Monster Casino

Design and User Experience

Monster Casino features a clean, modern design with a green and gold theme. The homepage includes a vertical game menu, top promo banner, and game grid. Navigation is easy via sidebar categories and a search bar, with smooth performance across the site.

While the layout changes slightly after login, usability remains strong. One minor issue is that game sorting can mix slots with table games, but filters and search help fix this. The site avoids gimmicks, focusing instead on speed, stability, and user-friendly browsing—ideal for both new and experienced Canadian players.

Licensing and Responsible Gambling Tools

Monster Casino is licensed by the UK Gambling Commission (39335) and the Malta Gaming Authority (MGA/B2C/231/2012), covering UK and international players, including Canada. These top-tier licences ensure strict standards for fairness and security.

The site uses SSL encryption for data protection and offers full responsible gambling tools: deposit limits, time-outs, self-exclusion, reality checks, support links, and a self-assessment test.

Bonuses and Promotions

One of Monster Casino’s main attractions for new players is its Welcome Bonus Package, which, as of mid-2025, is advertised as up to C$1,000 + 250 Free Spins in total. This welcome package is spread over your first four deposits, structured as follows:

If you max out each offer, you’d deposit C$1,000 total and receive C$1,000 in bonus funds (spread across the four deposits) plus 250 spins. The minimum deposit to qualify for each part of the bonus is C$10 – very reasonable and accessible. 

Notably, Monster Casino does not require a bonus code to claim the welcome offers (they are applied automatically when you deposit the qualifying amount). In fact, no promo codes are needed for any of their standard bonuses

VIP Program

Monster Casino’s VIP program is invite-only—there’s no public loyalty scheme or tier system. High-rollers may be invited based on their play, but regular players won’t see comp points or level-up perks.

VIP Benefits (invite-only):

• Cashback on losses
• Weekly/deposit bonuses
• Free spins
• Likely: faster withdrawals, higher limits, account manager

Drawbacks:

• No structured loyalty levels
• No points for wagers
• No clear entry requirements

Game Library

Monster Casino offers 1,450+ games, covering slots, table games, live casino, scratch cards, and casual titles. The lobby is divided into clear categories (e.g. Slots, Jackpots, Live Casino), and players can filter by provider or use the search tool for quick access.

Slots

With over 1,000 titles, this is the largest category. You’ll find classics like Starburst, Book of Dead, Reactoonz, and 50+ jackpot games including Mega Moolah and Divine Fortune. Themes and features vary widely, though some players noted mixed categorisation—easily fixed with search and filters.

Table Games

Includes roulette (e.g. European, American), blackjack variants with side bets, baccarat, Casino Hold’em, and niche options like Craps. Most titles offer strong RTPs—e.g. European Roulette (~97.3%) and blackjack (~99% with strategy).

Live Casino

15+ live dealer games from Evolution and Pragmatic Play, including roulette, blackjack, baccarat, and game shows like Crazy Time. Streams are HD, with wide betting limits, but the range is smaller than some rivals.

Other Games

Scratch cards, Slingo, virtual keno, and arcade-style mini-games round out the library, offering light alternatives with lower stakes.

All games are mobile-compatible via browser, with responsive design across devices. Games load quickly, and the site performed well in tests, with no crashes or lag.

Deposit Methods

Canadian players will find a wide array of deposit options at Monster Casino, covering everything from popular local methods to international payment systems. The minimum deposit is just C$10, making it easy to get started.

Casino supports the Canadian dollar currency (CAD), so you won’t have to worry about currency conversion fees when depositing or playing in Canada. Below we highlight the key deposit methods, their limits, speed, and any fees:

Withdrawal Methods

When it comes time to cash out your winnings, Monster Casino provides a fair number of withdrawal options for Canadians. Withdrawal process involves a pending period and then processing time depending on method. Here’s a quick reference table for Monster Casino’s withdrawal methods and times:

Monster Casino’s support has been reported to occasionally ask for KYC documents only when you initiate a withdrawal, rather than right after signup. 

Customer Support

Monster Casino offers 24/7 support through multiple channels:

• Live Chat: The fastest and most convenient option, accessible via the website on desktop or mobile. Agents respond within 1–2 minutes and are well-trained to assist with bonuses, withdrawals, verification, or technical issues.
• Email: Send documents or non-urgent questions to [email protected]. Replies usually arrive within a few hours (max 24h). Recommended for verification or detailed requests.
• Phone: Support is available via +44 161-669-9000 (UK) or +420 362 170 22. Calls aren’t toll-free, so use a VoIP app to avoid fees. Ideal for complex or sensitive issues.
• FAQ Section: A detailed help centre on the site covers account setup, deposit limits, bonus terms, withdrawals, and more, available any time for self-service.

While support is primarily in English, you may be able to communicate in French via email—helpful for Quebec users. During busy periods (like major promotions), live chat may take a bit longer to connect, but service quality remains consistent.