Jackpot City Casino

    3.8
    Our Rating
    View details
    3.2
    Users Rating
    15 reviews

    C$1600 Welcome Bonus

    Play Here

    19+, | New customers only • Min deposit C$ 10 • 35x wagering • Opt-in required • Terms apply Full Bonus T&C

    Jackpot City Review

    Written by Mila Roy Updated: Oct 17, 2025 Fact Checker: Stefan Nedeljkovic

    Some casinos focus on variety - Jackpot City leans on its long track record. It's been online for nearly three decades and is among the most well-reviewed gambling sites in Canada. In this Jackpot City casino review, we cover its bonuses, games, payment methods, and support to see how it performs for Canadian players.

    Gamblizard’s Rating

    3.8

    Discover the full details of our review process here

    Inside Jackpot City’s Brand Story

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    Jackpot City Casino has been around since 1998 and is run by Baytree Interactive Ltd., a company with a long history in the online casino business. Being one of the older brands in the market gives it an edge over many newer sites that haven’t built the same track record.

    Detail Information
    Company Baytree Interactive Ltd.
    Website https://www.jackpotcity.com/ca/
    Head Office Ground Floor, Kingsway House, Havilland Street, St Peter Port, Guernsey
    Company Size 201-500 employees
    Year 1998

    Company information

    From what we’ve seen, the brand has kept a clean reputation – no blacklists, no scandals, and no fines. In our view, this stability stands out as one of its strongest points. Based on our research and testing, you can rely on the platform for consistent service, transparent terms, and a selection of more than 1,500 games from reputable providers.

    The Standards Behind Jackpot City Casino

    4.0
    Ranking Criterion
    Significance
    Criterion Points
    Licence Integrity
    50%
    4.0
    Responsible Gaming Features
    25%
    4.0
    Security Measures & Transparency of Display
    15%
    3.0
    Regulatory Failures
    10%
    5.0
    100% 90% 80% 70% 60% 50% 40% 30% 20% 10% 0%
    Jackpot City Casino got 4.0 points for its Licence & Security, placing it in 30.6% of similarly rated casinos, outperforming 11.1% of the casinos analysed.
    0% 0-1.0
    0% 1.1-2.0
    11.1% 2.1-3.0
    30.6% 3.1-4.0
    58.3% 4.1-5.0
    License and Security points
    *The ratio of total casinos evaluated according to scores 1-5

    Jackpot City Casino operates under a licence from the Kahnawake Gaming Commission, licence number 00892 issued on 16 February 2022. Additionally, it holds a license from the Alcohol and Gaming Commission of Ontario, covering players located in that province.

    The casino doesn’t hide its licence information – you can find all details on the site. Jackpot City casino also uses encryption, making sure your sensitive information stays safe from interception or misuse.

    The site provides a responsible gaming section with links to Gambling Therapy, the Responsible Gambling Council, and GamCare. You can set daily, weekly, or monthly deposit limits, take breaks starting from 24 hours, or self-exclude for at least six months.

    Feature Availability at Jackpot City
    Deposit limits Yes, daily, weekly, and monthly options
    Responsible Gaming seals Yes
    Cooling-off periods Yes, minimum 24 hours
    SSL encryption Yes
    Two-factor authentication No
    Self-exclusion tools Yes, minimum six months
    Protection of minors Yes

    Responsible Gaming and Security Features

    The combination of a valid license, solid reputation, and a good number of responsible gambling tools makes this casino a strong contender for your go-to platform. For an extra layer of security, we wish the site supported two-factor authentication.

    A Familiar Design Focused on Usability

    When we first opened Jackpot City, the layout and colour scheme stood out as in line with other Baytree Interactive Ltd. brands. The theme uses a dark background with purple highlights, typical for the group’s casinos. It does not offer anything new in terms of design – the look is functional but standard.

    Navigation is clear, with main categories like slots, tables, live casino, bingo, and jackpots displayed across the top menu. From a user perspective, the design works as intended, yet it remains within typical market patterns. Overall, it leaves the impression of a familiar template that prioritises usability over unique visual identity.

    Funding Your Account - Hands-on Experience

    3.9
    Ranking Criterion
    Significance
    Criterion Points
    Range of Methods
    30%
    4.0
    Quantity of Methods
    30%
    3.0
    Disclosure Transparency
    20%
    4.0
    Processing Speed Compliance
    20%
    5.0
    100% 90% 80% 70% 60% 50% 40% 30% 20% 10% 0%
    Jackpot City Casino got 3.9 points for its Casino Deposit Options, placing it in 33.3% of similarly rated casinos, outperforming 0.0% of the casinos analysed.
    0% 0-1.0
    0% 1.1-2.0
    0% 2.1-3.0
    33.3% 3.1-4.0
    66.7% 4.1-5.0
    Casino Deposit Options points
    *The ratio of total casinos evaluated according to scores 1-5

    At Jackpot City Casino, making a deposit is simple. It took us only a few clicks to top up our account as we tested Interac, Visa, Bitcoin, Paysafecard, and MuchBetter. All worked as stated by the casino – deposits were instant, and the full amount appeared in our account. The minimum deposit is $5 for most methods, and the maximum deposit is $30,000, which is higher than many competing casinos.

    We did not need to verify the account before depositing, although we recommend completing verification early to avoid delays when withdrawing.
    Payment Method Time Min. Deposit Max. Deposit Fees
    Interac Instant $5 $30,000 No fees
    Visa / Mastercard Instant $5 $30,000 No fees
    Crypto Within 2 minutes $5 $30,000 No fees
    Paysafecard Instant $10 $30,000 No fees
    MuchBetter Instant $5 $30,000 No fees
    Flexepin Instant $5 $30,000 No fees

    Deposit Method Information

    For speed and convenience, we suggest Interac – our test confirmed instant crediting. Visa or Mastercard is a solid choice for higher limits with strong security.

    Stefan NedeljkovicStefan NedeljkovicFact Checker

    jackpot city payment methods

    The Perks Behind Bonuses

    3.1
    Ranking Criterion
    Significance
    Criterion Points
    Generosity & Frequency
    35%
    3.0
    Variety & Quality
    25%
    2.0
    Recoup Chances
    20%
    3.0
    Transparency of T&Cs
    10%
    5.0
    Bonus Eligibility
    10%
    4.0
    100% 90% 80% 70% 60% 50% 40% 30% 20% 10% 0%
    Jackpot City Casino got 3.1 points for its Bonuses & Special Offers, placing it in 55.6% of similarly rated casinos, outperforming 27.8% of the casinos analysed.
    0% 0-1.0
    5.6% 1.1-2.0
    22.2% 2.1-3.0
    55.6% 3.1-4.0
    16.7% 4.1-5.0
    Bonuses and Special Offers points
    *The ratio of total casinos evaluated according to scores 1-5

    Jackpot City offers a mix of promotions that follow the same pattern as other casinos in its group. You’ll see welcome bonuses, free spin offers, and no deposit deals. Nothing unusual in the lineup, but the Jackpot City casino promotions we tested worked as described.

    Welcome bonus

    Jackpot City’s welcome bonus is a solid option if you prefer smaller minimum deposits spread over multiple top-ups. There’s no need for a bonus code – just create an account, deposit, and the Jackpot City Casino bonus is credited right after payment. The total sign up offer value can reach $1,620, and its staged structure makes it easier to claim in parts rather than all at once. The minimum deposit to unlock any portion of the offer is $10, and the bonus is distributed over your first five deposits as follows:

    • First deposit bonus: $20 unlocked when you deposit $10 or more
    • Second deposit bonus: 100% up to $400
    • Third deposit bonus: 100% up to $400
    • Fourth deposit bonus: 100% up to $400
    • Fifth deposit bonus: 100% up to $400
    The wagering requirement is 35x the bonus amount. We checked how different games contribute to clearing it: slots count the most, while table games and certain video poker titles contribute less. Games like Baccarat, craps, Red Dog, Sic Bo, and progressive jackpots do not count toward the requirement at all. We also tested the maximum bet rules – $8 per round and $0.50 per line. Exceeding these limits can lead to forfeited winnings. The joining offer must be claimed within seven days of registration; otherwise, it expires.

    No deposit bonus

    During our testing, we tried both no deposit bonuses and found them simple to claim. Access to selected slots was instant after our login, and no Jackpot City bonus codes were needed. While withdrawals require a small deposit and winnings are limited, the offers provide a safe way to test the platform before depositing more.

    • Unlimited Bonus Spins on Western Reels: After registering, log in and open the Western Reels slot to get unlimited spins for two minutes.
    • 100 Free Spins on Casino Connect: These Jackpot City casino free spins are added to your account right after you sign up and log in, and they can only be used on the Casino Connect slot.

    You’ll need to deposit at least $10 to withdraw winnings from these no deposit offers. The maximum you can cash out is $20. Each promotion can only be used once per player and is valid only for the slot mentioned in the offer.

    The no deposit Jackpot City Casino bonuses come with 35x wagering requirements. Even though you don’t need to make a deposit to claim the bonus, you must wager the winnings before withdrawing.

    We’ve listed all the essential details about Jackpot City’s bonuses in the bonus tab on this page. You can see exactly what you get, the minimum deposit needed, whether a promo code is required, how long each offer is valid, and the wagering rules.

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    Rewards for Regular Players

    4.2
    Ranking Criterion
    Significance
    Criterion Points
    Quality & Quantity of Benefits
    40%
    4.0
    Tier Levels
    25%
    4.0
    Ease of Access
    20%
    5.0
    Disclosure Transparency
    15%
    4.0
    100% 90% 80% 70% 60% 50% 40% 30% 20% 10% 0%
    Jackpot City Casino got 4.2 points for its Loyalty Programme, placing it in 50.0% of similarly rated casinos, outperforming 50.0% of the casinos analysed.
    0% 0-1.0
    0% 1.1-2.0
    11.1% 2.1-3.0
    38.9% 3.1-4.0
    50% 4.1-5.0
    Loyalty Programme points
    *The ratio of total casinos evaluated according to scores 1-5

    Jackpot City’s loyalty program is open from the moment you sign up. You start at the Bronze tier and can move up through Silver, Gold, Platinum, Diamond, and finally Privé. Each wager earns Loyalty Points, which can be exchanged for bonus credits. Higher tiers come with better point conversion rates and access to extra perks like faster point earning on certain featured games. The Privé tier is invitation-only and is aimed at high-volume players, but you can ask the casino to review your account if you believe you qualify.

    Remember, at lower tiers, you’ll mostly be earning points. The most valuable rewards come with higher spending. So, the more you spend, the better perks you get.

    Monthly challenges can include 150 missions, daily objectives, and game-specific tasks that reward Experience Points, Loyalty Points, and bonus spins. The prize pools and leaderboard rewards, such as up to $15,000 for the top spot, are larger than what’s typically found at competitors.

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    A Lobby That Sticks to the Basics

    3.7
    Ranking Criterion
    Significance
    Criterion Points
    Range & Quantity of Casino Games
    30%
    3.0
    Reputation of Game Providers
    20%
    3.0
    Game Performance & Mobile Compatibility
    20%
    5.0
    Game Discoverability & User Interface
    15%
    4.0
    Game Description & Features
    15%
    4.0
    100% 90% 80% 70% 60% 50% 40% 30% 20% 10% 0%
    Jackpot City Casino got 3.7 points for its Gaming Experience, placing it in 63.9% of similarly rated casinos, outperforming 0.0% of the casinos analysed.
    0% 0-1.0
    0% 1.1-2.0
    0% 2.1-3.0
    63.9% 3.1-4.0
    36.1% 4.1-5.0
    Gaming Experience points
    *The ratio of total casinos evaluated according to scores 1-5

    Jackpot City Casino has over 1,500 games from over 10 providers, covering all the usual categories such as slots, table games, live dealer titles, and video poker. It’s a good fit if you want a standard mix without hunting for rare or niche game types.

    We tested the game lobby and found it easy to navigate – categories are clear, the search works well, and games load without delay. After registering, you can try most Jackpot City Casino games in demo mode. This makes it easier to experience different titles and gameplays without risking your money.

    Providers include Microgaming, NetEnt, Evolution, and Pragmatic Play, all well-regarded in the industry. RTP information is published for each title, so you can make informed choices before playing.

    Game Type RTP in Jackpot City Casino Industry Average RTP
    Slots 97.00% 96.00% – 97.00%
    Table Games 96.50% 96.50%
    Live Casino 97.48% 96.30% – 97.30%

    RTP Analysis by Game Category

    With high RTPs, you’re likely to win more of your wagered money back over time. This is why we always recommend our readers to play games with higher payout percentages.

    Slots

    Jackpot City Casino has over 700 slot games, including classic three-reel titles, video slots, Megaways releases, and progressive jackpots. The range works for both new and existing customers, and there are plenty of themes and features to choose from.

    Game Name Provider RTP Year
    Fire Gnomes Crazy Tooth Studio 96.20% 2023
    Action Boost Gladiator SpinPlay Games 96.27% 2023
    Amazing Catch Microgaming 96.40% 2023

    Examples of slots with RTP

    Slots may take the spotlight, yet many players also appreciate the variety of table games on offer.

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    Table Games

    Over 80 table games are here, with options in blackjack, roulette, baccarat, poker, and bingo. Compared to larger casinos with 200 or more table games, the range is smaller, but the mix of rule variations and side bet formats covers the main choices you might be looking for.

    Game Name Provider RTP Year
    Premier Blackjack with Lucky Lucky Switch Studios 99.54% 2021
    Wild Dragon Hold & Win 3 Oaks Gaming 95.60% 2022
    Premier Blackjack with Side Bets Switch Studios 99.54% 2021

    Examples of table games with RTP

    If you prefer a more authentic experience beyond digital tables, the live casino section brings in professional dealers and real-time interaction.

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    Live Casino

    The live casino section has over 50 games, mainly covering the classic formats – blackjack, roulette, baccarat, game shows, and a few specialty options. It’s a standard selection with nothing that stands out as unique, however it does contain pretty much everything you might want to try.

    Game Name Provider RTP Year
    Vinnie Jones Card Chase Playtech 96.00% 2023
    Fortune Finder with Sarati Playtech 96.58% 2022
    Auto Roulette Evolution 97.30% 2021

    Examples of live casino with RTP

    All in all, we’re happy with the game selection Jackpot City offers. It may not be the largest collection out there but the games come with high RTPs, excellent gameplays, and demo options.

    Stefan NedeljkovicStefan NedeljkovicFact Checker

    jackpot city live casino

    App or Browser – Experience Compared

    Jackpot City Casino adapts well to mobile play – our tests showed no issues. The dedicated Android and iOS apps provide stable access to games and features, offering functionality comparable to the desktop version. We tested the app on a Samsung Galaxy S22 and found it quick to load, with games starting in a few seconds. You can just open the site in your phone’s browser – it runs on HTML5, so games and menus adjust to your screen automatically.

    Navigation between categories was simple, and there were no freezes or glitches. Both app and browser versions give you the full game list, deposits, withdrawals, and promotions. If you prefer not to install an app on your phone, the browser version works fine too. While the mobile version offers quicker logins and push notifications, the browser ensures you don’t have to use any storage space. The choice depends on what you prefer.

    Getting Funds Out

    3.2
    Ranking Criterion
    Significance
    Criterion Points
    Range of Methods
    25%
    3.0
    Quantity of Methods
    25%
    2.0
    Identity Verification Flow
    20%
    5.0
    Processing Speed Compliance
    20%
    2.0
    Disclosure Transparency
    10%
    5.0
    100% 90% 80% 70% 60% 50% 40% 30% 20% 10% 0%
    Jackpot City Casino got 3.2 points for its Casino Withdrawal Options, placing it in 72.2% of similarly rated casinos, outperforming 0.0% of the casinos analysed.
    0% 0-1.0
    0% 1.1-2.0
    0% 2.1-3.0
    72.2% 3.1-4.0
    27.8% 4.1-5.0
    Casino Withdrawal Options points
    *The ratio of total casinos evaluated according to scores 1-5

    From what we’ve seen in other Canadian casinos, the withdrawal methods at Jackpot City Casino leave room for more diversity. However, it still covers the main ones most players use: Visa, Mastercard, iDebit, and Skrill. Before your first payout, you’ll need to complete your account verification. In our test, the KYC process took about 24 hours after we sent in our ID and proof of address.

    The minimum withdrawal is $50, and there’s a weekly cap of $4,000. The withdrawal time depends on the method you choose, with e-wallets usually offering the fastest payouts.

    The fastest option was Skrill – funds arrived within 24 hours after the reversal period ended. iDebit took 2 business days, while Visa and Mastercard both took 3 business days. However, requests made between Thursday 05:00 GMT and Sunday 05:00 GMT stay in your account and can be reversed until Monday morning, which pushes back the start of processing.

    Stefan NedeljkovicStefan NedeljkovicFact Checker

    Payment Method Withdrawal Time Min. Withdrawal Max. Withdrawal Fees
    Visa/Mastercard 1-5 business days $50 $4,000 No fees
    iDebit 1-3 business days $50 $4,000 No fees
    Skrill Within 24 hours $50 $4,000 No fees

    Withdrawal Method Information

    If speed matters most, Skrill is the best choice. Visa and Mastercard are better if you want the extra security of traditional banking, while iDebit works well if you prefer to move money straight to and from your bank account.

    Customer Care Reviewed

    4.3
    Ranking Criterion
    Significance
    Criterion Points
    Contact Methods Variety
    30%
    4.0
    Quality of Responses and Support Interaction
    25%
    5.0
    Response Time Across Contact Methods
    20%
    4.0
    Ease of Access to Contact Methods
    20%
    4.0
    Availability Across Devices and Browsers
    5%
    5.0
    100% 90% 80% 70% 60% 50% 40% 30% 20% 10% 0%
    Jackpot City Casino got 4.3 points for its Customer Care, placing it in 58.3% of similarly rated casinos, outperforming 41.7% of the casinos analysed.
    0% 0-1.0
    0% 1.1-2.0
    5.6% 2.1-3.0
    36.1% 3.1-4.0
    58.3% 4.1-5.0
    Customer Care points
    *The ratio of total casinos evaluated according to scores 1-5

    Jackpot City Casino offers 24/7 support through live chat, email, and a toll-free phone line. Live chat is available to all users, but you’ll need to navigate the FAQ, open an article, and select “no” when asked if it was helpful before the chat option appears. The FAQ section covers key topics like withdrawals, technical issues, and responsible gaming, making it useful for quick self-help.

    We tested all three contact methods. Live chat connected us to an agent in under 2 minutes, email responses arrived in about 4 hours, and the phone line picked up in roughly 1 minute. All agents were polite and gave accurate answers to our withdrawal-related questions.

    Stefan NedeljkovicStefan NedeljkovicFact Checker

    Contact Method Available Response Time
    Live Chat 24/7 1-2 minutes
    Email ([email protected]) 24/7 3-4 hours
    Phone ((800) 768-1946) 24/7 1 minute

    Customer Support Channels

    In short, the support team is knowledgeable, provides clear explanations, and gives factual answers without overpromising.

    Our Verdict

    After testing every part of the Jackpot City Casino, it’s clear that they are on the right track. The game library covers all main categories, with a strong focus on slots and live dealer tables, and the platform works well on both desktop and mobile. Payment limits and the reversal period may not suit you if you want instant withdrawals, but the available methods are reliable once the KYC check is complete.

    • Pros

    • Over 1,500 games from leading providers
    • High RTP rates in slots and live casino titles
    • Loyalty program with six tiers and frequent challenges
    • 24/7 customer support via chat, email, and phone
    • Occasional no deposit bonuses
    • Mobile play with iOS/Android apps and browser access

    • Cons

    • Minimum withdrawal of $50 is higher than at many competitors
    • Reversal period delays withdrawal processing by several days

    The occasional no deposit offers are just the cherry on top. Based on our testing and what we’ve seen in other Jackpot City casino reviews, this is a safe pick if you search for a long-standing brand with clear terms.

    3.8
    Ranking Criterion
    Criterion Points
    Jackpot City Casino Jackpot City Casino
    3.8
    BonusC$1600 Welcome Bonus
    Min. depositC$10
    Wag. req. (bonus)35x
    Wag. req. (spins)--
    Max cash outC$20000
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    4.7
    Bonus250% up to C$2,000 + 200 Free Spins
    Min. depositC$30
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    19+ | 1st deposit: 100% up to C$500 + 50 free spins; 2nd deposit: 100% up to C$500 + 5...0 free spins; 3rd deposit: 50% up to C$1,000 + 100 free spins. Min.Dep.- C$30. Offer only applies to new players. Full Bonus T&C

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    4.3
    Bonus200% Bonus + 100 FS
    Min. depositC$20
    Wag. req. (bonus)35x (Bonus + Deposit)
    Wag. req. (spins)40x
    Max cash out--
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    19+ | Welcome Bonus Pack applies to first 4 deposits. Minimum deposit of $20 required ...for each Bonus. Welcome Bonus Pack comprises: First deposit: 220% bonus up to 2250 + 200 Free Spins on Dog House slot. Second deposit: 75% up to $575 + 75 Free Spins on Release the Kraken. Third deposit: 100% up to $750 + 50 Free Spins on Buffalo King Megaways. Fourth deposit: 125% up to $1875 + 125 Free Spins on Big Bass Bonanza. Each Welcome Bonus section includes detailed terms and conditions Full Bonus T&C

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    4.3
    Bonus50 FS + 200% up to C$500
    Min. depositC$10
    Wag. req. (bonus)50x
    Wag. req. (spins)--
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    19+ | New Players Only. Wager from real balance first. 50x wager the bonus. Contributi...on varies per game. Selected games only. Wager calculated on bonus bets only. Bonus valid 30 days / Free spins valid 7 days from receipt. Max conversion: 3 times the bonus amount or from free spins: C$20. Withdrawal requests void all active/pending bonuses. Full Bonus T&C

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    Jackpot City Available for Canadian Players
    VERIFIED
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    19+ | Please note that terms and conditions, including wagering requirements, apply. Full Bonus T&C

    New players at Jackpot City can enjoy Unlimited Bonus Spins for 2 minutes without making a deposit. Simply start playing to unlock your unlimited spins and keep spinning until the time runs out. Winnings from the spins are capped at $20. Free spins are available exclusively on Western Reels slot game.

    To claim your winnings, complete the registration process at Jackpot City and make a minimum deposit of $10 to activate the funds.

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    130 FS Receive 130 Free Spins on First Two Minimal Deposits with Jackpot City

    Bonus type: Free Spins, Welcome Bonus, First Deposit Bonus

    Min Deposit: C$1 / C$5

    Wagering: 200x

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    To get the bonus, register with promotional link. Deposit at least C$1. You’ll get 80 Free Spins on Wacky Panda slot. On your second deposit of C$5 or more, enjoy 50 Bonus Spins on the game Mega Moolah Atlantean Treasures.

    Both offers are subject to a 200x wagering requirement. The maximum bet with a bonus is C$8 per round and 50c per line. This offer is also available for Ontario players.

    Jackpot City Available for Canadian Players
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    Jackpot City offers new players a 100 Free Spins No Deposit Bonus for the Casino Connect slot. This is a chance to try out gameplay without deposit.

    Once registered, the 100 free spins are instantly added to your account. A minimum deposit of C$10 is needed to withdraw any winnings.

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    Jackpot City Available for Canadian Players
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    19+ | General terms and conditions apply. The Casino reserves the right to change the terms and conditions of the promotion. Full Bonus T&C

    With your first deposit at Jackpot City Casino, receive 10 daily spins on the Mega Millionaire Wheel™. Each spin is a chance to win prizes, including a top jackpot of C$1,000,000. The daily 10 spins give players 10 attempts per day to win big.

    After your first deposit, your free spins will be credited each day. The spins can lead to random prizes, from bonus funds to the C$1 million jackpot.

    All winnings from spins are subject to wagering requirements of 35x.

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    10 Daily FS Receive the Total of C$300 Bonus Funds & 100 Free Spins from the Welcome Bonus

    Bonus type: Free Spins, Registration, Daily Bonus, Casino Match Bonus

    Min Deposit: -

    Wagering: 35x

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    19+ | General terms and conditions apply. The Casino reserves the right to change the terms and conditions of the promotion. Full Bonus T&C

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    Min Deposit: 0.0001 BTC ($11)

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    19+ | Slots contribute 100% toward wagering, while table games, live casino, and some special titles are excluded. The Welcome Bonus can be claimed once per account and is available for 60 days after signup. Full Bonus T&C

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    1. Register or log in to your Meta Spins Casino account. Opt in to the Welcome Bonus when prompted.
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    3. The 110% match bonus will be credited to your account instantly.

    The bonus must be wagered 40x within 7 days before withdrawal. The maximum bet allowed with bonus funds is C$5 per spin or equivalent.

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    Up To C$1000 + 200 FS 110% Welcome bonus up to C$1000 plus 200 Free Spins at Daily Spins

    Bonus type: Welcome Bonus, Casino Match Bonus, First Deposit Bonus, Daily Bonus

    Min Deposit: C$25

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    19+ | Free Spins expire within 24 hours after being credited, and some games do not contribute toward wagering. Full Bonus T&C

    The Free Spins are credited in sets of 20 per day for 10 days and are valid for 24 hours.

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    User reviews of Jackpot City

    User Rating Rated by 15 users
    3.2
    Good Neutral Bad
    Have you had any prior experience with this casino?
    3.8

    March 26, 2025

    Joker.Hahaha

    Canada Canada

    7 days ago, I submitted 2 withdrawals: the first was $4,000 CAD, and the second was $13,500 CAD. I’ve had a verified account for a while, and I’ve made several significant withdrawals before with no issues. Both withdrawals went into pending status, and after a few days, they returned to my casino account as "processing." I’ve emailed them a few times but haven’t received any answers yet . There doesn’t seem to be any other way to contact them directly. All I need is some info to explain the process, let me know if there’s anything on my end that needs fixing, and a clear reason why this large withdrawal isn’t being processed like the others . At this point, it’s not a complaint, just a frustrating situation after multiple attempts to figure out what’s going on here.
    Like
    Easy platform to navigate
    Dislike
    Poor communication facilities
    4.7

    March 6, 2025

    MaritimeEcho

    Canada Canada

    Personally, this casino is definitely in my top 5 list!!! I’ve been playing here for years, and even when I don’t win anything, I still enjoy it! Other times, I’ve hit some semi-big wins (for me) and it feels great! Withdrawals are always quick and easy, and deposits are just as smooth! The live chat support is always super helpful and resolves any issues I’ve had. Verification was simple, no long list of documents needed to send in. The range of games is awesome, and the site looks great too. Oh, and regarding the "hell" of winning a bunch in a row and then having weeks of nothing – that’s just the life of playing at a casino... but I’m still here!!! :)
    1.0

    September 22, 2024

    Phoenix

    Canada Canada

    Dislike
    My experience with this casino has been terrible. Between questionable gameplay and a lack of ethics in all their dealings, they go lower than terrible and I rate them as cut-rate criminal garbage!!!
    3.2

    September 9, 2024

    ssstefnirrrrr

    Canada Canada

    Dislike
    There were no problems before, everything worked clearly, but NOW this is not a place where you can relax and unwind. Games start to freeze. Replenishing the balance will make it impossible to win. But the other incentives are fine with me. I love there prizes and withdraws are quick.
    5.0

    August 25, 2024

    Milton Alvarado

    Canada Canada

    Like
    Jackpot city is a nice casino as they are very generous with their bonusses and are willing to give a small bonus if asked nicely. Its just a simple looking casino but the games are great and the payout is SUPER fast. I once won around 220$ and it was on my bank account 3 hours later. Small deposits arent a problem as I sometimes deposit 10$. So.. if you like simplicity .. this casino for yout!!!
    1.0

    August 3, 2024

    ericadawn11-02

    Canada Canada

    Dislike
    Jackpot City is an old and slow-paying casino. I'm waiting for my cashout, and then it's cancelled without any reason. I'm not sure if I'll get my winnings at all. I won't deposit at this casino.
    1.0

    July 23, 2024

    Bainer1987

    Canada Canada

    Dislike
    Unfortunately, I can't recommend this casino. I've been using it for some time and have already made two withdrawals, but now the third one is proving difficult due to account verification issues. They don't accept any type of proof of residence I can provide since I live in a rental, making it impossible to withdraw my funds.

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