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Monro started operating in 2023 and is managed by Galaktika N.V. Although it’s still a new name, it’s already drawing interest from Canadian players. The site offers both casino games and sports betting. You can place bets on hockey, basketball, soccer, and other major sports, which adds flexibility for users who like both options. The game section includes over 8,000 titles, such as slots, table games, and live dealer content. Based on our test, Monro is best for users who want a large game selection and prefer using one account for both betting and casino play. It holds up well even next to longer-running platforms.
| Detail | Information |
|---|---|
| Parent Company | Galaktika N.V. |
| Website | https://monro.casino/ |
| Head Office | Scharlooweg 39, Willemstad, Curaçao |
| Year | 2023 |
Company information
The layout at Monro Casino is clear and simple. Everything is split into sections like slots, live casino, sports, and instant games, so it’s easy to find what you want. The main colours are white, orange, pink, and blue. There’s also a cartoon fox mascot that appears across the site, but it doesn’t get in the way. We tested it on both desktop and mobile. On mobile, the site worked well: pages loaded quickly, and the buttons were easy to tap. You can search by game or provider, and the menus are easy to reach. Monro is easy to use, even if you haven’t played at online casinos. You can get to the games, bonuses, or sports bets without confusion. It’s simple, clear, and doesn’t feel cluttered.
| Feature | What We Found |
|---|---|
| Ease of navigation | Easy to use menu, all main sections are listed |
| Mobile games | Most games work on mobile without problems |
| Game filters | You can filter by game type and provider, but not many extra options |
| Search bar | Works well, quick results for games and providers |
| Loading speed | Fast on desktop and mobile |
| Overall design | Clean and clear on all devices |
Usability facts
Rating: 4.8 out of 5
Monro Casino is easy to use, and everything loads fast. We liked how simple it was to find games and switch between casino and sports. However, there is a lack of extra filters, and the bright, cartoon-style design might not suit everyone.
Mila RoyContent Strategist
Monro is licensed by the Curaçao Gaming Authority under licence number OGL/2024/169/0146, issued on 28 October 2024. We looked into it and didn’t find the site on any blacklists. The site uses encryption and follows ID checks to protect accounts and user data. Monro also takes responsible gambling seriously. It offers tools like self-exclusion and account limits, and clearly states that gambling should not be treated as a way to make money. If things get out of hand, players can contact support to pause or close their account. To prevent underage access, users must confirm their age during sign-up.
| Feature | Available |
|---|---|
| Can players set deposit limits | Yes, through customer support |
| Responsible Gaming seals | No |
| Cooling-off periods | Yes, available on request |
| IT security | Standard protection in place |
| SSL encryption | Yes, active on all pages |
| Two-factor authentication | Not available |
| Self-exclusion tools | Yes, can request temporary or permanent exclusion |
| Protection of minors | Age check required, parental control tools suggested |
Responsible Gaming and Security Features
Rating: 3.8 out of 5
Monro covers the basics when it comes to safety. We liked that players can ask support to set deposit limits, and age checks are in place. But some tools are missing – there’s no two-factor login, no reality check to show how long you’ve been playing, and no official seals for responsible gaming. It would also be helpful if they added a withdrawal lock to stop players from reversing cashout requests.
Signing up at Monro is simple, and you can choose between registering by email or using a social media account. Just keep in mind that verification is needed before any withdrawal can be processed. Here’s how to register:
Step 1 Go to the Monro site and click the Sign-Up button.
Step 2 Use email or a social media login.
Step 3 Enter your email address and create a password.
Step 4 Choose your country (Canada is auto-selected for most local users).
Step 5 Pick your currency – Canadian dollars (CAD) is available.
Step 6 Click Sign Up to finish.
As you can see, the registration process is quick and straightforward, allowing you to jump straight into the action and start enjoying everything Monro Casino has to offer without delay.
Monro has a few bonus deals, but not as many as other casinos we’ve tested. The main focus is on a welcome bonus and weekly cashback. Both are easy to find and claim from the Bonuses or Promo section. New players get a 150% bonus starting from $20, up to a max of $600. The wagering requirement is 40x, and you can win up to 10 times the bonus amount. There’s also a weekly cashback offer where you can get back up to 10% of your net losses if your bets and deposits meet the rules. It’s added every Thursday and stays valid for 72 hours.
Rating: 3.9 out of 5
The Monro promotions were easy to claim and worked perfectly. The cashback was also added on time. What’s missing is variety: there’s no reload bonus, free spins or no-deposit bonus, which many other casinos offer. It would make sense to add more options for both new and regular players.
Charlon MuscatFact Checker
At Monro, you’re automatically added to the VIP program right after registration. There are four levels: Basic, Prestige, Elite, and Supreme. As you play and deposit more, you move up through the levels. Each step unlocks better rewards like cashback, birthday bonuses, faster withdrawals, and access to a personal support manager at the top tier.
| Level | Cashback | Withdrawal Limit | Extras |
|---|---|---|---|
| Basic | Not available | $600 | Lottery access, regular bonuses |
| Prestige | 10% (10x WR) | $600 | Weekly bonuses, birthday gifts |
| Elite | 10% (3x WR) | $15,000 | Faster cashouts, exclusive offers |
| Supreme | 10% (no WR) | Unlimited | No wagering on bonuses, personnel manager |
VIP Program Levels and Benefits
Rating: 3.8 out of 5
We tested the Basic and Prestige levels and had no issues claiming cashback or bonuses. Support was fast, and rewards came through as promised. What’s missing is a clear overview of how points are earned and when you level up.
Monro Casino has a big game selection – over 8,000 titles from more than 40 providers. That’s more than most casinos offer. A search bar and filters by provider or game type help you find what you’re looking for fast. We tested several categories and didn’t run into problems. Games loaded quickly, and everything worked well on both desktop and mobile. New games are added often, and there’s a mix of well-known names and smaller studios. Providers include Pragmatic Play, Play’n GO, Evolution, Relax Gaming, Hacksaw Gaming and NoLimit City.
| Game Type | Approx. Quantity | Most Popular Title |
|---|---|---|
| Slots | 5,500+ | Gates of Olympus 1000 |
| Table Games | 300+ | Poker Ways |
| Live Casino | 600+ | Mega Wheel |
| Instant Win | 250+ | Mines |
Game categories at Monro Casino
Monro lets you try games in demo mode, but only after you sign up. That’s not ideal, since many other casinos let you test games without creating an account. If you just want to look around or try a slot without real money, you’ll need to register first. RTP (Return to Player) info isn’t shown in the lobby too, but you can find it once you open a game. It’s usually in the paytable or help section. There’s no full list or filter by RTP, so you’ll need to check games one by one if payout rate matters to you.
| Game Type | RTP at Casino | Industry Standard RTP |
|---|---|---|
| Slots | 95%–97% | 95%–96% |
| Table Games | 97%–99% | 97%–99% |
| Live Casino | 95%–98% | 95%–98% |
| Instant Win | 94%–96% | 93%–95% |
RTP Analysis by Game Category
Monro has over 5,500 slots, which is more than you’ll find at most other casinos. We like the variety here – there are classic slots, new releases, jackpot games, and bonus buy options. The layout makes it easy to scroll or search by name or provider.
| Game Name | Provider | RTP | Year |
|---|---|---|---|
| Gates of Olympus 1000 | Pragmatic Play | 96.50% | 2024 |
| Wild Bandito | PG Soft | 96.73% | 2021 |
| The Dog House | Pragmatic Play | 96.51% | 2019 |
Examples of slots with RTP
There are over 300 table games available, but they don’t have their section.
| Game Name | Provider | RTP | Year |
|---|---|---|---|
| Poker Ways | SmartSoft | 97.00% | 2022 |
| Bingo Star | SmartSoft | 96.00% | 2021 |
| Mini Roulette | Play’n GO | 96.15% | 2020 |
Examples of table games with RTP
Monro offers more than 600 live casino games, and most are from Evolution and Pragmatic Play Live. You’ll find classic games like roulette and blackjack, along with game shows. The streams ran smoothly during our test, and everything worked fine on both desktop and mobile.
| Game Name | Provider | RTP | Year |
|---|---|---|---|
| Sweet Bonanza CandyLand | Pragmatic Play Live | 96.48% | 2021 |
| Cabaret Roulette | Evolution | 97.30% | 2022 |
| Mega Wheel | Pragmatic Play Live | 96.51% | 2020 |
Examples of live casino with RTP
There are over 250 instant win games, including crash games, mines, and fishing-style games. These are quick, easy-to-play options with simple rules. Most of these games come from providers like SmartSoft, Evoplay, and Spribe.
| Game Name | Provider | RTP | Year |
|---|---|---|---|
| Astronaut | SmartSoft | 97.00% | 2022 |
| Fishing Club | Evoplay | 96.00% | 2021 |
| Mines | Spribe | 95.54% | 2020 |
Examples of instant win with RTP
Rating: 4.2 out of 5
Monro has a great selection of games – slots, live casino, and instant win titles are easy to find and work well. What’s missing is a proper section for table games. Currently, you have to search for them, which takes more time than it should. A separate tab would make things a lot easier.
Monro Casino works well on phones and tablets. You don’t need to download an app from the App Store or Google Play. If you’re using Chrome on Android or Windows, you can add the site to your home screen directly from your browser. We tested it on an iPhone 14 and a Pixel 7. Pages loaded in 2–4 seconds, and games, payments, and menus worked perfectly. Most slots run fine, though a few older games didn’t load. The layout fits smaller screens and is easy to use.
Rating: 4.8 out of 5
The mobile version of Monro Casino is fast and easy to use. Installing the shortcut makes access quicker, and you don’t miss any features from the desktop version. It’s a solid option for playing on the go.
Monro Casino offers a good mix of payment options, including cards, eWallets, prepaid vouchers, local Canadian methods like Interac, and several cryptocurrencies. You can deposit with Bitcoin, Ethereum, Litecoin, or Tether. All options we tested were fast, and there were no added fees. We tried Interac and Payz – both worked without issues, and the money showed up in the balance in under a minute. The process was simple: log in, click “Deposit,” pick your method, enter the amount, and confirm.
| Payment Method | Time | Min. Deposit | Max. Deposit | Fees |
|---|---|---|---|---|
| Interac | Instant | $20 | $3,000 | No fees |
| Interac eTransfer | Instant | $20 | $10,000 | No fees |
| Bank Card | Instant | $20 | $2,500 | No fees |
| Flexepin | Instant | $20 | $3,000 | No fees |
| Jetonbank | Instant | $20 | $5,000 | No fees |
| Neosurf | Instant | $20 | $5,000 | No fees |
| Payz | Instant | $20 | $20,000 | No fees |
| Crypto | Instant | $10 | Unlimited | No fees |
Deposit Method Information
Rating: 4.4 out of 5
We liked the range of deposit options at Monro, especially the support for Interac, Payz, and crypto like Bitcoin and Ethereum. Our test deposits were processed instantly without any fees. The limits are reasonable, starting from 10 or $20.
Monro gives you several ways to cash out, including Interac, Payz, MuchBetter, Jetonbank, crypto, and bank cards. Most withdrawals start from $20, and there are no extra fees. Crypto users can cash out from just $15 and go up to $75,000. That’s higher than what many casinos allow.
| Payment Method | Processing Time | Min. Withdrawal | Max. Withdrawal | Fees |
|---|---|---|---|---|
| Interac | 1–3 business days | $20 | $25,000 | No fees |
| e-Transfer | 1–3 business days | $20 | $25,000 | No fees |
| Bank Card | Up to 5 business days | $20 | $2,500 | No fees |
| MuchBetter | Within 24 hours | $20 | $10,000 | No fees |
| Jetonbank | 1–2 business days | $20 | $9,999 | No fees |
| Payz | Within 24 hours | $20 | $20,000 | No fees |
| Crypto | Within 1 hour | $20 | $75,000 | No fees |
Withdrawal Method Information
Rating: 4.4 out of 5
We used Payz and crypto to cash out. Crypto showed up in under 30 minutes, and Payz took around 6 hours. Both went through without any problems. No fees and decent limits are a plus. Just make sure your account is verified first – it speeds things up.
To verify your account, you need to upload a photo of a government-issued ID and a document that shows your address, like a utility bill or bank statement. If you’re using a card or eWallet, they may also ask for a screenshot or photo of the payment method. Verification is required before your first withdrawal. It usually takes 24 to 48 hours. You can upload the documents directly in your account settings. If something goes wrong, support is available by live chat and responds fast.
Rating: 4.5 out of 5
We sent in our documents through the account page and got verified the next day. The process was simple, but it would be better if Monro gave clearer instructions from the start – like which file types are accepted or how to check the status. Still, support was helpful when we had questions.
Monro offers 24/7 customer support through live chat, email, and Telegram. Live chat is available even if you’re not logged in, which makes it easy to get help quickly. We also found the Telegram option useful – responses were fast and clear. The site also has a big FAQ section that covers common questions about payments, bonuses, and verification.
| Contact Method | Available | Response Time |
|---|---|---|
| Live Chat | 24/7 | 1–2 minutes |
| Email ([email protected]) | 24/7 | 6–12 hours |
| Telegram (@MONRO_EN_support_bot) | 24/7 | 1–2 hours |
Customer Support Channels
Rating: 4.5 out of 5
We contacted live chat twice and got replies in under two minutes both times. The answers were clear, and we didn’t have to wait long. Telegram also worked well. It would be even better if there was a phone number or contact form, but overall, support was easy to reach and helpful.
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For this Monro Casino review, we worked to test the full site – games, payments, support, and mobile use. We found a platform that covers the basics well and doesn’t overcomplicate anything. The game selection is one of the largest we’ve tested, with over 8,000 titles. Everything ran without delays on desktop and mobile.
Deposits with Interac, Payz, and crypto were processed right away. Crypto withdrawals took under 30 minutes. Support was available 24/7 through live chat and Telegram, and replies were always fast and clear. We think the VIP program, fast crypto payouts, and wide game range are the strong points. On the other hand, the lack of a table games section and limited bonus variety could be improved. Still, Monro Casino worked well across all key areas, and we had no major issues during testing. If you want many games and smooth payments, it’s a solid pick.
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Mila Roy
Charlon Muscat
