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Slots City Casino Bonuses & Free Spins

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Slots City Casino Welcome Bonus

Up to CAD 4000 + 110 FS

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19+, | The welcome bonus consists of 4 bonuses: 1. 150 % bonus + 20 FS 2. 100 % bonus... + 20 FS 3. 100 % bonus + 20 FS 4. 150 % bonus + 50 FS Full Bonus T&C Show more

Slots City Casino Bonuses

Discover 3 Slots City Casino bonus codes available in June 2024

3 Deals available in Canada

Slots City Casino Available for Canadian Players

Bonus type: Free Spins, Sign Up, Welcome Bonus, Registration

Min Deposit: C$20

Wagering: 40х

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Min Deposit: No Deposit

Wagering: 40xB

Expires: 10.04.2023

Slots City Casino Available for Canadian Players

Min Deposit: No Deposit

Wagering: 60xB

Expires: 10.04.2023

Slots City Casino Available for Canadian Players

Bonus type: No Deposit, Free Spins, Coupon, Code, Sign Up, Welcome Bonus, Registration

Min Deposit: No Deposit

Wagering: 50x

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Min Deposit: C$1

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Slots City Casino Review

This thorough Slots City Casino review provides Canadian players with a detailed examination of the essential elements that influence their gameplay. Central to our discussion are the bonuses and promotions, pivotal for improving play and offering added value. Licensing, Security, and Player Protection are scrutinized, making sure you have peace of mind. The Terms and Conditions are dissected for clarity, and the Registration Process is explored for ease of access. Additionally, we examine the wide games collection and its quality. This revie Casino.

  • Launched in 2021
  • License Curacao Gaming Authority, Ukrainian (KRAIL)
  • Min Deposit C$20
  • Payment Methods Neteller, PayPal, Skrill, Interac, Visa, Mastercard
  • Withdrawal Methods Neteller, PayPal, Skrill, Interac, Visa, Mastercard
  • Min Withdrawal C$5
  • Games 4496
  • Game Types Baccarat, Blackjack, Poker Games, Roulette, Sicbo, Slots
  • Game Providers Playson, Thunderkick, Betgames TV, Pragmatic Play, BTG

Pros and Cons

  • Pros

  • Wide Game Selection: Slots City Casino offers a wide array of over 5000 games, including a variety of slots, table games, and live casino options. This wide collection accommodates different player preferences and makes sure a rich gameplay.
  • User-Friendly Interface: The casino's website is noted for its ease of browsing and user-friendly design. Its layout is simple, making it accessible for both new and veteran players. Additionally, the site is optimized for mobile devices, allowing players to take pleasure in games on-the-go.
  • Innovative Promotions: Unique promotions like the "Good Luck Horoscope" add a creative twist to the gameplay. This, along with the structured welcome bonus and special offers like the "69 FS no deposit", provide players with varied and interesting ways to improve their play.
  • Strong Emphasis on Security and Fair Play: Slots City Casino is licensed and regulated, using Random Number Generators to make sure fair game outcomes. They also employ robust encryption technologies to protect player data, demonstrating a commitment to player safety and responsible gaming.
  • Efficient Customer Support: The casino offers a comprehensive support system, available 24/7 through multiple channels including email, live chat, phone, and messenger service. This makes sure that players can receive assistance whenever needed.
  • Cons

  • Limited Information on Payment Methods: The casino provides inadequate details regarding deposit and withdrawal processes, particularly concerning commission fees and processing speeds. This lack of transparency can be a drawback for players managing their funds.
  • Restrictions on Welcome Bonus: The welcome bonus is not applicable to cryptocurrency deposits and comes with a high wagering requirement of 40 times the bonus amount. This could limit its appeal to some players.
  • Vague Terms in Promotions: Some promotions, such as the horoscope-themed event, lack clear information on terms and wagering requirements. This ambiguity can affect players' understanding and fun of these offers.

Slots City Casino

slots city casino main page

A Brief Brand History of Slots City Casino

Slots City Casino, established in 2022 under SHARKSCODE B.V., has swiftly carved a niche in online gambling. Its uniqueness lies in its innovative site, merging a wide game selection, including slot machines and live dealer games, with advanced technology. The casino is known for its user-friendly interface, promoting ease of browsing and improving gameplay.

Notably, its commitment to fair play is evident through using Random Number Generators, ensuring unbiased game outcomes. accommodating primarily to a Canadian audience, the casino differentiates itself with a robust loyalty program, frequent promotions, and various payment options, including cryptocurrency. Its focus on customer service and a multilingual support team underscores its dedication to user satisfaction.

Attribute Details
Year of Establishment 2022
Parent Company SHARKSCODE B.V.
Head Office Address Heelsumstraat 51 E-Commerce Park Vredenberg, Curaçao
Website https://slotscity.com/

First Glance and Usability Facts of Slots City Casino

Slots City Casino presents an appealing interface with a simple layout, making it easy for users to navigate. The site’s design is visually pleasing, with a modern aesthetic that offers a good balance of bright colors and clear text. However, some users reported issues with site bugs and a lack of responsiveness in the mobile application. The user interface of Slots City Casino is generally well-received for its accessibility and clarity. The games and options are neatly organized, facilitating easy browsing.

The casino’s website is optimized for mobile devices, offering a simple gameplay on various smartphones and tablets. This mobile optimization ensures that players can access their favorite games on the go without significant loss in quality. While the casino offers a broad range of games and an attractive user interface, some drawbacks exist. These include limited payment options, particularly for fiat currencies, and the absence of a dedicated mobile app.

Aspect Evaluation
Ease of browsing User-friendly interface, easy to navigate
Mobile Games Availability Optimized for mobile, no dedicated app
Game Filters The broad range of games, well-categorized
Search Function Efficient, helps locating games quickly
Loading Speed Generally good, some reports of bugs
UX and UI Rating Positive, with room for improvement in bugs

Slots City Casino offers a visually appealing and user-friendly online casino gameplay, highlighted by its wide game library and mobile optimization. However, it needs to improve in customer support and payment method diversity. Considering these factors, Slots City Casino earns a 3 out of 5 score. This rating reflects a balanced view of its game variety and user interface strengths, weighed against the limitations in customer support and technical performance.

Slots City Casino’s Licensing, Safety, and Player Protection

In this section, we look into Slots City Casino’s adherence to industry standards concerning licensing, player protection, responsible gaming, and site security. Understanding these aspects is crucial for players seeking a safe and regulated gaming environment.

Licensing Information

Slots City Casino operates under the license of SHARKSCODE B.V., registered in Curaçao (Reg No 154900). This license, no. 8048/JAZ2020-073, was issued by Antillephone N.V. on December 23, 2020. This regulatory body makes sure of the casino’s adherence to fair play and legal standards.

Licensing Authority Registration Number License Number Issue Date
Antillephone N.V., Curaçao 154900 8048/JAZ2020-073 December 23, 2020

Player Protection, Responsible Gaming, and Site Security

Slots City Casino emphasizes responsible gaming. Players can request account suspension for at least 15 days, reinforcing self-regulation. Additionally, the casino supports self-exclusion, allowing players to close their accounts indefinitely. To facilitate this, communication with the support team via [email protected] is required. Security measures at Slots City Casino include robust encryption technologies, and safeguarding player data and transactions. The casino has implemented measures against money laundering, including stringent identity verification processes.

Feature Availability
Deposit Limits Not Mentioned
Responsible Gaming Seals Yes
Cooling-off Periods Not Mentioned
IT Security SSL Encryption
Two-factor Authentication Not Mentioned
Self-exclusion Tools Yes
Protection of Minors Yes

Slots City Casino is committed to licensing compliance, player protection, responsible gaming, and robust site security. These efforts contribute to a safe and regulated gaming environment. Rating the casino’s overall performance in these areas, it earns a 2.8 out of 5. This rating reflects the casino’s adherence to legal standards, proactive measures in player safety, and commitment to responsible gaming practices.

Terms and Conditions at Slots City Casino

Understanding the terms and conditions of Slots City Casino is crucial for every player to ensure simple and fair gameplay. Here are the key points to consider:

  1. Age Restrictions: Users must be at least 19 years old to play, with age requirements varying by country or region.
  2. Registration: Players need to register using a valid email address or phone number, and create a unique password.
  3. Restricted Territories: Services are not available in certain countries, including the USA, UK, France, and others listed in the terms.
  4. Account Security: Users are responsible for maintaining the confidentiality of their account information.
  5. Deposits and Withdrawals: Various methods are available, including bank transfers and cryptocurrencies, with specific terms for each.
  6. Inactive/Dormant Accounts: Accounts inactive for 12 months may incur fees, and dormant accounts (30 months of inactivity) may be closed.
  7. Game Fairness: The casino uses a Random Number Generator to make sure fair play.
  8. Intellectual Property: All content on the site is owned by Slots City and protected by intellectual property laws.
  9. Liability: Slots City limits its liability in cases of service interruption or player losses.
  10. Changes to Terms: The casino reserves the right to modify terms and conditions at any time.

Following these regulations guarantees a safe and fair gaming environment at Slots City Casino. Always play responsibly and in accordance with these rules.

How to Register and Verify Your Slots City Casino Casino Account

To register and confirm your account at Slots City Casino, it’s crucial to follow these steps for a simple gameplay:

slots casino logo mini Locate the Registration Button:

Visit the official Slots City Casino website and find the button for registration

slots casino logo mini Enter Required Information:

Fill in the necessary details such as your email address and phone number. Be cautious not to include excessive details, especially in address entries.

slots casino logo mini Agree to Terms and Conditions:

make sure you read and agree to the casino’s terms and conditions.

slots casino logo mini Account Verification:

After registration, you’ll likely need to verify your account. This usually involves confirming your email address or phone number.

slots casino logo mini Deposit and Bonuses:

Once your account is verified, you can make a deposit. Slots City Casino offers various bonuses, so consider checking them out.

slots casino logo mini Customer Support:

If you encounter issues, Slots City Casino provides customer support, including a live chat option.

slots city casino registration

Remember, each casino has specific processes, so these steps might vary slightly. Always review the instructions on the website to align with their process, keeping the user experience in mind.

Slots City Casino Bonuses and Promotions

This section provides a detailed voyage through the wide array of bonuses and promotions at Slots City Casino. From attractive welcome bonuses to ongoing promotional events, each aspect enriches your gameplay. Even if you’re a new visitor or a seasoned player, there’s something to capture your interest. Prepare to examine each bonus and promotion, understanding their unique features and benefits. This in-depth look aims to give you a clearer perspective on the interesting rewards Slots City Casino has to offer.

slots city casino promotions

Welcome Bonus

Slots City Casino offers a welcome bonus for new players, providing a bonus upon their initial deposits. This joining offer is structured in tiers, each with distinct benefits. The first deposit bonus is accessible with a minimum deposit of 20 CAD, rewarding players with a 100% match and 25 free spins (FS).

However, the maximum bonus claimable is capped at 100 CAD, and it comes with a wagering requirement of 40 times the bonus amount (40xB).

For those depositing 50 CAD, the casino improves the offer to a 125% match plus 50 FS, setting the maximum bonus at 200 CAD. The same wagering condition of 40xB applies. The most significant tier of the welcome bonus is for a deposit of 100 CAD, which entitles the player to a 150% match and 100 FS.

This option, labelled as a ‘HIT’, escalates the maximum bonus to 500 CAD, with the wagering requirement remaining at 40xB.

Players must register and make the requisite deposit to claim any of these bonuses. It’s important to note that cryptocurrency is not accepted for these bonuses. Players interested in specific slot games, like ‘Buffalo Power: Hold and Win’ by Playson, might find these offers particularly appealing. Understanding and complying with the terms and conditions, including wagering requirements, is crucial before being interested in the gameplay.

slots city casino welcome bonus

Good Luck Horoscope

Slots City Casino has introduced an intriguing promotion themed around the 2024 Year of the Green Dragon and inspired by the horoscope. This promotion, customised for slot lovers, is centered around a blend of astrology and gaming. Players can explore their luck and strategy in alignment with their zodiac signs, offering a unique twist to the gameplay.

Participation in the promotion is simple. Players are encouraged to play specific slot games that resonate with their zodiac signs, as recommended in the Slots City Horoscope. For example, Aries might try ‘Dragon Kingdom: Eyes of Fire’, while Taurus could explore ‘Chaos Crew Scratch’. Each sign has a game aligned with its astrological forecast, promising an interesting and personalized gaming voyage.

Regarding the terms and conditions, participants must be aware of any applicable wagering requirements. These requirements often dictate how much a player must wager before they can withdraw any winnings earned from bonuses or promotional plays. Understanding these conditions is key to making sure a simple and pleasurable gameplay.

Overall, Slots City Casino’s horoscope-themed promotion offers a unique blend of astrology and slot gaming. It’s a creative way to deal with the games, adding an extra layer of fun and personalization to the casino gameplay. Players should stay informed about the specific terms and conditions to maximize their fun and potential winnings.

69 FS No Deposit

Slots City Casino’s “69 FS no deposit offers an intriguing opportunity for players, especially those who participated in the “Hug your Luck” event on January 19, 2024. To participate in this promotion, eligible players must have been involved in the specified event. This sign up offer grants 69 free spins on the Gates of Olympus 1000 slot by Pragmatic Play, adding an element of fun for slot lovers.

It’s important to note the terms and conditions that accompany this promotion. While free spins are attractive, players should be aware of any wagering requirements. These requirements often dictate how often winnings from free spins must be played through before they can be withdrawn. The details of these requirements are crucial as they affect the real value of the promotion to the player.

In addition, participants should be mindful of the expiry time. This particular promotion ends at 4:00 pm EST on Sunday, making timely participation essential. Players are encouraged to read the full terms and conditions on the Slots City Casino website to understand all the rules and requirements fully. This makes sure a clear understanding of what is expected and how to best take advantage of the offer.

Compare Slots City Casino

Slots City Casino Slots City Casino
BonusUp to CAD 4000 + 110 FS
Min. depositС$20
Wag. req. (bonus)40x
Wag. req. (spins)--
Max cash out--

19+ | The welcome bonus consists of 4 bonuses: 1. 150 % bonus + 20 FS 2. 100 % bonus... + 20 FS 3. 100 % bonus + 20 FS 4. 150 % bonus + 50 FS Full Bonus T&C

RocketWin Casino RocketWin Casino
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19+ | 1. Minimum Deposit: $30 2. Wagering Requirements: 40x 3. Max bonus amount - $7,5...00 4. Wager for FS - 40 5. Number of free spins - 100 6. Free Spins in Game - Lady Wolf Moon Full Bonus T&C

Wish Casino Wish Casino
Bonus100% Up To C$600 + 100 FS
Min. depositC$30
Wag. req. (bonus)45x
Wag. req. (spins)45x
Max cash outC$1000

19+ | 1. Minimum Deposit - $30 2. Wagering Requirements - 45x 3. Max bonus amount - $6...00 4. Wager for FS - 45 5. Number of free spins - 100 6. Free Spins in Game - Aztec Magic Megaways Full Bonus T&C

Wheelz Wheelz
Bonus400% - Deposit $20, Play with $100 + 100 Free Spins
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Slots City Casino’s array of bonuses and promotions, including a tiered welcome bonus, a unique horoscope-themed promotion, and the “69 FS no deposit” offer, demonstrate a wide and interesting approach to improving players’ gameplays. The welcome bonus is appealing for its structure and potential rewards but is limited by a 40xB wagering requirement and a cap on the maximum bonus. The horoscope promotion offers a creative twist, aligning slot games with zodiac signs, though specifics on terms and wagering are unclear. The “69 FS no deposit” is a strong bonus but is exclusive to certain event participants. Overall, these promotions are competitive with top brands, but the limitations on bonuses and lack of clarity in terms lower the rating to 3.3 out of 5.

Game Collections at Slots City Casino

Slots City Casino showcases a curated selection from multiple celebrated game developers, featuring over 5000 games. The casino offers a variety of game categories, including a wide array of slots, table games, and live casino options. The website’s intuitive search functionality and filtering system allow players to effortlessly browse and locate games by type, popularity, or provider. This efficient browsing makes sure a simple and pleasurable gameplay for all users.

Game Type Quantity Most Popular Game
Slots 2500+ Treasures Of Egypt
Table Games 300+ Dragon Tiger
Live Casino 250+ Snakes & Ladders Live

slots city casino games

Slots Games

Slots City Casino’s slot games, numbering over 2500, offer a wide range of themes and styles. From historical rides like “Treasures of Egypt” to mythical explorations in “Zeus The Thunderer”, players can expect a varied and cool slot gameplay with unique features and designs in each game.

Slot Games Description Provider RTP Release date
Bull Fever Take a look at the Bull Fever video slot and feel the ambiance of a real corrida! You may get the best possible outcomes and earn fantastic rewards with the aid of scatters, wild symbols, and free games. The game features a 5*3 layout with 243 betways. Ruby Play 96.88% 2021-05-25
Treasures Of Egypt Book this slot to go to the ancient land of Egypt. With the possibility to earn more free spins, points for each bonus symbol, and free spins, your players will get fully hooked in the gameplay! NetGaming 95.5% 2019-09-02
Trojan Tales Spinomenal’s Greek-themed slot machine, Trojan Tales, offers players the chance to win up to 1,000 times their wager. It is played on an odd 4x3x3x3x4 reel configuration, with 20 paylines that pay both ways forming the winning combinations. Spinomenal 96.3% 2021-06-17
Piggy Gold A 3-reel, 1-row video slot game called “Piggy Gold” with multiplier-equipped wild symbols. Any win that results from the appearance of a Wild symbol with x2, x5, or x10 on reel 2 will be multiplied by the multiplier amount. PG Soft 95.86% 2019-01-05
Zeus The Thunderer You may either purchase one of the three Free Spins series or risk your gains. Who will decide your fate—mysterious Hades, powerful Zeus, or lovely Aphrodite? Until the end of the Free Spins series or until they score a winning combination, the selected Zeus, Aphrodite, or Hades symbol in each Free Spins series becomes sticky. Mascot Gaming 95.3% 2021-06-30

slots city casino slot games

Table Games

With more than 300 table games, Slots City Casino presents a broad spectrum, including classics like “Dragon Tiger” and innovative options such as “Rocket Dice”. These games combine traditional gameplay with modern twists, offering both familiarity and novelty to lovers of strategy-based casino games.

Table Games Description Provider RTP Release date
Dragon Tiger Evolution Dragon Tiger is a very easy and quick game that will appeal to fans of Baccarat. Players only wager on which of the two contending cards—the Dragon and the Tiger—will be dealt higher or if there will be a tie. Evolution Gaming 96.27% 2018-09-07
Magic Poker With two chances to win instead of just one, this fantastic poker game offers a unique twist on the traditional formula! You receive a third deal when playing magic poker, which raises your chances of getting the hand you want. Wazdan 96.61% 2014-09-08
European Roulette Feel the interesting feeling of winning when playing roulette wherever you are! Tom Horn Gaming 97.29% 2021-04-01
Rocket Dice Rocket Dice’s core gameplay loop is really simple. After deciding on your desired stake, you must choose a number between 2 and 12 and indicate if you wish to wager Over or Under (you may only select Over for number 2, and only Under for number 12). BGAMING 98% 2018-10-22
Joker Poker Joker Poker is a variation on the conventional poker game, so-called because the Joker provides you an extra hand in addition to the standard regulations. The Joker may be used to turn a Royal Flush into a Wild Royal Flush, which will award you second to first place. Wazdan 96.07% 2014-08-09

slots city casino table games

Live Casino

Slots City Casino’s live casino category, featuring over 250 games, brings the real-universe casino atmosphere online. Highlights like “Snakes & Ladders Live” and “Mega Baccarat” offer interactive gameplays with live dealers, blending the fun of live gaming with the convenience of online play.

Live Casino Description Provider RTP Release date
Mega Baccarat Since the game is always in progress, you may take pleasure in the fun without having to visit a casino! Launch the game by selecting the player’s or banker’s side! Pragmatic Play 98.79% 2023-05-01
Snakes & Ladders Live In the basic game, four dice with unique symbols are placed in four separate compartments and used to play. You have the following dice: Diamond, Star, Snakes & Ladders Bonus, and Snake Totem Bonus. Pragmatic Play 96.3% 2023-05-12
Boom City Boom City Live Game is played in an opulent studio reminiscent of a game show. You have ten seconds to wager on various spots on the six-by-six grid. The usual duration of a round is twenty-five seconds, but if any of the four additional features are activated, it can go longer. Pragmatic Play 96.43% 2022-07-27
Auto Mega Roulette With a maximum payoff of x500, this interesting roulette game has the potential to bring you large winnings. Pragmatic Play 97.5% 2023-07-03
Powerup Roulette The supplier PowerUP Roulette is Pragmatic Play. You have to place bets in order to win. Is there a lucky number for you? If so, make great use of it to win. In the game PowerUP Roulette, the highest win is 8000 times your wager! Pragmatic Play 96.2% 2022-10-07

slots city casino live games

Slots City Casino’s game collection, encompassing over 5000 titles, offers a comprehensive array of gaming options. Its wide selection includes over 2500 slot games with wide themes and features, making sure a rich and varied gameplay. The table games section, with more than 300 games, blends classic and innovative gameplay, appealing to strategy lovers. The live casino category adds over 250 interactive games, merging online convenience with the fun of live play. Notable for its intuitive search and filtering, the casino facilitates easy game discovery. Balancing variety and quality, Slots City Casino earns a solid 3 out of 5 rating for its gaming collection.

Slots City Mobile Casino

No information about a native mobile app for both Android and iOS sites was found on its websites on different app stores. However, for mobile users, Slots City Casino provides a highly optimized gameplay. The casino’s website is mobile-friendly, allowing simple access on various devices, including iPhones, iPads, smartphones, and tablets. This makes sure that users have consistent gameplay across different sites, with an emphasis on maintaining a good internet connection for optimal performance.

In conclusion, Slots City Casino provides a robust and well-rounded mobile gameplay, either through its mobile-friendly website or its dedicated mobile app. With a wide array of games, easy browsing, and access to all casino features, it’s a solid choice for mobile gaming lovers. Based on these aspects, Slots City Casino earns a 3.3 out of 5 rating for its mobile optimization and overall user experience.

Deposit Methods at Slots City Casino

Slots City Casino offers various deposit options, accommodating a range of preferences. The available methods include Interac, Visa, MasterCard, MiFINITY eWallet, and cryptocurrencies such as BTC, ETH, USDTE, LTC, and USDTT. This variety makes sure that users can choose the most convenient option. The minimum deposit is set at C$20 for all methods, aiming to be accessible while making sure of compliance with anti-money laundering regulations. Unfortunately, the maximum deposit limits are not specified, nor is the exact speed of deposit processing detailed. This lack of information could be seen as a drawback for users who prioritize transparency and efficiency in financial transactions.

Payment Method Minimum Deposit Commission Speed of Deposit Processing
Interac C$20 0% Not specified
Visa C$20 0% Not specified
MasterCard C$20 0% Not specified
MiFINITY eWallet C$20 0% Not specified
Cryptocurrencies (BTC, ETH, USDTE, LTC, USDTT) C$20 0% Not specified

The absence of details on commission fees and deposit processing times is notable. Potential users may find this lack of clarity a hindrance when planning their gaming activities.

Given the range of deposit methods but the lack of detailed information on fees and processing times, Slots City Casino’s deposit system earns a 3 out of 5 rating. The casino covers basic needs but falls short of providing comprehensive details that could enhance user experience.

Withdrawal Methods at Slots City Casino

Slots City Casino offers a structured approach to withdrawals, emphasizing security through mandatory verification. The minimum and maximum amounts for withdrawals are set at C$50 and C$1,000 per day, C$3,000 per week, and C$10,000 per month, respectively. However, the information provided lacks details on commissions and withdrawal processing speed for each method, which could be a significant drawback for users seeking clarity.

Withdrawal Method Minimum Limit (CAD) Maximum Limit (CAD) Commission Processing Speed
Interac C$50 C$10,000/month Not specified Not specified
Visa/MasterCard C$50 C$10,000/month Not specified Not specified
MiFINITY ewallet C$50 C$10,000/month Not specified Not specified
Cryptocurrency C$50 C$10,000/month Not specified Not specified

The absence of specifics regarding commissions and processing times can leave potential users in the dark, impacting their decision-making process. Despite this, the range of withdrawal options, including traditional and digital methods, provides flexibility. The site’s commitment to security through verification is commendable but also adds a layer of complexity to withdrawals.

In conclusion, Slots City Casino’s withdrawal system is comprehensive but falls short in transparency regarding fees and speed. The fastest withdrawal method cannot be determined due to insufficient information. A rating of 3 out of 5 is appropriate, reflecting the balance between security measures and the need for more detailed withdrawal process information.

Slots City Casino KYC and Account Verification

Slots City Casino’s Know Your Customer (KYC) policy mandates a thorough verification process. To participate in games or withdraw funds, users must provide specific documents. This includes a recent bank statement or a front-and-back copy of the payment card used for deposits, with certain card number details visible and the CVV2 code concealed. Additionally, a valid driver’s license, passport, or government-issued ID is required.

The verification process, crucial for preventing money laundering and making sure responsible gaming, may take up to 30 days. Users should make sure all provided information is accurate to avoid delays. The casino reserves the right to request further documentation for clarification or to understand the source of funds. This might include discussions about account activity and funding sources.

In case of issues or if additional information is needed, users can contact the KYC team at [email protected]. It’s essential to comply promptly with these requirements to avoid account restrictions, which can range from suspension to closure.

From personal observation, KYC procedures can seem cumbersome but are vital for secure and responsible gaming. Such thoroughness reflects the casino’s commitment to legal compliance and user safety. Rating this process, considering its necessity and thoroughness, we would give it a 4 out of 5. While it makes sure security, the potential 30-day wait could be a drawback for some users.

Slots City Casino Customer Support

Slots City Casino offers a comprehensive customer support system for its players. Players can easily connect with the support team through various channels including email, live chat, a dedicated phone line, and a messenger service. The casino also provides a FAQ section on its website, offering quick answers to common queries.

  • For direct communication, players can use the following options:
  • Email: Players can reach out via email at [email protected].
  • Live Chat: The live chat feature is accessible directly on the casino’s website.
  • Phone: For more personalized assistance, players can call +14378861502.
  • Messenger: Users can contact support through the messenger service at @SlotsCitySupport.

Slots City Casino’s support team operates 24/7, making sure players receive help at any time. However, the response time for each support method and the availability of live chat for unregistered users are not specified. This lack of detail might be a drawback for players who prefer knowing response times beforehand.

Now, let’s summarize the support options in a table:

Support Method Availability Average Response Time
Live Chat 24/7 Not Specified
Email 24/7 Not Specified
Phone 24/7 Not Specified
Messenger 24/7 Not Specified
FAQ Section Always Immediate

Considering the variety of support options and the 24/7 availability, Slots City Casino’s customer support system is quite robust. However, the lack of information on response times and the unconfirmed accessibility of live chat for unregistered users are notable shortcomings. Therefore, on a scale of 1 to 5, the rating for Slots City Casino’s customer support would be a 2.9. This score reflects the comprehensive support options but takes into account the missing details that could improve the player’s gameplay.

Slots City Casino’s Sports Betting Sector

Unfortunately, specific details about the sports betting options and types of bets accepted by Slots City Casino, such as moneyline, over/under, or prop bets, are not readily available.

slots city casino betting

Overall, while the specific sports betting offer and free bet details are not highlighted, the welcome bonus package at Slots City Casino seems generous and can significantly benefit new players. Based on the information available, we would rate Slots City Casino a 2.8 out of 5, noting the variety of games and the attractive welcome bonus, but the lack of detailed information on sports betting options slightly limits the rating. For more detailed information, you can visit their website.

The Buzz: What Players Are Saying on Other Sites

Understanding the encounters of existing customers is crucial when considering an online casino like Slots City Casino. To provide you with valuable insights, we’ve collected and analyzed reviews and ratings from various reputable review sites, including Trustpilot, AskGamblers, Sitejabber, Casino.Guru, Casinomeister, and others.


Casino Guru Reviews

When it comes to Casino Guru, Slots City Casino boasts an above-average Safety Index of 6.7/10. This suggests a moderate level of trustworthiness and fairness according to Casino Guru’s criteria. However, it’s essential to note that the casino’s terms and conditions have been labeled as unfair, which could impact the gameplay of existing customers.


AskGamblers Reviews

AskGamblers provides a unique perspective on Slots City Casino, with a CasinoRank of 6.6. However, it’s important to consider that the casino has zero player ratings and reviews on this site. This lack of feedback from existing customers may leave potential players with limited information to make an informed decision.


In conclusion, understanding the encounters of existing customers is vital when choosing an online casino like Slots City Casino. Based on the feedback from various sites, we would rate the casino’s responsiveness to customer feedback as moderate. While it has garnered both positive and negative reviews, it’s important to exercise caution and thoroughly review the terms and conditions before dealing with the casino. Ultimately, your choice should align with your preferences and priorities as an online gambler.

Final Verdict at Slots City Casino

Slots City Casino presents a mixed encounter for Canadian players. Its wide range of over 5000 games, including a substantial slots collection and live dealer options, accommodates wide gaming preferences.

Notable for its innovative site, Slots City offers a unique horoscope-themed promotion and a tiered welcome bonus, although the 40xB wagering requirement and unclear terms in some promotions might deter some players. The casino operates under a Curaçao license, making sure of legal compliance and fair play, but the terms and conditions have been flagged as potentially unfair on some review sites.

Overall, Slots City Casino suits players seeking a broad game selection and innovative promotions, but it may not be ideal for those prioritizing simple terms and quick customer support. The casino scores a 3 out of 5, balancing its wide gaming options against the drawbacks in terms and support.

For a detailed exploration, visit Slots City Casino’s website.

Overall Rating

How we rank 3.0
License and Security 2.8
Bonuses & Special Offers 3.3
Deposit & Withdrawal Options 3.0
Mobile Optimization 3.3
Gaming Experience 3.0
Customer Care 2.9
Online Sports Betting 2.8
Mila Roy
Mila Roy Content Strategist


  • Email [email protected]
  • Telephone 1 647 247 1253
  • Live Help Yes
  • Countries Available Canada, Ukraine


What do I do if I forget my Username and Password at Slots City Casino?

In case you forget your username or password at Slots City Casino, the usual procedure is to use the ‘Forgot Password’ or ‘Forgot Username’ options on the login page. This will initiate a process to recover your account, typically through your registered email.

How to get a bonus or promo code at Slots City Casino?

To obtain Slots City Casino promo codes or a bonus code, you should check the casino’s promotions page or sign up for their newsletters. These sources often provide information about the latest offers and exclusive codes. Keep an eye on seasonal and special event promotions for additional codes.

Are there any language options available at Slots City Casino?

Slots City Casino primarily operates in English, accommodating to its Canadian audience. However, specific language options were not detailed in the sources, so it’s recommended to check the website or contact customer support for more information on available languages.

What are some related casinos to Slots City Casino?

Slots City Casino is similar to other online casinos that provide a variety of games, including slots and table games. Casinos like Spinfinity Casino and Lucky Red Casino, mentioned on Casino Guru, may offer similar encounters.

Does Slots City Casino offer any exclusive games in its library?

Slots City Casino features a wide range of games from various providers. While specific exclusive games were not highlighted, the casino offers a wide collection of over 5000 games, including unique and popular titles.

User reviews of Slots City Casino

User Rating Rated by 7 users
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Have you had any prior experience with this casino?

2 days ago


Canada Canada

I had a rather negative experience at the beginning. I made a deposit, and it was only credited to my player account after a 48-hour delay. I can understand delays with withdrawals, but deposits should be instant.

June 5, 2024


Canada Canada


I played here at the casino based on a friend's recommendation

Lots of games to choose from and the site looks nice.

Fast and helpful customer service. Verification is quick


June 2, 2024


Canada Canada

Their welcome bonus terms weren't very good, and I noticed the RTP on some games isn't great. They also have a lot of not-so-good games in their selection. Overall, it's been a mixed casino for me.

May 29, 2024


Canada Canada


My deposit didn't go through right away, even though the money was taken from my card. It took them a long time to fix the issue, and I lost interest in playing after that.

However, customer support kept me engaged while they sorted out the problem.


May 24, 2024


Canada Canada

I play in this casino and i took my winnings in 20 min. I think it s a very good and honest casino.they have good support centre!!!!

May 21, 2024


Canada Canada

Good casino, I would recommend it, some providers is missing, but the other games that are fine are, update..after a long time and infinite deposits unfortunately I can't win..nothing special..

May 17, 2024


Canada Canada

I had a really bad experience with their customer support. They couldn't even handle simple things like closing my account. The staff wasn't polite; they sounded like robots and kept sending useless templates. I don't recommend them at all.

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