Uptown Aces Casino

3.6
Our Rating
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4.4
Users Rating
2 reviews

Uptown Aces Casino Welcome Bonus

Up To C$8,888 + 300 FS

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19+, | Our bonus queen 'Cleopatra' is hosting our welcome bonus pack in our legendary s...lot: Cleopatra's Gold Promotions must be redeemed in order, and they require a $25 minimum purchase to be redeemed. Deposit + bonus holds a reduced rollover of 25x on slots or keno before requesting a withdrawal. ALL deposit bonuses at our casino hold NO MAX CASHOUT! Full Terms and Conditions apply. Full Bonus T&C Show more

Uptown Aces Casino Review

  • Launched in 2015
  • Min Deposit C$20
  • Payment Methods Visa, Mastercard, Amex, Interac, Bitcoin, Litecoin
  • Withdrawal Methods Bank Wire Transfer and Bitcoin
  • Min Withdrawal C$100
  • Game Types Blackjack, Craps, Poker Games, Roulette, Slots

Pros & Cons

  • Pros

  • Wide range of RTG games, including slots and video poker
  • Progressive jackpot games available
  • Low playthrough deposit bonus
  • Attractive bonuses and promotions
  • Cons

  • Helpful customer support available 24/7
  • Limited selection of table games
  • Some payout and verification delays reported

About Uptown Aces

uptown aces casino main page

Uptown Aces has been around since 2014 and is operated by the Deckmedia Casino Group, a large online casino owner with several brands under its name. Over the years, the casino has built a solid reputation and has never made it onto any blacklists. There have been no scandals or violations, indicating a reliable operation.

While Uptown Aces doesn’t have the largest game selection, many players appreciate it for the bonuses, VIP program, and regular promotions. Payouts are reliable, and there are no reports of major player account issues or delayed withdrawals. The casino has secured a stable position in the industry. Those looking for a vast game variety may not find it here, but for players who value secure payments and a fair VIP program, Uptown Aces can be a good choice.

Aspect Info
Year of Establishment 2014
Parent Company Deckmedia N.V.
Head Office Address Heelsumstraat 51 E-Commerce Park; Curaçao.
Website uptownaces.eu

Licensing, Safety, and Player Protection

The casino uses SSL encryption to protect player data and employs a Random Number Generator (RNG) for fair games. Uptown Aces holds a Curacao license, which, while common, doesn’t provide the same player protection as licenses from Canada (Kahnawake) or Malta (MGA).

There are reports that Uptown Aces’ license has expired, and we believe that a more recent and stricter license would make the casino more trustworthy. Players should be aware that an expired license could be problematic in case of disputes. It’s always advisable to play at licensed and regulated casinos. Uptown Aces allows players to set limits or self-exclude if gambling becomes a burden. Links to gambling addiction support organizations and child protection measures are easily accessible on the website.

Feature Availability
Deposit Limits Yes
Responsible Gaming Seals Not Specified
Cooling-off Periods Yes
IT Security Yes
SSL Encryption Yes
Two-factor Authentication Not Specified
Self-exclusion Tools Yes
Protection of Minors Yes

Rating: 3.0 out of 5

Uptown Aces offers important security features like deposit limits, self-exclusion, and SSL encryption. These features help players control their spending and protect their data. However, we feel the casino could benefit from implementing two-factor authentication for enhanced security. The major issue, however, is the expired license, raising concerns about regulation.

How to Register and Verify Your Uptown Aces Casino Account

Here’s a step-by-step guide on how to complete the registration and verification process:

uptown aces casino logo mini Navigate to the Official Website:

Head over to Uptown Aces Casino’s official site and locate the “Register” button to initiate the signup process​​.

uptown aces casino logo mini Fill in the Registration Form:

You’ll be required to provide personal information, including your first and last name, a chosen username and password, email address, postal address, country/city, ZIP code, gender, date of birth, and phone number​​.

uptown aces casino logo mini Accept the Terms and Conditions:

After filling in your details, you’ll need to read and agree to the terms and conditions of the casino. This step is crucial to make sure that you understand the rules and policies of the site.

uptown aces casino logo mini Submit the Registration Form:

Once you’ve completed the form and agreed to the terms, submit your registration. You might be logged in automatically, or you may need to log in manually using the credentials you just created​​.

uptown aces casino logo mini Verify Your Account:

Verification might require additional documents to confirm your identity and residence. This step is essential for security purposes and to comply with gaming regulations. You’ll likely be guided through this process via email or a notification within your casino account dashboard.

uptown aces casino logo mini Deposit and Start Playing:

Once your account is verified, you can deposit funds using one of the many payment methods available, such as credit cards, e-wallets, or cryptocurrencies, and start playing​​.

Uptown Aces Bonuses and Promotions

From generous welcome packages to an array of promotions, Uptown Aces provides for both new and existing players. Each bonus and promotional deal available at Uptown Aces will be dissected in detail following this introduction. The aim is to clarify what players can expect, improving their gaming interaction. Stay tuned to unveil if Uptown Aces delivers on its promise of value through bonuses and promotions.

Welcome Bonus

uptown aces casino welcome bonus
Uptown Aces offers a welcome bonus for new players, designed to improve the gameplay from the start. Upon joining, members can access up to $8,888 in bonus cash alongside 350 free spins, distributed across six deposits. The first deposit bonus includes a 250% match and 100 spins, with subsequent deposits offering varied percentages and additional spins.

To claim each bonus, players must use specific coupon codes starting from UPTOWN1ACES to UPTOWN6ACES, with a minimum purchase of $25 required for redemption.

The promotion, featuring Cleopatra’s Gold, guides players through each stage, guaranteeing a simple progression. It’s important to note that the deposit and bonus must be wagered 25 times on slots or keno before withdrawal. There’s no maximum cashout for these bonuses, offering players substantial winning potential. This joining offer reflects Uptown Aces’ commitment to providing value while providing for different player preferences.

You can check other Uptown Aces promotions in our “Bonuses” tab.

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Uptown Aces Casino’s Loyalty Program

Uptown Aces Casino offers a loyalty program that rewards players with complimentary (comp) points for their wagers on casino games. Unlike land-based casinos, there’s no need to sign up for a special program or carry a reward card. Players start earning comp points from their first play, which can be converted into cash or used for prize redemption. For every 100 comp points, players can redeem $1, and there’s no limit on the amount that can be redeemed at any time.

To access and use comp points, players should visit the “My account” tab in the Uptown Aces cashier and click on “Comp Points.” For those looking to accelerate their comp point earnings, Uptown Aces offers a VIP Program. VIP members take pleasure in a higher rate of comp accumulation on most games. Additionally, the casino features monthly promotions that allow players to earn double comp points on selected slots.

Special deposit bonuses also provide an opportunity to earn extra spins on top games. However, terms and conditions, including wagering requirements, apply to these promotions. Players must adhere to these when redeeming comp points or participating in promotions to guarantee eligibility and proper crediting of bonuses.

In summary, Uptown Aces Casino’s loyalty program is simple and rewarding, with easy point redemption and additional benefits for VIPs. Considering the program’s accessibility and the variety of ways to earn and use points, it earns a solid rating of 4 out of 5.

Game Collections at Uptown Aces Casino

uptown aces casino games

Uptown Aces, operated by Realtime Gaming, offers over 1000 games, which is not particularly extensive compared to other casinos. The majority of the selection is found in slot games, especially the 5-reel video slots, followed by several 3-reel slots. Uptown Aces regularly adds new games, showing that they are committed to keeping their offering fresh and up-to-date.

One point we particularly miss are the live casino games, as many other casinos in the Deckmedia network offer them. We hope they will be added to the offering soon. Another downside is that there is no option to test the games in demo mode.

Slot Games

uptown aces casino slots

Uptown Aces’ slot games by Realtime Gaming offer a good quality of themes and graphics.

Game Name Provider RTP Year
Charms of the Forest Realtime Gaming 96% 2025
Mask of the Golden Sphinx Realtime Gaming 96% 2025
Cash Chalet Realtime Gaming 94% 2024

Table Games

Uptown Aces offers a good selection of table games, including Poker and Roulette, and extends the offering with Keno and Bingo. We appreciate these additions, as they allow players to enjoy classic favorites while discovering new games.

Game Name Provider RTP Year
Andar Bahar Realtime Gaming 94.8% 2024
32 Cards Realtime Gaming 95.5% 2021
Lucky 7 Realtime Gaming 92.3% 2023

Jackpots

Uptown Aces has a variety of jackpot games, categorized into Mini, Minor, and Major. This categorization allows players to win big at different levels, making the games attractive to a wide audience.

Game Name Provider RTP Year
Great Golden Lion Realtime Gaming 96% 2023
Gem Fruits Realtime Gaming 95.5% 2023
Big Cat Links Realtime Gaming 96% 2023

Crash Games

Uptown Aces has a small selection of Crash games, which currently consists of just three games. It would be better if the casino expanded its offering in this category.

Game Name Provider RTP Year
Under Pressure Realtime Gaming 94% 2025
Ripcord Rush Realtime Gaming 97% 2024
Galaxy Blast Realtime Gaming 97% 2024

Rating: 3 out of 5

Based on our experience with Uptown Aces, the casino offers a decent selection with over 1000 games, but there are also clear weaknesses. A major downside is the lack of a live casino. On the positive side, Uptown Aces also offers Bingo and Keno, which is not common in many other casinos. This shows that the casino offers games beyond the usual slots and table games.

Deposit Methods

Uptown Aces offers a range of deposit methods, including credit cards, cryptocurrencies, and prepaid options. Deposits are credited instantly, allowing players to start playing right away. Account verification isn’t required for deposits, which speeds up the process.

Here’s a breakdown of the deposit methods available at Uptown Aces Casino:

Payment Method Minimum Deposit Maximum Deposit Commission Speed of Deposit Processing
Visa Not specified Not specified Not specified Instant
Mastercard Not specified Not specified Not specified Instant
AMEX Not specified Not specified Not specified Instant
Interac Not specified Not specified Not specified Instant
Bitcoin Not specified Not specified Not specified Instant to 1 Hour
Bitcoin Cash Not specified Not specified Not specified Instant to 1 Hour
Litecoin Not specified Not specified Not specified Instant to 1 Hour

Rating: 3 out of 5

The absence of detailed information on minimum and maximum deposit amounts, along with commission fees, is a drawback. This lack of transparency may impact player decisions.

Uptown Aces Casino’s deposit methods are versatile and provide for various preferences. However, the lack of specific details on deposit limits and fees hinders a full assessment.

Charlon MuscatCharlon MuscatFact Checker

Withdrawal Methods

Uptown Aces offers three withdrawal methods: Bitcoin, Courier Check and bank transfer. Before players can request a withdrawal, Uptown Aces verification is required. For this, an ID, proof of address, and possibly a source of funds for the deposits must be provided. The verification process can take a few days, so it’s recommended to complete it early to avoid delays.

Here’s a breakdown of the withdrawal methods available at Uptown Aces Casino:

Withdrawal Method Minimum Amount Maximum Amount Withdrawal Limits Withdrawal Time
Bank Wire $100 $2,500 1 per week Up to 2 business day
Check $150 $3,000 1 per week Up to 2 business days
Bitcoin $100 $2,500 1 per week Instant once processed on their side

Withdrawal limits are set at $5,000 per week or as agreed with a personal account manager. For larger winnings, payments are issued weekly until the full amount is paid. However, VIP status may influence these limits.

Rating: 2.3 out of 5

Withdrawals at Uptown Aces with Bitcoin are fast and fee-free. What we don’t like is the limited selection of payment methods. Bank transfers take a long time and incur a $60 fee, which makes them less attractive. More withdrawal options like e-wallets or credit cards would be a useful improvement.

Charlon MuscatCharlon MuscatFact Checker

Customer Support at Uptown Aces Casino

Uptown Aces offers multiple ways to reach customer support. Live chat is the fastest option and available 24/7. In our tests, inquiries were answered within less than a minute. Email support is also available but typically takes 24 to 48 hours. For phone support, there is no direct hotline, but players can request a callback. This is a good option for more complex issues, but not as flexible as a continuous phone hotline.

Contact Method Availability Response Time
Live Chat 24/7 Under 1 minute
Email ([email protected]) 24/7 24–48 hours
Phone (Callback) By Appointment Depends on Availability

Rating: 4.3 out of 5

Our experience with Uptown Aces shows that the customer service is reliable and easily accessible. The live chat is quick and available 24/7, which is a big plus. What we’re missing is a real phone hotline that’s available at all times.

Uptown Aces Casino Bonuses
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Final Verdict

Our Uptown Aces review shows that the casino has some good aspects but also weaknesses. The bonuses and promotions are diverse, and the VIP program rewards regular players. Bitcoin as a deposit method is a big advantage, as it allows for fast and fee-free transactions. What we like less is the limited selection of games and the small number of withdrawal methods. The Curacao license offers less protection than European regulations, and the KYC verification can delay the withdrawal process. Furthermore, it hasn’t been updated.

We think that Uptown Aces could be a good choice for players who prefer crypto payments and value bonuses. However, those looking for a larger game selection or a more strictly regulated license should look for alternatives.

Overall Rating

How we rank 3.6
License and Security 3.0
Bonuses & Special Offers 4.0
Loyalty Program 4.0
Deposit & Withdrawal Options 2.7
Mobile Optimization 4.0
Gaming Experience 3.0
Customer Care 4.3
Mila Roy
Mila Roy Content Strategist

User reviews of Uptown Aces Casino

User Rating Rated by 2 users
4.4
Good Neutral Bad
Have you had any prior experience with this casino?
3.9

February 6, 2025

WildArrow

Canada Canada

I’ve made a few deposits here but haven’t cashed out anything yet. While I did win at times, I ended up losing it later—but I still had fun playing. The casino offers a variety of free spins and deposit bonuses, which is nice. The 40x playthrough is on the higher side, but it’s pretty standard for casinos. Overall, I enjoyed the experience, even with the losses—maybe next time luck will turn my way
4.8

January 17, 2025

Luna Haven

Canada Canada

A solid RTG casino offering attractive promotions—its non-sticky coupons are a standout feature, especially since many RTG platforms lack this perk. While verification required several days, the timeline was clearly communicated beforehand. After approval, cryptocurrency withdrawals were processed swiftly. The customer service team is exceptional, making this casino worth recommending
Like
- Non-sticky bonuses - Seamless gameplay - Exceptional customer support - Efficient withdrawal process

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