Hello Casino

4.2
Our Rating
View details
4.3
Users Rating
7 reviews

Hello Casino Welcome Bonus

C$1300 Bonus + 250 Bonus Spins

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19+, | New players only, min deposit $10, wagering 45x bonus, max bet $5 with bonus fun...ds. Live casino play excluded with bonus. 100% up to $300 bonus on 1st deposit. 75% up to $300 bonus on 2nd deposit. Welcome bonus excluded for players depositing with Skrill or Neteller. No max cash out on deposit offers. Eligibility is restricted for suspected abuse. Full Bonus T&C Show more

Hello Casino Review

  • Launched in 2014
  • License Malta Gaming Authority, UK Gambling Commission
  • Min Deposit C$10
  • Payment Methods Visa, Mastercard, Trustly, Paysafecard, Skrill, Neteller, Bank Transfer
  • Withdrawal Methods Neteller, Skrill, Visa, Wire Transfer
  • Min Withdrawal C$10
  • Games 2715
  • Game Types Baccarat, Blackjack, Poker Games, Roulette, Scratch Cards, Slots
  • RTP 97.50%

Hello Casino Pros & Cons

  • Pros

  • A solid selection of high-quality slots.
  • Licensed by MGA and UKGC, ensuring player security.
  • Secure payment methods with reasonable withdrawal limits.
  • Availability of several secure payment methods.
  • Cons

  • Limited non-slot gaming options.
  • Slow withdrawal processing (up to 5 business days).

A Brief Overview

Founded in 2014, Hello Casino offers a warm introduction along with a welcome bonus. Whether you choose to claim it or not, the site provides a greate selection of games, operating under the White Hat Gaming brand. Hello Casino also holds a Malta Gaming Authority license. Regular play can grant access to an exclusive VIP program with various benefits.

Parent Company Name White Hat Gaming Limited
Website www.hellocasino.com
Head Office 85 St John Street, Valletta, VLT1165, Malta
Company size/Employees 50+

While the casino has several strong points, it is not without flaws. For instance, withdrawal times could be improved.
mila royMila RoyContent Strategist

Regulation Information

Hello Casino is operated and managed by White Hat Gaming Limited, a company registered in Malta that holds a valid license issued by the Malta Gaming Authority. In addition, the platform is licensed and registered by the UK Gambling Commission, and it uses advanced security measures for protecting players’ information.

Deposit Limits Adjustable
Activity Limitations Available
Self Exclusion Available
Protection of Minors Guaranteed
Problem Gambling Organisations Gamblers Anonymous, Gambling Therapy
Encryption 128-bit SSL
IT-Security N/A
RTP Analysis N/A
Anti Money Laundering ID Verification

Registration Process

Before you start discovering the perks of this casino, you’ll have to complete the registration process. Here’s the procedure to follow:

1 step Step

Visit the site and click the blue Sign Up button located in the upper right corner.

2 step Step

Fill in the first part of the registration form with your personal details like first and last name, gender, date of birth, country, and province/territory.

3 step Step

Continue with adding your address details and phone number.

4 step Step

Finally, come up with Hello Casino login details (username and password).

5 step Step

Once you complete all of this and finish your registration, the activation instructions go straight to your email. Go to your inbox, follow the activation link, and you’ll finish the process in a few seconds.

After you successfully register and log in, you can claim the Hello Casino joining offer and start playing.

Terms and Conditions

Regardless of the service you sign up for on the web, you have the adjoining terms and conditions to tell you all about the details surrounding it. The procedure is the same in Hello Casino, and here are some of the rules you should bear in mind before you sign up and claim the new account offer:

  • You must be at least 19 years old to create an account.
  • Upon registration, the casino will perform verification checks and request specific documents to be uploaded.
  • You aren’t allowed to play on someone else’s behalf or create more than one account in your name to claim the opening offer multiple times.
  • You’re obliged to get acquainted with the site’s terms and conditions in detail before you agree to anything stated on that page.
  • If the casino makes some changes to these terms and conditions, you’ll be notified about it and will have to reconfirm that you accept the changes before proceeding with online gaming.

Hello Casino Bonuses

hello casino promotions

The list of offers isn’t something that would impress you on. Still, you’ll find all the essential deals like a sign-up offer, some daily promotions for regular visitors, as well as a VIP programme for loyal users in our “Bonuses” section.

VIP and Loyalty Program

You will get a chance to become a member of VIP program. Once you make your first deposit, you’ll be able to win 500 loyalty points, after which you’ll earn some more for each $10 you wager.

After you become a VIP customer, you’ll become eligible for many different perks and get a personal manager that’ll be around 24/7, exclusive VIP promotions, and maybe even a birthday bonus.

I got a welcome bonus with match deposit offers and free spins, giving me extra funds to play. Regular reload bonuses and free spins are available, along with special promotions for certain games or events. However, Hello Casino didn’t offer a no deposit bonus.

At first, I didn’t check the bonus terms closely, which led to confusion when withdrawing winnings. Now, I always read the rules to avoid issues.

mila royMila RoyContent Strategist

Deposit and Withdrawal Options for Hello Casino Users

The list of available options you can use to top up your account on this platform includes trusted payment methods such as:

Payment Method Minimum Deposit Processing Time
VISA C$10 Instant
MasterCard C$10 Instant
Trustly C$10 Instant
Paysafecard C$10 Instant
Skrill C$10 Instant
Neteller C$10 Instant
Bank Wire C$10 Bank Dependent

The minimum deposit is $10, and the casino reserves the right to limit them as it finds fit. Deposits are usually instant unless you pick the bank transfer, in which case the transaction can take a bit longer. Moreover, this casino site doesn’t allow transfers from one account into another to make a deposit.

When it comes to Hello Casino withdraw your winnings, the cashing out policy states you should use the same method as the one you used for making a deposit. If the method isn’t available at the time, you’ll be able to choose another option. At the time of writing this review, the options at your disposal include Visa, Skrill, Neteller, and bank transfer.

Withdrawal Method Minimal withdrawal Fee Withdrawal Time Withdrawal Limits
Visa C$10 No fee 3-5 working days C$12,500 per week
Bank Transfer C$10 No fee 3-5 working days C$12,500 per week
Neteller C$10 No fee 3-5 working days C$12,500 per week
Skrill C$10 No fee 3-5 working days C$12,500 per week

After requesting it, the casino will take one or two days to process the withdrawal. Once approved, the money will appear in your account within three working days. You can withdraw a minimum of $10 and a maximum of $12,500 per week. Lastly, the casino won’t charge any fees for your transactions, but your payment provider may have the right to do so.

KYC Process & Required Documents

Once your total deposits reach $2,000, you must verify your identity, age, home address, and payment method. This is part of the KYC (Know Your Customer) process, which helps prevent underage gambling and financial crimes.

Required Documents:

  • Identity & Age: Passport, ID card, or driver’s license
  • Home Address: Bank letter, official document, bank statement, or utility bill (dated within the last 3 months)
  • Payment Method: Varies based on the method used (e.g., a screenshot from online banking or an online wallet profile)

Additionally, you may need to verify the source of your gaming funds. For example, if you play using your salary, a copy of your payslip may be required.

Games and Software Providers

hello casino games

This online casino can promise you one thing in advance — a mesmerizing gaming experience due to the variety of game titles it offers. You’ll have a plethora of games to play whether you’re into slots, table games, poker, live casino, and other options coming from the very best software providers in the industry:

  • NetEnt
  • Microgaming
  • Quickspin
  • Blueprint Gaming
  • Evolution Gaming
  • Genesis
  • Merkur

Slots

Hello Casino slots are the first category you’ll spot, thanks to both the number of titles and their quality. If you’re not interested in all-time favourites like Starburst, Book of Dead, Immortal Romance, or Gonzo’s Quest, you can always peek into the category reserved for new titles and try something you haven’t seen before.

Table Games

Table games offered on the site will also keep you occupied as you’ll find all notable choices such as blackjack, roulette, baccarat, and poker. What is more, all these options and a few other games like craps, sic bo, and lucky wheels are available in the live dealer version as well.

If you’d like to start with some light gaming, the site also offers bingo, keno, and numerous scratch cards. You can check them out as an introduction to your online gaming journey or wait until Hello Casino introduces a special bingo bonus or another promotion for these game types.

Jackpot Games

Hello Casino offers a few hundred jackpot games. Many feature daily jackpots, while others have progressive jackpots that can reach several million euros. These include Relax Gaming’s Dream Drop games, Blueprint Gaming’s Jackpot King series, WOWPot titles, and various Mega Moolah games.

Some examples are Mega Moolah Megaways, Templar Tumble Dream Drop, Ted Jackpot King, Book of Mega Moolah, and Blazing Diamonds WOWPot.

Playing at Hello Casino has been enjoyable. Their game selection is extensive, with a variety of slots featuring different themes and features. They also offer classic table games like blackjack and roulette. The website is easy to navigate, making it simple to find and play games. The graphics are well-designed, and everything runs smoothly. I’ve had a few minor issues with some games, but nothing major. Overall, the game selection and quality keep me coming back.
mila royMila RoyContent Strategist

Mobile Gaming

Those looking for a Hello Casino app will have to change how they operate as the operator hasn’t yet launched any such product. Nevertheless, you’ll still be able to access all casino games from Android and iOS devices by visiting the site through your preferred mobile browser. Thanks to HTML5 technology, you won’t need to download anything to enjoy online gaming at its best.

Customer Support

Finally, if you have any further questions about Hello Casino coupon codes, payment methods, games, or anything you find urgent, feel free to get in touch with the helpful operators that are available around the clock. You can do it via:

Although we’d definitely love to see a few more offers, such as a no deposit bonus code for newcomers or a special deal for players who go an extra mile and refer a friend to this platform, Hello Casino certainly has many great things to offer. You can take advantage of any current promotion, make transactions using popular payment methods, and play thousands of titles from the most respected software providers, which is more than enough for an exciting online gaming experience.

Hello Casino Hello Casino
4.2
BonusC$1300 Bonus + 250 Bonus Spins
Min. deposit$20
Wag. req. (bonus)35x
Wag. req. (spins)35x
Max cash out--
Play

19+ | New players only, min deposit $10, wagering 45x bonus, max bet $5 with bonus fun...ds. Live casino play excluded with bonus. 100% up to $300 bonus on 1st deposit. 75% up to $300 bonus on 2nd deposit. Welcome bonus excluded for players depositing with Skrill or Neteller. No max cash out on deposit offers. Eligibility is restricted for suspected abuse. Full Bonus T&C

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Min. depositC$10
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19+ | I. Register II. Deposit: fill up for C$C20 or more using the Boo Casino Sign Up ...Bonus. III. Play: enjoy the action with a 100% match up to C$C500 and 50 free Fruit Zen spins. Full Bonus T&C

Hello Casino Bonuses
Discover 7 Hello Casino bonus codes available in March 2025

7 Deals available in Canada

Hello Casino Available for Canadian Players

Bonus type: Free Spins, Welcome Bonus

Min Deposit: $20

Wagering: x35

Hello Casino Available for Canadian Players

Bonus type: Free Spins, Casino Match Bonus

Min Deposit: C$10

Wagering: x35

Hello Casino Available for Canadian Players

Bonus type: Sign Up

Wagering: 35x

Hello Casino Available for Canadian Players

Bonus type: Free Spins, 3Rd Deposit Bonus

Min Deposit: $10

Wagering: x35

Suggested
Hello Casino Available for Canadian Players

Bonus type: Free Spins, Sign Up, Welcome Bonus, Registration, Casino Match Bonus, First Deposit Bonus, 2Nd Deposit Bonus

Min Deposit: C$10 on 1st/C$20 on 2nd, 3rd, 4th

Wagering: 35x

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Hello Casino Available for Canadian Players

Bonus type: Free Spins, Welcome Bonus

Min Deposit: C$10

Wagering: 60x

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Hello Casino Available for Canadian Players

Bonus type: Free Spins, Sign Up, Welcome Bonus, Registration, Casino Match Bonus, First Deposit Bonus

Min Deposit: C$20

Wagering: 40x

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Hello Casino Available for Canadian Players
Huge Welcome Deal

Bonus type: Free Spins, Welcome Bonus, Coupon, Code, Sign Up, Registration, Deposit Bonus, Casino Match Bonus, Welcome Bonuses, First Deposit Bonus, 2Nd Deposit Bonus, 3Rd Deposit Bonus

Min Deposit: C$30

Wagering: 40x

Hello Casino Available for Canadian Players

Bonus type: Free Spins

Min Deposit: $10

Wagering: x35

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Bonus type: Existing Players, Daily Bonus

Min Deposit: $10

Wagering: 35x

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Bonus type: 2Nd Deposit Bonus

Min Deposit: $10

Wagering: x35

Summary

Hello Casino has been a solid choice for me, offering a good selection of games and reliable payment options. Signing up was quick, and I claimed a welcome bonus that included a deposit match and free spins. However, I learned the hard way to always check bonus terms before playing, as wagering requirements can be tricky.

The game library is impressive, with plenty of slots, table games, and live dealer options. I’ve enjoyed playing classics like Book of Dead and Mega Moolah, and the jackpot games add an extra level of excitement. Withdrawals take a few days, which could be faster, but at least there are no extra fees.

Customer support has been responsive when I had questions, and the mobile site works well. While I’d like to see a no deposit bonus, the overall experience has been positive, making Hello Casino a decent option for online gaming.

Overall Rating

How we rank 4.2
License and Security 4.4
Bonuses & Special Offers 3.9
Deposit & Withdrawal Options 4.3
Mobile Optimization 4.1
Gaming Experience 4.3
Customer Care 4.1
Mila Roy
Mila Roy Content Strategist

FAQ

What should I do if I encounter technical issues on the Hello Casino platform?

If you experience any technical problems, contact support team immediately, providing details of the issue for a swift resolution.

Can I set deposit limits?

Yes, they offer adjustable deposit limits to help players manage their spending.

User reviews of Hello Casino

User Rating Rated by 7 users
4.3
Good Neutral Bad
Have you had any prior experience with this casino?
2.8

6 days ago

finnish303

Canada Canada

I hit a bonus with a £7 trigger win, but the game crashed and failed to award me the bonus. After waiting a full week for them to look into it, they came back and credited me with just 48 pence—a completely random amount that makes no sense since the trigger itself paid more than that. Zero stars—stay away. The live chat isn’t run by real people, just bots. And if it *is* managed by humans, they all deserve to lose their jobs.
3.7

March 16, 2025

EthanD32

Canada Canada

Hello Casino’s support left much to be desired. Response times were slow, and the answers lacked depth or helpfulness. The overall experience felt generic, with little effort to resolve issues effectively. For a competitive market, stronger customer service should be a priority. Nothing stood out to warrant a recommendation
3.9

February 26, 2025

Zoe Richards

Canada Canada

this casino is really simple to find your way around... which is exactly what players are after... and there's a pretty good range of slot games... i got the free 5 bonus money but didnt get far with it... made a deposit... won 50 but lost it again... will definately be playing there again.
4.7

February 8, 2025

GraceW76

Canada Canada

hello casino is super fun the games are exciting and the site is easy to use even though i lost some cash it felt like entertainment worth paying for totally enjoyed the thrill :)
Dislike
no big wins yet
4.9

January 21, 2025

mike made

Canada Canada

Hello Casino blew me away with its insane game selection—slots, table games, and killer live dealer action that feels like a Vegas night! The live games are smooth, immersive, and totally next-level. If you're all about variety and vibes, this place delivers
Like
Massive game library Thrilling live casino experience
Dislike
Limited withdrawal methods
4.9

January 3, 2025

WhirlBeat

Canada Canada

I used to play here frequently not too long ago, but I ran into an issue while trying to work through the deposit bonus I had claimed. No matter how many bets I placed, the wagering requirement wasn’t decreasing at all. Later, I discovered that only slot wagers of at least 35 cents per bet counted toward it, if I recall correctly. That’s just unreasonable. Treat your customers fairly, and they’ll reward you with positive reviews and continued spending. Apart from that, I didn’t experience any major issues, which is why I’ve given an average rating. Best of luck to everyone!
5.0

December 16, 2024

LiamS05

Canada Canada

hello casino has an amazing range of slots, and the payouts arnt too bad either..i play there quite often and really enjoy it..they offer good bonuses and somtime random free spins emailed to you..my favourit slots are megamoola, centre courth, book of dead, starburst, wildwild west, and plenty more..i highly recommend giving it a go..

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