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Captain Cooks Casino

4.5
Expert rating
View details
2.8
Users rating
20 reviews

Captain Cook Casino Welcome Bonus

100 Free Spins for $5

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19+, | New customers only • Min deposit C$5 • 200x wagering Full Bonus T&C

Captain Cooks Casino Bonuses

Discover 8 Captain Cooks Casino bonus codes available in December 2024

8 Deals available in Canada

Captain Cooks Casino Available for Canadian Players
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Min Deposit: $5

Wagering: x200

Captain Cooks Casino Available for Canadian Players

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Min Deposit: $5

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Captain Cooks Casino Available for Canadian Players

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Min Deposit: $5

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Captain Cooks Casino Available for Canadian Players
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Wagering: 200x

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Captain Cooks Casino Available for Canadian Players

Bonus type: Welcome Bonus

Min Deposit: C$10

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Captain Cooks Casino Available for Canadian Players
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Bonus type: Welcome Bonus

Min Deposit: C$1

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Captain Cooks Casino Available for Canadian Players

Bonus type: Free Spins, Sign Up, Welcome Bonus, Registration, Casino Match Bonus, First Deposit Bonus

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Wagering: x200

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Captain Cooks Casino Available for Canadian Players

Bonus type: Free Spins, Registration, Deposit Bonus

Min Deposit: $5

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Captain Cooks Casino Available for Canadian Players

Bonus type: Casino Match Bonus, Deposit Bonus

Min Deposit: $8

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Captain Cooks Casino Review

  • Launched in 2003
  • License UK Gambling Commission, Malta Gaming Authority
  • Min Deposit $5
  • Payment Methods Visa, Mastercard, Interac, ElectronicCheck, Paysafecard, Instant Bank Transfer, MuchBetter, Google Pay, INSTADEBIT, Neosurf, iDebit, Flexepin, Payz
  • Withdrawal Methods Visa, Mastercard, Interac, ElectronicCheck, Paysafecard, Instant Bank Transfer, MuchBetter, Google Pay, INSTADEBIT, Neosurf, iDebit, Flexepin, Payz
  • Min Withdrawal $50
  • Withdrawal Time Speed 1-5 business days
  • Games 991
  • Game Types Baccarat, Bingo, Blackjack, Poker Games, Roulette, Scratch Cards, Slots
  • RTP 96.98%
  • Game Providers MicroGaming, Evolution Gaming, Rabcat, 1X2 Gaming, Neon Valley, StormCraft, SpinPlay, Triple Edge Studios, Switch, Alchemy, Crazy Tooth, ALL41, Fortune Factory, Gameburger, Gold Coin, Foxium, Half Pixel, JFTW, Neko Games, Pulse 8 Studios, SlingShot

Captain Cooks Casino Pros & Cons

  • Pros

  • Captain Cooks Casino offers a wide range of games, including live dealer games.
  • The casino has over 20 years of experience in the online gambling market.
  • The casino offers a mobile-compatible version of the website and an app for IOS/Android.
  • Captain Cooks Casino has a well-designed website and the best VIP Loyalty Program.
  • The customer service is available in 3 languages 24/7 and is knowledgeable, friendly, and efficient.
  • Cons

  • Captain Cooks Casino has a shorter range of payment methods compared to other online casinos.
  • The RTP (Return to Player) for some games is lower compared to other online casinos.
  • The casino accepts a limited number of currencies.

Captain Cook Casino Canada

Captain Cooks Casino is an online casino with a gambling license since 2003. Regulated and controlled by the Kahnawake gaming authorities, the Kahnawake Gaming Commission ensures strict guidelines and regulations for safe and fair gaming. At first glance, Captain Cooks Casino Bonus impresses us. Interesting Microgaming games are available, with a Flash Casino and a generous online casino bonus. The support offered by Captain Cooks Casino is also noteworthy. Our comprehensive review provides all the essential information for players.

🏢Parent Company 🌐Name Website 👨‍💼CEO 👥Company size/Employees
Apollo Entertainment Limited https://captaincooks.casino/en/ John Paul C 11-50

The Flash Captain Cooks Casino was founded in 2003, making it a pioneer in the online gambling market. Its long-standing experience makes it one of the most trusted and secure places for entertainment and excitement. The casino accepts players worldwide, although access is restricted to a few countries, including the United States. The casino holds a license from the Kahnawake Gaming Commission and has the eCOGRA seal of approval. It undergoes regular audits by independent authorities and follows the Interactive Gaming Council’s code of conduct. Overall, Captain Cooks Online Casino ranks among the best Canadian gambling sites. Let’s delve into the details of our Captain Cooks Casino review, examining the games, casino rewards loyalty program, bonuses, software system, and support to see how enjoyable the site is.

Safety and Security at Captain Cooks Casino

Captain Cooks Casino prides itself on offering a secure and fair gaming environment to its players, making it a trusted online casino. The steps taken by the casino to ensure a high level of security and fairness are:

Licensing

Captain Cooks Casino holds dual licenses from reputable gaming authorities. It is regulated by both the UK Gambling Commission and the Malta Gaming Authority. This dual licensure is a testament to the casino’s adherence to the strict standards set forth by these regulatory bodies, ensuring a secure and fair gaming platform for players​​.

Encryption Technology

The casino employs 128-bit digital encryption technology to safeguard the personal and financial information of its players. This level of encryption is a standard in many banking systems worldwide and is crucial for secure online transactions. It ensures that all data transferred between the player and the casino is encrypted, thus safe from any potential breaches.

Game Fairness

The games provided by Captain Cooks Casino are tested and certified for fairness by eCOGRA (eCommerce and Online Gaming Regulation and Assurance). This independent auditing entity ensures that the games operate fairly and that the advertised Return to Player (RTP) percentages are accurate. Furthermore, a Random Number Generator (RNG) is employed to ensure that game outcomes are truly random and not predictable, which upholds the integrity of the gaming experience.

Reputable Software Developers

Captain Cooks Casino sources its games from reputable software developers. This ensures that the games are of high quality and operate fairly.

Secure Payment Methods

The casino offers a range of recognized and trustworthy payment methods for deposits and withdrawals. This includes mainstream options such as Visa, MasterCard, and reputable e-wallets, ensuring secure transactions for players​.

Regular Auditing

In addition to eCOGRA’s routine fairness testing, the casino’s operations are regularly audited to ensure compliance with all necessary security and fairness standards.

Additionally, Captain Cooks Casino has been in operation since 2003, further cementing its reputation as a reliable and well-established online gaming platform​​. Players can also track their wagering and gaming history through PlayCheck, and review their banking transactions through Transaction History, features that are unique to online platforms and provide an additional layer of transparency and trust.

Of course, you may find all the needed information right here, in the table below:

Feature Status/Details
Deposit Limits Adjustable
Activity Limitations Available
Self Exclusion Available
Protection of Minors Guaranteed
Problem Gambling Organisations GAMSTOP, Gamblers Anonymous
Encryption 128-bit SSL
IT-Security GoGet SSL
RTP Analysis eCOGRA
Anti Money Laundering ID Verification

Captain Cooks Casino exemplifies a high standard of licensing and security in the online casino industry. The dual licensing, robust encryption technology, trustworthy payment methods, and regular auditing for fairness, all contribute to a safe and fair gaming environment.

One thing this casino lacks, which some of you may brush off as me being picky, but still, I would appreciate some kind of a break feature. And I’m concerned about the addiction issue here. It takes a lot of effort just to go through all these responsible gaming steps. Therefore, I think it wouldn’t hurt to reduct a 0.1 point from the total score, leaving Captain Cooks Casino with a rating of 4.9 out of 5, well-deserved for License and Security.

Registration at Captain Cooks Online Casino - How to?

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Step 1 - Visit the Casino's Website

Begin your exciting journey by navigating to Captain Cooks Online Casino’s official website. Once you’re there, you’ll be greeted with a world of gaming possibilities just waiting for you to explore.

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Step 2 - Click on "Play Now!"

Take the next step towards joining the Captain Cooks community by clicking the luring “Play Now!” button. It is located on the upper menu, just beside the “Contact Us” button. 

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Step 3 - Provide Your Name

To set up your account, Captain Cooks will require some essential details from you. In the first form, you will need to enter your First and Last name, as well as the email.

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Step 4 - Provide Birth info

Next, you will need to enter your birth date, as well as your gender. Captain Cooks is open to Canadian players, but you must be at least 19 years old due to its license from iGaming Ontario.

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Step 5 - Set your password

Note that the password should be at least 20 characters long. Make sure you set a strong password.

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Step 6 - Provide Address Details

The casino will then ask you to provide the details of your residence. Enter your valid address details and press “Next”.

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Step 7 - Accept the terms and Conditions

Now the bonus is activated, and everything you need to do is to enter your valid phone number, your current occupation, and accept the T&Cs. After you’re done reading the T&Cs, press the button “Access Bonus Here”.

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Step 8 - All Set!

Congratulations! Your registration is completed. Now you should see a banner (like on the screenshot), where your username and password are displayed. Those are your Captain Cooks login credentials, so do not forget to save them.

After your registration is completed, press the button “Play Now” to enter the casino as a registered user. 

Captain Cooks Casino KYC Procedure

At Captain Cooks Casino, a robust account verification process and adherence to Know Your Customer (KYC) norms are employed to ensure a safe and compliant gaming environment. Here is a detailed elucidation of the account verification process and KYC procedures at Captain Cooks Casino:

  • Age Verification: Casino play is restricted to individuals above the age of 19. Any players found to be underage will have their gameplay voided and winnings forfeited. The casino may also report instances of underage gambling to relevant authorities.
  • Electronic Identity Checks: Upon registration, players consent to any necessary verification procedures, including electronic identity checks.
  • Document Verification: Before making deposits, withdrawals, or wagering, players may be asked for verification documents to validate their age and identity. The requested documents may include:
    1. Valid identity documents (e.g., passport, driver’s license).
    2. Documents confirming residence, like a recent bank statement or utility bill.
  • Additional Verification: Players might be contacted at any point to confirm the accuracy of their identity. In certain cases, especially concerning fraud or anti-money laundering investigations, additional information regarding the player’s source of funds and/or wealth may be required
  • Anti Money Laundering (AML) Measures: For AML and source of funds purposes, players might need to provide:
    1. Images of the front and back of debit cards used for transactions.
    2. Un-redacted debit card, Ewallet, and bank account statements.
    3. Proof of regular income and savings origins, like payslips, dividend statements, or property sales documents
  • Certification and Further Verification: Documents may be required to be certified by a registered Notary if deemed necessary. Suspicion regarding the authenticity of the documents or the individual may warrant proof of the time and location where the document image was captured
  • Retention of Documents: Documents provided will be held in confidence and stored for five years from the date the player’s account is closed, unless regulatory requirements necessitate a longer retention period
  • Risk-based Approach: A risk-based approach is employed to mitigate money laundering, fraud, and criminal activity. Accounts may be frozen and payments withheld if identity and legitimacy of funds cannot be verified.
  • Player Experiences: Some players have reported difficulties in completing the account verification process, particularly during withdrawal attempts, indicating a stringent verification process in place to ensure compliance and security.
  • Required Documentation: Players are required to provide verification documents before processing a withdrawal as part of the KYC procedure, which may include proof of ownership of financial accounts used for deposits and withdrawals, like a copy of the physical card, a bank statement, or screenshots of online wallets.

Captain Cooks Casino Sign Up Bonus

Captain Cooks Casino Welcome Bonus

Captain Cooks has created casino rewards something special for new players regarding the bonus. All a new player has to do is deposit $5. In return, they receive 100 chances at a great win. Players who want to take advantage of the bonus offer will receive an instant bonus of $25 credited to their account. This can be used to play 100 progressive jackpot rounds with a stake of $0.25. With a little luck, one can even become a millionaire. Of course, some bonus conditions must be met. It’s specified that the bonus must be played 60 times. The time frame for playing is seven days. In addition to the first deposit bonus, bonuses are available for the next four deposits. They are as follows:

Number of Deposit Minimum Deposit Bonus Amount
2nd Deposit $10 100% Match Bonus (up to $100)
3rd Deposit $10 50% Match Bonus (up to $150)
4th Deposit $10 25% Match Bonus (up to $125)
5th Deposit $10 100% Match Bonus (up to $100)

If you make the highest deposits, you’ll receive a casino rewards of $500. The playthrough requirements are also fairly designed. Starting with the second deposit, you no longer have to play through the bonus amount 60 times, but only 30 times. This is significantly easier to achieve than the first deposit bonus. Wagering requirements must also be considered. Not all games will be credited at the full 100 percent when clearing the bonus. Only slots and social games will be credited at 100 percent. All other games will only be counted at a certain percentage. For example, table poker is only counted at 50 percent. On the other hand, all Aces Video Poker games are not counted.

The Games at Captain Cooks Casino – Great Selection Available

Captain Cooks Casino Bonus offers a fantastic selection of games, including amazing slots, jackpots, video poker, roulette, and blackjack. The casino has over 500 games ready for players to enjoy. Many well-known and popular games make up the casino’s repertoire. Among the most popular games are:

  • Mega Moolah
  • Immortal Romance
  • Thunderstruck II
  • Blackjack
  • European Roulette
  • Video poker

By the way, the jackpot games are all brimming with cash. Winning here is truly worthwhile. With such a variety of games, almost every player should find suitable games for their taste. From classic slot machines to multiplayer games and tournaments, everything is represented.

captain cooks jackpots

Experience a thrilling array of captivating slot games at Captain Cooks Casino Bonus. This renowned online casino boasts a remarkable selection of slot titles that cater to a diverse range of preferences.

Game Name Notable Features RTP Applicable Bonuses
Amazon Kingdom RTP Range, Scatter Symbols, Stack, Symbols Collection (Energy), Wild Symbol, Bonus symbols 94.32% BonusGame: Pick Objects, Expanding Symbols, FreeSpins, FreeSpins Multiplier
Break Da Bank RTP Range, Wild Symbol 95.43% N/A
Double Lucky Line Scatter Symbols, Wild Symbol 96.02% FreeSpins, Random Wilds / Additional Wilds
Immortal Romance RTP Range, Scatter Symbols, Wild Symbol 96.86% Substitution Symbols, FreeSpins, FreeSpins Mode Choosing, FreeSpins Multiplier, Multiplier, Random Wilds / Additional Wilds
Mustang Riches RTP Range, Scatter Symbols, Symbols Collection (Energy), Wild Symbol 96.45% Expanding Symbols, FreeSpins, FreeSpins Mode Choosing, Level Up, Multiplier, Reelset Changing

The table games section also offers a wide selection for players, including 3 Card Poker, Craps, Baccarat, Hold’em, and more.

captain cooks casino table games

Dive into the exhilarating realm of casino table games offered at Captain Cooks. Whether you’re a fan of the strategic gameplay of Blackjack or the suspense of Roulette, this casino provides a range of options to satisfy your gaming preferences. This comprehensive table showcases some of the most popular game types, accompanied by their standout titles, distinctive features, and the innovative software providers behind them.

Game Type Most Popular Title Features and Theme Software Provider
Roulette American Roulette Auto Play Switch Studios
Blackjack European Blackjack Gold Insurance, Split, Hit Split Aces, Double Games Global
Baccarat Baccarat N/A Microgaming
Poker N/A N/A N/A
Craps N/A N/A N/A

A live casino would make Captain Cooks Casino Bonus even more attractive. There isn’t one in sight, but that could change quickly. A live casino would undoubtedly excite and attract many players.

This comprehensive table presents an overview of the potential returns to players across various game categories. From the classic thrill of slots to the strategic gameplay of roulette and blackjack, each game type comes with its unique payout range. Discover the percentage spans that indicate the potential rewards and returns as you explore the diverse selection of games offered at Captain Cooks. Whether you’re a fan of spinning the reels of video slots or testing your skills in table games, this table sheds light on the exciting opportunities that await you in the realm of Captain Cooks gaming.

Competitive Payout Rates
Classic Slots 89.00 – 96.90%
Video Slots 88.00 – 99.16%
Roulette 94.74 – 98.65%
Blackjack 99.00 – 99.63%
Table games 94.74 – 99.92%
Video Poker N/A
Scratch Cards 65.27 – 95.52%
Arcade Games N/A

Captain Cooks Casino Slot Games

Live Casino at Captain Cooks Online Casino

A live casino feature would significantly enhance the gaming experience for many players. Introducing this option can indeed diversify the game selection, providing an enriched, immersive environment for users. There’s a distinct charm associated with live casinos, as they offer real-time interaction with actual dealers. This interaction not only brings fun to the table but also replicates the genuine ambiance of a traditional casino, which many players seek. While the current vast array of other games can somewhat compensate for the lack of a live casino, integrating this feature in the future would be a strategic move. By doing so, the platform would cater to a broader spectrum of player preferences, ensuring that everyone gets a piece of their desired casino experience.

Captain Cooks Casino Live Games

Embark on a journey through this table to discover the number of titles available within each game type, along with a showcase of the most popular titles that have taken the spotlight. Whether you’re a fan of the spinning reels, strategic card games, or immersive live casino experiences, the collection at Captain Cooks Casino Bonus promises endless excitement, casino rewards and opportunities to strike it big.

Game Type Number of titles available Most popular titles
Slots 600+ 4 Corners of Rome, Akiva: Cloves of Power, Secret Admirer, Arena of Gold, Legend of the Sword
Roulette 39 9 Pots of Gold Roulette, American Roulette, Auto Roulette, European Roulette, French Roulette
Blackjack 33 Atlantic City Blackjack, European Blackjack Gold, High Streak Blackjack, Vegas Strip Blackjack Multihand, ReDeal Blackjack
Video poker 24 Aces and Eights, All Aces, Deuces Wild, Bonus Poker Deluxe, Joker Poker
Bingo 4 Brak da Bank Again Video Bingo, Immortal Romance Video Bingo, Thunerstruck II Video Bingo, Bingote
Baccarat 5 Baccarat, No Commission Baccarat, Real Baccarat with Courtney, Real Baccarat with Sarati, Live Baccarat
Progressive Jackpot 9 Atlantean Treasures Mega Moolah, Casino Rewards – Treasure Quest
Live games 1 Live Casino
Poker 3 Live Carribean Stud Poker, Live Three Card Poker, Live Ultimate Texas Hold’em
Scratch and win 9 Avalon Scratch, Cricket Star Scratch, Happy Holidays Scratch, Immortal Romance Scratch, Sure Win Scratch

Software and Graphics in Captain Cooks

captain cooks casino software and graphics

Captain Cooks Casino has wisely partnered with Microgaming, a renowned software provider in the world of online gaming. Microgaming has a reputation for delivering quality games characterized by outstanding graphics and immersive gameplay. For players, Captain Cooks offers two playing modes: the Flash Casino and the Download Casino. A notable difference between the two is the number of games they offer. While Flash Casino is convenient and instantly accessible, it has a limited selection of games compared to the Download Casino. Thus, for players who wish to dive deep into the full assortment of games, the Download Casino is the ideal choice.

It is somewhat disappointing that Captain Cooks Casino requires potential players to register and log in even if they simply want to play in the fun mode. Many other online casinos in Canada allow visitors to experience their game selection and interface without the hurdle of registration. This ‘play for fun’ option without mandatory registration is beneficial for players who want a no-strings-attached trial run. However, in the grand scheme of things, this isn’t a significant downside at Captain Cooks. After registering, there’s no immediate obligation to deposit funds. Players have the freedom to explore and familiarize themselves with the platform, and when they feel ready, they can transition to playing with real money.

Deposits and Withdrawals at Captain Cooks Casino

Players who choose to play for real money will, of course, need to make a deposit. This can conveniently be done through various methods. Essentially, all secure payment options are offered. From high-speed e-wallet options to traditional bank transfers, everything is represented. The categories are divided as follows:

  • Bank Options – VISA and MasterCard credit cards are among the most popular payment methods at Captain Cooks Casino, along with direct bank transfers and debit cards like Maestro and VISA Electron.

  • E-Wallets and Vouchers – For those who prefer not to share bank details with the casino, e-wallets and vouchers are a great alternative. Options include ecoPayz, EntroPay, Instadebit, Neteller, PayPal, Paysafecard, Qiwi, Skrill, and Zimpler.

  • Other Alternatives – The casino also accepts more unique payment methods like eChecks, EPS, Euteller, Giropay, iDeal, Instant Banking, Kalibra, Multibanco, Neosurf, POLi, Postepay, Przelewy24, Sofort, and Trustly.

For your convenience, we’ve compiled a table with all the available depositing methods for Captain Cooks Casino:

Payment Method Minimal Deposit Fee Processing Time Deposit Limits
Visa C$5 Fee Instant N/A
Mastercard C$5 Fee Instant N/A
Interac C$5 Fee Instant N/A
Echeck C$5 Fee Instant N/A
Paysafecard C$5 Fee Instant N/A
Instant Bank Transfer C$5 Fee Instant N/A
Muchbetter C$5 Fee Instant N/A
Google Pay C$5 Fee Instant N/A
Instadebit C$5 Fee Instant N/A
Neosurf C$5 Fee Instant N/A
iDebit C$5 Fee Instant N/A
Flexepin C$5 Fee Instant N/A
Payz C$5 Fee Instant N/A

Convenience for Players

  • Diverse Options – With over 30 different payment methods accepted, including various e-wallets, credit/debit cards, bank transfers, and alternative methods, players have a broad range of options to choose from.
  • Ease of Deposits and Withdrawals – The process of making deposits and subsequent withdrawals is simplified, with 13 different withdrawal methods ensuring easy access to winnings.
  • Security – Utilizing e-wallets and vouchers can provide an additional layer of security as players won’t need to share their bank details with the casino.
  • Fast Withdrawals – Withdrawal times vary, with e-wallets offering the quickest withdrawals, taking around 2 hours, while bank transfers and debit cards take 3-5 days.

For this review, I opted for PayPal, and the process was quick and straightforward. The process is very straightforward, as the casino basically guides you through every step of the way. Perfect for beginners.

The diversified payment options, coupled with the ease and security of transactions, affirm my positive experience, rendering a commendable rating of 4.5 for deposit methods at Captain Cooks Casino.

A withdrawal request, once initiated, is typically processed in a swift manner. At Captain Cooks Casino, however, there’s a 2-day pending period that players should be aware of. During these initial two days, you retain the flexibility to reverse your withdrawal request. This feature gives players a window to change their mind if they so wish. If no reversal is made within this timeframe, the online casino will then start the withdrawal process.

After the 2-day pending period, the time it takes for the funds to reach you depends on the withdrawal method you’ve chosen. If you opt for a regular bank transfer, be prepared for a potentially lengthy wait. In some cases, this can stretch from 6 up to 10 days before the withdrawn amount reflects in your bank account. For those who value speed, this duration might be a bit discouraging. Hence, they might want to consider alternative withdrawal methods.

One such faster option is the use of e-wallets. After the initial pending period, e-wallet transactions are known to be quite efficient. In most cases, it takes merely one to two days for the funds to be credited to your e-wallet. So, if time is of the essence for you, an e-wallet might be a more favorable choice for your online casino transactions at Captain Cooks.

Payment Method Minimal withdrawal Fee Withdrawal Time Withdrawal Limits
Visa C$50 Fee 2-3 business days C$4000
Mastercard C$50 Fee 1-3 business days C$4000
Interac C$50 Fee 3 business days C$4000
Echeck C$50 Fee 6-10 business days C$4000
Paysafecard C$50 Fee 1-5 business days C$4000
Instant Bank Transfer C$50 Fee 1-5 business days C$4000
Muchbetter C$50 Fee 1-5 business days C$4000
Google Pay C$50 Fee 1-5 business days C$4000
Instadebit C$50 Fee 1-5 business days C$4000
Neosurf C$50 Fee 1-5 business days C$4000
iDebit C$50 Fee 1-5 business days C$4000
Flexepin C$50 Fee 1-5 business days C$4000
Payz C$50 Fee 3 business days C$4000
Upon my venture to withdraw winnings from Captain Cooks Casino, I opted for a direct bank transfer. The process was seamless with clear instructions provided every step of the way. The security protocols in place assured a safe transaction, reinforcing the casino’s reputation for secure and straightforward withdrawals. The varied withdrawal methods and the ease of the process compel me to rate Captain Cooks Casino a notable 4.5 for its withdrawal processes.

Payout Rate at Captain Cooks Casino – Above Average Result

The payout rate at Captain Cooks Casino is worth a look. Conveniently, the payout rates are offered at Captain Cooks Casino. You can see how the chances stand. With a rate of almost 97 percent, Captain Cooks Casino stands out. Of course, the rate at Captain Cooks Casino depends on the games. The rates for the game categories are as follows:

  • Slot games: 96.68 percent
  • Poker games: 95.85 percent
  • Table games: 97.29 percent

Looking at the rates, you’ll see that it’s worth playing at Captain Cooks Casino. Some online casinos have significantly lower rates than Captain Cooks Casino, but some providers also have higher values. In general, it’s a good idea to play at Captain Cooks Casino.

Captain Cook Casino Website

Many players wonder whether they need to register for an application if they can also play on their mobile phones. This is because sometimes they want to play while traveling or waiting in line. The Captain Cooks Casino website is designed to offer players a straightforward and friendly interface, with a menu that provides easy navigation to various sections of the casino. Here’s a detailed review of the website, focusing on the menu, features for new players, and a comparison between the desktop and mobile versions.

For non-registered customers, the menu on the official website comprises the following options:

  • Home
  • Signup Bonus
  • Casino Games
  • Winners List
  • Contact Us
  • Play Now!

For registered customers, on the upper menu, you will be able to see the games search bar, time and the amount of funds on your account, a button to deposit, as well as your profile icon. The lower menu consists of the following:

  • Promotions – If you haven’t claimed your welcome bonus, you will see it here.
  • Loyalty – Is divided into sections “Home”, where you can see your VIP Status, the available bonuses, as well as the list of latest winners. “Your Casino Promotions”, where you will see the Special Offers (for example, I got a Monthly promo: Double Points on Blazing Mammoth XL). “VIP Lucky Jackpot”, where you can see all the statuses, and the points you need to gain to attain them. “Time Of Your Life”, where you can see the details of the Casino Rewards loyalty program.
  • Games – All the games are located here, from slots to live casino titles. There is also a “Favourites” section, which I personally find very useful.
  • Bank – All the payment methods available here for you to choose. Very convenient too.
  • Help – The Support Section of the website.

Desktop vs Mobile Version

Desktop Version

  • The desktop interface is described as friendly and straightforward, albeit with an outdated design. Games are organized in separate categories, and while there’s no search bar, navigation is still manageable. However, the loading speed is somewhat slow on the desktop version.

Mobile Version

  • The mobile version offers a faster loading speed compared to the desktop version, with pages loading in approximately 1.5 seconds according to GTmetrix. It retains all the desktop features and bonuses, making it a compact and convenient option for players on the go. The mobile platform is easy to navigate, and games are accessible with a simple scroll, making it user-friendly.
  • There is no dedicated iOS or Android app for Captain Cooks Casino, which could be a drawback for players preferring a mobile application.

Both versions are powered by Microgaming, ensuring a consistent gaming experience whether on desktop or mobile.

Remember that the same account you created is accessible from any device. Responsible Gambling is for entertainment and fun. However, some players become addicted after a few days and lose control over how much they spend. To eliminate this gambling addiction, the website has introduced the “Responsible Gaming” feature. It includes:

  • Deciding in advance how much money you want to invest.
  • Never try to recover your losses, as this could lead to increased losses.
  • Be aware of how long or how often you want to play.
  • Remember that gambling is a game of chance with no specific formula for winning.
  • Try to balance gambling with other activities.
  • Do not take drugs or drink alcohol while betting.

Captain Cooks Support – Good help at any time

Captain Cooks Casino has opted for excellent customer support. Players can always contact the support team. There is the option to contact support through the contact form, live chat, or by phone.

captain cooks support

Conveniently, the service number is completely toll-free. So you can always call without paying a cent for the call. A quick response is also available through live chat. If you prefer email support, you may have to wait a little longer for an answer.

Live Chat Available
Contact number 1 866 312 7466
Email [email protected]
Contact Form N/A
Average response time 1-2 days

Conclusion on Captain Cooks Casino – Interesting and Diverse

In our review, Captain Cooks Casino convinced us in almost all aspects. The game selection offers suitable games for every player and, above all, a lot of variety. The bonus offer and support are also optimally designed. The 60x playthrough requirement for the first deposit bonus may seem somewhat difficult. However, in the end, it offers plenty of opportunities, and the 7-day playthrough period is chosen to be achievable. We like Captain Cooks Casino. It provides many security and good deposit options and is generally very interesting and exciting. If you want to try out a good casino, try Captain Cooks Casino. You can overlook the minor weaknesses. By the way, as a player, you are never alone. There is a support team always available for players.

Overall Rating

How we rank 4.5
License and Security 4.9
Bonuses & Special Offers 4.3
Deposit & Withdrawal Options 4.5
Mobile Optimization 4.3
Gaming Experience 3.9
Customer Care 4.9
Mila Roy
Mila Roy Content Strategist

Support

  • Email [email protected]
  • Telephone 1 866 312 7466
  • Live Help Yes
  • Countries Available Canada, Finland, Norway, Austria

FAQ

What types of games can I find at Captain Cook Casino?

Casino features a vast collection of games, including slots, table games, progressive jackpots, and more.

Can I play games on Captain Cook Casino from my mobile device?

Absolutely, casino is optimized for mobile play, allowing you to enjoy games on your smartphone or tablet.

What deposit methods are available at Captain Cooks Casino?

You can deposit funds using secure options like credit cards, e-wallets, bank transfers, and more.

How long does it take to process withdrawals at casino?

Withdrawal processing times may vary depending on the chosen payment method, but the casino strives to process them efficiently.

What responsible gaming tools does Captain Cook Casino offer?

Captain Cook Casinos provides responsible gaming tools, including self-exclusion and cooling-off periods.

Can I try the games for free at Captain Cooks Casino?

Yes, Captain Cook Casino provides a free play option for many games, allowing you to try them out before playing for real money.

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User reviews of Captain Cooks Casino

User Rating Rated by 20 users
2.8
Good Neutral Bad
Have you had any prior experience with this casino?
3.9

November 15, 2024

Jacqueline Ford

Canada Canada

Like
This casino often offer bonuses. Here I have already won several times. There were no problems with the withdrawal of funds.
Dislike
But the casino does not support cryptocurrency
3.8

November 7, 2024

Dodger O

Canada Canada

Like
My experience was good because I won, but through the verification process...... they didn't accept any of the banks I used. So i had to open an additional acct and got everything taken care of. But in general casino is OK
4.4

November 1, 2024

Jordan Badman

Canada Canada

Like
the casino it pretty nice always good customer support . I have to try a lot more game before I am able to a complete opinion on the whole casino.
1.3

October 27, 2024

jesse_gregory

Canada Canada

Dislike
there is nothing different from other casino. I think their banking system still not working well. the options of depositing is not enought for me. I still do not know about withdrawing because I can not win here almost 3 month
2.0

October 20, 2024

Kendall

Canada Canada

Dislike
Never play in this casino, they have been lying to me already 16 days, I am waiting my withrawal monay and thare are telling me that I will recieve my monay every day. They are LIARS
3.8

October 14, 2024

babyyysquirrelz

Canada Canada

Like
It's a really nice casino. I've played there a lot. But don't take a bonus because there are so many good slots that are unplayable.
0.9

October 8, 2024

Roxiiiiii96

Canada Canada

Dislike
Do not play this casino!!!!! They took two months to process my verification info. I have deposited hundreds of dollars and one 1400$ back. They are paying out in installments $300 at a time. It’s taking 1 month for each installment. The only way to fix this is if people stop using their casino.

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