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Mr Play Casino

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Mr Play Casino Welcome Bonus

100 Free Spins + 100% Up to C$200

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19+, | Min. deposit: C$10. Max. bonus: C$200. Offer valid on first deposit. Offer on...ly applies to new players. games are given as follows: 20 games and 100% bonus upon first deposit. Another 40 games are given upon deposit on the second day after the first deposit (min C$20), and an additional 40 games are given upon deposit on the third day (min C$20). Winnings won with games that require deposit, have to be wagered 35x. Bonuses that require deposit, have to be wagered 35x. Full T&Cs apply. Full Bonus T&C Show more

Mr Play Casino Bonuses

Discover 12 Mr Play Casino bonus codes available in December 2024

12 Deals available in Canada

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Mr Play Casino Review

MrPlay Casino is a famous casino that's caught our attention for its broad range of gaming sessions. From stimulating slots to absorbing live dealer games, their collection is meticulously curated to guarantee there's something for everyone. Explore the full MrPlay review on Gamblizard to get a deeper insight into what makes MrPlay a top pick from online casinos.

  • Launched in 2017
  • License UK Gambling Commission, Malta Gaming Authority
  • Min Deposit $10
  • Payment Methods Cuenta Digital, Maestro, MasterCard, Neosurf, PayviaPhone, PugglePay, Quick Pesa, SOFORT Banking, WebMoney, Wire Transfer, Wirecard, Zimpler, 4B, AstroPay, Discover, Euroset
  • Withdrawal Methods MasterCard, Neteller, Skrill Moneybookers, Visa, Visa Electron, Wire Transfer
  • Min Withdrawal $10
  • Games 1346
  • Game Types Baccarat, Bingo, Blackjack, Roulette, Scratch Cards, Slots
  • RTP 97.00%
  • Game Providers 1X2 Gaming, Ainsworth, Aristocrat, Bally, Barcrest Games, BetSoft, Big Time Gaming, Blueprint Gaming, Booongo, ELK Studios, Evolution Gaming, Ezugi, GameArt, Gamomat, Habanero, IGT, Inspired, Iron Dog Studio, iSoftBet, Lightning Box Games, Merkur Gaming, MicroGaming, NeoGames, NetEnt, NextGen Gaming, NYX Interactive, Oryx Gaming, Play n GO, Playson, Playtech, Pragmatic Play, Quickfire, Quickspin, Rabcat, Realistic Games, Red Rake Gaming, Scientific Games, Skillzz Gaming, Synot Games, Thunderkick, Tom Horn Gaming, WMS Gaming

Mr Play Casino Pros & Cons

  • Pros

  • Extensive Game Selection: Boasts a vast array of slots including drops & wins from excellent software providers.
  • Rewarding Loyalty Program: Features a comprehensive loyalty program that rewards players with points leading to bonuses, cashback, and other perks.
  • Strong Security Measures: Employs SSL encryption to protect player data and transactions, guaranteeing a secure gaming environment.
  • User-Friendly Interface: The website's design is intuitive and easy to move through, making it simple for players to find their favorite games.
  • Multiple Payment Options: Supports a wide range of deposit and withdrawal methods, facilitating convenient and swift transactions.
  • Cons

  • Limited Customer Support Hours: Live chat and customer support are not available 24/7, which could be inconvenient for players needing assistance outside of business hours.
  • Limited Selection of Table Games: The casino offers a small number of table games like bingo and others, which might be disap
  • Slow Withdrawal Times for Some Methods: Depending on the withdrawal method, processing times can be slow, leading to delays in accessing funds.

mrplay review

Why Choose MrPlay Casino Above Other Online Casinos

Launched in 2017, MrPlay Casino rapidly became a trusted name in online gambling across Canada. Owned by Marketplay Ltd and operated with the technology from Aspire Global 7 Limited, MrPlay is known for its exceptional array of games, easy-to-navigate interface, and unwavering dedication to customer happiness. The casino’s appeal isn’t just in its game variety but also in its engrossing themes and an involving loyalty scheme that rewards players for their loyalty. MrPlay offers a customized gaming session that appeals to both beginners and veteran players alike, making it distinguish itself amongst Canadian online casinos.

Aspect Info
Parent Company Name Marketplay Ltd
Year of Establishment 2017
Website ca.mrplay.com
Head Office Address 135, High Street, Sliema SLM 1548, Malta

This history and the operational model underline why MrPlay Casino is a compelling choice for Canadian players looking for a reliable and enriching online gaming session.

Usability facts of MrPlay Casino

Upon your initial visit to MrPlay Casino, you’re greeted with a sophisticated and streamlined interface that facilitates a fluid and enjoyable session. The website’s design is user-friendly, making movement through its varied range of games effortless. Such focus on interface and design means that all players, regardless if they’re beginners or veterans, can quickly locate their games of choice. Furthermore, the site’s mobile compatibility is noteworthy, offering fluid gameplay across different devices without necessitating a specific app.

Aspect Evaluation
Ease of traversal Highly intuitive interface with uncomplicated movement
Mobile game accessibility Exceptional, with effortless gameplay on mobile devices without a dedicated app
Game filters Comprehensive, allowing for easy sorting and discovery of games
Search functionality Efficient, enabling quick access to specific games and information
Loading speed Fast, contributing to a fluid and absorbing user session.
UX and UI ratings High, with a modern design focused on user-friendliness and accessibility

MrPlay Casino offers a notable session in terms of usability, meriting a 4.7 out of 5 rating. The site’s user-centric design, coupled with its vast game selection and mobile compatibility, distinguishes it from many competitors. This casino is well-suited for players looking for an uncomplicated, satisfying online gambling session.

MrPlay Casino’s Licensing, Safety, and Player Protection

mrplay security

MrPlay Casino, regulated by the Malta Gaming Authority (MGA/CL1/408/2007) and the UK Gambling Commission (000-039483-R-319409-001), guarantees stringent security and fairness in gaming. Utilizing SSL encryption technology, it offers safe gambling tools like deposit limits and self-exclusion options. The site’s commitment to protecting minors and supporting people with gambling challenges is clear, partnering with organizations such as GamCare and BeGambleAware.

Aspect Availability
Deposit Limits Available
Cooling-off Periods Available
Self-exclusion Tools Available
IT Security SSL Encryption
Two-factor Authentication Not explicitly mentioned, but standard security applies
Minors Protection Net Nanny, GamBlock, and active measures
Responsible Gaming Seals Gambling Therapy Helpline, Gamblers Anonymous, Helping Hand/IGC

MrPlay Casino demonstrates a strong commitment to player safety and responsible gaming, meriting a rating of 4.6 out of 5. Its licensing and security measures guarantee a trustworthy environment, while its responsible gaming policies and tools support a safe gambling session.

MrPlay Casino’s Important Terms and Conditions

When joining Mr. Play Casino, it’s crucial to understand the terms governing your gameplay and interactions on the site. These guidelines are designed to facilitate a fair, secure, and enjoyable session for all members.

Here’s a condensed overview:

  • Ownership and Licensing: MrPlay Casino is a brand owned by Marketplay Ltd, with games operated by Aspire Global International LTD, a company registered in Malta. The site is licensed and regulated by the Malta Gaming Authority, guaranteeing a secure and fair gaming environment.
  • User Agreement: By registering and using MrPlay Casino’s services, you agree to the terms and conditions laid out in this agreement. It’s important to read and understand these terms fully before participation.
  • Age and Responsibility: You must be at least 18 years old or of legal gambling age in your jurisdiction to use MrPlay Casino’s services. You are responsible for guaranteeing that your gaming activities are legal in your region and for any consequences that may arise from illegal or unauthorized use.
  • Account Use and Security: Your account is for personal use only. You are responsible for maintaining the confidentiality of your account details and for all activities under your account.
  • Deposits and Withdrawals: Funds in your account do not accrue interest. You agree not to charge back any deposits and are responsible for guaranteeing all information provided for transactions is accurate. The casino reserves the right to verify your age and withhold funds until such verification is completed.
  • Prohibited Activities: You must not use the casino’s services for any illegal activities such as money laundering or fraud. MrPlay Casino reserves the right to terminate accounts and seize funds if such activities are suspected.
  • Intellectual Property: The content, including games, graphics, and software, on MrPlay Casino is owned by or licensed to the company. Users have no rights to the content outside of personal use within the site’s terms.
  • Complaints and Disputes: MrPlay Casino aims to resolve all complaints efficiently. Users can contact customer support or refer to appointed ADR services for dispute resolution.

Always review the full terms and conditions on their site for a comprehensive understanding.

How to start playing at MrPlay Casino

It’s easy to start playing at MrPlay Casino to take in games and the chance to win. The easy registration and verification of your profile are at the center of this process. If you want to know how to open a profile, take these steps.

mrplay registration

mr play logo mini Visit MrPlay Casino's Official Website:

Move to ca.mrplay.com and look for the “OPEN ACCOUNT” button, which is prominently displayed on the homepage.

mr play logo mini Complete the First Step of Registration:

Upon clicking “OPEN ACCOUNT”, you’ll be prompted to enter your email address, choose a username and create a password. Click “NEXT” to proceed.

mr play logo mini Fill in Your Personal Details:

In the second step, provide your first name, last name, gender, and birthday (day, month, year). Then, enter your address details, including city and postcode/zip. Also, provide your mobile number with a +1 prefix to indicate Canadian residency.

mr play logo mini Accept Terms and Choose Preferences:

Tick the box to accept the terms, privacy, and cookie policy, confirm you’re at least 18 years old, and decide if you want to receive special bonus offers.

mr play logo mini Finalize the Registration:

Click the “OPEN ACCOUNT” button to complete the registration process. Once completed, you can proceed to login to your new account and start exploring the variety of games available.

Following these steps will guarantee a secure and hassle-free start to your gaming path at MrPlay Casino.

MrPlay Casino Bonuses and Promotions

The blend of cash bonuses and free spins satisfies a broad spectrum of player preferences, signalling a hospitable welcome to newcomers. Interestingly, when accessing these fantastic offers, you don’t need a MrPlay promo code; everything is automatic, facilitating a hassle-free player session. Mainstay MrPlay bonuses include a lucrative welcome package and ongoing promotions like the Daily Spin Frenzy and Drops and Wins, providing that both new and regular players have plenty of reasons to keep their gaming spirits high.

Welcome Bonus

mrplay welcome bonus

MrPlay Casino offers a comprehensive welcome package designed to attract new players, including a cash bonus and free spins, satisfying a broad spectrum of gaming preferences. Upon your first deposit (min. C$10), you’re eligible for a 100% match bonus up to C$200, alongside an immediate reward of 20 extra spins. This introductory offer sets the stage for even more rewards, with an additional 80 spins distributed across the following two days, provided you meet the minimum deposit requirements of C$20 on each day​​​​. This offer is structured as follows:

  • Upon Your First Deposit Bonus: You instantly receive a 100% match bonus up to C$200 plus 20 extra spins.
  • On the Second Day: After a minimum deposit of C$20 on the second day following your first deposit, you’re awarded an additional 40 spins.
  • On the Third Day: A further deposit of at least C$20 on the third day earns you another 40 spins.

To make the most of this welcome bonus, it’s crucial to understand the terms attached. The bonus and any winnings from the spins come with a wagering requirement of 35 times for the cash bonus and 50 times for the spins, promoting fair play and commitment from players​​.

No deposit bonus

MrPlay Casino does not offer a no deposit bonus for new or existing players. This type of bonus, highly sought after for offering an opportunity to test casino games before making a deposit, is not available in their current promotions lineup. Players interested in exploring MrPlay Casino’s offerings must look into other bonuses they provide, such as welcome bonuses and free spins upon qualifying deposits.

Daily Spin Frenzy

Mr. Play Casino’s Daily Spin Frenzy is a noteworthy promotion designed to reward players for their daily wagering activities. To participate, players must wager real money on selected BuyWin games, with the amount wagered determining the number of free spins awarded the following day. The tiers are direct: wagering $100 gets you 10 spins, $300 for 15 spins, $500 for 25 spins, and $1,000 for 50 spins. These spins can be claimed through the player’s account under ‘My Bonuses’ between 00:00 and 23:59 the day after the wagering requirement is met.

However, it’s essential to note that a 35x wagering requirement applies to the spins, adding a layer of challenge to withdrawing these bonus winnings.

mrplay drops and wins bonus

Drops and Wins

The Drops and Wins promotion is a massive draw for players at MrPlay Casino, offering a monthly prize pool of $2,000,000 distributed through weekly tournaments and daily prize drops. This promotion runs from April 5, 2023, to March 6, 2024, featuring Pragmatic Play’s most popular slots. Players compete in weekly tournaments with a pool of $255,000 and can win from daily drops totalling $35,000. The mechanics alternate between Regular, with a

minimum bet of $0.50 and set cash prizes, and Multiplier, which has no minimum bet and awards prizes based on a multiplier of the winning bet.

However, it’s crucial to remember that only the first 10,000 qualifying bets each day are counted towards the promotion, highlighting the importance of timely participation. The specific games included in the promotion, such as various “Big Bass Bonanza” and “Gates of Olympus” slots, provide a varied and absorbing gaming session for participants.

Main Terms and Conditions of MrPlay Casino Bonuses

At MrPlay Casino, the promotional bonus terms, integral to the Terms & Conditions, lay rules to secure fair and delightful play.

  • Eligibility: Bonuses are strictly limited to one per person, covering criteria like household address, email, and payment accounts. This maintains fairness and prevents bonus abuse.
  • Sport and Casino Bonuses: Sports bets don’t contribute towards casino bonus wagering requirements. If bets on sports occur before meeting casino bonus wagering criteria, MrPlay may withhold withdrawal amounts exceeding the player’s initial deposit.
  • Fair Play: MrPlay emphasizes bonuses are for recreational players. Activities deemed as exploiting or manipulating offers, known as Prohibited Play, can lead to limitations or forfeiture of bonuses and associated winnings.
  • Deposit Requirements: Promotions and bonuses are available to players who have deposited more than C$10 into their active player account, motivating participant investment.
  • Wagering Requirements: The welcome bonus needs to be wagered within 21 days at MrPlay, with a requirement of 35 times the bonus amount for withdrawal eligibility. This condition is aimed at promoting fair gaming by preventing immediate withdrawals of bonus funds.
  • Maximum Winnings: Winnings from the use of bonus funds are capped, providing balanced opportunities for all players.
  • Management Rights: MrPlay reserves the right to modify, cancel, or enforce conditions on promotions, ensuring adaptability and integrity in promotional offers.

After personally moving through MrPlay Casino’s website and partaking in their promotions firsthand, the overall perception is positive. The welcome bonus, in particular, proves highly beneficial for extending playtime and augmenting the gaming session, albeit with standard wagering requirements. Interestingly, to access these benefits, you do not need to enter a bonus code as everything is automatic, simplifying the process for players. The absence of a no deposit bonus is noticeable, yet the assortment and regular updates of other promotions keep the stimulation alive. Considering all factors, including the user-friendly nature of their website and the actual utility of the bonuses, Mr. Play Casino earns a solid 4.3 out of 5.

Mr Play Casino Mr Play Casino
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Bonus100 Free Spins + 100% Up to C$200
Min. depositC$10
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MrPlay Casino Loyalty Program

mrplay loyalty program

MrPlay Casino’s loyalty program distinguishes itself by offering players immediate rewards through loyalty points for their gaming activities. These points facilitate progress through various program levels, unlocking rewards such as bonus spins, cash, extra games, and personal account management for top-tier members. The program is designed to continuously incentivize players, rewarding them for their loyalty and regular play with increasingly valuable benefits, specifically targeting existing customers. The 7-tier structure of the loyalty program is both uncomplicated and appealing, encouraging players to stay active to gain maximum advantage.

Rating the MrPlay Casino loyalty program at a solid 4.7 out of 5, its comprehensive rewards system effectively augments the gaming session, providing tangible benefits for continued play.

Game Collections at MrPlay Casino

mrplay all games

The gaming environment at MrPlay Casino is customized to accommodate a broad spectrum of player tastes, boasting a notable array of games across different genres. Its lobby is uncomplicated and easy to use, allowing for effortless exploration of the vast gaming selection. With more than 1080 slot titles, live casino sessions, classic table games, and stimulating drops and wins, MrPlay Casino distinguishes itself through both the breadth and quality of its offerings. Collaborating with leading game developers guarantees a rich selection of popular and exclusive games, augmenting player involvement and satisfaction.

Type of Games Quantity Most Popular Game
Slots 1080+ Frozen Tropics
Live casino 13 Live Baccarat
Casino games (Table games) 16 American Roulette
Drops and wins 53 Red Hot Luck

The casino is transparent about the Return to Player (RTP) percentages for its games, which is crucial information for players looking to understand their chances of winning. MrPlay Casino offers a range of RTPs, closely aligning with or exceeding industry standards, depending on the game. Notably, Canadian players appreciate the ability to test games in a demo or practice mode after registration, allowing them to get a feel for the gameplay without jeopardizing real money. This feature is particularly beneficial for newcomers or those looking to try out new strategies.

Type Game Title RTP Industry Standard
Slot 20 Coins 96.18% ~96%
Slot Gates of Olympus 96.50% ~96%
Blackjack European Blackjack 99.63% ~99%
Slot Wolf Gold 96.01% ~96%
Baccarat Live Baccarat 98.76% ~99%
Slot Book of Dead 96.21% ~96%
Slot Coin Quest 96.1% ~96%
Slot Book of Fallen 95.5% ~96%

Slots

mrplay slots

At MrPlay Casino, the slots section boasts an expansive collection of over 1080 titles, offering a wide array of themes and gaming sessions for devotees. This varied range guarantees that players from all walks of life find something to suit their tastes, making it a premier destination for slot devotees in search of high-quality entertainment.

Games Provider RTP Release Date
Frozen Tropics Pragmatic Play 96.15% 2023-08-27
Tiki Tiki Boom Northern Lights 96.09% 2023-08-15
Wheel O’Gold Pragmatic Play 96.02% 2024-02-28
Jewel Rush Pragmatic Play 96.47% 2023-05-18
Diamonds of Egypt Pragmatic Play 95.51% 2023-05-08

Live casino

mrplay live casino

The Live Casino section at MrPlay Casino, featuring a curated assortment of 13 games, includes offerings from the renowned provider, Skywind Group. This collaboration guarantees that players are treated to high-quality, absorbing live casino sessions, complete with professional dealers and the stimulation of real-time gaming.

Games Provider RTP Release Date
Live Baccarat Skywind Group 98.76% 2022-04-07
Atom Roulette Skywind Group 97.3% 2022-03-18
Blackjack Max Skywind Group 99.46% 2022-07-08
Live Rush Roulette Skywind Group N/A 2024-02-15
Joker’s Wheel Skywind Group 95.26% 2022-12-20

Casino games

mrplay casino games

The Casino Games section at MrPlay Casino, with a focus on table games, features a selection of 16 titles, predominantly comprising various roulette iterations. This section accommodates devotees of classic casino table games, offering a refined session that combines the traditional with modern twists.

Games Provider RTP Release Date
American Roulette Microgaming 94.74% 2003-06-01
Classic Blackjack Gold Game Games Global 99.9% 2006-08-01
Vegas Strip Single Deck Blackjack Oryx 98.76% 2015-03-01
Real Auto Roulette Real Dealer Studios 97.3% 2020-10-30
European Blackjack PG Soft 99.63% 2018-10-12

Drops and wins

mrplay drops and wins

The “Drops and Wins” section at MrPlay Casino presents a stimulating collection of 53 games, offering players the chance to partake in stimulating gameplay with the added bonus of potential random prize drops. This dynamic feature adds an extra layer of stimulation to each spin, as players can unexpectedly receive additional rewards on top of their regular game winnings.

Games Provider RTP Release Date
Red Hot Luck Pragmatic Play 96% 2024-01-21
Gates of Olympus 1000 Pragmatic Play 94.05% 2023-12-04
Candy Blitz Pragmatic Play 96.08% 2023-08-04
Wild West Gold Pragmatic Play 95.56% 2020-03-26
Book of Fallen Pragmatic Play 95.5% 2021-11-25

While the slots selection is commendably vast, featuring engrossing themes and high RTPs, the more limited range of live casino and table games—13 and 16 respectively—might leave devotees of these categories desiring more options. Despite this, the ability to trial games in demo mode after registration significantly augments the user session, particularly for new players exploring their options. Therefore, on a scale of 1 to 5, I’d rate the gaming offerings and session at MrPlay Casino a solid 4.5.

MrPlay Mobile Casino

MrPlay Casino provides a fluid mobile gaming session, making it accessible on a wide range of devices including smartphones and tablets. The casino’s mobile version is compatible with both iPhone and Android devices, guaranteeing broad accessibility for players on the go. It’s designed to work across major web browsers, featuring a user-friendly layout that accommodates mobile users without the need for a downloadable app. Instead, players can directly access over 600 games, including a variety of slots and standard table games, all optimized for touchscreen devices. This optimization includes games with augmented controls for easier movement and gameplay on smaller screens.

Taking into account the extensive range of games available, the ease of access on various devices, and the absence of a dedicated mobile app, I’d rate MrPlay Casino’s mobile offering a solid 4.4 out of 5. This rating reflects a high-quality mobile gaming session, with the slight deduction due to the lack of a native app which might augment the overall user involvement for some players.

Deposit Methods at MrPlay Casino

mrplay payments

At MrPlay Casino, players are welcomed with a range of deposit methods that distinguish themselves for their convenience and the swift access they provide to gaming activities. The casino supports popular payment options including Interac, Visa/Mastercard, Muchbetter, AstroPay, Paysafecard, and Jeton, all of which process deposits instantly and without any additional fees. With a minimum deposit requirement of just 10 CAD, MrPlay makes it easy for players to start their gaming path. However, a notable disadvantage is the lack of disclosed information on the maximum deposit limits for each method, which could pose a concern for players wishing to make larger transactions.

Payment Method Time Commission Minimum Deposit Maximum Deposit
Interac Instant 0% 10 CAD N/A
Visa/Mastercard Instant 0% 10 CAD N/A
Muchbetter Instant 0% 10 CAD N/A
AstroPay Instant 0% 10 CAD N/A
Paysafecard Instant 0% 10 CAD N/A
Jeton Instant 0% 10 CAD N/A

The absence of PayPal and cryptocurrencies as deposit options might be felt by some users, but the inclusion of widely used alternatives like Visa/Mastercard and Interac somewhat mitigates this.

Overall, MrPlay Casino offers a solid deposit system characterized by its user-friendly interface and a broad selection of payment methods, designed to satisfy a varied range of player preferences. The instant credit of deposits allows for immediate play, which augments the overall user session. However, the lack of information regarding maximum deposit limits and the absence of certain payment options like PayPal and cryptocurrencies might limit its appeal to some players. Considering these factors, I’d rate MrPlay’s deposit methods a 4.2 out of 5, acknowledging its strengths in providing a variety of instant, fee-free options, while also noting areas for improvement in transparency and payment variety.

Withdrawal Methods at MrPlay Casino

MrPlay Casino prides itself on offering a variety of withdrawal methods to satisfy its Canadian players, each designed to provide flexibility and convenience. Understanding the withdrawal methods, limits, and speeds is crucial for players aiming to manage their winnings effectively. All methods boast a 0% commission, with withdrawal times ranging from immediate to up to 6 business days, depending on the chosen method.

Payment Method Withdrawal Time (Business Days) Commission Minimum Withdrawal Maximum Withdrawal
Interac 2-6 0% C$10 C$7,000
Visa/Mastercard 0-6 0% C$10 C$7,000
Muchbetter 0-2 0% C$10 C$7,000
AstroPay 3 0% C$10 C$7,000
Paysafecard N/A 0% C$10 C$7,000
Payz 0-4 0% C$10 C$7,000

Players are advised that withdrawal requests must be made through the website, with a minimum cashout threshold of C$10 for most methods, except for wire transfers. The monthly withdrawal limit is capped at C$7,000, with exceptions for VIP Platinum players, and additional verification procedures are required for payouts exceeding C$2,300. The cashout process is designed to be as effortless as possible, with the casino striving to process requests efficiently, reflecting its commitment to customer care. However, in case of issues such as delays or unprocessed withdrawals, players are encouraged to contact the casino’s support team for assistance.

In conclusion, MrPlay Casino offers a variety of withdrawal methods customized to accommodate its Canadian audience. The casino’s commitment to efficient service and customer satisfaction is evident in its detailed cashout policy and the professional support team available to assist players. The withdrawal process, on average, provides a satisfactory session, albeit with room for improvement in transparency regarding withdrawal limits. Therefore, I would rate the withdrawal aspect of MrPlay Casino a 4.1 out of 5, acknowledging its strengths in customer service and a range of withdrawal options, yet recognizing the need for clearer information.

MrPlay Casino KYC and Account Verification

At MrPlay Casino, the KYC (Know Your Customer) process is an essential part of their compliance with legal and regulatory obligations, guaranteeing a safe and secure gaming environment for all players. This process requires players to submit specific documents for account verification, which typically includes a government-issued ID (such as a passport or driver’s licence), proof of address (like a utility bill or bank statement), and in some cases, verification of the source of funds to comply with anti-money laundering (AML) regulations. It is crucial for players to complete this verification process before they can make withdrawals, and in some instances, even before they start playing.

If players have any issues during the verification process, MrPlay has designated email addresses and a customer support team ready to assist with any inquiries or concerns. This level of support guarantees that players can move through the verification process with as little hassle as possible.

From my personal session, the KYC procedure at MrPlay Casino is uncomplicated and efficient, reflecting their commitment to security and regulatory compliance. The clear guidelines and responsive support team make it easier for players to complete the necessary steps. However, the process can be time-consuming, depending on the documentation required and the player’s ability to provide it promptly. Considering the importance of security and the relatively effortless execution of these requirements, I would rate MrPlay’s KYC process a 4.2 out of 5. It’s a necessary step for the safety and integrity of online gaming, and MrPlay handles it competently.

Customer Support at MrPlay Casino

At MrPlay Casino, the dedication to customer care is evident through their principle of “C.A.R.E” – Customers Are Really Everything. The casino offers a comprehensive support system designed to address players’ inquiries and concerns promptly and efficiently. Players have multiple paths to reach out for assistance, including live chat, email, and a detailed FAQ section. The support team is accessible 7 days a week from 08:00 CET to 00:00 CET, providing ample opportunity for players to get the help they need within reasonable hours. However, it’s noteworthy that the live chat feature is not mentioned as available for unregistered users, which could limit pre-registration inquiries.

Contact Method Availability Average Response Time
Live Chat 08:00 CET to 00:00 CET, 7 days a week Immediate to a few minutes
Email 08:00 CET to 00:00 CET, 7 days a week Within 24 hours
Contact Form 24/7 through website Within 24 hours
FAQ 24/7 on website Immediate

Despite the lack of a direct phone number or the ability to contact support through messaging apps, MrPlay’s customer support framework guarantees players can easily find answers to common questions via the FAQ or reach out directly through live chat and email for more personalized assistance. The inclusion of a document uploader further streamlines the process for submitting necessary verification documents.

Based on personal sessions, the support team at MrPlay Casino responds quickly and effectively, particularly through the live chat feature, where the response time is notably fast. The FAQ section is also comprehensive, covering a broad range of topics that could easily address most common concerns without the need to contact support directly. Given these considerations, the overall effectiveness and responsiveness of MrPlay Casino’s customer support system would be rated a 4.4 out of 5. The high level of care and attention to player needs is commendable, though there is always room for improvement, such as extending live chat hours or introducing support via phone or messaging apps for even greater accessibility.

Sports betting MrPlay Casino

mrplay sportbook

MrPlay Casino’s sports betting offer provides an extensive array of sports and betting markets, satisfying fans of both Canadian and international sports. The site supports over twenty different sports, including popular choices like Ice Hockey, Basketball, Soccer, Baseball, Football, Boxing, MMA, and MotorSports, among others. This broad selection guarantees that regardless if you’re a fan of local leagues or international tournaments, MrPlay has you covered. Notably, for Ice Hockey devotees, there’s the NHL along with European and Russian leagues. Basketball fans can delight in NBA and NBL action, along with other leagues worldwide. The depth of the betting markets is noteworthy, often featuring over 70 different markets per match for sports like Ice Hockey, which can include options such as Winner, Puck Line, Over/Under, and many more.

The live in-play betting feature augments the sports-watching session by allowing bets to be placed in real-time, reacting to the unfolding action. This option is available across a multitude of sports, including Basketball, Soccer, and Tennis, providing a dynamic betting environment with often more generous odds than pre-event bets. MrPlay also provides an event tracker and a Play Bot for live betting, offering real-time updates and betting tips to maximize winning chances even if you can’t watch the match live.

In addition to its exceptional functionality and user-friendly interface, Mr. Play Casino distinguishes itself by offering an array of appealing bonuses that augment the gaming session.

Sport’s Premium Welcome Offer

mrplay sport welcome bonus

Mr. Play Sport rolls out the welcome mat for new players with a handsome 100% bonus on the first deposit of C$10 or more, up to a maximum bonus of C$200. To avail of this offer, new players need to sign up, log in, and make their initial deposit. This welcome bonus introduces players to the variety of sports betting opportunities at Mr. Play, including free bets and ongoing promotions. However, it’s essential to note that deposits via PayPal, Neteller, Paysafe, Skrill, or Skrill 1-Tap do not qualify for the bonus. Furthermore, the bonus comes with a wagering requirement of 9 times the bonus amount. Bets placed at odds of less than 2.00, except for specific conditions, do not count towards the wagering requirements. The welcome bonus is a fantastic way to double your betting power right off the bat, but make sure to use it within 14 days.

Boost Your Winnings by up to 77% with PlayBOOST

The PlayBOOST offer at Mr. Play Sport can significantly augment your accumulator bets, offering up to 77% extra winnings. To participate, you need to make at least four pre-match selections with minimum odds of 1/5 (1.20) per selection. The extra winnings percentage increases with the number of folds in your bet, starting from 4% for a 4-fold to 77% for a 15-fold. This promotion applies to all sports and leagues, with the condition that horse racing selections must be fixed odds on the day of the race. However, bet types like Draw no Bet or Asian Handicap are excluded from this promotion. The maximum ‘Extra Winnings’ you can earn is C$11,000.

MrPlay Casino’s sports betting section delivers exceptional functionality and a wealth of bonuses, providing an extensive selection of sports and betting markets for both Canadian and international events. The site’s user-friendly interface and live in-play betting feature augment the dynamic betting environment, satisfying fans of various sports including Ice Hockey, Basketball, and Soccer. Unfortunately, among these bonuses, a free bet is notably absent, which might be a drawback for some bettors looking specifically for that type of offer. Overall, Mr. Play Casino earns a solid 4.5 out of 5 rating, distinguished for its comprehensive sports coverage and generous bonus offerings that augment the sports betting session, despite the lack of a free bet among the promotions.

The Buzz

Our attention turns to MrPlay Casino, as we sift through the evaluations from leading online gambling review sites. These insights, distilled from detailed evaluations and community feedback, serve as a beacon for devotees moving through the ever-evolving landscape of online casinos.

casinoguru

CasinoGuru Review

MrPlay Casino, a digital entertainment site accepting players from Canada, boasts a commendable rating of 8.5/10 on CasinoGuru, indicative of its high safety index and positive reception. This rating is based on an extensive review by Casino Guru, a reputable source within the online gaming community.

CasinoGuru’s review highlights several positive aspects of MrPlay Casino, emphasizing its welcoming nature towards a wide demographic of players, a noteworthy array of game providers that guarantee a varied gaming session, and a VIP program that is both rewarding and uncomplicated. The inclusion of live dealer games satisfies those seeking an absorbing gaming session, while the support for a variety of payment methods makes transactions effortless for users. However, the review does not shy away from pointing out areas where the casino could improve. Notably, it mentions the low monthly withdrawal limit for some countries and the fact that live chat support is not available around the clock, which could detract from the overall user session. Despite being described as a “small international casino,” MrPlay’s offerings seem to distinguish themselves in the competitive online market.

askgamblers

AskGamblers Review

Turning to AskGamblers, MrPlay Casino garners a CasinoRank score of 8.3, with a player rating of 8.2 based on 149 reviews, suggesting a very good standing within the online casino community.

The review by AskGamblers mirrors several of the positive sentiments expressed by CasinoGuru, particularly the emphasis on the quality and fairness of games provided by leading software companies. The mobile-friendly nature of the site guarantees that players have access to their favourite games on-the-go, further boosting MrPlay Casino’s appeal. Nevertheless, similar to CasinoGuru’s findings, AskGamblers notes a significant drawback: the absence of 24/7 live chat support, which might limit immediate assistance for players’ inquiries and issues outside of business hours.

Considering the comprehensive insights from both CasinoGuru and AskGamblers, Mr. Play Casino stands as a commendable option for online gaming devotees, especially those based in Canada. The casino’s strengths in game variety, payment method support, and a structured VIP program are notable. However, the areas for improvement, particularly the limited live chat support hours, cannot be overlooked. Taking into account the feedback from casino brand representatives, or rather the lack thereof, in interacting with customer reviews, a generalized rating would lean towards a 4 out of 5. The absence of significant interaction with customers on these sites suggests room for improvement in customer involvement and support, which is critical for fostering trust and loyalty among players.

Final Verdict

In my capacity as an expert reviewer for Gamblizard, having meticulously explored MrPlay Casino, I’m poised to articulate my final evaluation. This site emerges as a radiant beacon in the expansive sea of online gaming, distinguished by its exceptional blend of offerings that satisfy an array of preferences.

What makes MrPlay particularly appealing is its:

  1. A vast array of slots and live dealer games powered by premier software developers, guaranteeing a rich and varied gaming session.
  2. An intuitive, user-friendly interface and mobile compatibility, facilitating effortless gaming on the go.
  3. A rewarding loyalty program that acknowledges and incentivizes player involvement and loyalty with compelling rewards.
  4. A commitment to safety, with robust licensing and a focus on responsible gaming, establishing a secure and trustworthy gaming environment.
  5. Continuous innovation, with regular updates and the introduction of new games to keep the session fresh and involving.

Drawing from my comprehensive examination and firsthand involvement with MrPlay Casino, I am inclined to award it a commendable rating of 4.5 out of 5.

Overall Rating

How we rank 4.5
License and Security 4.6
Bonuses & Special Offers 4.3
Loyalty Program 4.7
Deposit & Withdrawal Options 4.2
Mobile Optimization 4.4
Gaming Experience 4.5
Customer Care 4.4
Online Sports Betting 4.5
Mila Roy
Mila Roy Content Strategist

Support

FAQ

Are cryptocurrency payments accepted at MrPlay Casino?

At this time, MrPlay Casino has not embraced cryptocurrency as a payment option. Instead, the establishment sticks to more conventional modes of transaction, offering an array of traditional payment methods. Customers can make deposits and withdrawals using widely accepted credit and debit cards, various e-wallet services, and direct bank transfer methods.

How long does it take to withdraw winnings from MrPlay Casino?

The duration required to withdraw winnings from MrPlay Casino is contingent upon the selected method of payment. For players opting for e-wallets, the casino prides itself on quick processing times, typically completing transactions within a span of 0 to 2 business days. In contrast, withdrawals made to credit or debit cards, as well as those processed via bank transfers, require a longer timeframe, extending up to 6 business days.

Can I set deposit limits at MrPlay Casino to manage my gambling?

MrPlay Casino firmly supports responsible gambling practices by providing its players with the option to set deposit limits. This feature is geared towards fostering a safe and controlled gaming environment, allowing people to establish daily, weekly, or monthly caps on their deposits. Players can easily adjust these limits through their account settings or by seeking assistance from the casino’s customer support team, demonstrating MrPlay Casino’s commitment to player welfare and responsible gambling.

Does MrPlay Casino offer live dealer games, and what types are available?

MrPlay Casino distinguishes itself with an extensive selection of live dealer games, aiming to recreate the atmosphere of a land-based casino from the comfort of your home. Among the offerings are popular table games like blackjack, roulette, and baccarat, alongside various poker variants, each hosted by professional live dealers.

Is there a way to try out games for free at MrPlay Casino before wagering real money?

For those looking to familiarize themselves with the gameplay before wagering actual money, MrPlay Casino extends the option of a demo mode for many of its games. This feature allows players to explore and delight in a wide range of games without any financial commitment, except for live dealer games. Live dealer offerings necessitate real money bets, reflecting the authentic casino session they aim to provide, complete with real-time interactions and gameplay.

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