limits Adjustable
Activity Limitations Available
Self Exclusion Available
Protection of Minors Guaranteed
Problem Gambling Organisations GamCare
Encryption 128-Bit SSL
IT-Security Cloudflare Inc.
RTP Analysis RNG
Anti Money Laundering Two-factor authentication (2FA)

With the growth of the iGaming industry, players can now join online casinos from other countries without any issues. Jackpot City Casino is a friendly, international casino with more than 9.1M users worldwide. Therefore, players from Germany, Netherlands, New Zealand, Great Britain and 228 other countries now have an opportunity to create an account and enjoy their favourite casino games. The Netherlands and New Zealand are two of the biggest markets for the Jackpot City casino.

The Netherlands

Having native payment methods available for Dutch players makes Jackpot City Casino very accessible and convenient. More than 782k people visit Jackpot City Casino each month, and 43% of them are women and 57% are men. The majority of players come from large cities like Amsterdam and Rotterdam. This is not uncommon, as big urban areas have always been epicentres for online casino players. However, what we find interesting is that most users play on mobile devices — 78%, while desktop players make up only 22%. The most popular casino games are Baccarat and Roulette, and the top online video slots in the Netherlands are Book of Dead, Gonzo’s Quest Megaways and Dead or Alive 2.

New Zealand

With native payment methods available for New Zealand players, Jackpot City is incredibly practical and accessible. There are more than 750K visitors per month to Jackpot City, with 45% women and 55% men. The majority of players come from large cities like Auckland and Christchurch. This is not unheard of, as metropolitan area residents tend to use online casinos more. Interestingly, users prefer mobile devices to desktop devices — 84% versus 16%. In terms of games, roulette and blackjack are the top casino games in New Zealand, while Mega Moolah, Mega Fortune and Hall of Gods are the most popular online slots in the country.

Customer Support

When you scroll down to the bottom of the page, you will see a friendly note saying ‘’We are here for you 24/7’’.

jackpot city support

Jackpot City Casino provides two ways for players to contact customer support: Live Chat and email. There’s no phone support option available.

The general FAQ section, found under the ‘Support’ tab, is quite comprehensive and touches on various topics like withdrawals, tech issues, and responsible gaming. It’s a helpful resource for solving common issues on your own without needing to contact support directly. While there are smaller FAQ sections throughout the casino pages, they don’t provide the same depth as the main Help Center.

For those looking to use live chat, you’ll need to follow a few steps: navigate the FAQ, select an article, and then click ‘no’ when asked if it was helpful. This roundabout method isn’t the most user-friendly and can be a bit frustrating. Despite this, the positive is that live chat is always available, so help is there whenever you need it. Email support is also 24/7, with responses typically arriving within a few hours.

If you run into delays or don’t get a response quickly, check your internet connection and check that there are no typos in your email contact details. If live chat doesn’t connect, try initiating it again using the same steps.

Support options overview:

Support Method Availability Average Response Time
Live Chat 24/7 Within minutes
Email 24/7 Within a few hours
Phone Support Not available

When I tried out the live chat to ask about cashout procedures at Jackpot City Casino, getting to the chat feature was a bit confusing at first. However, once I connected with a support agent, the opinion turned around quickly. The agent was prompt and really helpful, answering my questions about cashouts in just a few minutes.

At Jackpot City Casino, you can reach customer support any time via live chat and email, but accessing the Live Chat is very unintuitive The broad FAQ section is a real advantage, as it clears up a lot of common questions right off the bat. The Live Chat support was really on the ball—quick and helpful, however, the initial difficulty in accessing live chat does take away from the positives somewhat. I’d rate their customer support a 4.6 out of 5. If they could make the live chat more directly accessible, it would greatly improve the support quality at Jackpot City Casino.

Jackpot City Casino Jackpot City Casino
BonusC$1600 Welcome Bonus
Min. depositC$10
Wag. req. (bonus)35x
Wag. req. (spins)--

19+ | New customers only • Min deposit C$ 10 • 35x wagering • Opt-in required • Terms apply Full Bonus T&C

Ruby Fortune Ruby Fortune
BonusC$250 bonus
Min. depositC$5
Wag. req. (bonus)70x
Wag. req. (spins)--

19+ | 1st / 2nd and 3rd Deposit - Match Bonus up to C$250 • New customers only • Min d...eposit C$ 5 • 70x Full Bonus T&C

Zodiac Casino Zodiac Casino
Bonus80 Bonus Spins
Min. deposit$1
Wag. req. (bonus)200x
Wag. req. (spins)200x

19+ | First-time depositors only. Min deposit: $1. Max offer: $10 Bingo Bonus, 5 Free ...Bingo Tickets (on Big Bang) & 20 Free Spins (on a game of our choice). Bingo Bonus can be used in any room. Bingo Tickets and Free Spins are valid for 7 days. Bingo Bonus & Bingo Ticket winnings come with 4x wagering. Free Spins winnings are credited as bonus funds with 40x wagering and are capped at $2.00. Bingo Bonus win cap: $400 + the initial bonus amount. Wagering requirements vary by game. Deposit balance is available for withdrawal at any time. General withdrawal restrictions & full T&Cs apply. Valid until further notice. Full Bonus T&C

7Bit Casino 7Bit Casino
BonusUp To C$5,000 Bonus + 100 FS
Min. depositC$20
Wag. req. (bonus)45x
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19+ | New players only. First four deposits only. Min. deposit: C$20. 45x wagering on ...bonus. Max. bet: C$1.5. Full Bonus T&C

What the Players Are Saying About Jackpot City



Jackpot City Casino has a mixed reputation on AskGamblers, with a 5.1 out of 10 rating based on 97 reviews. Some players like the variety of games and the use of popular providers like Microgaming. The option to deposit small amounts and the availability of a mobile app are also appreciated. A few users have reported they loved the casino’s bonuses and loyalty programs.

However, many players are frustrated with the slow withdrawal process and poor customer support. Long delays in getting funds and issues with the verification process are common complaints. Some users found their accounts blocked without clear reasons, and contacting support often led to further frustration due to unresponsive or unhelpful agents.

Another major issue is the difficulty in cashing out winnings. Many players reported withdrawals being reversed multiple times and being required to provide detailed documentation repeatedly. This has created a perception that the casino’s practices are designed to delay or prevent payouts.

The reviews on AskGamblers indeed highlight a mixed bag for Jackpot City Casino. While some players appreciate the game selection and deposit options, many are frustrated with slow withdrawals and poor customer support. Improving customer service and streamlining the withdrawal process would greatly benefit the casino.



Jackpot City Casino has a low rating of 1.2 out of 5 on TrustPilot, based on 538 reviews. Many users have voiced serious concerns about the casino’s operations and customer service. Common issues include account closures, problems with withdrawing funds, and a lack of response from customer support. Players frequently mention deposits not showing up in their accounts and withdrawals being delayed or reversed for unclear reasons.

Numerous complaints are made about the difficulty of accessing live chat support and the unhelpfulness of automated responses. The casino’s failure to address negative reviews adds to players’ frustration and distrust. Some users report initial success with withdrawals, only to face issues later, which has led to suspicions that the casino might be using tactics to hook players before making it hard for them to cash out.

Several reviews mention unauthorised access to accounts and winnings being reversed without consent, raising serious security concerns. Many players are dissatisfied with the casino’s response to these problems, or lack thereof, leading them to warn others against using the site.

The reviews on TrustPilot highlight significant issues with Jackpot City Casino. Many players report problems with account management, withdrawals, and customer support. The casino’s lack of response to negative feedback further damages its reputation. Based on such reception, to regain trust, the casino needs to address these issues and improve its support system.

lcb logo


Jackpot City Casino’s presence on LCB, as reflected by a user rating of 2.5 out of 5 based on 74 comments and 296 votes, showcases a wide range of player backgrounds and feedback.

The casino garners appreciation for features like daily free spins and the money wheel in daily games, indicating a commitment to keeping the gaming fresh and interesting. The low minimum deposit requirement is another aspect that players find appealing, allowing them to gamble with less risk. Long-term members, in particular, have expressed satisfaction with their overall background, highlighting reliable withdrawals and a stable gaming environment.

However, this positive feedback is tempered by significant concerns. A notable area of discontent is the casino’s customer service, with players frequently citing inefficiencies in the live chat and difficulties in getting timely responses via email or phone. Withdrawal issues, including high fees and prolonged waiting times, are recurrent criticism points, causing players frustration. The shift in the casino’s reputation, especially after its integration into a group with a less favourable standing, has raised questions about its operational practices. 

In summary, while Jackpot City Casino demonstrates strengths in game variety and promotional offerings, it could be improved in customer service, withdrawal processes, and consistent operational standards. This blend of positive and negative feedback results in a moderate overall satisfaction score, underscoring the need for improvements in critical areas that directly affect player trust and satisfaction.



Jackpot City Casino has received mixed reviews on Casino Guru, with an average rating of 5.1 out of 10 from 43 reviews. Some players like the variety of games and the ease of making deposits. There are mentions of decent customer service and successful withdrawals, though these positive points are often overshadowed by numerous complaints.

A common criticism is the outdated design and low return-to-player (RTP) rates compared to previous years. Many users report issues with the withdrawal process, highlighting long delays and complicated verification procedures. Some players feel that the bonus system needs to be more accurate and easier to benefit from due to high wagering requirements and frequent issues with cashing out winnings.

Additionally, the daily bonus wheel and other promotions are often described as unhelpful or ineffective, with many players feeling that they never really win anything substantial. Complaints about customer service include long response times and unhelpful interactions, leaving players frustrated.

Jackpot City Casino has a mixed reputation among players on Casino Guru. While some liked the game selection and deposit options, many were dissatisfied with the withdrawal process and customer service. There is clear room for improvement in their customer service and withdrawal processes to boost player trust and satisfaction.


Jackpot City offers a solid lineup of games from well-known game developers, covering everything from slots and table games to live dealer setups. While the selection itself is involving, finding your way around these games could be made simpler; the site’s layout sometimes makes it hard to quickly locate your favourite games. The overall design of the casino has its ups and downs too—it looks great in some parts, but in others, it can feel a bit too busy and might overwhelm some users. Jackpot City also has a mobile app that’s available for iOS and Android users, providing a nice alternative to desktop play with a wide range of games. The app is intuitively designed, making it easy for players to navigate and play their games anytime, anywhere.

A significant downside at Jackpot City is the high minimum withdrawal limit of C$50, which might put off players who prefer withdrawing smaller winnings. While the casino does have around-the-clock support, the live chat feature isn’t the easiest to access, and the lack of phone support could be a drawback for those who prefer speaking to someone directly. The promotional offers for new players are quite appealing, featuring welcome bonuses and even a bonus wheel. Yet, the wagering requirements are on the higher side—70x for no deposit bonuses, which is considerably steep. Another downside is the absence of promotions for existing players, which might not sit well with those who stick around.

On the brighter side, the casino’s payment options are comprehensive, which simplifies the process of funding your account, although the absence of PayPal might be inconvenient for some. The loyalty program is a highlight, rewarding regular players with various perks and incentives.

Wrapping up, Jackpot City has its pros and cons. The broad game selection and generous bonuses for newbies are attractive, but the high withdrawal minimum and the somewhat hidden customer support options could use some work. The loyalty program is a noteworthy feature, providing value for ongoing play. My interactions with customer support were quite positive—they were prompt and effective. I’d give Jackpot City a 4.6 out of 5. If the casino could tweak its layout for better navigation and lower its withdrawal thresholds, it would boost overall satisfaction. If you’re curious, it’s worth taking a spin at Jackpot City to see if it meets your gaming needs.

Overall Rating

How we rank 4.6
License and Security 5.0
Bonuses & Special Offers 4.5
Deposit & Withdrawal Options 4.2
Mobile Optimization 4.7
Gaming Experience 4.4
Customer Care 4.6
Mila Roy
Mila Roy Content Strategist


  • Email [email protected]
  • Telephone 1.800.768.1946
  • Live Help Yes
  • Countries Available Albania, Algeria, American Samoa, Andorra, Angola, Antarctica, Antigua and Barbuda, Argentina, Armenia, Aruba, Austria, Azerbaijan, Bahamas, Bahrain, Bangladesh, Barbados, Belarus, Belize, Benin, Bermuda, Bhutan, Bolivia, Plurinational State of, Bonaire, Sint Eustatius and Saba, Bosnia and Herzegovina, Botswana, Bouvet Island, Brazil, British Indian Ocean Territory, Brunei Darussalam, Bulgaria, Burkina Faso, Burundi, Cabo Verde, Cambodia, Cameroon, Canada, Cayman Islands, Central African Republic, Chad, Chile, China, Christmas Island, Cocos (Keeling) Islands, Colombia, Comoros, Congo, Congo, The Democratic Republic of the, Cook Islands, Costa Rica, Croatia, Cuba, Curaçao, Cyprus, Côte d'Ivoire, Denmark, Djibouti, Dominica, Dominican Republic, Ecuador, Egypt, El Salvador, Equatorial Guinea, Eritrea, Eswatini, Ethiopia, Falkland Islands (Malvinas), Faroe Islands, Fiji, Finland, Gabon, Gambia, Georgia, Germany, Ghana, Gibraltar, Greece, Greenland, Grenada, Guam, Guatemala, Guernsey, Guinea, Guinea-Bissau, Guyana, Haiti, Heard Island and McDonald Islands, Holy See (Vatican City State), Honduras, Hong Kong, Hungary, Iceland, India, Indonesia, Iran, Islamic Republic of, Iraq, Ireland, Isle of Man, Israel, Jamaica, Japan, Jersey, Jordan, Kazakhstan, Kenya, Kiribati, Korea, Democratic People's Republic of, Korea, Republic of, Kuwait, Kyrgyzstan, Lao People's Democratic Republic, Latvia, Lebanon, Lesotho, Liberia, Libya, Liechtenstein, Luxembourg, Macao, Madagascar, Malawi, Malaysia, Maldives, Mali, Malta, Marshall Islands, Mauritania, Mauritius, Mexico, Micronesia, Federated States of, Moldova, Republic of, Monaco, Mongolia, Montenegro, Montserrat, Morocco, Mozambique, Myanmar, Namibia, Nauru, Nepal, Netherlands, New Zealand, Nicaragua, Niger, Nigeria, Niue, Norfolk Island, North Macedonia, Northern Mariana Islands, Norway, Oman, Pakistan, Palau, Palestine, State of, Panama, Papua New Guinea, Paraguay, Peru, Philippines, Pitcairn, Poland, Portugal, Puerto Rico, Qatar, Romania, Rwanda, Saint Barthélemy, Saint Helena, Ascension and Tristan da Cunha, Saint Kitts and Nevis, Saint Lucia, Saint Pierre and Miquelon, Saint Vincent and the Grenadines, Samoa, San Marino, Sao Tome and Principe, Saudi Arabia, Senegal, Serbia, Seychellåes, Sierra Leone, Singapore, Sint Maarten (Dutch part), Solomon Islands, Somalia, South Africa, South Georgia and the South Sandwich Islands, South Sudan, Sri Lanka, Sudan, Suriname, Svalbard and Jan Mayen, Sweden, Switzerland, Syrian Arab Republic, Taiwan, Tajikistan, Tanzania, United Republic of, Thailand, Timor-Leste, Togo, Tokelau, Tonga, Trinidad and Tobago, Tunisia, Turkmenistan, Turks and Caicos Islands, Tuvalu, Uganda, United Arab Emirates, Uruguay, Uzbekistan, Vanuatu, Venezuela, Bolivarian Republic of Vietnam, Western Sahara, Zimbabwe, Åland Islands


How to see your transaction history at Jackpot City Casino?

Checking your recent deposits or withdrawals allows you to keep track of and manage your gaming habits and any winnings you may have. To view your transaction history, you need to be logged in. Once logged in, go to the “Bank” section and click on the three dots next to the “Deposit” and “Withdrawal” tabs. Then, select “Transaction History.” Your Net Position is the difference between your Total Deposits and Total Withdrawals. This feature helps you monitor your spending and earnings effectively.

What should I do if I can't login to Jackpot City Casino?

If you’re struggling to log in, there are a few troubleshooting tips you can try. You may have forgotten your username. In this case, click the “Forgotten Password?” link on the login page and then choose “Forgot Username.” Enter your email address and submit it. Instructions will be sent to your registered email address. If you have forgotten your password, click the “Forgotten Password?” link on the login page, enter your username, and submit it. You will receive an email to reset your password. It may take a few minutes for the email to arrive, so check your junk/spam folder if it’s not in your inbox. Also, remember, you only have one account, as having multiple accounts can cause login issues. Only your first registered account will remain open, while any others will be locked for security and data protection reasons.

Can I update my personal information at Jackpot City Casino?

Yes, you can update your personal information, and it’s important to keep your account details current. Doing this helps to maintain your account security and that you receive all necessary communications from the casino. To update your information, log into your account and go to the account settings or profile section. Here, you can edit details such as your email address, phone number, and home address. If you run into any issues while updating your information, customer support is available 24/7.

Does Jackpot City Casino have a Refer-a-Friend program?

No, Jackpot City Casino does not have a Refer-a-Friend program. You cannot earn bonuses or rewards by inviting friends to join the casino. While this might be a downside for those who like to share their gambling achievements with friends, the casino focuses on providing quality games and bonuses directly to its users.

Are games at Jackpot City Casino fair?

Yes, the games at Jackpot City Casino are fair. They use a Random Number Generator (RNG), guaranteeing that all game outcomes are random and fair. This technology is regularly tested to maintain fairness and transparency, giving players confidence in the integrity of the games.

Does JackpotCity offer a demo mode for games?

Yes, JackpotCity provides a demo mode for most of its games. This feature allows players to try out games without wagering real money, offering a chance to familiarize themselves with game mechanics and features.

How often are new games added to JackpotCity Casino?

JackpotCity frequently updates its game library, typically adding new titles every month. These additions guarantee a fresh and varied gaming background, often including the latest releases from their partnered software providers.

User reviews of Jackpot City

User Rating Rated by 7 users
Good Neutral Bad
Have you had any prior experience with this casino?

2 days ago


Canada Canada

Not a particularly good experience. I had to wait 20 hours for my first deposit to be credited. In customer support I was told that it was the payment provider, but that wasn't a particularly nice start. After the money came everything was fine and I had fun playing games.

4 days ago


Canada Canada


Great selection of games

Good rewards system and concept
Live support is often unable to fix any issues

June 4, 2024


Canada Canada



don’t understand all these positive ratings - can only be Scam. Why should one be satisfied with 5days waiting time for each payout. Very rude way to delay payout and I‘ve never seen such terms in any casino before.

June 1, 2024


Canada Canada

the best casino overall. I didn't deal with the deposit bonuses at all. I won $1000, and the withdrawal was done normally. The only downside is that withdrawals are excruciatingly slow 5 -7 days for me personally. I recommend it as a casino

May 29, 2024


Canada Canada

withdrawals are pretty fast 2-3 days on mastercard. the site looks nice, and the support is okay better than most casinos

May 23, 2024


Canada Canada

There is a big selection of games and payment methods available. Support is also pretty friendly. I lost all my deposits, so I know nothing about withdrawals
I don't like the website's design. It's confusing, and the text is sometimes unreadable. Also, it doesn't run very well on mobile. Overall, I won't be playing anymore

May 20, 2024


Canada Canada

They have passed the delay in processing my withdrawal according to their own rules. I am still waiting for a payment. This casino seems to be unlicensed. WARNING

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