Betsio Casino

The casino operates under an Anjouan licence. The licence number is ALSI-202410047-FI2 and is displayed at the bottom of the website. Nevertheless, this licence is not as strong as a MGA or Ontario licence.

When it comes to player protection, the picture appears similarly mixed. Limits, breaks, and reality checks are available, but many options only become visible after registration. An automatic self-exclusion feature is missing, as the process runs exclusively through customer support.

We tested the self-exclusion process and contacted support. After ten minutes, there was no response, so we sent a second message. Only then was the process initiated, which shows that the procedure does not run reliably.

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KYC verification only applies at the withdrawal stage and requires a selfie as well as proof of address. It remains unclear which additional documents may be required in individual cases.

Security Measures

We were unable to assign a higher rating, as key protection elements are missing without a strong licence. In addition, licence details should be clearly visible, and protective features should be usable without detours. In its current form, the casino does not appear secure enough.

Bets.io supports a hybrid deposit system that combines classic card-based on-ramp solutions with a wide range of cryptocurrencies. This setup allows players to buy crypto instantly using cards or mobile wallets and then fund their account without delays. Unlike crypto-only platforms, this approach is more beginner-friendly and reduces the risk of errors when transferring funds.

During our test, we used Visa to purchase crypto via the built-in on-ramp and completed a deposit worth around C$200. The funds were credited within a few minutes. We also tested a direct crypto transfer (Bitcoin), which was confirmed quickly after network approval.

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Overview of Deposit Methods

The fastest and most convenient option is the on-ramp service with Visa, Mastercard, or mobile wallets such as Apple Pay and Google Pay, as crypto is purchased and credited in one step. For experienced users, direct crypto transfers are equally effective, with USDT and Litecoin offering the most stable confirmation times during our tests.

As there are no fixed maximum deposit limits, we strongly recommend setting personal limits before transferring larger amounts.

Bets.io offers a broad selection of promotions covering both casino gaming and sports betting. New players can access a multi-stage welcome package, while existing users benefit from ongoing cashback deals, reload bonuses, and special offers tied to weekends and active play.

In addition to standard casino bonuses, the platform also features sportsbook promotions, VIP status transfers, and extra sport-related rewards that provide added value across different betting markets.

The loyalty program at Bets.io appears active at first glance. We were contacted by the VIP team after just a few deposits. However, there is no public overview of fixed levels. Clear tables, reward lists, or information on how to progress within the program are missing. The operator relies on individual reload offers and personal messages.

During the test, we checked the entry requirements: either deposit 500 USDT at once or deposit 1,000 USDT over the course of a week and notify support by email. The process worked, but concrete information about long-term benefits or progression was missing. Unlike other casinos with clearly defined levels and fixed rewards, the program at Bets.io remains vague and is more suitable for players who stay active even without a visible structure.

Around 10,000 titles are available, primarily slots and live tables. Other categories such as bingo or keno are also present. A positive aspect is that more than 20 providers are integrated, including Pragmatic Play, Hacksaw, and Evolution.

We tested several titles, including Sugar Rush, Wanted, and Live Roulette, on desktop and iPhone. Loading times ranged between 2 and 5 seconds, but some games responded sluggishly, especially when switching connections. The search and filter functions also did not work consistently, as results were sometimes missing and we had to scroll longer to find the correct game.

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RTP Analysis by Game Category

Many slots can be launched in demo mode without a Bets.io login, which makes getting started easier. At the same time, some titles display the RTP directly, while others contain no information at all. In addition, details about features or betting ranges are often missing, meaning that many aspects can only be discovered within the game itself.

Slots

The slot category includes around 8,000 games. When browsing through the selection, it quickly becomes clear that everything is represented: simple 3-reel slots, classic 5-reel titles, Megaways with changing paylines, and slots with fixed or progressive jackpot features.

Examples of Slots With RTP

We always start such tests in demo mode, and we recommend doing the same here, as many slots can be played without registration. This makes it easy to quickly check how a title is structured and whether it is a good fit.

Table Games

The table games section includes around 700 RNG titles, spread across blackjack, roulette, and simple card variants. Many of these games differ only slightly from one another, as there are often multiple versions of the same base game.

Examples of Table Games with RTP

When playing table games, it is worth briefly checking the rules of the respective variant in advance, as small differences can have a significant impact. In addition, it is always advisable to take a look at the RTP, as some versions offer noticeably better values.

Live Casino

The live section includes around 800 tables. During several test sessions, we noticed that while the selection appears large, the streams were not always stable.

Examples of Live Casino Games with RTP

If you do not want to place high stakes right away, it is advisable to start with small bets, as many tables begin at just 0.10 USDT. It also helps to stick to simple options, such as red or black in roulette or a fixed basic strategy in blackjack.

Our Bets.io experiences show that the game selection covers all key areas. Most titles ran stably, even though there were occasional short delays. However, it remains problematic that important information such as RTP is often only visible within the game itself.

Bets.io supports both card-based payout solutions and cryptocurrency withdrawals. While crypto remains the primary and fastest option, several traditional payment methods are also displayed in the cashier. Processing times depend on internal approval first, followed by the selected payout channel.

One important condition applies: if the last deposit has not been wagered at least three times, the casino may deduct transaction-related fees. This rule applies regardless of the chosen withdrawal method.

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Overview of Withdrawal Methods

Cryptocurrency withdrawals are clearly the most reliable option, as they are processed quickly once approved and are not limited by banking hours. USDT on low-fee networks works best for regular payouts, while Bitcoin is more suitable for larger withdrawals.

Card and mobile wallet withdrawals are subject to provider rules and may involve additional processing time or fees, making them less predictable than crypto-based payouts.

According to the information provided, support should be reachable via live chat and email, but in practice this looked different. The chat did not respond at all without logging in, even though it is supposed to work for guests.

Only after logging in did someone respond, and even then it took around 3 minutes. The replies were very general and provided little help. Follow-up questions often received only standard responses such as “The team is reviewing the process.”

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Things did not go much better via email. Our question regarding Bets.io verification was answered, but only after about 6 hours, and the message merely repeated known rules without directly addressing our issue. In addition, there is no FAQ section, no phone support, and no messenger service.

Customer Support Overview

The live chat responds the fastest, but often without providing a real solution. For anything involving documents or withdrawal issues, email remains the only option, although with noticeable waiting times and responses that are of little help.