Zoome Casino

Bonuses

Loyalty Program

At Zoome Casino, there is a 10-tier VIP programme as well as Zoome Questopia, a loyalty programme. With Zoome Questopia, you simply play with real money, which accumulates points—earn rewards of up to €2,755 (only 1x rollover).

Traditional VIP Programme Benefits:

• Up to a €15,000 cash gift
• Cashback bonus every Thursday
• Reload bonuses
• Free spins with a 20x wagering requirement

Game Selection

Wow, Zoome came very close to receiving an even higher rating, but we found a few annoying details. Still, it’s extremely rare for an online casino to score 90% with our experts! The operator claims to have over 10000 different games under one roof, but we couldn’t confirm this. Nonetheless, there are still thousands of slot games, video slots, classic slots, and alternative titles that deserve your attention!

We liked the smooth side menu, where you can choose from several different genres. The casino section itself has a submenu with shortcuts to jackpot slots, games with bonus buy options, and more. We missed thematic collections, but they are also available! However, you need to visit the homepage first since Zoome forgot to create a separate menu for their collections. Pirates, Vikings, dragons, fruits, gods, aliens, and other fantastic themes await you – two thumbs up for this!

To compile such a massive game selection, they have partnered with over 100 different providers. You can find them in a dedicated overview via the side menu. Voila! They appear in alphabetical order with their own logos lined up. Very user-friendly. We immediately found the most important developers in the casino universe, such as NetEnt, Microgaming, Play’n GO, Pragmatic Play, Quickspin, Red Tiger, Yggdrasil, Habanero, Blueprint Gaming, and Betsoft, as well as smaller operators like Nolimit City, ELK Studios, Kalamba, Endorphina, and Swintt.

The latter is highly recommended as they create creative top-notch video slots! Finally, you can also explore unknown and young companies like Bad Dingo, Jelly, Turbo Games, Leap, Reflex Gaming, and Golden Hero. It’s easy to discover new favorites among them – smaller providers work extra hard to impress players!

Table Games

Unfortunately, we were somewhat disappointed with the list of table games, which prevented us from giving the online casino an even higher rating. It’s inconvenient to have to sift through a multitude of different games instead of being able to go straight to popular options like blackjack, roulette, or various poker games. The same applies to alternative gambling games such as virtual bingo, scratch cards, and instant win lotteries.

While these games are available in the selection, there is no dedicated section for them, and the only way to find them is by using the built-in search engine at the top of the screen. These minor issues can be frustrating, and we hope that Zoome will refine the menus in the near future. Everything else about the casino is enticing, but improvements in organizing the game selection would greatly enhance the user experience. Implementing a list of “Other” games or incorporating a filtering system based on mechanics, features, themes, and categories would be beneficial.

Live Casino

Here we have to give praise to Zoome again – the company makes it very easy to indulge in the selection of live casino games. The side menu has a dedicated section for the live casino, where you can choose between live baccarat, live blackjack, live roulette, and groundbreaking game shows. With just one click, you’ll see hundreds of different titles from the best providers out there!

We quickly found games from Evolution Gaming, Ezugi, Lucky Streak, Pragmatic Play Live, Playtech, Authentic Gaming, VIVO Gaming, and ALG (Absolute Live Gaming), providing you with more than enough options to enjoy. If you ask us, focusing on the game shows can be particularly fun.

You’ll find award-winning titles like Monopoly Live, Dream Catcher, Adventures Beyond Wonderland, Crazy Time, and Sweet Bonanza CandyLand! The live casino experience offers smiling hosts, fabulous settings, and a chat mechanism that allows you to interact with other players – it’s everything you could ask for in a live gaming experience.

Mobile Gameplay

Deposit Methods

Zoome’s payment options do not include many e-wallets favored by Canadian players. Many Canadian users prefer e-wallets, and current regulations are focused on monitoring transactions related to online casinos. The company provides a dedicated payment page that lists available methods.

Deposits via VISA/MasterCard are accepted in most cases, and Neosurf vouchers are offered as an alternative if a bank card fails. Cryptocurrency is also accepted, reflecting its increasing use in the industry. It remains unclear whether additional e-wallet options such as MuchBetter, MiFinity, and Jeton will be added, although offering a broader range of methods can improve user experience.

Withdrawal Methods

For withdrawals, ensure that all bonus requirements are met and that the withdrawal is made using the same method as the deposit. This is a standard practice across online casinos. Note that the minimum withdrawal amount is CAD 75 and processing times may reach up to 72 hours. These procedures are consistent with industry norms.

Customer Support

Help is available at Zoome Casino within a minute via live chat. At the time of testing, the service was offered in English, which appears to be the common language at this casino. Players can also send an email at any time.

Customer Service Channels:

• Email ([email protected])
• Live Chat (24/7)

In the footer under the “About” tab, you’ll find an FAQ section where you can access information on technical issues, registration, and more. The terms of use and bonus terms are particularly useful for questions related to financial transactions.

License and Security

One of the largest operators in the casino industry is Dama N.V, headquartered in Curacao, which owns over 80 online casinos. Thus, it is considered a respected and, of course, reliable gambling company. Among Zoome Casino’s well-known sister sites are Playfina, Wild Tornado, Rooli Casino, Bitreels, and Rebellion Casino. These casinos are characterised by extensive bonus offers and selections of approximately 10,000 casino games.

Responsible Gaming

As a Curacao-licensed casino, Zoome Casino does its best in terms of responsible gambling. The guidelines are in Finnish and fairly comprehensive—so points for that.

You can limit your play by setting the following restrictions:

• Deposit limits
• Loss limits
• Wagering limits
• Freezing your player account
• Session time limits
• A temporary gaming break or a permanent ban (which must be set via email; the other restrictions can be applied independently)

The casino also lists several support organisations, including Gamblers Anonymous, GamCare, and Gambling Therapy. Additionally, the casino recommends downloading GamBlock on your devices.