Monster Casino

Monster Casino is operated by ProgressPlay Limited, which is licensed and regulated by the Malta Gaming Authority under licence number MGA/B2C/231/2012, issued on April 16, 2013. This licence is clearly displayed in the site footer and confirms that the casino operates within an established regulatory framework.

In addition to its Maltese licence, ProgressPlay Limited is also licensed and regulated by the UK Gambling Commission under account number 39335. While Monster Casino itself targets international players, this dual regulatory structure strengthens overall trust and operational transparency.

Usability Facts for Player Safety

Monster Casino supports a solid range of deposit methods focused on instant transactions and ease of use. Canadian players can fund their accounts using cards, local banking solutions, e-wallets, and prepaid vouchers. All available methods are displayed directly in the cashier, and deposits are credited instantly.

During testing, all listed payment options appeared without restrictions. Deposits were processed immediately, with no additional fees applied.

Mila RoyContent Strategist

Deposit Methods at Monster Casino in Detail

The deposit flow is straightforward. After logging in, players open the cashier, select a preferred payment method, enter the amount, and confirm the transaction. No additional verification is required before depositing.

Monster Casino offers a broad selection of promotions designed to keep gameplay fresh for both new and returning players. The lineup includes classic welcome deals, recurring free spin offers, interactive bonus features, and seasonal events that reward regular activity across selected games.

• Welcome packages with bonus funds and free spins
• Mystery box and surprise reward promotions
• Free spin offers tied to specific slots or events
• Game of the week and featured slot bonuses
• Wheel-of-spins and interactive reward mechanics
• Seasonal campaigns and limited-time events
• Progress-based challenges and reward selection features

Monster Casino’s loyalty system is more like a mission-based game than a traditional VIP programme. There’s no invitation required, and players are automatically enrolled when they make their first bet.

Players earn points by completing challenges such as playing new slots, activating bonuses, or triggering in-game features. As they collect points, they unlock levels and badges, which provide access to better offers. However, the rewards are modest.

Points can be redeemed in the Rewards Store for items like free spins, deposit boosts, small cashback offers, and more. Additionally, players can participate in leaderboard challenges to win extra prizes and gain early access to new slots.

Monster Casino offers over 2,500 games from more than 25 developers, including NetEnt, Pragmatic Play, Microgaming, and Playtech. The game selection is heavily focused on slots, with over 2,200 available.

Live casino and table games are more limited, with only about 130 titles. Casual games are also included, but the selection is small. The site’s layout and navigation could benefit from more advanced filtering to improve the browsing experience.

Many of the games offer demo modes, but players must be logged in to access them. RTP values are not displayed directly on the game tiles, so players must rely on external sources or trial and error to determine the volatility and payout behavior of games.

Available Games

Slots

Monster Casino excels in its selection of slots, with over 2,200 titles available. This includes classic slots, video slots, Megaways, and jackpot games from providers like Playtech and Red Tiger. The main drawback is the navigation; the limited filtering options force players to rely on the search bar or scroll through long lists to find their preferred games.

Testing these games, I began with Great Rhino Megaways, which had decent visuals but a slightly dated feel. Midnight Harvest had smoother animations and more bonus triggers, though the lower RTP meant faster losses. Diamond Volt 777 from Red Tiger delivered small wins but didn’t hit the big payout during my session. Overall, the slot collection is strong, but players should choose games carefully based on their RTP and variance.Jordan ConroyContent Editor

Live Casino and Table Games

The table and live casino section at Monster Casino is limited compared to the slots. The focus is on blackjack and roulette, with a few additional options like baccarat, basic poker, and a handful of game shows. These games are suitable for casual players but lack the depth and variety that more serious players might seek.

During testing, I played Blackjack with Perfect-11, enjoying the clean layout and side bet options. Rapid Auto Roulette had a real wheel effect, making it feel more engaging. Studio Sports Cards and Dice Duel Live were simple but repetitive, and I found them less exciting after extended play.Jordan ConroyContent Editor

Casual Games

The casual games section offers a selection of scratch cards, instant-win games, and simple number-based titles. These are quick, low-stakes games for players looking for a break from slots or table games. However, the selection is limited, and the games don’t offer much depth.

I started with Shock Tower, which had simple gameplay but quickly became repetitive. I then tried Cheap Thrills Bingo, which was functional but not very engaging. While the interface handled multiple tickets well, overlapping voiceovers became annoying after a while.Jordan ConroyContent Editor

Monster Casino keeps the withdrawal process clear and structured. Based strictly on the cashier screenshots, Canadian players can withdraw winnings using credit and debit cards, selected e-wallets, and instant bank payment solutions. All listed methods follow a similar approval flow, with requests reviewed within one business day before funds are transferred.

Withdrawals are accessed directly from the cashier. Once the amount is entered and confirmed, the request moves to processing without additional steps unless verification is required.

Withdrawal Methods at Monster Casino in Detail

During testing, the withdrawal layout proved easy to understand, with processing and transfer stages clearly separated. An email notification is sent once the withdrawal request has been delivered and the funds have been transferred.

Mila RoyContent Strategist

Identity verification may be requested before the first withdrawal or when internal checks are triggered. Documents are submitted through the account area, and approval usually takes place within one business day.

Monster Casino provides basic customer support channels, but there is room for improvement. The Help Centre includes a large FAQ section with more than 100 short articles grouped into common topics such as deposits, withdrawals, bonuses, and game rules. The content is easy to search and works well for quick checks, but the answers rarely go beyond surface-level explanations.

Live chat support is available around the clock, but access depends on keeping the Help Centre window open. The chat initially connects players to an automated assistant, which attempts to resolve common questions. If the issue is not covered, players can request a handover to a live agent.

In testing, reaching a real agent took around two minutes. The interaction was polite but fairly limited, with responses often pointing back to the terms and conditions rather than offering clear, tailored explanations.

Jordan ConroyContent Editor

There is no phone support. Email assistance is available via [email protected], but response times were slow, taking up to four days. This makes email unsuitable for time-sensitive issues.

Availability and Response Times