20Bet Casino

The question of 20Bet’s current licence unfortunately remains unanswered. Although the website contains reassuring statements such as “Sleep soundly at night knowing you are playing in a fully licensed and regulated casino” or “We hold a licence issued by the Government of Curaçao,” there are no precise details.

Neither the footer of the site nor the general terms and conditions name an official licensing authority, and we were also unable to find a valid licence number. To get clarity, we contacted the live chat. They only referred us to the email support team. The answer arrived a few hours later but still did not provide any specific information.

Since we knew that 20Bet previously operated under Curaçao licence 8048/JAZ, we attempted to verify the corresponding URL on the official website of Antillephone N.V. The result was disappointing, as no valid licence was found anymore. This is not surprising, as of November 2024 many Curaçao licences, particularly those issued via Antillephone N.V., are no longer considered valid.

Whether this uncertainty is due to the ongoing restructuring of the licensing system or whether 20Bet has simply not applied for a new licence remains unclear. In any case, this is a clear minus in our 20Bet Casino rating.

Nevertheless, 20Bet meets other important security standards. The website is encrypted via HTTPS and uses a current SSL certificate, meaning user data is protected. Customer support is available around the clock in Canada. 20Bet also works with reputable software providers such as NetEnt, Evolution Gaming, and Pragmatic Play. These companies hold strict licences of their own and do not typically associate with questionable platforms, which is a positive sign.

Compared to casinos with a Canadian or MGA licence, 20Bet is noticeably less restrictive when it comes to monitoring gambling behaviour. However, basic tools such as deposit limits are available. These must be requested manually via customer support. Having direct control via the personal account would be considerably more convenient.

The information about responsible gambling is easy to find on a dedicated subpage. For players who need help or support in managing their gambling behaviour, the casino recommends contacting one of the following organisations: Gamblers Anonymous, GamCare, Gambling Therapy.

Table of security measures at 20Bet Casino

For players from Canada, credit cards and vouchers are generally available, although the clear focus is on cryptocurrencies. The minimum deposit amount varies depending on the chosen method but cannot be less than €5 (C$8). The casino itself does not charge any deposit fees, although third-party costs (especially with crypto) may apply depending on the method used.

Deposit methods for players from Canada

The number of available payment options is wide, but cryptocurrencies clearly dominate, which may not appeal to everyone. E-wallets such as Skrill or Neteller are currently not available for Canada players when making deposits.

For my test, I chose to deposit using USDT (TRC20), which incurred a very small network fee, and the funds appeared in my casino account within two minutes. If you prefer to play with fiat currency, Visa or Mastercard are the best choices, as these methods are reliable and fast.

An interesting detail is that after my first deposit, the list of available payment methods expanded, and bank transfer, Apple Pay, Google Pay, and Jeton suddenly became available.

Mila RoyContent Strategist

At this casino, players can take advantage of a wide range of promotions. From a welcome package and free spins to cashback offers and daily or weekly tournaments, there’s always something on the table.

• Welcome Bonus
• Free Spins
• Cashback
• Reload Bonuses
• Tournaments & Prize Drops
• VIP Program

You’ll also find special promotions such as mystery bonuses, promo codes, and slot races with prize pools in C$.

As with most online casinos, the 20Bet loyalty programme is based on a point system. Participation is automatic with your first deposit. For every C$30 wagered, you receive one point. The participation rules, the rewards that can be unlocked, and the conversion rate are clearly and transparently communicated.

VIP levels and associated rewards

All bonuses and free spins awarded through the VIP programme are subject to a fair 10x wagering requirement – a very favourable rate compared to typical industry standards.

With over 10,000 titles and partnerships with 92 software providers, 20Bet offers a highly competitive variety of games. Among the most well-known studios are NetEnt, BGaming, Pragmatic Play, Play’n GO, Betsoft, Novomatic, Yggdrasil, Red Tiger Gaming, and Games Global.

The focus is clearly on slot machines (9,312 titles) and the live casino (1,000+ titles). In addition to these, fast games, virtual sports, and classic table games are also well represented.

An interesting feature: Some popular slots display how many users are currently playing. Additionally, a dynamic RTP seal appears on many games, showing how generous a title is at the moment. However, this value does not replace the classic theoretical RTP, which is calculated based on millions of game rounds. Unfortunately, despite asking customer support, we were unable to find out over what period this dynamic value is measured.

Selection of Slot Games

20Bet offers several subcategories of slot machines:

• Bonus Buy (1,223)
• Fishing & Hunting (90)
• Jackpot (215)

In addition, video slots can be found under the general categories Popular, Hot, and New Games, which consist almost exclusively of slot titles.

The top 3 slot games at 20Bet Casino

Live Casino

The 20Bet live casino impresses with an exceptionally high number of providers, with 14 renowned studios represented. Among them are leading brands such as Evolution, Pragmatic Play Live, Ezugi and BetGames, as well as smaller providers like Winfinity, TVBet, ICONIC21, and Winspinity.

A positive aspect worth highlighting is the clear structure of the live section. The games are divided into the following categories:

• Roulette (203 tables)
• Blackjack (704 tables)
• Baccarat (188 tables)
• Game shows (48 formats)
• Poker (18 tables)

The top 3 live casino games at 20Bet

Classic Table Games and Additional Options

In the “Other Games” section, you will find classic casino titles such as baccarat, blackjack, roulette, poker, and dice games, which are not streamed via live dealer but are offered as software-based versions. The selection is complemented by several Plinko variants and a wide range of scratch cards.

The top 3 table games at 20Bet Casino

The minimum withdrawal amount depends on the chosen method, as for cards and e-wallets it is €10 (C$15), while for cryptocurrencies the minimum is €45. The maximum 20Bet casino withdrawal is also subject to the following limits:

• Per day: up to €4,000 (C$6,460)
• Per week: up to €10,000 (C$16,150)
• Per month: up to €40,000 (C$64,600)

Players with VIP status may receive higher limits individually upon request.

According to the general terms, withdrawals are processed within three business days. This is in line with the standard across the industry and applies to both fiat and crypto requests.

Verification before the first payout is not always mandatory but may be requested. Once total transactions exceed €2,000 (C$3,230), account verification becomes obligatory. Documents for identity, address, and payment method can be securely uploaded in the account dashboard.

The 20Bet customer service showed both strengths and weaknesses during our test. A clear advantage is the response speed, as in live chat we typically received a reply within just a few seconds. According to the website, email replies are provided within 24 hours – in our experience, they arrived considerably faster. Communication was always friendly and courteous.

However, not all responses were as detailed or informative as expected, and for specific questions such as those about the valid licence or the variable RTP values of certain games, we did not receive clear answers. In some cases, we were merely referred to the general terms and conditions instead of being given concrete information.

Contact options with 20Bet