Jackpot City Casino

Bonuses and Promotions

Jackpot City casino offers various bonuses to spice up your first time at the casino and extend your playtime. These bonuses range from generous welcome offers to fun progressive jackpot opportunities, including special Jackpot City promo codes, and even some no-deposit bonuses, appealing well to both newcomers and existing players. That said, the offerings for existing players could be broader.

Welcome Bonus

For new players, Jackpot City rolls out a comprehensive four-part welcome bonus. Each of your first four deposits will be matched 100% up to C$400, starting with a minimum deposit of just $10. This setup is perfect for those looking to maximise their first few deposits and really get a good feel for what the casino has to offer. Remember that these bonuses come with a 35x wagering requirement, which you’ll need to meet before you can cash out any winnings.

Progressive Jackpot Deals

Jackpot City provides some tempting progressive jackpot deals if you’re in it for the big wins. Your initial deposit could land you 80 bonus spins on Wacky Panda for just C$1. The second deposit offers 50 bonus spins on Atlantean Treasures Mega Moolah with a C$5 minimum deposit. Additionally, there’s a chance to snag up to C$1,600 in bonuses over your first four deposits, each potentially doubling up to C$400. It’s important to check if these deals are available in your region due to certain restrictions.

100 Free Spins on Casino Connect Slot

This Jackpot City casino no deposit bonus requires 100 free spins without deposit on famous Microgaming slot ‘Casino Connect’. Move to our bonus section, simply click on “Get Free Spins” button and start playing with no deposit spins. No Jackpot City bonus codes required. A deposit of C$10 must be made to activate your winnings. Wagering requirements of 50x apply to bonus winnings.

10 Free Spins on Genius Bingo

This exclusive Jackpot City no deposit bonus offers 10 free spins available immediately after you click our “Get Free Spins” button in the bonus section. No deposit and promo codes are required, providing a risk-free opportunity to try one of the casino’s popular slot games. The maximum win from these free spins is capped at C$20. After using the free spins, a minimum deposit of C$10 is required to unlock and withdraw any winnings derived from them.

50 Free Spins on Golden Titans Slot

The last Jackpot City no deposit bonus offers 50 free spins on the Golden Titans slot, available without any deposit or registration! The process is simple: go to our bonus section, click on the ‘Get Free Spins’ button, and start playing Golden Titans. The biggest advantage of all no deposit bonuses is that you don’t need to search for Jackpot City bonus codes. To activate the winnings, you need to deposit C$10. The maximum win is C$20. Don’t forget about the 200x wagering requirement on bonus funds.

Bonus Wheel

Another great thing that most online casinos are not equipped with is the Bonus Wheel promotion. Here at Jackpot City Online Casino, there is a chance for every registered player to win amazing prizes without even playing. Those with a Jackpot City joining offer are also available to try this wheel. Namely, there’s a special wheel that appears from time to time and reminds players to spin it! If you feel lucky enough, give it a try, you certainly won’t regret it.

VIP Club

Jackpot City Casino runs a loyalty program about giving back to players who keep coming back for more. Every cash bet you place earns you loyalty points, which you can eventually swap for bonus credits.

Getting into Jackpot City’s loyalty program couldn’t be made easier. Just start placing cash wagers on your favourite games, and you’ll begin to accumulate points. What’s nice is that as soon as you make your first deposit, you’re welcomed with a bonus of 2,500 loyalty points to get you started. From there, the more you play, the more points you earn, and these points can be turned into bonus credits once you’ve collected enough.

Here are the potential ways to earn more points:

• Welcome Boost: Receive 2,500 loyalty points instantly with your first deposit.
• Wagers: Earn points for cash wagers on various casino games.
• Bonus Credits: Redeem your loyalty points for bonus credits once you’ve accumulated enough.
• Level Bonuses: Gain extra loyalty points each time you increase.
• Loyalty Specials: Grab monthly specials on selected casino games.
• Level-Ups: Progress through different levels to reach Privé, the exclusive invite-only tier.

The program is structured across several tiers: Bronze, Silver, Gold, Platinum, Diamond, and the invite-only Privé. Everyone who starts at the Bronze level can take advantage of basic perks and earn points immediately. As you move up to Silver, the rewards get a bit better, including a higher rate for converting points. Gold level speeds up your point collection and adds more perks. Platinum and Diamond increases the ante with more substantial bonuses and exclusive promotions, while Privé offers top-of-the-line, invitation-only benefits. Climbing these levels depends on accumulating loyalty points, progressively unlocking more valuable rewards and higher conversion rates.

Game Selection

Jackpot City Casino has a variety of games, including slots, table games, and live casino options. The lobby is divided into these three main sections, each with a dropdown menu that reveals subcategories. The interface can feel a bit busy, and constant scrolling gets tiring, but the quick links at the bottom of the page help with navigation. Casino has partnered with the top providers in the industry, mainly Microgaming, Pragmatic Play, OnAir Entertainment and Evolution.

In the games section, you’ll find trivia about different types of slots and other game terminology, which is a nice touch. There are also guides on how to play certain games, which is great for new players. Your latest and most played games are automatically saved in the casino lobby, making it easy to jump back in. However, you’ll need to register to access the full list of games.

The filtering system at Jackpot City Casino is basic. You can narrow your search by game categories, hot or cold games, saved favourites, or by typing the game name into the search bar. The same goes for the live casino lobby, where you must scroll through the entire list to find your preferred game because there’s only a search bar with no filters, which is quite inconvenient. Live games available are in full HD quality, however, so when you do access one, you will get to taste the crispy graphics in their full glory.

If you would like to try games before committing, you can demo them once they are registered. Just hover over the game image and click on ‘demo’. Live casino games don’t have demo options, but you can watch a few rounds before deciding to play. To check the Return to Player (RTP) for any game, launch it on mobile or desktop, find the Help icon or link, and look for the RTP section at the bottom of the Table of Contents.

Game information table:

Check out the following sections for more details on what each game type offers.

Slot Games

Jackpot City Casino has a huge selection of slot games, with over 400 titles to choose from. These include video slots, classic 3-reel slots, and both progressive and fixed jackpots. What’s more, most slots are available on both desktop and mobile, so you can play on the go.

Here is a look at some of the top slot games available at Jackpot City Casino:

Table Games

Jackpot City Casino also has a solid selection of table games. With over 50 different options, including blackjack, roulette, and baccarat, there’s plenty to keep you entertained. Roulette is noted as one of the most iconic casino games, known for its mix of sophistication and simple gameplay. Jackpot City features several variants of this classic.

In this table, you can see some of the most prominent table games available:

Live Games

Live dealer games bring a real casino feel right to your screen, and Jackpot City Casino doesn’t disappoint with its selection. With over 50 live games, including blackjack, roulette, baccarat, and game shows, there’s plenty to explore. What’s more, these games load easily and boast excellent picture quality, providing you with crisp, clear visuals that make you feel as if you’re right at the table.

See Top-10 best Live Games at Jackpot City Casino in the table below:

Software Developers

Only the most exclusive software providers are offering their casino games here at Jackpot City Casino. This means that you can enjoy slots from Netent collection, and live dealer games from Evolution Gaming store. Besides that, there are plenty of other world-recognizable software providers such as Microgaming, Pragmatic Play, etc.

Jackpot City Casino Deposit Methods

Jackpot City Casino makes depositing funds easy and convenient, with a variety of options to choose from. The minimum deposit amount is set at C$10, and all transactions are processed instantly without any fees, allowing you to start playing immediately. This flexibility and efficiency set Jackpot City apart from many competitors.

One thing you should know is that the casino doesn’t support PayPal, which might be a drawback for some. Still, the available options should cover most players’ needs.

General deposit information:

Depositing funds is simple. After logging into your account, go to the Bank tab and select “Deposit.” You’ll be presented with several options. Choose your preferred method, enter the amount you wish to deposit, and follow the prompts to complete the transaction. Your account will be credited immediately.

However, it’s important to note the limits for deposits made using prepaid cards over seven days. You can deposit a maximum of C$250 in total for all prepaid methods. Additionally, you can use up to five unique prepaid cards for accepted or pending deposits. Multiple deposits with the same prepaid card still count as one method. These limits are set per account.

Jackpot City Casino Withdrawal Methods

Moving on to the deposit options at Jackpot City Casino, the withdrawal process is similarly intuitive but comes with its own set of considerations. The casino offers the same to cash out your winnings, bar Paysafecard that’s unavailable for cashouts by default. However, the minimum withdrawal limit is set at C$50, which is higher than the industry norm and might be too much for casual players.

General withdrawal information:

The timing of withdrawals varies depending on the method you choose. Web wallets are the quickest, usually processing your withdrawal within 24 to 48 hours. On the other hand, bank transfers and card withdrawals might take a bit longer, typically ranging from 3 to 7 business days. Thankfully, there are no fees attached to withdrawals, but it’s crucial to have all your account details verified and check that any wagering requirements connected to bonuses are met to avoid delays.

Here’s a quick guide on how to withdraw funds from your Jackpot City account:

1. Log into your account.
2. Head over to the Bank tab.
3. Click on “Withdraw.”
4. Select your preferred method for withdrawal.
5. Enter the amount you wish to withdraw.
6. Follow the on-screen prompts to complete the transaction.

Withdrawals generally need to be made using the same method as your deposits unless this isn’t possible. Additionally, all withdrawals have a mandatory pending period of at least 24 hours, during which you have the option to reverse the transaction if you change your mind.

Jackpot City KYC/Account Verification

Jackpot City Casino requires players to undergo a KYC (Know Your Customer) verification process to provide secure and compliant gaming practices. This process prevents fraud, money laundering, and underage gambling and is usually asked right prior to withdrawal.

Documents Required for Verification:

1. Proof of Identity: A government-issued photo ID such as a passport, driver’s license, or national ID card.
2. Proof of Address: A recent utility bill or bank statement (within the last 3 months) showing the player’s full name and address.
3. Proof of Payment Method: Copies of the front and back of credit/debit cards used or screenshots of e-wallet accounts, providing sensitive details are obscured.
4. Source of Funds: In some instances, players might need to provide evidence of their source of funds. This could include pay slips, bank statements, or documents confirming other sources of income.

The verification process typically begins immediately after account registration. Players are hassled to complete verification before hiring in gameplay or requesting withdrawals. The process ‌ takes a few days but may vary based on the clarity and validity of the documents provided.

You’ll probably have to verify your email by clicking on a link they send you. Also, adding extra info like your address and phone number, setting up security questions, and choosing strong login details are good next steps to secure and complete your account setup.

Once you’re all set up, here are a few tips to make the most of your time at Jackpot City Casino:

1. Check out the bonuses: Keep an eye on any welcome bonuses and make sure you understand the wagering requirements that come with them.
2. Look into payment methods: Get to know what payment options are available and pick the one that works best for you.

Set limits: Think about setting deposit and loss limits right from the start to help keep your spending in check.

Jackpot City Mobile

Jackpot City Casino really steps up when it comes to playing on the go. They’ve developed a user-friendly mobile version and also offer dedicated apps for both iOS and Android devices. This makes it super convenient for players who want to indulge in their gaming session while out and about.

The mobile site and apps reflect the full-scale operation you’d expect from their desktop site, loaded with a wide array of games ranging from slots to live dealer games and classic table games. This commitment shows Jackpot City’s understanding of today’s players who value flexibility and the ability to play anywhere, anytime.

App information:

Using the mobile version, I noticed that the games load incredibly fast, even on mobile internet, which is not always the case with other sites. The design is simple, making it easy to find your way around, be you withdrawing winnings or jumping into a quick game. The apps are stable and run without any glitches.

Security and Player Protection

When it comes to online gaming, security and player protection are paramount. At our platform, we take these matters seriously and have implemented a range of measures to ensure your peace of mind. This table highlights the various security features and safeguards that we have put in place to provide you with a secure and responsible gaming environment.

Most Popular Countries for a Jackpot City Casino

With the growth of the iGaming industry, players can now join online casinos from other countries without any issues. Jackpot City Casino is a friendly, international casino with more than 9.1M users worldwide. Therefore, players from Germany, Netherlands, New Zealand, Great Britain and 228 other countries now have an opportunity to create an account and enjoy their favourite casino games. The Netherlands and New Zealand are two of the biggest markets for the Jackpot City casino.

The Netherlands

Having native payment methods available for Dutch players makes Jackpot City Casino very accessible and convenient. More than 782k people visit Jackpot City Casino each month, and 43% of them are women and 57% are men. The majority of players come from large cities like Amsterdam and Rotterdam. This is not uncommon, as big urban areas have always been epicentres for online casino players. However, what we find interesting is that most users play on mobile devices — 78%, while desktop players make up only 22%. The most popular casino games are Baccarat and Roulette, and the top online video slots in the Netherlands are Book of Dead, Gonzo’s Quest Megaways and Dead or Alive 2.

New Zealand

With native payment methods available for New Zealand players, Jackpot City is incredibly practical and accessible. There are more than 750K visitors per month to Jackpot City, with 45% women and 55% men. The majority of players come from large cities like Auckland and Christchurch. This is not unheard of, as metropolitan area residents tend to use online casinos more. Interestingly, users prefer mobile devices to desktop devices — 84% versus 16%. In terms of games, roulette and blackjack are the top casino games in New Zealand, while Mega Moolah, Mega Fortune and Hall of Gods are the most popular online slots in the country.

Customer Support

When you scroll down to the bottom of the page, you will see a friendly note saying ‘’We are here for you 24/7’’.

Jackpot City Casino provides two ways for players to contact customer support: Live Chat and email. There’s no phone support option available.

The general FAQ section, found under the ‘Support’ tab, is quite comprehensive and touches on various topics like withdrawals, tech issues, and responsible gaming. It’s a helpful resource for solving common issues on your own without needing to contact support directly. While there are smaller FAQ sections throughout the casino pages, they don’t provide the same depth as the main Help Center.

For those looking to use live chat, you’ll need to follow a few steps: navigate the FAQ, select an article, and then click ‘no’ when asked if it was helpful. This roundabout method isn’t the most user-friendly and can be a bit frustrating. Despite this, the positive is that live chat is always available, so help is there whenever you need it. Email support is also 24/7, with responses typically arriving within a few hours.

If you run into delays or don’t get a response quickly, check your internet connection and check that there are no typos in your email contact details. If live chat doesn’t connect, try initiating it again using the same steps.

Support options overview: