Euro Palace Casino

4.2
Our Rating
View details
3.6
Users Rating
3 reviews

100% Bonus up to C$600

19+ | New customers only • Min deposit C$10 • 70x wagering

Euro Palace Review

Euro Palace carries the polish of a legacy brand: Canadian-dollar banking, steady oversight, and a catalogue built for everyday play. Still, that polish comes with caveats – an old-school layout in places, a sign up offer that rewards patience more than impulse, and KYC that can slow first withdrawals. This Euro Palace casino review looks past the surface to weigh what works and what doesn’t – from payments and verification to game coverage and cash-out timing.

Gamblizard’s Rating

4.2

Discover the full details of our review process here

Track Record That Actually Matters

euro palace casino welcome bonus

Euro Palace Casino opened in 2010, making it one of the more established names in the online gambling sector. The brand was initially associated with the Fortune Lounge Group, a collective of long-running iGaming brands, and was later operated under the umbrella of companies linked to Digimedia Ltd and affiliated entities.

Today, Euro Palace Casino is held by Baytree Interactive Ltd, a Guernsey-registered company (registration number 69691). Over time, Euro Palace evolved to serve players in multiple jurisdictions, adapting its ownership and licensing structure accordingly.

It’s a slots-first platform with the usual live-dealer staples. The interface skews old-school, but menus are stable and search returns are predictable. On the upside, Canadian-dollar payments are supported end-to-end, and onboarding is linear once documents are accepted.
Field Detail
Parent Company Baytree Interactive Ltd
Website
europalace.com
Head Office Address Ground Floor, Kingsway House, Havilland Street, St Peter Port, Guernsey.
CEO’s Name Not publicly disclosed
Company Size Not publicly disclosed

Company Information

There are no public records of sanctions, fines, or regulatory violations under Baytree Interactive Ltd’s name. Still, Euro Palace casino reviews over the years have occasionally mentioned slow withdrawals and limited customer service responses, concerns that appear intermittently across several sister brands within the same network.

Euro Palace promotes itself as a secure and fair casino, displaying eCOGRA certification on its website. However, there are no publicly confirmed awards or celebrity endorsements tied directly to the brand. Its reputation today is primarily based on long-term presence and regulatory continuity rather than marketing visibility.

Controls That Protect Daily Play

4.6
Ranking Criterion
Significance
Criterion Points
Licence Integrity
50%
5.0
Responsible Gaming Features
25%
4.0
Security Measures & Transparency of Display
15%
4.0
Regulatory Failures
10%
5.0
100% 90% 80% 70% 60% 50% 40% 30% 20% 10% 0%
Euro Palace got 4.6 points for its Licence & Security, placing it in 45.0% of similarly rated casinos, outperforming 55.1% of the casinos analysed.
0% 0-1.0
1.7% 1.1-2.0
21.7% 2.1-3.0
31.7% 3.1-4.0
45% 4.1-5.0
License and Security points
*The ratio of total casinos evaluated according to scores 1-5

Euro Palace casino is authorised for Canadian players outside Ontario via the Kahnawàke Gaming Commission. The footer and the “Associates” page show an active permit held by Baytree Interactive Ltd – licence no. 00892, issued 16 Feb 2022 – and you can verify it without breaking your browsing flow.

Safer play is addressed in a dedicated section reachable from the footer. You’ll find daily, weekly, and monthly deposit limits, short cooling-off pauses, and self-exclusion at the account level. The site also links out to responsible-gaming resources and policy pages, so guidance is easy to reach when you need it.

Under-18s are not permitted to register. The policy states age-gating and routine KYC checks, and accounts are subject to verification before withdrawals. Connections are protected with SSL/TLS, and payment/account flows are encrypted to modern standards.

What’s missing? We could not find a toggle or help-doc entry for two-factor authentication during testing, so we marked it as “not stated” rather than assuming it exists.

Protection & Compliance Status Notes
Deposit-limit tools Available Daily/weekly/monthly options
Responsible-gaming seals/links Present Footer + policy pages
Cooling-off options Available Short-term pauses
Self-exclusion Available Account-level blocks
SSL encryption Active 128-bit TLS on key flows
Two-factor authentication Not stated No toggle/help-doc entry
Under-age protection Stated Age gates; KYC checks
RNG/payout audits Referenced Independent testing noted on legacy materials

Measures of Security at Euro Palace Casino

Is Euro Palace casino legit? Based on what we verified: yes. The Kahnawàke licence (no. 00892) is current and clearly displayed, the safer-play toolkit is in place, and data flows are encrypted. Apart from the absence of a stated two-factor login, there’s little to question in how the site handles player protection today.

Interface Snapshot

Euro Palace Casino isn’t trying to dazzle you with bright lights or flashy animations, and that’s actually part of its charm. The design keeps things practical: a muted colour palette, simple fonts, and an old-school layout that focuses on getting you where you want to go fast. You’ll find the main tabs – Lobby, Banking, and Promos – right where you’d expect them, and they open directly without any pop-ups getting in the way.

It feels a bit retro, especially with the banner style, but everything works smoothly. The game grid loads fast, the pages scale neatly across desktop and mobile, and you can jump from slots to live tables in just a couple of clicks. It’s a layout built for players who prefer clarity and speed over flashiness – solid, familiar, and easy to navigate.

Mobile Performance

There’s no dedicated app for Euro Palace – everything runs in the mobile browser on iOS and Android, with the full desktop feature set intact. Menus scale cleanly, and you keep direct access to Banking, Lobby, Account, Promos, plus quick hops into slots and live casino tables.

In our runs over LTE, site pages opened in under 2 seconds. Individual Euro Palace casino games are loaded in a 2–6 second window, depending on the provider. Navigation from the lobby to a game or the cashier took just one or two taps, and there were no interface hiccups when moving back and forth between sections.

The layout follows a classic design without unnecessary visual clutter, which actually works well for longer play sessions. Inputs respond quickly, and using the browser version keeps everything consistent – no version drift or update mismatches like those that occasionally happen with native apps.

Funding Paths And Limits

4.2
Ranking Criterion
Significance
Criterion Points
Range of Methods
30%
4.0
Quantity of Methods
30%
4.0
Disclosure Transparency
20%
5.0
Processing Speed Compliance
20%
4.0
100% 90% 80% 70% 60% 50% 40% 30% 20% 10% 0%
Euro Palace got 4.2 points for its Casino Deposit Options, placing it in 64.2% of similarly rated casinos, outperforming 35.9% of the casinos analysed.
0% 0-1.0
0% 1.1-2.0
4.2% 2.1-3.0
31.7% 3.1-4.0
64.2% 4.1-5.0
Casino Deposit Options points
*The ratio of total casinos evaluated according to scores 1-5

The cashier is straightforward and, more importantly, consistent with what the site promises. We decided to test the process ourselves with two small payments – $10 and $70 – just to see how fast the money would land. Both times, the credit showed up almost instantly, taking no more than ten minutes, and there were no operator fees at all.

The name on your account must match your chosen payment method. For brand-new accounts, there’s usually a quick verification before the first top-up, but in our case, it turned out to be a smart step that helped prevent any future payment holds.

Declared vs tested deposit methods

Method Fees Speed (declared/tested) Min–Max. Deposit
Visa/Mastercard No fees Instant/ $10 – N/A
Interac No fees Near-instant/ $10 – N/A
iDebit No fees Near-instant/ $10 – N/A
Skrill No fees Near-instant/ $10 – N/A
Neteller No fees Near-instant/ $10 – N/A

An Overview of the Deposit Methods

Our deposit options picks:

  • Interac: Fastest in our run (three credits at 2–5 minutes), stable with Canadian banks
  • iDebit: Clear traceability and a smooth handshake with the cashier
  • Visa/Mastercard: Universal fallback; our card test arrived in 8 minutes, fee-free

In our tests under a light load, the actual credit times perfectly matched what the casino promised. A small $10 deposit is more than enough to check that everything works as it should before you start adding larger amounts or activating a Euro Palace casino bonus.

Bonus Perks Overview

3.9
Ranking Criterion
Significance
Criterion Points
Generosity & Frequency
35%
4.0
Variety & Quality
25%
4.0
Recoup Chances
20%
3.0
Transparency of T&Cs
10%
5.0
Bonus Eligibility
10%
4.0
100% 90% 80% 70% 60% 50% 40% 30% 20% 10% 0%
Euro Palace got 3.9 points for its Bonuses & Special Offers, placing it in 60.0% of similarly rated casinos, outperforming 20.0% of the casinos analysed.
0% 0-1.0
0.8% 1.1-2.0
19.2% 2.1-3.0
60% 3.1-4.0
20% 4.1-5.0
Bonuses and Special Offers points
*The ratio of total casinos evaluated according to scores 1-5

Euro Palace keeps promotions focused rather than flashy. What stood out to us most is how the offers are grouped by type, making it easy to see what’s available without scrolling through clutter. It’s a small touch, but it shows good structure behind the promo system.

Here’s what you can expect to find:

  • Welcome Bonus Package for new players, including both match bonuses and free spins
  • Reload Bonuses for regular deposits, usually available on selected weekdays
  • Cashback Offers that return a percentage of weekly losses
  • Loyalty Programme that converts points into bonus credits
  • Seasonal and Themed Promotions tied to new slot launches or calendar events
To view all current Euro Palace casino promotions, head over to our Bonus tab, where each offer is listed with its full terms and details.

During testing, I found the bonus activation process simple; deposits were credited quickly, and rewards appeared right after confirmation. The wagering terms were consistent across offers and clearly displayed, which I appreciated. A no-deposit trial would be a welcome addition, but overall, Euro Palace’s bonus system feels player-friendly.
Mila RoyMila RoyContent Strategist

Loyalty Value and Progression

4.2
Ranking Criterion
Significance
Criterion Points
Quality & Quantity of Benefits
40%
4.0
Tier Levels
25%
4.0
Ease of Access
20%
5.0
Disclosure Transparency
15%
4.0
100% 90% 80% 70% 60% 50% 40% 30% 20% 10% 0%
Euro Palace got 4.2 points for its Loyalty Programme, placing it in 37.8% of similarly rated casinos, outperforming 62.1% of the casinos analysed.
0% 0-1.0
0.9% 1.1-2.0
24.3% 2.1-3.0
36.9% 3.1-4.0
37.8% 4.1-5.0
Loyalty Programme points
*The ratio of total casinos evaluated according to scores 1-5

Enrollment kicks in automatically after your first real-money bet, so there’s no need to opt in manually. Points build along a transparent ladder with clear tiers and direct redemption into bonus credits. It’s a clean “earn and use” setup – you can see the rates, expiry dates, and cash-out paths without needing to contact support. During our tests, even the starter points credited right after registration and converted smoothly, with no extra steps required.

This program rewards steady volume. If your goal is a reliable offset on slot play, it’s easier to measure outcome here than with splashy, short-term events.

Under the same tech setup, Euro Palace’s reward tiers and redemption controls perform better than what we usually see. The real strength lies in steady accumulation – consistent play pays off more than chasing short-term promos. If you’re comparing loyalty cards or looking for a Euro Palace casino promo code, keep in mind that campaign rules can shift over time. In our reviews, we always list the stricter wagering requirement when duplicates appear and only quote lower WRs when they’re clearly shown on the offer card.

Games Assortment

4.0
Ranking Criterion
Significance
Criterion Points
Range & Quantity of Casino Games
30%
4.0
Reputation of Game Providers
20%
4.0
Game Performance & Mobile Compatibility
20%
4.0
Game Discoverability & User Interface
15%
4.0
Game Description & Features
15%
4.0
100% 90% 80% 70% 60% 50% 40% 30% 20% 10% 0%
Euro Palace got 4.0 points for its Gaming Experience, placing it in 42.5% of similarly rated casinos, outperforming 1.7% of the casinos analysed.
0% 0-1.0
0% 1.1-2.0
1.7% 2.1-3.0
42.5% 3.1-4.0
55.8% 4.1-5.0
Gaming Experience points
*The ratio of total casinos evaluated according to scores 1-5

The catalogue sits in the mid-market range – about 670 titles in our sessions – with coverage where it counts: modern slots, core tables, and a complete live casino hub powered by first-tier studios (Games Global/Microgaming, NetEnt, Evolution).

Navigation feels easy once you’re logged in – all titles load quickly, and demo play becomes available right after access. Each game shows its RTP within the info panel, though there isn’t a public, site-wide RTP list.

Progressive jackpot titles like “WOWPot!” and “Mega Moolah” don’t count toward wagering, which is standard across most bonus terms. In our tests, the higher-RTP slots (around 96% and above) maintained a consistent feature rhythm, showing stable performance throughout our sessions.

euro palace casino games

Although there isn’t a master RTP page, each title exposes its figures in the game window, which is where we verify payout assumptions before cash play.

Slots

Slots make up the biggest part of the library – mostly modern five-reel titles that mix long-time favourites with newer formats like Megaways and pooled jackpots from WOWPot! and Mega Moolah partners. For testing bonus play, we focused on games with a listed RTP of 96% or higher and a stable feature rhythm. These options proved most reliable for predictable wagering progress.

Game Name and Provider RTP Release
Thunderstruck II (Games Global) 96.6% 2010
9 Masks of Fire (Games Global) 96.2% 2019
Wheel of Wishes (Games Global) 93–95% 2020

Slot Games Overview

euro palace casino slots

Table Games

Essentials are covered: European Roulette, multiple Blackjack variants, and Baccarat. The in-client rulesheets and betting-limit ladders are easy to access and well laid out. We’d still recommend treating these as post-bonus options, since table games usually contribute little to no wagering progress.

Game Name and Provider RTP Release
European Roulette (Switch Studios) 97.30% 2018
European Blackjack Gold (Games Global) 99.60% 2006
Baccarat (Games Global) 98.90% 2015

Table Games Overview

euro palace casino table games

Live Casino

Evolution leads the live casino stack with the standard mix of blackjack, roulette, baccarat, and show formats. During our tests, streams stayed stable on both LTE and Wi-Fi, and wagers registered in under half a second – smooth input handling with no lag or interface drift.

Game Name and Provider RTP Release
Lightning Roulette (Evolution) 96.10% 2018
Lightning Blackjack (Evolution) 99.56% 2021
Mega Ball (Evolution) 96% 2020

Live Games Overview

euro palace casino live casino

If you’re clearing a bonus, stick to slots that publish RTP around 96% or higher and leave tables/live casino shows for cash-only sessions once the bonus lock is gone.

The value here is stability and pedigree. You won’t find every experimental mechanic, but you do get consistent performance and familiar maths from major studios.

From Account to Bank – Our Test of Withdrawals

4.1
Ranking Criterion
Significance
Criterion Points
Range of Methods
25%
4.0
Quantity of Methods
25%
4.0
Identity Verification Flow
20%
4.0
Processing Speed Compliance
20%
4.0
Disclosure Transparency
10%
5.0
100% 90% 80% 70% 60% 50% 40% 30% 20% 10% 0%
Euro Palace got 4.1 points for its Casino Withdrawal Options, placing it in 25.8% of similarly rated casinos, outperforming 74.2% of the casinos analysed.
0% 0-1.0
2.5% 1.1-2.0
14.2% 2.1-3.0
57.5% 3.1-4.0
25.8% 4.1-5.0
Casino Withdrawal Options points
*The ratio of total casinos evaluated according to scores 1-5

The platform keeps its banking setup clean and functional, without overcomplicating the process. Cards and e-wallets form the backbone of the payout system – Visa, Mastercard, iDebit, Skrill, and Neteller all worked reliably in our tests. Having both local (iDebit) and global options gives you some flexibility when moving funds between your bank and the casino balance.

The minimum withdrawal is set at $50, which sits on the higher end of the mid-range threshold. It’s reasonable for active users, but it might feel steep for those testing the site with smaller balances.

Every withdrawal request enters a 24-hour pending window, and we verified that reversals during this period do, in fact, process instantly. It’s a useful buffer if you change your mind or spot a mistake before funds leave the account.

Once cleared, the processing speed proved consistent:

  • E-wallets (Skrill, Neteller) – credited within 24–36 hours
  • iDebit – matched the card timeline, slightly faster in one of our runs
Throughout all transactions, no operator fees appeared on our statements. Any small deductions depend entirely on your payment network or issuing bank, not Euro Palace itself. From a transparency standpoint, this aligns with best practices – no hidden “service” or “administration” cuts after cash-out approval.
Method Min. Withdrawal Declared Speed Fees
Visa $50 1–3 business days No fees
Mastercard $50 1–3 business days No fees
iDebit $50 1–3 business days No fees
Skrill $50 1–3 business days No fees
Neteller $50 1–3 business days No fees

Withdrawal Methods Overview

During our withdrawals, all pages remained responsive, confirmation emails arrived within minutes, and we didn’t encounter any verification loops beyond the initial KYC. Having the full process – request, pending, approval, and payout – completed without support intervention is a strong sign of operational maturity. The system feels built for steady use, not last-minute exceptions, which gives Euro Palace Casino an edge over smaller operators that still rely on manual reviews for every payout.

Customer Service

4.1
Ranking Criterion
Significance
Criterion Points
Contact Methods Variety
30%
4.0
Quality of Responses and Support Interaction
25%
4.0
Response Time Across Contact Methods
20%
4.0
Ease of Access to Contact Methods
20%
4.0
Availability Across Devices and Browsers
5%
5.0
100% 90% 80% 70% 60% 50% 40% 30% 20% 10% 0%
Euro Palace got 4.1 points for its Customer Care, placing it in 34.2% of similarly rated casinos, outperforming 65.8% of the casinos analysed.
0% 0-1.0
0.8% 1.1-2.0
7.5% 2.1-3.0
57.5% 3.1-4.0
34.2% 4.1-5.0
Customer Care points
*The ratio of total casinos evaluated according to scores 1-5

You can reach the team via 24/7 live chat and email ([email protected]). There’s no phone number, and the public contact form isn’t positioned as a primary route.

In our tests, an agent joined chat in under three minutes and handled cashier and Euro Palace casino bonus codes questions without pasting scripts. Email was best for KYC attachments: we received a same-day reply with clear next steps.

One area that still feels incomplete is customer support. There’s no phone line listed, and social media channels aren’t promoted as contact options.

For quick help, live chat remains the best route – we found response times solid and agents competent with account-specific questions. When you need a written record or need to attach verification documents, switching to email is the smarter move, as it provides a clear audit trail.

Contact Method Available Typical Response Notes
Live Chat 24/7 Best for payout tracking, wagering requirements checks
Email ([email protected]) 24/7 Same day Ideal for KYC documents/escalations
Contact Form Not highlighted Not a primary route
Phone Not available Not advertised
Unregistered Chat Varies May require an account in some regions

Customer Support Overview

Service is pragmatic rather than chatty: short queues, on-point answers, and clean follow-ups by email when IDs are involved. If you’re unregistered, access to chat may vary by instance, but once logged in, the path is consistent.

Our Verdict

Euro Palace trades flash for routine – and largely succeeds. The catalogue skews familiar, with tier-one studios and steady uptime across slots and live casino; the wallet logic behaves as advertised, and withdrawals, once KYC is cleared, landed within the stated band in our runs. The mobile browser client is quick and low-maintenance, even if the visuals feel dated.

  • Pros

  • Stable catalogue of slots and live tables
  • Reliable payment handling with zero operator-side fees
  • Loyalty rewards with measurable value
  • Responsive design without the need for a native app
  • Сons

  • No phone or social-media support
  • Weekly withdrawal cap after large lifetime cash-outs

There are limits you should plan around: the weekly withdrawal rule that can apply after large lifetime cash-outs across the group, and conservative contributions from tables/live titles during bonus play. If your sessions favour WR-friendly slots and predictable cashier performance, the fit is good. High-variance chasers and table purists may prefer to keep bonuses optional and switch to cash play sooner.

4.2
Ranking Criterion
Criterion Points
Euro Palace Euro Palace
4.2
Bonus100% Bonus up to C$600
Min. depositC$10
Wag. req. (bonus)70x
Wag. req. (spins)--
Max cash out--

19+ | New customers only • Min deposit C$10 • 70x wagering

Spinaway Casino Spinaway Casino
4.2
Bonus300% Up To C$1500 Bonus
Min. depositC$20
Wag. req. (bonus)30x
Wag. req. (spins)25x
Max cash out--

19+ | Not all games contribute 100% towards wagering requirements. General terms and c...onditions apply.

Luckyhour Luckyhour
3.9
Bonus100% Up To C$750 + 100 FS
Min. depositC$30
Wag. req. (bonus)40x
Wag. req. (spins)--
Max cash out--

19+ | The bonus is valid for 10 days. Free spins are credited in sets of 20 spins ever...y 24 hours.

FortunePlay Casino FortunePlay Casino
4.3
Bonus100% Up To C$1000 + 100 FS
Min. depositC$30
Wag. req. (bonus)40x
Wag. req. (spins)--
Max cash out--

19+ | Min Deposit - C$30. Wagering - 40x. The Free Spins will be credited on the follo...wing games: Book of Dead, Mystery Joker, and Legacy of Dead (Play’n’Go). If these games are not available in your location, they will be credited on Aloha King Elvis, Gold Rush with Johnny Cash, and Lady Wolf Moon (BGaming) or Gold Rush with Johnny Cash, Fruit Million, and Lucky Lady Chance (BGaming).

User Reviews Of Euro Palace

3.7
User Rating Based on 3 reviews
0 %
0 %
Last 30 days Last 90 days
Last 30 days
Last 90 days
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All Reviews Casino Deposit Options Bonuses & Special Offers Gaming Experience Casino Withdrawal Options Customer Care Loyalty Programme

dumperwhale

Canada Dec 12, 2024
5
amazing casino, great support, tons of bonuses!been playing here for years.. something changed with this casino lately!i still enjoy the free tournaments here.i just don’t like the payment processing time, sometimes it takes over two days!!!!!still love this casino!!!

(0)

zoeyMartinez

Canada Dec 1, 2024
2
biggest scam i've EVER seen in my whole life ! deposited 50 euros, won 3 times, 1$ each, then BAM, down to ZERO. AVOID this !

(0)

matthewF65

Canada Nov 27, 2024
4
I had a great time playing at Euro Palace, especially when I first tried out Microgaming there. They currently offer about 800 slots, which gives plenty of options to choose from. However, the major downside is that withdrawals can be pending for up to 72 hours, which is just too long and honestly, quite frustrating. It’s disappointing that they haven’t improved this over the years. I barely play there anymore since my favorite casinos also feature Microgaming, and they handle payouts much faster. They really need to sort out that lengthy pending period.

(0)

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Overall Rating
Rate Individual Aspects
Casino Deposit Options
Bonuses & Special Offers
Gaming Experience
Casino Withdrawal Options
Customer Care
Loyalty Programme
Euro Palace Bonuses
Discover 2 Euro Palace bonus codes available in December 2025

2 Deals available in Canada

Euro Palace Available for Canadian Players
Up To C$600

Bonus type: Welcome Bonus, Deposit Bonus

Min Deposit: C$5

Wagering: 35x

Euro Palace Available for Canadian Players
100% Bonus up to C$600

Bonus type: Welcome Bonus, Registration, First Deposit Bonus

Min Deposit: C$10

Wagering: 35x

Suggested
Euro Palace Available for Canadian Players
VERIFIED
25 Free Spins for $1
25 FS for C$1

Bonus type: Free Spins, Sign Up, Welcome Bonus, First Deposit Bonus, Deposit Bonus

Min Deposit: C$1

Wagering: 200x

Suggested
Euro Palace Available for Canadian Players
100% Bonus up to C$600

Bonus type: Welcome Bonus, Registration, First Deposit Bonus

Min Deposit: C$10

Wagering: 35x

Suggested
Euro Palace Available for Canadian Players
VERIFIED
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250% up to C$3750 + 200 FS

Bonus type: Welcome Bonus, First Deposit Bonus, Deposit Bonus

Min Deposit: C$30

Wagering: 40x

Suggested
Euro Palace Available for Canadian Players
VERIFIED
225% Up To C$1500 Bonus
Up To C$1500

Bonus type: Welcome Bonus, Casino Match Bonus, First Deposit Bonus, Deposit Bonus

Min Deposit: C$30

Wagering: 35x

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