Spin Galaxy Casino

Our Rating
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4.1
Users Rating
7 reviews

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Spin Galaxy Casino Review

Not all online casinos make a strong first impression - Spin Galaxy does. With a clean layout, recognizable game providers, and a VIP Program that rewards loyalty, it speaks to players who value clarity and consistency. Slots, tables, and live dealer games are all here, alongside a transparent welcome bonus and solid payment options. In this Spin Galaxy casino review, we explore what works, where it lags, and who might want to give it a closer look.

Background and Industry Standing

spin galaxy welcome bonus

Spin Galaxy casino has been around since 2020 and is run by Baytree Interactive Ltd. The company also owns a few other gaming sites, but Spin Galaxy is its most visible brand. It started out small, focusing mostly on Microgaming slots, and now offers over 500 games. While it’s not a household name yet in Canada, it’s picking up more attention each year.

We looked into the casino’s background and didn’t find anything concerning. No fines, no scandals, and it hasn’t appeared on any blacklists. Most of the player feedback we came across was positive. It’s not a major player in the industry yet, but it’s growing. Based on available data, hundreds of new users sign up daily, which shows the site is building a steady user base.

Detail Information
Company Baytree Interactive Ltd
Website https://www.spingalaxy.com/
Head Office Ground Floor, Kingsway House, Havilland Street, St Peter Port, Guernsey
Year 2020

Company information

Safety Protocols and Responsible Play at Spin Galaxy

Ranking Criterion
Significance
Criterion Points
Licence Integrity
50%
4.0
Responsible Gaming Features
25%
4.0
Security Measures & Transparency of Display
15%
3.0
Regulatory Failures
10%
5.0
*The ratio of total casinos evaluated according to scores 1-5

Spin Galaxy is licensed by the Kahnawake Gaming Commission under licence number 00892, issued on February 16, 2022. This licence is valid and recognized in Canada, but it doesn’t carry the same weight as a provincial licence like AGCO – The Alcohol and Gaming Commission of Ontario – which has stricter controls and more oversight.

In terms of safety tools, the site includes the basics: you can set daily, weekly, or monthly deposit limits, take a break for 24 hours, or self-exclude for at least six months. There’s also a self-assessment quiz and links to external support like Gambling Therapy and the Responsible Gambling Council. Everything related to safer play is easy to find. The casino blocks underage access and offers tools to filter content on shared devices.

Feature Available at Spin Galaxy
Players can set deposit limits Yes, daily, weekly, and monthly options
Responsible Gaming seals Yes, links to external organizations provided
Deposit limits Yes, adjustable through the Help Centre
Cooling-off periods Yes, minimum 24-hour break option
SSL encryption Yes, standard encryption is used
Two-factor authentication No
Self-exclusion tools Yes, minimum 6-month exclusion period
Protection of minors Yes, underage restrictions and filtering tools

Responsible Gaming and Security Features

Visuals and Usability

When we first opened Spin Galaxy casino, the design caught our attention right away. It’s cleaner and more visually interesting than what we’ve seen in other casinos from the same group. The space theme with floating planets gives it a unique look, but everything still feels simple and easy to use. The main menu is clear, and we had no problem finding game categories, support, or account settings. Overall, it felt more thought-out than many casino sites we’ve tested.

Deposit to Your Account

Ranking Criterion
Significance
Criterion Points
Range of Methods
30%
3.0
Quantity of Methods
30%
3.0
Disclosure Transparency
20%
4.0
Processing Speed Compliance
20%
5.0
*The ratio of total casinos evaluated according to scores 1-5

At Spin Galaxy, getting started with deposits is quick. After you create an account and login, you can head straight to the cashier – no documents are required at this stage. We tested this ourselves and were able to deposit right after signing up, without needing to verify ID or confirm anything else.

spin galaxy payment methods

The minimum deposit is $5 for most options, and the maximum depends on which method you use – the limits are shown clearly in the cashier section. You can also set your own daily, weekly, or monthly deposit caps directly from your account settings.

Payment Method Time Min. Deposit Max. Deposit Fees
Interac e-Transfer Instant $5 $25,000 No fees
Visa / Mastercard Instant $5 $25,000 No fees
Paysafecard Instant $10 $25,000 No fees
MuchBetter Instant $5 $25,000 No fees
Apple Pay/ Google Pay Instant $10 $25,000 No fees
Flexepin Instant $5 $25,000 No fees
Neosurf Instant $5 $25,000 No fees

Deposit Method Information

We recommend Interac eTransfer as the fastest and most reliable method, especially for Canadian players. It’s widely accepted and credited right away. As alternatives, MuchBetter and Paysafecard are good picks – both are fast, private, and have low minimum requirements.

Rewards and Special Offers

Ranking Criterion
Significance
Criterion Points
Generosity & Frequency
35%
3.0
Variety & Quality
25%
3.0
Recoup Chances
20%
3.0
Transparency of T&Cs
10%
4.0
Bonus Eligibility
10%
5.0
*The ratio of total casinos evaluated according to scores 1-5

Spin Galaxy doesn’t overload you with promotions, but the offers it has are clear and easy to use. New players get a welcome bonus spread across the first three deposits, and there are some extras for existing customers too. These include occasional free spins and slot tournaments, which are listed in the promotions section when active. The bonus page is simple, without clutter, and updates show up often enough to keep things moving. Below, we explain how the welcome offer works and what to expect once you’re already signed up.

Welcome bonus

New players at Spin Galaxy casino can claim up to $1,000 in bonus money across their first three deposits. You don’t need a promo code, but you do need to log in and manually claim each part of the welcome bonus after making a deposit. The minimum amount to qualify sign up offer is $10 per deposit. You can deposit more, but the matched bonus is capped for each stage. The joining offer is split like this:

  • First deposit bonus: 100% match up to $200
  • Second deposit bonus: 100% match up to $400
  • Third deposit bonus: 100% match up to $400

The bonus comes with a 35x wagering requirement applied to the bonus amount. That means if you get a $50 bonus, you need to wager $1,750 before withdrawing any winnings from it. Moreover, not all games contribute the same, so it’s worth checking the terms. The bonus must be claimed within 7 days of signing up, or it expires. We tested these Spin Galaxy bonuses and found the process clear – all offers showed up immediately after each deposit, and there were no delays or technical issues.

No deposit bonus

Presently, Spin Galaxy casino doesn’t have a no deposit bonus – you won’t get any free spins or bonus money just for signing up. To claim any offer on the site, you’ll need to deposit at least $10. We checked both the promo section and the terms and didn’t see anything available without payment. You can check Gamblizard for updated lists of brands that do offer no deposit deals.

We’ve put together all the important details about Spin Galaxy bonuses in the table on this page. You’ll find what each offer includes, if a bonus code is required, how long the bonus stays active, and the wagering requirements you need to meet before cashing out.

VIP and Loyalty Program

Ranking Criterion
Significance
Criterion Points
Quality & Quantity of Benefits
40%
4.0
Tier Levels
25%
3.0
Ease of Access
20%
2.0
Disclosure Transparency
15%
5.0
*The ratio of total casinos evaluated according to scores 1-5

Spin Galaxy casino has a built-in loyalty program that starts as soon as you register. You don’t need to sign up or activate anything – just play real-money games, and you’ll start earning points. These points can be exchanged for bonus credit, and as you keep playing, you move through six loyalty levels: Bronze, Silver, Gold, Platinum, Diamond, and Elite. However, you can’t track your progress or apply – the casino reaches out if you qualify.

spin galaxy loyalty

Based on what we found, they look at how often you play, how much you deposit, and how long you’ve been active. VIP perks include a personal account manager, custom offers, priority support, and sometimes even seasonal gifts. It’s a decent setup, especially if you play regularly, but casual players probably won’t get access to the top perks.

Game Portfolio at Spin Galaxy

Ranking Criterion
Significance
Criterion Points
Range & Quantity of Casino Games
30%
2.0
Reputation of Game Providers
20%
3.0
Game Performance & Mobile Compatibility
20%
5.0
Game Discoverability & User Interface
15%
4.0
Game Description & Features
15%
4.0
*The ratio of total casinos evaluated according to scores 1-5

Spin Galaxy has around 500 games, which is less than what you’ll find at most bigger casinos. Still, it covers the basics: slots, table games like blackjack and roulette, and a live casino section. If you’re after a smaller site that’s easy to browse and sticks to well-known titles, this one might work for you. There’s a search bar and some useful filters, and the site adds about 5 to 10 new games every month to keep things from going stale.

spin galaxy games

Games come from trusted providers like Microgaming and Evolution, so the quality is solid. There’s an RNG in place for fairness, and live games are streamed from real studios. Demo versions are only available after you register, so you can’t try anything before signing up. However, RTP details aren’t listed on the main pages, but you can check them inside the game. We recommend doing that, especially if you’re looking for games with higher payout rates.

Category Spin Galaxy RTP Industry Avg RTP
Slots 97.40% 97.00%
Live Casino 97.30% 97.10%
Table Game 98.50% 99.00%

RTP Analysis by Game Category

Slots

spin galaxy slots

Spin Galaxy casino has over 350 slot games. The selection includes standard 3-reel slots, modern video slots, and some jackpot titles. In our view, the site keeps things simple and easy to follow. There’s a section with Top Games, which we found useful.

Game Name Provider RTP Year
Thunderstruck II Microgaming 96.65% 2010
Immortal Romance Microgaming 96.86% 2011
9 Masks of Fire Gameburger 96.24% 2019

Examples of slots with RTP

Table Games

spin galaxy table games

We found over 100 table games, mostly blackjack, roulette, and a few baccarat and poker titles. Blackjack has the most options, including low-stakes and side-bet versions. Roulette is limited but includes both standard and low-limit tables. There’s also a small bingo section, which isn’t common on every casino site, so that’s worth noting if you’re into that.

Game Name Provider RTP Year
Classic Blackjack Microgaming 99.60% 2006
Low Stakes Roulette Microgaming 97.30% 2015
Atlantic City Blackjack Microgaming 99.65% 2010

Examples of table games with RTP

Live Casino

There are about 45 live casino games available, including roulette, blackjack, baccarat, and a few game show titles. The dealers are professional and keep the pace steady, though the variety of tables is limited compared to what you’ll find at larger casinos.

Game Name Provider RTP Year
Mega Wheel Pragmatic 96.51% 2020
Auto Roulette Evolution 97.30% 2019
Diamond Rush Roulette Evolution 97.10% 2022

Examples of live casino with RTP

Use Spin Galaxy on Mobile

There’s a mobile app available, but it has to be downloaded from the casino’s website – it’s not listed in the App Store or Google Play. We tried it on an iPhone 13 Pro Max, and it worked perfectly – games opened quickly, and navigation was easy on a smaller screen. For those who prefer not to download anything, the mobile site is a solid alternative. It runs in the browser using HTML5 and includes all the same features as the desktop version. Some live games took a few extra seconds to load, but nothing that got in the way of using the site.

Cashouts and Withdrawal Time

Ranking Criterion
Significance
Criterion Points
Range of Methods
25%
3.0
Quantity of Methods
25%
3.0
Identity Verification Flow
20%
4.0
Processing Speed Compliance
20%
3.0
Disclosure Transparency
10%
3.0
*The ratio of total casinos evaluated according to scores 1-5

Spin Galaxy supports five withdrawal methods, and the minimum withdrawal amount is $50 for all options, which is higher than what we usually see at other Canadian casinos. The site has a 24-hour pending period before processing begins – during that time, you can cancel the request. After this window, withdrawal time took 1 to 3 business days in our test.

However, before cashing out for the first time, you’ll need to pass the KYC process. That means uploading a photo ID and proof of address. We submitted documents through the cashier and got verified within a day.

Payment Method Withdrawal Time Min. Withdrawal Max. Withdrawal Fees
Interac e-Transfer 1-3 days $50 $10,000 No fees
Visa 2-5 days $50 $10,000 No fees
Paysafecard 1-2 days $50 $10,000 No fees
MuchBetter 1-2 days $50 $10,000 No fees
Neosurf 1-2 days $50 $10,000 No fees

Withdrawal Method Information

Interac is the fastest and easiest option for Canadian users. In our test, it worked reliably and didn’t require extra confirmation steps after KYC. MuchBetter is another solid option, especially for mobile users. Paysafecard is also available for withdrawals, which not all casinos offer.

Support Availability and Contact Methods

Ranking Criterion
Significance
Criterion Points
Contact Methods Variety
30%
3.0
Quality of Responses and Support Interaction
25%
3.0
Response Time Across Contact Methods
20%
3.0
Ease of Access to Contact Methods
20%
2.0
Availability Across Devices and Browsers
5%
5.0
*The ratio of total casinos evaluated according to scores 1-5

Support at Spin Galaxy casino is available 24/7, but reaching live chat isn’t simple. We had to go through multiple FAQ steps before getting the option to speak with someone. When we finally connected, the first response seemed automated, but a real agent followed up with clear answers in about two minutes. We also contacted support by email at [email protected] and received a reply after roughly 12 hours. Moreover, there’s no phone number or contact form available.

Contact Method Availability Response Time
Live Chat 24/7 2 minutes
Email ([email protected]) 24/7 12 hours
FAQ Section Always Instant

Customer Support Channels

spin galaxy help centre

Live chat works, but it’s not easy to find. If you’re dealing with a basic question, the FAQ section is faster and more direct. We recommend checking it first before trying to reach an agent. Email is a slower option but can help for issues that don’t need immediate answers.

Our Verdict

Spin Galaxy casino sticks to the basics with a clean layout, solid deposit methods, and a game library built mostly on Microgaming slots and Evolution live tables. It runs well on both desktop and mobile, and the welcome bonus is easy to claim, though players need to log in and opt in manually. Support works, but access to live chat could be simpler.

One thing we noticed is the lack of Spin Galaxy bonus codes or any no deposit bonuses, which might be a downside for those looking to try the site without spending right away.

Overall, we think this casino is best for casual players who want something simple, stable, and easy to manage. It won’t suit high rollers or players who expect a packed promo calendar or broad game variety. But if your focus is on standard slots, a few live games, and quick Interac payments, Spin Galaxy casino does the essentials well enough.

  • Pros

  • Top games section for slots helps with quick picks
  • Mobile app available via direct browser download
  • Fast Interac withdrawals after 24-hour pending window
  • Loyalty program with tier-based rewards and bonus exchange
  • Live casino dealers are professional and easy to follow
  • Cons

  • Game variety is limited to mostly Microgaming content
  • No telephone support
Ranking Criterion
Criterion Points

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User reviews of Spin Galaxy Casino

User Rating Rated by 7 users
4.1
Good Neutral Bad
Have you had any prior experience with this casino?
4.3

April 1, 2025

Victor Sharp

Canada Canada

Spin Galaxy Casino is lightning-fast when it comes to payouts—cash hits your account quicker than most! This sleek platform offers top-tier games and reliable service, making it a solid pick for serious players. Banking’s hassle-free, and customer support is always on point
Like
1. Super quick payouts 2. Wide game variety 3. User-friendly interface 4. Trusted payment methods 5. Excellent customer support
3.4

March 27, 2025

Maya Lark

Canada Canada

Spin Galaxy Casino has an attractive homepage with a good variety of games, offering something for every taste. However, the limited deposit options make it inconvenient for some players, and the customer support response time can be frustratingly slow. Overall, while it shows potential, improvements are needed to enhance the user experience
Like
- Attractive homepage design. - Wide variety of games.
Dislike
- Limited deposit options. - Slow customer support response time.
4.7

March 17, 2025

Amber Dawn

Canada Canada

spin galaxy casino is an exciting platform with a sleek design and an incredible variety of games i had a blast exploring their slots and table games even though i lost money it was pure entertainment and worth the thrill
3.8

March 5, 2025

DarkRaven54

Canada Canada

Spin Galaxy Casino’s got KILLER slots and decent payout SPEED—cash lands FAST when you win. But man, the bonuses are WEAK, and the support’s a total letdown—takes forever to get real help. If you’re all about SPINS and don’t care much for perks or service, it’s worth a shot. Just don’t expect VIP treatment or fat bonus stacks
5.0

February 24, 2025

Lyranova23

Canada Canada

Spin Galaxy Casino hits different with its insane game lineup! The live games are a total vibe—crisp streams and killer dealers make every round feel lit! This one’s a keeper for sure!
Like
1. Massive game selection. 2. Top-tier live gaming experience. 3. Smooth website navigation. 4. Sweet promos and bonuses!
Dislike
1. Could add more payment methods.
2.9

February 10, 2025

TrailJumper

Canada Canada

The game selection is quite extensive— But everything else is a disaster. Reaching customer service is nearly impossible, and I was passed around through various email addresses with no resolution. Withdrawals are only allowed via wire transfer, and they charged me $15 on a $50 withdrawal—completely outrageous. Steer clear
Like
- Large variety of games
Dislike
- Withdrawals limited to wire transfers - Charged a $15 fee on a $50 withdrawal - Terrible customer support
4.9

February 2, 2025

Liam Oak

Canada Canada

Spin Galaxy Casino nails it with its rad game selection and slick site design—easy to navigate and packed with fun. Plus, the promos are fire!
Dislike
1. Limited withdrawal options. 2. No 24/7 support.

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