Silverplay Casino

In our test, we found that Silverplay operates with a Curaçao licence. This approval is valid, but it offers less oversight than registration with the GGL. We also noticed that there is no licence number on the website. We had to verify this using external sources.

When it comes to technical protection, the SSL encryption is immediately noticeable. This ensures that Silverplay login and payment data are transmitted securely, which is a solid basic level of protection. However, two-factor login is missing, so players should protect their data carefully.

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The casino explains on a separate page how you can pause your account or close it completely. There is information about betting and deposit limits, even if these are not directly available everywhere in the profile. In addition, the site links to support organizations such as GamCare, Gamblers Anonymous, and Gambling Therapy. There you will also find tests to better assess your gambling behaviour.

Security measures

In our assessment, Silverplay urgently needs to be more transparent about its licence details, because a number that is not visible raises suspicion. The offering works and protection features are available, but they are not yet implemented cleanly in all areas.

Compared to many other providers, Silverplay stands out particularly well for deposits. Right after registering, you can deposit money without having to upload documents immediately. We also like the mix of available payment methods: cards, e-wallets, instant banking, and prepaid services. This gives you several options from the start, which you do not find with every provider.

Overview of deposit methods

In our test, we first deposited C$50 via Visa and later another C$50 via Neteller. Both amounts arrived within two seconds and were shown immediately in Canadian dollars. We were also able to view the limits for each method directly in the cashier section.

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We also looked at what users on Trustpilot say about deposits. In one case, a payment was not credited, but support checked it, resolved it, and even credited free spins. Another user reports that they were told why the deposit did not go through and that they were guided through the process step by step. This shows that issues can occur, but support can usually resolve them.

To get started, we would choose card or Skrill, as the money was available instantly and everything worked without effort. Interac and Rapid Transfer are a good choice if you prefer direct banking. With voucher-based methods, it sometimes takes a little longer depending on verification.

Silverplay Casino runs a diverse promotions section that covers both casino players and sports bettors, with rotating offers tied to deposits, seasonal campaigns, and major sporting events. From multi-tier welcome packages to reload deals and event-based bonuses, the platform keeps its promo page active with a mix of short-term specials and recurring rewards.

• Welcome casino package with bonus funds and free spins
• Sports welcome bonus with matched first deposit
• Weekly and weekend reload bonuses for casino players
• Cashback offers and mystery-style deposit promotions
• Event-based sports boosts and free bet campaigns

For active users, Silverplay does not display a visible VIP system with levels or points. There is no overview on the site, and during our test no information about it appeared in the account. As a result, new users do not see any progress, and benefits are not granted automatically.

During our test, we did not receive any extras – neither cashback, nor free spins, nor casino bonuses. Players on Trustpilot, on the other hand, report that they sometimes received personal offers, but these vary significantly. Some mention that benefits were even removed again after a change of manager.

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Compared to providers with fixed VIP levels, Silverplay falls behind in this area. Those who use small amounts or only play occasionally will probably not notice any benefits at all. For users with higher stakes, it may be worth contacting support. However, the transparency that other casinos offer is missing. The program therefore suits high-volume players who expect personal support – less so everyone else.

Silverplay offers around 2,000 games. This is sufficient for most users, even though other casinos have a significantly larger selection. The majority consists of slots, complemented by table games and a live section. The titles come from more than 20 well-known studios such as Pragmatic Play, NetEnt, Play’n GO, Betsoft, and Evolution. Unfortunately, you can only open games in demo mode after registering.

RTP analysis by game category

In our test, we first opened a few Pragmatic Play slots and then tried Live Blackjack from Evolution. Both sections ran without interruptions, and the loading times were short, even on mobile. In addition, betting limits and basic information were displayed directly in the game, so we did not have to search separately.

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Using the search and filters, we quickly found suitable games. Everything also ran stably on mobile, and slots launched without issues. Users on Trustpilot report similar experiences. Information about free spins is usually displayed directly in the game, and RTP values are also available – just not in a central overview, which requires a few more clicks.

Slots

Silverplay offers around 2,000 slot machines. The collection includes classic slots, Megaways titles, as well as Bonus Buy games. It is particularly practical that you can mark your favourite games to access them quickly.

Examples of slots with RTP

If you want to test many slots, it is worth using the favourites function. This way, you do not have to search again each time. It is also advisable to briefly check the betting rules and additional features directly in the game – Bonus Buy and Hold-and-Win work slightly differently depending on the title.

Table Games

Silverplay Casino offers around 150 table games. This is not a huge number, but it covers the main variants and also includes a few unusual titles such as Football Top Card or an arcade-style Solitaire.

Examples of table games with RTP

We recommend opening RNG table games first to try out the rules and bets without time pressure. After that, you can switch to live tables once you feel more comfortable. Also take a quick look at the betting limits, as the differences can be quite large depending on the variant.

Live Casino

In the live section, there are over 200 tables, mainly from Evolution and Pragmatic Play. The main classics are represented, along with game shows, and the stakes range from a few cents to significantly higher amounts, so almost everyone can find something suitable.

Examples of live casino games with RTP

If you are new to the live section, it is worth briefly reviewing the rules and basic strategies for roulette, blackjack, or poker first. This makes it easier to get started and helps you avoid quick mistakes.

We do not quite reach a top rating here, because the selection is smaller than with many other providers and the demo mode is hidden behind registration. Nevertheless, the offering works for us, and in our test we found everything we wanted to play.

Compared to other providers, Silverplay offers a broad and modern selection of withdrawal methods, including cards, e-wallets, instant banking, prepaid services, and crypto. As almost everywhere, you must complete Silverplay verification before the first withdrawal. For this, we uploaded our ID, proof of address, and the payment method used. In our case, approval took just under 24 hours, and only after that could the balance be withdrawn without any issues.

In our test, we withdrew C$80 via Skrill after verification was completed. The request was approved the same afternoon, and shortly afterwards the money arrived in our Skrill wallet. No fee was deducted, which was a clear plus point for us.

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Overview of withdrawal methods

Many users report that e-wallets work very quickly and that the money arrives almost instantly. Others praise the support, which checks the status when asked and releases withdrawals on the same day. However, there are also cases where a withdrawal was delayed due to wagering requirements or initially failed. According to the reports, this was later resolved.

For withdrawals, we recommend Skrill or Neteller. They were credited to us the fastest. With Visa, it takes one to two days. If you use crypto, Bitcoin can be useful for larger amounts.

If you need assistance, you can reach Silverplay support around the clock, although there is no telephone hotline. Instead, the casino relies on live chat, email, and an FAQ section for quick answers. In our tests, all channels worked reliably, and we received the right information without long waiting times.

We asked a question about Silverplay verification, and an employee responded after about two minutes. Later, we wrote again, this time regarding uncredited free spins. Support checked the account immediately, provided feedback in the chat, and additionally sent confirmation by email in the evening.

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Customer support overview

The live chat usually works best, as responses typically arrive within a few minutes and many issues can be resolved immediately. For matters where documents are required or where you need to provide a more detailed explanation, email is the better choice.