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William Hill Casino Welcome Bonus

150% Welcome Bonus + 50 Free Spins

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19+, | William Hill Casino’s Welcome Bonus 150% + 50 FS. Min Deposit: C$10. Wagering: ...40x Full Bonus T&C Show more

William Hill Casino Bonuses

Discover 8 William Hill Casino bonus codes available in April 2024

8 Deals available in Canada

William Hill Casino Available for Canadian Players

Bonus type: Deposit Bonus, Monthly Bonus

William Hill Casino Available for Canadian Players

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Min Deposit: $50

William Hill Casino Available for Canadian Players

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William Hill Casino Available for Canadian Players

Bonus type: Free Spins

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Bonus type: Free Spins, Welcome Bonus

Min Deposit: C$1

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William Hill Casino Available for Canadian Players

Bonus type: Free Spins

Min Deposit: C$10

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Bonus type: Free Spins, Sign Up, Welcome Bonus, Registration, Deposit Bonus, Casino Match Bonus, First Deposit Bonus, 2Nd Deposit Bonus, 3Rd Deposit Bonus

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William Hill Casino Available for Canadian Players
$5 Minimum Deposit Casino

Bonus type: Free Spins

Min Deposit: C$10

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William Hill Casino Available for Canadian Players

Bonus type: Registration, Deposit Bonus

Min Deposit: C$10

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William Hill Casino Available for Canadian Players

Bonus type: Free Spins, Sign Up

Min Deposit: C$10

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William Hill Casino Available for Canadian Players

Bonus type: Welcome Bonus, Deposit Bonus

Min Deposit: C$10

Wagering: 40x

William Hill Casino Available for Canadian Players

Bonus type: Free Spins, First Deposit Bonus

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William Hill Casino Review

William Hill Casino distinguishes itself from other online casinos, blending traditional heritage and modern offerings. Renowned for its vast game selection, including live casino games, and a focus on responsible gaming, it serves a broad audience. With user-friendly interfaces and robust loyalty programs, it is a trusted choice for Canadian players, backed by compliance with Gibraltar and Malta regulations.

  • Launched in 1998
  • License UK Gambling Commission, Gibraltar Gambling Commissioner, Malta Gaming Authority
  • Min Deposit C$10
  • Payment Methods

    EcoPayz EcoCard, ePay.bg, giropay, Maestro, MULTIBANCO, Neosurf, PayviaPhone, POLi, Quick Pesa, SOFORT Banking, TrustPay, WebMoney, Wire Transfer, Wirecard, Zimpler, AGMO, AstroPay, Dash, Euroset, Ticket Premium,

  • Withdrawal Methods

    Cheque, Diners Club, EcoPayz EcoCard, Euteller, iDEAL, MasterCard, Neosurf, paysafecard, POLi, QIWI, Skrill Moneybookers, SOFORT Banking, Trustly, Visa, WebMoney, Wire Transfer, Yandex.Money, eCard, SafetyPay, Todito Cash

  • Min Withdrawal C$5
  • Games 595
  • Game Types

    Poker Games, Roulette, Slots

  • RTP 96.27%
  • Game Providers

    Ash Gaming, Bally, Blueprint Gaming, Cryptologic, Evolution Gaming, Games Warehouse, Gamesys, Nektan, NetEnt, NextGen Gaming, Novomatic, Playtech, Quickspin, Rabcat, Realistic Games, Skillzz Gaming, Thunderkick, WGS, WMS Gaming

William Hill Casino Pros & Cons

  • Pros

  • Top Providers: Offers a few games but from leading developers like NetEnt, Microgaming, and Playtech. This includes slots, table games, live dealer options, and poker.
  • User-Friendly Interface: The casino features a sophisticated design that is easy to navigate, supporting both new and veteran players. It combines traditional and modern elements, making for a visually appealing and intuitive user operation.
  • Strong Licensing and Regulation: Operates under licenses from the Gambling Commission for Great Britain, the Government of Gibraltar, and the Malta Gaming Authority, guaranteeing a secure and legal gambling environment.
  • Commitment to Responsible Gaming: Provides various tools and resources for player protection, including deposit limits, session reminders, and self-exclusion tools, highlighting its dedication to responsible gambling.
  • Advanced Mobile App: The William Hill Sports Betting app is highly rated, available for both Android and iOS devices. It offers live betting, custom bets, and access to casino games, improving mobile user operation.
  • Efficient Customer Support: Offers 24/7 live chat support, along with phone and email options, guaranteeing players have access to help whenever needed. The support team is known for its quick response time and helpful service.
  • Cons

  • Absence of a Loyalty Program: Does not offer a specific loyalty program for Canadian players, which may impact the casino's attractiveness for regular players seeking rewards for their loyalty and continuous play.
  • Limited Promotions: The casino focuses on limited-time promotions, which might not provide consistent value or incentives for players in the long term, especially when compared to other casinos that offer a range of ongoing bonuses and loyalty rewards.
  • Not many titles available: Though from top developers, there aren’t many games to choose from in the Canadian version of the website.

William Hill Casino Canada

williamhill review

A Brief Brand History of William Hill Casino

William Hill Casino, established in 1998 by WHG (International) Limited, is a prominent online gambling board registered in Gibraltar and Malta. It distinguishes itself in the Canadian online casino market through a unique blend of heritage and modernity. The brand is renowned for its large game selection, live casino offerings, and a commitment to responsible gaming. William Hill cares for a varied audience, from casual players to seasoned gamblers, offering a user-friendly interface, loyalty programs, and support for responsible gambling. Its global presence and regulatory compliance make it a trusted choice for Canadian players looking for a reliable online casino operation.

Aspect Info
Year of Establishment 1998
Parent Company WHG (International) Limited
Head Office Address 6/1 Waterport Place, Gibraltar
CEO Per Widerström
Number of employees 11,000+
Website vegas.williamhill.com

Usability of William Hill Casino

Visiting William Hill Casino immediately conveys a sense of professionalism and trustworthiness, owing to its clean, sophisticated design and user-friendly interface. The site’s layout is intuitively structured, making browsing effortless for users regardless if they’re veteran players or newcomers to the online casino scene. The blend of traditional and modern design elements reflects the casino’s long history in the gambling industry while also appealing to a broad audience with its contemporary feel.

Aspect Evaluation
Ease of browsing High – The website is well-organized, with clear categories and menus for easy access.
Mobile games availability Large – A wide range of games is available on mobile devices, guaranteeing an effortless operation.
Game filters Effective – Users can easily filter games by type, popularity, and software provider.
Search function Efficient – The search bar allows for quick and precise game searches.
Loading speed Fast – Pages and games load quickly, minimizing wait times.
UX and UI rating High – The user operation and interface are both rated highly for their intuitiveness and aesthetics.

William Hill Casino stands out for its user-friendly interface, which makes finding games and information simple. The site’s design is visually appealing, featuring a colour scheme that’s easy on the eyes and graphics that are both modern and functional. Mobile responsiveness is a key strength, with the casino offering a comprehensive gaming operation across various devices. This accessibility allows users to take pleasure in their favourite games anytime, anywhere.

Overall, William Hill Casino provides an exemplary user operation combining ease of browser, large mobile game availability, and a large variety of games with a sophisticated and user-friendly interface. The site’s fast loading speeds and high UX and UI ratings further contribute to its appeal, making it a standout choice for online casino lovers. Based on these observations, William Hill Casino earns a score of 4 out of 5, reflecting its commitment to delivering a superior user operation without compromising on quality or accessibility.

William Hill Casino’s Licensing, Safety, and Player Protection

williamhill security

William Hill Casino operates under stringent regulations to allow legal and secure gambling operations. It holds a license from the Gambling Commission for Great Britain under account number 39225 and additional licensing from the Government of Gibraltar, regulated by the Gibraltar Gambling Commissioner. For international customers, the Malta Gaming Authority licenses it, underscoring its broad compliance with gambling laws.

Licensing Authority License Number Coverage
Gambling Commission 39225 Great Britain
Government of Gibraltar Not specified Gibraltar
Malta Gaming Authority MGA/CRP/121/2006-05 International

William Hill Casino champions responsible gaming through various tools and resources. Players can set deposit limits, access product blocking, and utilize session reminders, among other features, to maintain control over their gambling habits. The casino employs advanced encryption technologies to protect user data and transactions, improving a safe online casino environment. It also adheres to anti-money laundering policies, requiring thorough identity verification to prevent fraudulent activities.

Feature Availability
Deposit Limits Yes
Responsible Gaming Seals Yes
Cooling-Off Periods Yes
IT Security SSL Encryption
Self-Exclusion Tools Yes
Two-factor Authentication Yes
Protection of Minors Yes

After becoming involved with William Hill Casino’s website, we are swayed by its dedication to player security and responsible gaming. The comprehensive licensing from reputable authorities, alongside robust security measures, provides a reliable gambling environment. Its commitment to preventing gambling-related harm through practical tools and resources is commendable. We rate William Hill Casino a solid 4 out of 5, reflecting its high standards in licensing, safety, and player protection. This assessment underscores the importance of such measures in creating a trustworthy online casino operation.

William Hill Casino’s Terms & Conditions

Attention to William Hill Casino’s terms and conditions is crucial for a well-informed gameplay. Here’s a concise overview of the most vital points:

  1. Age and Location Requirements: You must be 18+ and not located in restricted countries to use the services.
  2. Account Verification: Providing accurate information and undergoing verification checks is mandatory.
  3. Deposit Guidelines: Deposits must come from a personal account or card matching your registered details.
  4. Bonuses and Promotions: Specific terms apply to promotions, crucial for maximizing benefits.
  5. Wagering and Withdrawals: Understand the rules for placing bets and cashing out, including any limits or conditions.
  6. Safer Gambling: Tools and policies are in place to support responsible gaming.
  7. Account Security: You’re responsible for the security of your account and password.
  8. Prohibited Activities: Avoid practices like bonus abuse, using VPNs to alter location, or opening multiple accounts.
  9. Complaints and Disputes: Procedures are outlined for raising concerns, with a timeframe for claims.
  10. Self-Exclusion: Options for taking a break or excluding yourself from gaming are available.

How to Register and Verify Your William Hill Casino Account

williamhill registration

Here’s a simple guide to getting started:

william hill logo mini Find the Registration Button:

Navigate to the William Hill Casino official website and look for the yellow ‘Join’ button, typically located at the top of the screen.

william hill logo mini Complete the Registration Form:

Click on the ‘Join’ button to open the registration form. You’ll need to fill in your personal details, including full name, date of birth, email address, and mobile number.

william hill logo mini Address Verification:

Enter your postal code and click the ‘Find Address’ button to select your address from a dropdown menu. This step simplifies the verification of your location.

william hill logo mini Account Details:

Create a username and password for your account. Choose secure and memorable details.

william hill logo mini Accept Terms and Conditions:

Take some time to read and accept the casino’s terms and conditions. This step is mandatory for account creation.

william hill logo mini Account Verification:

After registration, you’ll need to verify your account. This usually involves submitting identification documents, such as a passport or driver’s license, to comply with KYC (Know Your Customer) regulations.

william hill logo mini Confirmation:

Once your documents are reviewed and accepted, your account will be verified. This process can take a few days, then you can login.

Remember, these steps are outlined to provide an effortless and secure operation. Guaranteeing your account is verified is a regulatory requirement and a protection against fraud and underage gambling.

William Hill Casino Bonuses and Promotions

Casinos vary widely in their offerings of bonuses and promotions. This segment zeroes in on the variety of William Hill bonuses and promotions currently available.

Welcome Bonus

William Hill Casino introduces a welcome bonus designed to greet new Canadian players, excluding those from Ontario, with a generous offer. Upon opting in, participants can secure a 100% match on their first deposit, ranging from C$10 to C$1000, as bonus cash. This joining offer allows players to double their play up to C$2000 on selected games, including popular titles like Book of Dead and Age of the Gods. To claim this first deposit bonus, a simple opt-in on the designated page followed by a buy-in within the specified range is required. The bonus cash, which is valid for seven days, is subject to a wagering requirement of thirty-five times before any withdrawal can be made, with a maximum winnings cap set at C$1000. It’s crucial for players to be aware of any deposit fees that may affect their qualifying deposit. William Hill’s general terms, alongside promotion-specific conditions, govern the offer’s execution and participation criteria.

No Deposit Bonus

William Hill Casino also currently lacks a no deposit bonus, but its other promos compensate well for this. For those seeking a no deposit sign up offer, our curated no deposit bonus pages feature reputable casinos’ latest deals, securing extended playtime and opportunities. Our list is regularly updated for the best options.

Drops & Wins

William Hill Casino is offering a $2,000,000 cash prize opportunity through its Drops & Wins promotion, running from February 7th to March 6th, 2024. To participate, players must select slots with the Drops & Wins logo and bet a minimum of C$0.50 per spin. Every spin has the potential to trigger an instant cash prize, alongside the chance to win tournament cash prizes by completing challenges. The promotion is part of a network, including weekly tournaments and daily cash drops, with all details accessible in-game. It’s important to note that real-money spins on qualifying games are necessary for participation. The promotion is void for players from Ontario. Cash prizes are awarded without wagering requirements and credited within three working days post-promotion. William Hill reserves the right to modify or cancel the promotion at any time, and general terms and conditions apply.

While exploring William Hill Casino’s bonus , we noticed the absence of a welcome or no deposit bonus for new Canadian players, which initially dimmed its appeal. However, the Drops & Wins promotion, with its $2,000,000 cash prize pool, stands out as a significant draw. Getting involved with the site, we found the promotion’s details simple and participation easy, though the lack of ongoing offers for new joiners was a missed opportunity. Given these factors, we rate William Hill Casino a 2 out of 5. The rating dips due to the missing no-deposit bonus, an attractive feature in rival casinos.

William Hill Casino William Hill Casino
3.7
Bonus150% Welcome Bonus + 50 Free Spins
Min. depositC$10
Wag. req. (bonus)40x
Wag. req. (spins)--
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19+ | William Hill Casino’s Welcome Bonus 150% + 50 FS. Min Deposit: C$10. Wagering: ...40x Full Bonus T&C

Weltbet Casino Weltbet Casino
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Legzo Casino Legzo Casino
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SG Casino SG Casino
4.0
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Min. depositC$30
Wag. req. (bonus)35x
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19+ | 1. This offer is only available to new customers, who have registered and made t...heir first real-money deposit at SGCasino. 2. The maximum bonus amount is 750 CAD. 2.1 The minimum deposit to receive a 100% bonus on your first deposit and 200 bonus spins is 30 CAD. 2.2 After the qualifying deposit is made, the player receives the option to activate the deposit bonus or the bonus spins. 2.3 First deposit bonus spins are added as a set of 20 per day for 10 days - amounting to 200 bonus spins in total. The first 20 bonus spins are available to be claimed from the moment the qualifying deposit is made, for the next 24 hours. The following batches of 20 bonus spins can be claimed on each of the next 9 days after the exact hour at which the first deposit is made, within the next 24 hours again (for example: if you make your first deposit at 10:30 a.m. today, the first batch of bonus spins can be claimed from 10:30 a.m today until 10:29 a.m. tomorrow. The 2nd batch can be claimed from 10:30 a.m. tomorrow until 10:29 a.m on the following day and so on). 2.4 Each batch of 20 bonus spins can be claimed within 24 hours from being available, otherwise they will expire. 3. The bonus will be credited immediately after a successful qualifying deposit. If it is not credited, you need to contact us via Live Chat or email at [email protected]. 4. The Welcome bonus can only be claimed before any bets are made with the qualifying deposit. 5. A withdrawal request before claiming the bonus or after the bonus is activated will void the bonus eligibility. 6. Deposits made with Neteller or Skrill do not qualify for this promotion. 7. A player may cancel an active bonus at any time from the Profile section or by contacting our Support team. By canceling the bonus, the whole amount in the Casino Bonus balance will be voided. 8. The maximum bet allowed while playing with bonus money is 7.5 CAD until all necessary wagering requirements are met. Full Bonus T&C

BigBoost Casino BigBoost Casino
4.0
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Wag. req. (bonus)35x
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Knight Slots Knight Slots
4.0
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Min. depositC$10
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Game Collections at William Hill Casino

William Hill Casino features a variety of games from leading developers, including NetEnt, Microgaming, and Playtech, among others. The Canadian site boasts a very limited collection of games, spanning categories such as slots, table games, live dealer options, and poker. Users can easily navigate through the board using a search bar and filters based on game type, developer, and popularity. This functionality streamlines finding favourite games or exploring new titles.

Game Type Quantity Most Popular Game
Slots 25 Eye Of Horus
Table Games 15 Blackjack
Live Casino 5 Roulette Live
Poker 5 Texas Hold’em

William Hill Casino, a recognized name in online gambling, maintains discretion regarding the Return to Player (RTP) percentages for its games. This practice means that players looking for specific RTP information on the casino’s website might not find direct answers. Nevertheless, understanding the RTP of popular games can guide players in making informed choices. Below is a comparative table showcasing RTP data for some well-known games against industry standards:

Game Title RTP Industry Standard RTP
Eye of Horus 96.31% 96%
Super Diamond Deluxe 94.12% 96%
Book of Ra 92.13% 96%
Wolf Gold 96.01% 96%
77 Sunset Strip 94.21% 96%
European Roulette 97.3% 94.74% or 97.30%
Roulette Deluxe 97.3% 94.74% or 97.30%
Premium European Roulette 97.3% 94.74% or 97.30%
Perfect Blackjack 99.58% 99.00%

This table highlights that while some games meet or exceed their respective industry standards, others fall short, particularly in the slots category. Regarding the option for free play, William Hill Casino aligns with the common practice among Canadian online casinos, offering players the ability to try games in demo or practice mode. This feature usually becomes available after registration, allowing players to familiarize themselves with game mechanics and features without risking real money.

Slot Games

williamhill slots

William Hill Casino offers a curated selection of 25 slot games featuring popular titles like Eye Of Horus and Wolf Gold. This category showcases a mix of themes and gameplay mechanics, appealing to a variety of players. The slots are designed for easy navigation and participation, highlighting the casino’s focus on quality over quantity.

Games Provider RTP Release Date
Eye of Horus Merkur 96.31% 2016-09-07
Super Diamond Deluxe Blueprint 94.12% 2014-02-16
Book of Ra Greentube 92.13% 2005-03-03
Wolf Gold Pragmatic Play 96.01% 2017-04-27
77 Sunset Strip Live 5 94.21% 2023-02-27

Table Games

williamhill table games

The table games at William Hill Casino encompass 15 diverse options, including Blackjack Single Hand and European Roulette. This selection emphasizes classic casino operations, offering players a range of strategic and luck-based games. The variety guarantees that lovers of traditional table games find something to suit their tastes.

Games Provider RTP Release Date
European Roulette (iSoftBet) iSoftBet 97.3% 2015-12-01
Roulette Deluxe (Playtech) Playtech 97.3% 2012-10-05
Premium European Roulette Playtech 97.3% 2017-05-15
Perfect Blackjack (Playtech) Playtech 99.58% 2016-07-15

Live Casino

williamhill live casino

With 5 live casino games, William Hill Casino provides a great operation through titles like Mega Fireblaze Roulette and Live Blackjack. This compact yet dynamic selection is designed for players seeking the fun of real-time interaction with dealers and other participants, encapsulating the essence of a live casino atmosphere.

Games Provider RTP Release Date
Spin a Win Live Playtech 97.22% 2018-02-10
Live Blackjack Pragmatic Play 99.28% 2016-02-03
Age of the Gods Roulette Live Playtech 94.74% 2018-03-07

Poker

williamhill poker games

Poker at William Hill Casino is represented by 5 distinct games, such as Caribbean Stud Poker and Casino Hold’Em. This collection provides for poker lovers of all levels, focusing on delivering a comprehensive poker operation. The range includes both classic and unique variations, underlining the casino’s commitment to a nuanced poker offering.

Games Provider RTP Release Date
Caribbean Stud Poker Evolution Gaming 96% 2018-12-03
Casino Hold’em Orbital Gaming 98.75% 2023-08-23
Video Poker Evolution Gaming 99.54% 2023-08-23

William Hill Casino’s game collection offers a diverse range from top developers like NetEnt, Microgaming, and Playtech. Despite its limited selection, it excels in quality, especially in table games, bingo, poker, and slots, with RTPs often exceeding industry standards. However, the slightly below-average RTP for some slot games might deter slot lovers. Overall, considering its variety, RTP transparency, and user-friendly interface, William Hill Casino earns a solid 4 out of 5 rating for its gaming operation.

William Hill Mobile Casino

williamhill mobile

The William Hill Sports Betting app is well-optimized for mobile devices, offering users a comprehensive betting operation through its Android and iOS applications. Both versions provide features such as live betting TV, racing radio, the ability to build custom bets with #YourOdds, and access to exclusive sports betting promotions. Users can easily register, search for markets, track bets, and cash out. The app supports a wide range of sports betting markets and even includes table games and slots for users interested in casino-style gaming. The Android app has been downloaded over 1 million times and holds a 4.3-star rating from 27.6K reviews. The iOS app, available through the Apple Store, boasts a higher 4.7-star rating from 147K ratings, showcasing its popularity and user satisfaction.

Feature Android iOS
Link to Casino App Android App Link iOS App Link
Number of App Installs 1M+ N/A
App Rating 4.3 stars 4.7 stars
Number of Reviews 27.6K 147K
Name of Provider Google Commerce Ltd WHG International Ltd
Last Update Feb 7, 2024 N/A
Compatibility Android 8.0 and up iOS 13.0 or later, iPadOS 13.0 or later, iPod touch, visionOS 1.0
Size of the App 10 MB 68.6 MB
Language English English, German, Japanese, Russian

Overall, the William Hill Sports Betting app rates 4.5 out of 5 for its large features, user-friendly interface, and robust support for both betting and casino games.

Deposit Methods at William Hill Casino

williamhill payments

William Hill Casino offers a variety of deposit methods designed for Canadian players. These include debit cards, prepaid cards or cash vouchers, and e-wallets. Below is a detailed breakdown:

Payment Method Minimum Deposit Maximum Deposit Commission Speed of Deposit Processing
Visa/Mastercard (Credit & Debit cards) $5 $99,000 N/A Not specified
Maestro (Debit Cards) $5 $99,000 N/A Not specified
Postepay (Debit cards) $5 $99,000 N/A Not specified
Paysafecard $10 $200 N/A Not specified
Skrill $10 $80,000 N/A Not specified
Neteller $10 $25,000 N/A Not specified
ecoPayz $10 $8,400 N/A Not specified

The absence of commission fees and the immediate processing times for deposits are notable, yet the lack of detailed information on potential hidden costs presents a drawback.

In conclusion, William Hill Casino provides a variety of deposit options for Canadian players, with high maximum limits for debit card users. However, the lack of transparency regarding additional fees impacts the overall operation. Given these points, the rating is 3 out of 5.

Withdrawal Methods at William Hill Casino

William Hill Casino offers a range of withdrawal methods for Canadian players, including debit cards, credit cards, e-wallets, and bank transfers. The minimum withdrawal amount across most methods is $5, with maximums varying significantly.

The table below breaks down the withdrawal options, highlighting limits and processing times. Unfortunately, the absence of commission details and specific withdrawal speeds for some methods is a drawback.

Method Minimum Withdrawal Maximum Withdrawal Commission Withdrawal Time
Visa (Debit Cards) $5 $33,000 N/A 30 mins to 4 hours
Mastercard (Debit Cards) $5 $33,000 N/A 1 to 3 working days
Maestro (Debit Cards) $5 $33,000 N/A 1 to 3 working days
Postepay (Debit Cards) $5 $99,000 N/A 1 to 3 working days
Visa (Credit Cards) $5 $33,000 N/A 30 mins to 4 hours
Mastercard (Credit Cards) $5 $33,000 N/A 1 to 3 working days
Diners Club (Credit Cards) $5 $99,000 N/A 1 to 3 working days
Skrill $5 $80,000   Same day
Neteller $5 $25,000 N/A Same day
ecoPayz $5 $300,000 N/A Same day
Bank Transfer $25 $100,000 N/A 10 working days

In conclusion, William Hill Casino’s withdrawal options for Canadian players offer a reasonable range of limits and timescales. The fastest withdrawal method is through e-wallets like Neteller, which promises same-day processing. However, the lack of commission and detailed speed information for each method is a notable shortcoming. Overall, the withdrawal operation rates are 3 out of 5, with room for improvement in transparency and speed details.

William Hill Casino KYC and Account Verification

The KYC and account verification process at William Hill Casino is designed to guarantee security and compliance with regulatory requirements. This procedure involves several steps and necessitates the submission of specific documents by the players, especially when requesting a withdrawal. This process is crucial for confirming the identity of the players and preventing any fraudulent activities.

To verify your account with William Hill, you’ll need to provide specific documents for personal details verification and address verification:

  • Personal Details Verification: Here, a scanned copy or picture of either an ID card (front and back), passport (photo and cover page), or driver’s license (photo, name, and signature) is required.
  • Address Verification: You’ll need to submit a document that clearly shows your name and address. This could be a utility bill, bank or credit card statement, or a local authority tax bill​.

William Hill guarantees the process is simply prioritizing user security by utilizing high-level encryption technologies. Importantly, documents that don’t meet specific criteria (e.g., clarity, all four corners visible) or are outdated may be rejected. The documents you submit for verification should be current, within the last six months for Canadian players.

The timeframe for verifying your account can vary from 24 hours to 7 days, depending on the volume of verifications the team is processing and the completeness and clarity of the documents you provide​​.

While the process may seem cumbersome to some users, it’s a critical step in guaranteeing the integrity of online gaming and betting websites, protecting both the user and the operator from fraud and regulatory penalties. The key to a suitable verification process is to guarantee that all documents submitted are clear, current, and fully compliant with the requirements.

Based on our understanding of KYC procedures, William Hill’s process is designed to be as efficient and secure as possible. So, we would rate the verification process a 4 out of 5. The waiting period for verification at William Hill is reasonable and on par with industry standards, reflecting their commitment to user security and regulatory compliance.

William Hill Casino Customer Support

William Hill Casino provides a comprehensive customer support system to assist its users with various issues, queries, or concerns. The most efficient way to reach customer support is through the live chat feature, accessible from the main menu by clicking the “Contact Us” button. This method connects you with a real person who can promptly assist with your inquiries. The live chat is noted for its quick response time and is available 24/7. William Hill does have an email contact option for immediate response on issues, particularly for document verification or shop usage. For general inquiries, there’s a specific email provided, [email protected], but it’s mainly used for document verification and shop-related issues rather than broad customer support.

William Hill has a strong presence on social media websites, including Twitter, where users can seek assistance. Users can also contact William Hill through their customer service phone numbers +080 0085-6296 and +008 003-551-3551. This method suits those who prefer verbal communication or have complex issues that are easier to explain in conversation.

While William Hill does not offer support through messenger apps like WhatsApp or Viber, its huge FAQ section can resolve many common issues without direct contact. The availability of the live chat option for unregistered users is not explicitly mentioned. Still, typically, access to customer support, especially through live chat, is more streamlined for logged-in users to guarantee security and personalized assistance.

Support Channel Availability Response Time
Live Chat 24/7 Real-time
Email Yes Varies, typically within 24 hours for document verification
FAQ Always accessible Instant (Self-service)
Phone Number Yes N/A
Social Media Yes Varies, usually prompt during business hours

Based on the variety of contact options, the responsiveness of the support team, and the availability of detailed FAQs, William Hill Casino’s customer support system earns a score of 4 out of 5. The absence of an email option for general support may be a downside for some users, but the efficiency of other methods compensates for this gap.

William Hill Sportsbook

William Hill stands out as a well-established board offering a wide range of sports betting options. Bettors can be involved in wagering across various sports, including football, basketball, tennis, cricket, and the immensely popular NHL markets for hockey fans. The board supports live betting for sports like the NFL, MLB, UFC, and NBA, guaranteeing bettors have access to in-play odds and can place wagers as the action unfolds.

williamhill sportbook

The types of bets accepted are various, taking care of both traditional and more advanced betting preferences. Punters can explore moneyline bets, over/under, prop bets, and more sophisticated wagering options that allow for strategic betting and the potential for significant returns on smaller bets. The competitive odds, particularly in football and tennis, highlight William Hill’s commitment to providing value to bettors, with some markets offering returns of up to 97%.

Sports Welcome Bonus

William Hill Casino introduces a sports welcome bonus aimed at new Canadian players. By creating an account with the promo code CA300, users can make their first bet on sports odds of 1.80 or -125 or higher. This betting offer includes a free bet matched to the initial stake, up to a maximum of C$300, regardless of the bet’s outcome. To qualify, a minimum stake of C$20 is required, with the free bet valid for 30 days. The offer strictly prohibits minimal-risk wagering patterns and other unfair practices.

Importantly, there are no wagering requirements on winnings from the free bet, allowing the withdrawal of earnings as real money. This promotion is exclusive to new registrants in Canada using CAD and is not compatible with other new customer offers. William Hill reserves the right to modify terms or withdraw the promotion as necessary, guaranteeing compliance with legal standards and maintaining fairness in gaming.

Overall, William Hill’s sports betting board is highly commendable for its large sports coverage, competitive odds, and generous welcome bonus designed for sports bettors. The board’s user-friendly interface, secure and efficient banking, and excellent customer support contribute to superior betting gameplay. While the absence of a sports loyalty scheme is noted, the range of promotions and the overall quality of service solidify William Hill’s position as a top choice for bettors, earning it a rating of 4.5 out of 5.

The Buzz: What Players Are Saying on Other Sites

Insights from existing customers offer invaluable perspectives on the reliability and performance of boards like William Hill Casino. Analyzing reviews and ratings across sites such as Trustpilot, AskGamblers, Sitejabber, Casino.Guru, Casinomeister, and others provide potential users with a comprehensive understanding of what to expect. This analysis is crucial, as it highlights both the merits and areas of concern raised by customers, aiding in informed decision-making.

trustpilot

Trustpilot Reviews of William Hill Casino

William Hill Casino has garnered a significant number of reviews on Trustpilot, totalling 5,380, with a TrustScore of 1.7 out of 5. This score reflects a mixed sentiment among users. Positive feedback often praises the board for its occasional bonuses, quick withdrawal processes, and commendable customer service. However, negative reviews frequently cite issues with loyalty recognition, perceived fairness of games, and challenges with account management and withdrawals. These critiques indicate areas where expectations may not align with user operations.

casinoguru

Casino Guru Reviews

On Casino Guru, William Hill Casino boasts an above-average Safety Index of 7.9/10, underpinned by a thorough review process. The board is acknowledged for its varied game selection and promotions, especially for new players. Yet, the closure of accounts for winning players and restrictions on free promotions in certain countries are points of contention. Despite these challenges, the connection to brick-and-mortar establishments and swift verification processes are highly valued, improving its reputation.

askgamblers

AskGamblers Reviews

With a 7.3 CasinoRank and a 5.9 player rating from 67 reviews on AskGamblers, William Hill Casino exhibits a respectable standing. Players have highlighted positive observations with price boosts, deposit bonuses, and a variety of betting options. Criticisms, however, focus on the perceived poor value of games and slots, suggesting a disparity in payout frequencies compared to other sites.

Taking into account the feedback from existing customers and the involvement of brand representatives, William Hill Casino earns a score of 3 out of 5. While there are areas of strength, particularly in bonuses and promotions, the response from the brand to customer feedback appears varied. Improved interaction with customers, addressing their concerns and feedback directly, could potentially elevate this score in the future.

Expert Verdict at William Hill Casino

William Hill Casino, established in 1998, merges tradition with modern gaming to create a robust board designed for Canadian players. Under the analytical eye of Gamblizard’s Robert Fox, the casino’s offerings have been thoroughly evaluated. Despite the absence of a welcome bonus, William Hill compensates with a strong game selection from top developers and a notable Drops & Wins promotion featuring a $2,000,000 prize pool.

Its user-friendly interface and commitment to responsible gaming underscore the casino’s dedication to player satisfaction and security. However, the lack of a loyalty program and transparency in additional fees for transactions are areas needing improvement. For players prioritizing a different gaming portfolio and robust security measures, William Hill stands out. Yet, those seeking consistent rewards or no deposit bonuses might find it lacking.

What makes it unique:

  1. Large game library from leading developers.
  2. Strong focus on responsible gaming.
  3. User-friendly website and mobile app.
  4. Solid licensing and security measures.
  5. Significant cash prize promotions.

In conclusion, William Hill Casino garners a 3.7 out of 5. Its blend of large game options and strong security measures positions it well for players seeking reliable and various gaming operations. However, improvements in bonus offerings and loyalty rewards could elevate the board further. Explore William Hill Casino for comprehensive gameplay designed for Canadian players.

Overall Rating

How we rank? 3.7
License and Security 4.0
Bonuses & Special Offers 2.0
Deposit & Withdrawal Options 3.0
Mobile Optimization 4.5
Gaming Experience 4.0
Customer Care 4.0
Online Sports Betting 4.5
Robert Fox
Robert Fox Content Strategist

Support

  • Email [email protected]
  • Telephone General 1: +080 0085-6296
    General 2: +008 003-551-3551
    France: +33 0035-9242-18325
  • Live Help Yes
  • Countries Available

    United Kingdom, Canada, Finland, Germany, Italy, Japan, Spain, Sweden, Ukraine

FAQ

Does William Hill Casino offer any exclusive games in its library?

Yes, William Hill Casino offers exclusive games as part of its gaming collection. These games can include unique slot titles and other casino games available only to William Hill players. These exclusive offerings are part of what makes William Hill a popular choice among players seeking unique gameplay.

How to get a bonus or promo code at William Hill Casino?

To access William Hill promo codes and a bonus code offer, players need to follow specific steps and meet the eligibility criteria for the promotion they’re interested in. William Hill Casino provides various bonuses, including no-deposit bonuses, deposit bonuses, and free spins. The availability of these offers and the process to claim them can be found directly on the William Hill Casino website or through promotional communications​​​​.

Are there any language options available at William Hill Casino

While the specific language options were not detailed in the sources reviewed, William Hill Casino generally takes care of a wide audience by providing multiple language options. This includes major languages to accommodate international players, improving user operation and accessibility​​.

What are some related casinos to William Hill Casino?

Related casinos to William Hill Casino would typically include other major online gambling boards that offer a broad range of games, sports betting, and similar bonuses and promotions. However, the specific names of related casinos were not listed in the reviewed sources​​.

How do I reset my password at William Hill Casino?

To reset your password at William Hill Casino, you would typically need to follow the site’s procedure for account recovery. This might involve clicking on a “forgot password” link and following the prompts to receive a password reset email​​.

What are the wagering requirements at William Hill Casino?

Wagering requirements at William Hill Casino vary by bonus but generally require players to bet a certain amount before withdrawing bonus winnings. For instance, deposit bonuses might have a 40x wagering requirement on the bonus amount​​.

What do I do if I forget my Username and Password at William Hill Casino?

If you’ve forgotten both your username and password at William Hill Casino, you’ll likely need to contact their customer support for assistance. They can guide you through the process of recovering your account details​​.

What currencies am I able to play within William Hill Casino Canada?

William Hill Casino Canada supports various currencies for play, including Canadian Dollars (CAD), guaranteeing players from Canada can deposit, play, and withdraw without needing to convert currencies​​.

How do I delete my William Hill Casino account?

To delete your William Hill Casino account, you would need to contact customer support directly. They will provide the necessary steps and make sure that your request is processed in accordance with their terms and policies​​.

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