Primescratchcards Casino

PrimeScratchcards operates under the Malta Gaming Authority (MGA) license, ensuring a safe and regulated environment for Canadian players. This information is clearly displayed on the site, so there’s no need for further verification.

The casino offers a variety of responsible gambling measures, with a dedicated section on the site where players can easily set deposit limits and access self-exclusion options. A standout feature is SafeMate, a tool that provides detailed insights into play habits. It tracks deposits, withdrawals, and time spent over six months, offering comparisons to highlight any concerning patterns. SafeMate also assigns risk scores and delivers alerts when unhealthy behavior is detected, making it easier for players to stay on top of their habits.

While the site uses SSL encryption to protect transactions and personal data, it does not offer two-factor authentication (2FA), which could add an extra layer of security. Despite this, the casino remains a safe and secure platform for gaming.

Key Security Features

At PrimeScratchcards, you can choose from five deposit methods. While this selection is somewhat limited by today’s standards, it still covers the basics for Canadian players. Each of the available deposit methods has a C$10 minimum deposit, with no additional fees, which is a reasonable baseline for the Canadian market. There isn’t a public banking info page, so you’ll need to sign up and access the cashier to view available methods and terms.

Deposit Methods

I made a C$10 deposit using Visa, and the funds appeared in my balance almost instantly. I then tried ApplePay, and the transfer was instant as well.Mila RoyContent Strategist

Promotions at PrimeScratchcards are more limited compared to some of its competitors. On the site you’ll find welcome bonuses with free scratch cards or free games upon first deposit, occasional no‑deposit free card offers, and match deposit bonuses that boost your initial play.

There are also ongoing promotions tied to specific games that can reward players with extra free cards or special benefits.

I tested the bonus offers at Prime Scratch Cards Casino, and the promotions I claimed were credited smoothly and without any issues. Free scratch cards and match deposit rewards appeared as expected, and the terms were straightforward to understand. While there’s a good mix of introductory and ongoing offers, expanding the variety and frequency of regular bonuses could make the overall experience even better for returning players.Mila RoyContent Strategist

PrimeScratchcards may focus on scratchcards, but its game library is vast, offering over 8,100 titles from 30+ developers. This puts it on par with much larger casinos in terms of scale. Known for having one of the largest game catalogs, SkillOnNet casinos don’t disappoint here.

The search bar and filters help manage the library, allowing easy navigation by title, developer, category, provider, tags, or bet size. However, the slots page can feel cluttered, and there are no separate categories for Slingo games, which is a downside.

Games loaded in about ten seconds on both desktop and mobile. I tested scratchcards, live tables, and slots, and all ran smoothly without freezing or lag.Jordan ConroyContent Editor

Each game has an info page with details like bet limits, payouts, jackpot info, developer names, and bonus features. Demo versions can be launched directly from the game page. However, RTP data was noticeably missing.

One issue was inconsistent fullscreen settings. Some games launched in fullscreen, while others stayed in windowed mode. A simple toggle would fix this.Jordan ConroyContent Editor

Available Game Types

Slot Titles

The site features a variety of exclusive slot titles, along with a broad selection of other genres, including Megaways, Jackpot, Video, Classic Reel, New, and Popular slots.

Popular Slots

I first played Ghost Father and really enjoyed the theme and bonus features. Big Bass Splash also remains a solid choice – the game looked great and ran smoothly.Jordan ConroyContent Editor

Table Games

The table game selection is limited, but you can still find a few variants of blackjack and roulette to enjoy.

Table Games

I tested 20p Boost Roulette. The name’s a bit misleading – it’s called ’20p Roulette,’ but you need to place bets worth C$1 before you can spin.Jordan ConroyContent Editor

Live Dealer Games

The live game selection is much more extensive, offering a wide range of options, including game shows, classic games, and niche titles.

Live Casino Games

I played Mega Ball this time. The minimum bet is just C$0.01, which I like. The game offers a unique mix of bingo and lottery-style play, and the software handled the multiple balls well, giving a smooth experience.Jordan ConroyContent Editor

Scratchcard Games

As expected, the scratchcard selection is solid. You’ll find many popular titles alongside some lesser-known gems. They’re conveniently organized in their own dedicated section, which is a nice touch.

Scratchcard Games

I tested the Gold Rush Scratch game. I love the excitement it brings, with clear graphics and a fun scratch-and-reveal mechanic that makes the experience feel authentic.Jordan ConroyContent Editor

Instants and Slingo Games

The selection of instant titles, including slingo, is also impressive. It features a variety of games, such as crash games, arcade games, scratchcards, video poker, and video bingo.

Popular Instant & Slingo Games

I tested Slingo Showdown. The theme is a lot of fun, but the bonus round was a bit boring.Jordan ConroyContent Editor

PrimeScratchcards offers just five cashout methods, which is a bit limited. Many other casinos in Canada provide a wider selection, often including more e-wallets and voucher options for added convenience.The minimum withdrawal is C$20, which is higher than the C$10 deposit minimum. The good news is that there are no fees associated with cashouts.

The withdrawal process has a couple of things to keep in mind: you need to cancel any active bonuses before withdrawing.

Withdrawal Methods

I cashed out through Visa. After cancelling my bonus, the request took under 15 seconds, and the funds reached my bank the same day, just as promised.Mila RoyContent Strategist

KYC

At sign-up, PrimeScratchcards attempts to automatically confirm your details. If this doesn’t go through, you’ll be asked to submit documents later. The FAQ lists accepted forms of ID, but it doesn’t clearly explain how to submit them. We found the upload tool in the ‘My Account’ section.

Support at PrimeScratchcards is mainly through live chat, which is available 24/7 and is the primary way to get assistance.

When I used the live chat, I first encountered a bot called Marcus, which only recycled answers from the FAQ. After about three minutes, I connected with a real agent. The agent was polite but sometimes unclear. While some questions were answered directly, others, like withdrawal methods, received vague responses.Jordan ConroyContent Editor

Email support is available, but the address isn’t listed anywhere on the site; we had to ask the chat agent for it. There’s no phone support, but a callback option is available.

The FAQ is difficult to use since it’s not listed in the main menu and must be accessed through the chat window. There are about fifty articles, some of which offer clear answers to common questions, while others simply redirect to other site sections.

Support Options