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Grand Ivy Casino sets a high standard in online casinos with its exquisite design and comprehensive collection of games. This platform caters to a wide audience with its array of over 1900 games, including slots, table games, and live dealer options, sourced from leading developers such as NetEnt and NYX. Distinguished by its luxurious theme and intuitive interface, Grand Ivy prioritizes user satisfaction through generous bonuses, a dedicated loyalty program, and around-the-clock customer support. This unique blend of elegance, variety, and player-focused features makes Grand Ivy Casino a standout choice for discerning players.
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The Grand Ivy Casino, established in 2016 and managed by White Hat Gaming Limited, has carved a niche in the online gambling sector with its distinguished UI. Unlike other Canadian casinos, Grand Ivy stands out for its lavish theme and user-friendly interface, accommodating specifically to players seeking a blend of luxury and huge gaming options. The casino offers an appealing array of over 1900 games, including slots, table games, and live casino interfaces, featuring top-quality selections from Net Ent, NYX, and Leander games. Its commitment to player satisfaction is evident through generous bonus offers, a loyalty program, and dedicated 24/7 customer support. The VIP service improves its appeal, offering exclusive benefits, making it ideal for those seeking premium online gameplay.
| Aspect | Info |
|---|---|
| Year of Establishment | 2016 |
| Parent Company | White Hat Gaming Limited |
| Head Office Address | 85 St John Street, Valletta, VLT1165, Malta |
| Website | www.grandivy.com |
Upon first visiting Grand Ivy Casino, Canadian players are greeted with a sophisticated and well-designed website, blending a classic aesthetic with modern functionality. The user interface strikes a balance between elegance and usability. The design is intuitive, with a well-organized layout that allows for easy direction. Key features such as account information and game categories are readily accessible, contributing to a hassle-free gaming acquaintance. This is particularly important for players who appreciate efficiency and simplicity in online gaming.
In terms of mobile responsiveness, Grand Ivy Casino excels. The mobile version of the site is optimized for a variety of devices, making sure that the gaming proficiency is consistent and appreciable, regardless of the device used. This mobile-friendly approach is crucial in today’s market, where many players prefer gaming on the go.
| Aspect | Evaluation |
|---|---|
| Ease of Direction | Highly intuitive and user-friendly. Menus and categories are well-organized. |
| Mobile Games Availability | Excellent. A large range of games is available on mobile devices. |
| Game Filters | Efficient and useful. Allows for easy sorting of games by type, provider, and popularity. |
| Search Function | Effective. Enables quick access to specific games or categories. |
| Loading Speed | Fast. Games and pages load quickly, making sure of an uninterrupted gaming proficiency. |
| UX and UI Rating | High. The user proficiency and user interface are well-designed, promoting usability and delight. |
Grand Ivy Casino operates under the management of White Hat Gaming Limited, boasting licenses from the UK Gambling Commission and the Malta Gaming Authority. These licenses cover a broad range of gaming activities, guaranteeing compliance with strict regulatory standards.
| Authority | License Type | License Number |
|---|---|---|
| Malta Gaming Authority | B2C – Gaming Service Licence | MGA/B2C/370/2017 |
| UK Gambling Commission | Remote Casino | 52894 |
The casino champions responsible gaming with various tools, such as deposit limits, time reminders, session limits, and self-exclusion options. They prioritize player safety through SSL encryption for data protection, rigorous identity verification to prevent fraud, and measures to combat money laundering. The commitment to responsible gaming is further evidenced by the Responsible Gaming seals and the provision of resources for players seeking help.
| Feature | Availability |
|---|---|
| Deposit Limits | Yes |
| Responsible Gaming Seals | Yes |
| Cooling-off Periods | Yes |
| IT Security | SSL Encryption |
| Two-factor Authentication | Not Specified |
| Self-exclusion Tools | Yes |
| Protection of Minors | Yes |
Grand Ivy Casino’s Terms and Conditions outline the rules and regulations all players agree to when using their services. These terms cover a range of important aspects, from age restrictions to payment methods and promo code policies. Below is a summary of the key points from Grand Ivy Casino’s Terms and Conditions that Canadian players should be aware of:
Here’s a detailed step-by-step guide on how to register and verify your profile at Grand Ivy Casino:
Visit the Grand Ivy Casino Website: Start by directing to the Grand Ivy Casino website on your preferred web browser.
Initiate Registration: On the homepage, look for the “Join” button located in the top right corner of the homepage.
Fill in Your Details: You will be prompted to enter your personal information. This typically includes your name, date of birth, and contact information. Make sure that all the information you provide is accurate to avoid issues later on.
Create Your Account: Choose a username and a secure password for your account. These credentials will be used for all future logins.
Accept Terms and Conditions: Read through the terms and conditions of the casino. It’s crucial to understand these before proceeding. Once you’ve read them, tick the box indicating your agreement.
Complete the Registration: Submit your registration by clicking the final confirmation button.
Verify Your Email: After registration, you’ll receive an email with a link to be clicked to activate your account.
Account Verification: To comply with regulatory requirements, Grand Ivy Casino may require you to verify your identity. This usually involves uploading documents such as a government-issued ID, utility bill, or bank statement.
Wait for Confirmation: Once your documents are submitted, there will be a short waiting period while the casino verifies your account. This is a standard practice to enable player security and compliance.
First Deposit and Play: After your account is verified, you can login to make your first deposit bonus. Choose from the various payment methods available, deposit funds into your account, and start playing your favourite games.
Bonuses and promotions are vital aspects of any online casino, and Grand Ivy Casino stands out with its generous offers compared to other casino brands. Their range of bonuses is provided to both new and existing customers. It’s important to understand the specifics of each bonus type to maximize their potential benefits.
Grand Ivy Casino extends a welcome bonus to new players, covering their initial three deposits. Upon registration and deposit, members can secure up to C$1,500 and 100 free spins, plus 500 loyalty points for the casino’s Loyalty Program. The first deposit bonus offers a 100% match up to C$300 and 25 free spins on The Finer Reels of Life. The second deposit comes with a 25% bonus up to C$800 plus 50 spins on Deco Diamonds, and the third deposit features a 50% match up to C$400 with 25 spins on Fortunium.
To claim this joining offer, a minimum of C$20 for each deposit is required. The offer is exclusive to new players and cannot be combined with other promotions.
Bets over C$5 with an active bonus may lead to confiscation of winnings. Payments via Skrills and Neteller do not qualify. Bonus funds and free spins have expiration periods of 30 and 10 days, respectively. Additional terms apply to the Loyalty Points system and standard casino operations.
At the time of review, Grand Ivy Casino lacked a no deposit bonus. However, its promotions compensate, improving the gameplay. If you’re seeking a no deposit sign up offer, explore our dedicated pages.
Grand Ivy Casino offers a unique opportunity for its players to win a C$50,000 cash prize through an annual prize draw. This event runs from February 8 to January 31 each year, inviting all players with an open, fully verified, and approved account to participate.
To enter the draw, players need to accumulate Mega Tickets by earning points through cash wagers—C$2,000 wagered equals one point, and 500 points are required for a Mega Ticket. These tickets, which must be earned cumulatively on the same brand, automatically enter the player into the current draw but expire upon entry completion or if the account gets locked.
There’s no limit to the number of Mega Tickets a player can earn, and tickets from all associated sites, including Grand Ivy Casino, are pooled for one draw, increasing value. The winner, chosen randomly at the end of the promotional period, receives C$50,000 directly into their casino cash account without any wagering requirements. If unclaimed within two weeks, the prize is forfeited.
Grand Ivy Casino is hosting a C$15,000 prize giveaway, occurring three times this year, with dates set from February to April, May to July, and August to October. Participants stand a chance to win C$15,000 in prizes, including Apple products, gadgets, home improvement items, or a 7-day safari to South Africa. To enter, players must deposit and wager as usual, with every C$800 wagered earning them 1 Point. Accumulating 250 Points grants a Major Ticket, necessary for entry, with a minimum of C$1,000 deposited in any month within the promotional periods to start earning Points.
The promotion stipulates no limit on the number of Major Tickets a player can obtain, but Points reset to zero at the end of each period. Eligibility requires an open, fully verified account, excluding accounts that are disabled, timed-out, or self-excluded during the offer period or on the draw day. The prize, up to a C$15,000 value, is selected by the winner from the specified categories.
Grand Ivy Casino offers a weekly cash giveaway, allowing participants a chance to win a share of C$500. This opportunity is available to all players with an open, verified, and approved account. The C$500 prize is split equally among ten randomly chosen winners, deposited as cash in their casino accounts, hence, not subject to wagering requirements.
To join, players must earn Mini Ivy Tickets by collecting Ivy Points; each C$80 wagered earns one Ivy Point, and 100 points result in a ticket. There’s a minimum deposit requirement of C$200 within the promotional week to start earning points. The promotion runs weekly from Monday 00:01 GMT to Sunday 23:59 GMT, with winners announced the following Monday.
Grand Ivy Casino’s bonus terms include specific conditions alongside standard promotional terms. Each bonus comes with its own significant terms, which must be read together with these general conditions. If no significant terms are provided, standard terms solely apply. The casino emphasizes a zero-tolerance policy towards bonus abuse and irregular play, reserving the right to block and remove bonuses and winnings if suspicious activity is detected.
Bonuses and promotions are intended for recreational players, and eligibility may be limited at the casino’s discretion. Wagering requirements must be met to convert bonus funds into cash, with different games contributing varying percentages towards these requirements. Promotions are subject to change, withdrawal, or termination without notice. Only one promotion per account is allowed, and specific rules apply to no deposit bonuses, free spins, and competition entries. Compliance with these terms guarantees a fair and secure gaming environment for all players.
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19+ | This welcome deposit offer is valid for new players only, and for the first 3 de...posits. Minimum deposit of C$20 is required each of the first 3 deposits. This welcome offer cannot be claimed in conjunction with any other offers. Winnings from deposit-based free spins are capped at C$100. This wagering is x35 the total of bonus money, deposit and free spins. The maximum bet allowed whilst the welcome bonus is in play is C$5. Full Bonus T&C
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The Grand Ivy Casino loyalty program distinguishes itself with a tiered VIP structure designed to reward players for their participation and investment. At its core, the program boasts four exclusive VIP packages, culminating in the Elite level, which offers unparalleled perks such as 24/7 priority customer support, rapid withdrawals, and unique rewards like birthday gifts and invites to VIP holidays and events. Members appreciate benefits like access to VIP tournaments, personal account managers, and various upgrade rewards, including gold, platinum, and elite statuses that improve the gameplay.
Membership and progression within the program depend on account activity and gameplay, with the casino reviewing VIP statuses every 30 to 60 days. It’s important to note that inactivity, self-exclusion, or unverified status can result in the loss of VIP privileges. Moreover, membership is invite-only, underscoring its exclusivity. The program stipulates that any violation of its terms or participation in illegal activities may lead to membership cancellation, a decision that remains at the casino’s discretion.
In addition to these VIP benefits, terms also highlight that membership gifts and bonuses are subject to the casino’s discretion, emphasizing responsible gaming. While the program does not explicitly mention wagering requirements in the provided overview, potential members are advised to consult the full terms and conditions for detailed information on rewards and obligations.
Grand Ivy Casino offers a huge array of 3000+ casino games, boasting titles from some of the most renowned game developers in the industry. The overall number of games available spans into the hundreds, making sure that players of all preferences find something to be happy about. The game categories displayed include slots, table games, live dealer games, and jackpots, among others.
The site features efficient search functionality and filters, allowing players to easily locate their preferred games. These tools enable users to filter games by provider, game type, or search for specific titles directly, making the game selection process both easy and user-friendly.
Here’s a table showcasing the types of games available at Grand Ivy Casino, their quantity, and some of the most popular games in each category:
| Game Type | Estimated Quantity | Example of Popular Game |
|---|---|---|
| Slots | 2777 | Gates Of Olympus 1000 |
| Table Games | 63 | Roca Riches Roulette |
| Live Casino | 30 | Rainbow Riches Live |
| Drops & Wins | 46 | Blade And Fangs |
| Poker | 4 | All Aces Poker |
| Popular Games | 127 | Catch The Robbers |
Grand Ivy Casino provides detailed RTP (Return To Player) information for its games, a practice that improves transparency and assists players in making informed choices. Below is a table comparing the RTP data for the casino’s most popular games against industry standards, highlighting the casino’s commitment to fair play.
| Game | RTP | Industry Standard |
|---|---|---|
| Gates of Olympus 1000 | 96.5% | Slots: 96% |
| Roca Riches Roulette | 97.3% | Roulette: 94.74% or 97.30% |
| Rainbow Riches Live | 98% | Live Roulette: 97.30% |
| All Aces Poker | 99.92% | Banker bets in Baccarat: 98.94% |
| Classic Blackjack Side Bet Suite | 99.44% | Blackjack: Varies, typically high |
This comparison shows that Grand Ivy Casino’s game offerings often meet or exceed the typical industry standards, making sure that players have access to games with favourable RTP percentages.
Regarding the option for players to try games for free, many Canadian casinos, including Grand Ivy Casino, provide a demo or practice mode. This feature usually becomes available after registration, allowing players to explore and have fun with games without wagering real money. This practice mode is crucial for beginners and those looking to test a game’s mechanics before committing funds.
It’s important to note that while the casino’s poker selection may seem limited with only four titles, each game offers competitive RTPs, especially “All Aces Poker” with a remarkable 99.92% RTP, highlighting the quality over quantity approach in their poker offerings.
Grand Ivy Casino’s slot games collection boasts an engrossing 2777 titles, showcasing a large array of themes and styles. This category features a distinct selection of games, from classic reels to innovative video slots, each offering unique gameplay and visuals. Notable for its huge variety, this segment accommodates all slot lovers with games like “Gates Of Olympus 1000” and “Fat Stacks Miami Cash.”
| Games | Provider | RTP | Release Date |
|---|---|---|---|
| DJ Fox | Push Gaming | 96.28% | 2023-12-14 |
| Tales of Mithrune Syn’s Fortune | Play’n Go | 94.21% | 2024-01-04 |
| Gates of Olympus 1000 | Pragmatic Play | 96.5% | 2023-12-04 |
| Apex Strike Megaways | Iron Dog Studio | 94% | 2024-01-25 |
| Beam Boys | Hacksaw Gaming | 96.35% | 2024-01-21 |
The live casino at Grand Ivy Casino includes around 30 games, offering large gameplay with real dealers. This category stands out for its variety of live-action games, such as “Rainbow Riches Live” and “Live Roulette,” providing players with the fun of a physical casino from the comfort of their own homes.
| Games | Provider | RTP | Release Date |
|---|---|---|---|
| Rainbow Riches Live | Authentic Gaming | 98% | 2023-12-01 |
| XL Roulette | Authentic Gaming | 97.3% | 2021-05-25 |
| 7’s on Fire Live | Authentic Gaming | 97.14% | 2023-07-12 |
| Live Snakes and Ladders | Pragmatic Play | 96.3% | 2023-05-12 |
| Boom City | Pragmatic Play | 96.43% | 2022-07-27 |
With 63 table games available, Grand Ivy Casino presents a comprehensive selection ranging from roulette to blackjack variants. This section is distinguished by its variety, including “Roca Riches Roulette” and “Classic Blackjack,” accommodating both traditional and modern preferences with games that emphasize skill and strategy.
| Games | Provider | RTP | Release Date |
|---|---|---|---|
| Roca Riches Roulette | Switch Studios | 97.3% | 2023-12-04 |
| Classic Blackjack Side Bet Suite | Switch Studios | 99.44% | 2023-11-20 |
| Immortal Romance Roulette | Switch Studios | 97.3% | 2023-10-11 |
| Classic Blackjack with Picture-Perfect Bonus | Switch Studios | 99.44% | 2023-06-07 |
| Classic Blackjack with Ten-20 Attributes | Switch Studios | 99.4% | 2023-03-16 |
Grand Ivy Casino features 4 poker games, offering a curated selection for poker lovers. This category includes titles like “All Aces Poker” and “Poker Dogs,” focusing on providing a quality UI with variations that highlight strategic play and the classic appeal of poker.
| Games | Provider | RTP | Release Date |
|---|---|---|---|
| All Aces Poker | Games Global | 99.92% | 2001-08-01 |
| Poker Dogs | Asylum Labs Inc. | 96.15% | 2018-04-03 |
| 3 Hand Casino Hold’Em | Play’n Go | 94.34% | 2019-09-12 |
The Grand Ivy Casino offers well-optimized mobile gameplay, despite not providing a dedicated mobile app. It achieves a high level of compatibility across devices by offering a no-download, instant play that provides for a variety of mobile users, including both iOS and Android versions. The mobile version of Grand Ivy Casino is rich in game variety, providing around 200 games that can be easily accessed on phones or tablets. Players can have fun with a range of card games, slots, and instant win games directly from their mobile browser or by using a link sent via text after entering their mobile number on the casino’s website. The casino’s software domains, including major names like NetEnt and Microgaming, guarantee high-quality gameplay with a wide selection of slots, table games, and live casino options.
However, it’s worth noting that the mobile version has a limited collection of games compared to the desktop version. This limitation is common in mobile adaptations of online casinos but does not significantly detract from the overall user gameplay, especially considering the variety and quality of games still accessible on mobile devices.
The Grand Ivy Casino outlines specific terms for deposit methods on its website. Deposits can be made through various payment methods listed under the Deposit tab after logging into an account. Such methods include credit card, debit card or e-wallet. The casino reserves the right to change these payment methods and may impose limits on deposits. Only payment methods registered in the player’s name are accepted, and cash transfers are not allowed. Additionally, funds transfer between accounts on the network is prohibited.
Unfortunately, the site does not specify the minimum and maximum deposit amounts, commission fees, or the speed of deposit processing for each payment method. This omission is a significant drawback for players seeking detailed information before committing to the website.
Grand Ivy Casino’s withdrawal policies stipulate strict verification and compliance measures before processing. The text does not specify a minimum withdrawal amount, but it does state that users must have made at least one purchase and wagered the deposited amount at least once. The maximum weekly withdrawal limit is CA$10,000, with potential increases for VIP players. Withdrawals must be made using a payment method registered in the user’s name, and all withdrawals will be paid back to the method used for deposit once it has been successfully utilized for that purpose.
The text lacks specific details on withdrawal methods, limits beyond the weekly maximum, commissions, and processing speeds. This absence is a notable drawback as it leaves potential users uninformed about the efficiency and cost-effectiveness of their transactions.
KYC (Know Your Customer) or account verification is a critical process at Grand Ivy Casino, guaranteeing the safety and legality of online betting activities. This procedure is not only a regulatory requirement but also a practice that safeguards both the casino and its players.
Here’s a detailed overview of the KYC process at Grand Ivy Casino:
Players may be required to prove the source of their funds, particularly for larger deposits or withdrawals. This could include bank statements or pay slips. The verification process typically takes a few days, but it’s advisable to complete it as soon as possible after registration. This makes sure there are no delays when you decide to play or withdraw money. In case of any issues or queries regarding the KYC process, players should contact the casino’s customer support. Specific email addresses or contact forms are usually provided on the casino’s website.
Prepare all the necessary documents in the correct format (usually a clear, colour copy or photo). Upload the documents through the casino’s account verification page or as instructed by customer support. Once submitted, wait for the casino to review and verify the documents. If additional information is required or there are issues with the documents, the casino will contact you. Respond promptly to any such requests.
Grand Ivy Casino offers several customer support channels for its players. For immediate assistance, users can access a Live Chat service, available around the clock, making sure that help is at hand 24/7. For those preferring to find answers independently, there’s a Help Centre filled with FAQs. If users need to reset their passwords, a specific link directs them to a password form, streamlining the process. Email support is also provided; customers are advised to include comprehensive details in their queries to facilitate swift resolution. However, the text does not mention a contact form, phone support, or alternative communication methods like messengers. It’s also unclear if the chat service is accessible to unregistered users or the expected response times for email inquiries.
| Support Channel | Availability | Notes |
|---|---|---|
| Live Chat | 24/7 | Instant support |
| Help Centre | 24/7 | Self-service |
| 24/7 | Response time N/A | |
| Contact Form | Not provided | N/A |
| Phone Number | Not provided | N/A |
Grand Ivy Casino has sparked discussions across various websites, with players sharing mixed understanding. Moreover, the casino actively involves feedback, showing a commitment to user satisfaction. Despite its strengths in game selection and support, the withdrawal process stands out as an area needing improvement, reflecting a cautiously optimistic view among players.
On Casino.Guru, Grand Ivy Casino has garnered a mix of reviews from players, reflecting distinct acquaintances. Notably, several reviews commend the casino for its huge game selection and user-friendly interface. Players appreciate the variety of games offered, highlighting how they satisfy different preferences and styles. However, there are mentions of challenges regarding withdrawal times, with some players experiencing delays. This aspect seems to be a recurring theme in the feedback. On a positive note, the casino’s customer support responsiveness is frequently mentioned, with players expressing satisfaction with the support they received in resolving issues.
On Trustpilot, Grand Ivy Casino presents a complex picture with 188 reviews contributing to a TrustScore of 1.9 out of 5. This score reflects a broad spectrum of existing customer observations, ranging from high praise for customer support and swift withdrawal processes to severe criticism for withdrawal difficulties and customer service issues. Positive testimonials often highlight efficient support teams, with instances of funds being received within minutes to 48 hours post-withdrawal request, underscoring the casino’s capability to meet expectations at times. Conversely, negative reviews paint a starkly different picture, describing scenarios where customers face significant hurdles in withdrawing their winnings, encountering what they describe as unhelpful customer service and prolonged verification processes.
Grand Ivy Casino, managed by White Hat Gaming since 2016, presents a sophisticated choice for Canadian players. It distinguishes itself with a luxurious theme, user-friendly interface, and a cool game selection exceeding 1900 titles from top developers. Generous bonuses, including a welcome package up to C$1,500 plus 100 free spins, improve player participation, while the VIP program offers exclusive benefits for dedicated players. However, the withdrawal process and lack of detailed information on deposit and withdrawal methods suggest areas for improvement. Licensing from reputable authorities guarantees safety and reliability.
In conclusion, Grand Ivy Casino’s commitment to luxury, game variety, and player rewards earns it a 4 out of 5. Its sophisticated site accommodates well to those seeking a premium online gameplay with the added security of stringent licensing.
What makes it unique/highlights:
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Finland, Germany, Norway, Unitted Kingdom, Sweden, Canada
Grand Ivy Casino boasts a huge game library featuring titles from leading software providers. While they offer various games, there are no exclusive titles and games unique to their casino. For the latest game offerings, visiting their website is the best approach.
To obtain Grand Ivy promo codes or a bonus code, it’s advisable to check the casino’s official promotions page or sign up for their newsletter. Typically, these codes are offered as part of special promotions or welcome packages for new and existing players. Remember, terms and conditions apply to all bonus offers, so be sure to read them carefully.
Grand Ivy Casino accommodates a distinct audience and offers its services in English and French.
Grand Ivy Casino is part of a larger group of casinos known for their high-quality gameplay. Casinos related to Grand Ivy include Casimba, Spin Station, and Miami Dice, among others. These casinos share a reputation for offering a wide range of games, generous bonuses, and strong customer support.
If you wish to delete your Grand Ivy Casino account, you should contact their customer support team directly through email or live chat. They will guide you through the process and help guarantee that your account is securely and permanently closed.
Wagering requirements at Grand Ivy Casino vary by bonus or promotion. Typically, these requirements specify how many times you need to wager the bonus amount before withdrawing any winnings. For precise details, it’s best to refer to the terms and conditions of the specific bonus or promotion you’re interested in.
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