Lizaro Casino

From our perspective, there are clear gaps in transparency at Lizaro. We could not find any visible licence, neither in the footer nor in the help section or in the terms and conditions. External sources also do not provide a clear confirmation of which authority the provider is registered under.

For users in Canada, this means that access may be possible, but without traceable oversight. This sets Lizaro apart from sites with a GGL licence or an openly stated Curaçao licence number. Anyone playing here should therefore check the rules on withdrawals and bonuses particularly carefully.

We also took a closer look at the responsible gambling page. Self-exclusion only works via an email to support, and it states that the account will be closed “as soon as possible”. In our view, this wording is too unclear. Many providers now offer an immediate block directly in the account, without any waiting time.Mila RoyContent Strategist

On the positive side, the safe gambling information is easy to find. The site explains how you can take breaks and provides a short self-test that helps you assess your own behaviour. It also describes how to request an account closure through support. In addition, the site provides information about protecting minors and names filtering programmes that can be used to restrict access to gambling sites.

Security measures

Based on our Lizaro experience, the biggest issue remains the missing licence information. Without a clear statement of the supervisory authority, we cannot give a good rating, because you cannot see who is overseeing the provider.

The cashier at this casino focuses on a compact but practical selection of deposit options. Interac and Mastercard cover standard card and bank-based payments, while several well-known e-wallets are available for players who prefer faster or more private transactions. No verification was required before making a deposit during our test.

Minimum deposit amounts start low, making the platform accessible for smaller budgets. However, maximum limits depend on the selected method and are not especially high, meaning larger deposits may need to be split into multiple transactions.

Overview of deposit methods

During testing, deposits via Interac and Mastercard were credited immediately and could be used without delay. Skrill and Neteller performed equally well, making them strong alternatives for players who prefer e-wallets. Cryptocurrency deposits are processed instantly once confirmed on the network, but limits depend on the selected coin.

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For Canadian players, Interac remains the most convenient option thanks to its high limits and instant processing. Skrill and Neteller are good choices if you want to avoid card payments, while MiFinity offers a solid balance between speed and flexibility.

Lizaro Casino features a wide selection of promotional offers designed for both casino players and sports bettors. Players can take advantage of welcome deals for new accounts, ongoing reload bonuses, cashback offers, and special promotions linked to slots, live casino, and sports betting.

Alongside regular deposit bonuses, Lizaro Casino also runs tournaments, prize drops, VIP rewards, boosted odds, and special limited-time campaigns that add extra value to everyday play.

• Casino welcome bonuses
• Sports betting promotions
• Reload and recurring bonuses
• Cashback and live cashback offers
• Tournaments, prize pools, and Drops & Wins
• VIP programs and loyalty rewards

These promotions are updated regularly, giving players plenty of opportunities to benefit from new and ongoing offers.

There is a VIP programme with five levels that you progress through automatically. However, clear information on how advancement works is missing. Neither wagering nor deposit amounts are specified, so you cannot assess how quickly you might reach level 2 or 3. In addition, the first two levels offer hardly any benefits. Only later do elements such as cashback, higher withdrawal limits, and personalised offers come into play.

VIP level overview

In our test, we were automatically assigned to level 1, without it being clear how progress was calculated. When we asked support how many points are required for higher levels, we were only told that everything is “activity-based”. There were no concrete numbers or guidelines.

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Compared to many other casinos, it is noticeable that important information is missing here. Many programmes clearly show which amounts are required and offer fixed extras such as weekly benefits or priority withdrawals. At Lizaro, much remains unclear, making the programme difficult to plan. With clear conditions and additional benefits, this system would be more useful, but at the moment it offers hardly any incentive to work towards it.

Lizaro offers around 2,500 games, which is a standard range for a new casino. The focus is clearly on slots and live tables, while other categories such as scratch cards or arcade games are barely represented. With more than 25 providers integrated, including Pragmatic Play, Evolution, Play’n GO, Playtech, and Novomatic/Greentube, the selection covers the most important areas. In addition, the provider adds a few new titles each month, so the portfolio grows gradually.

We tested this ourselves and launched three games, including Gates of Olympus, Book of Ra Magic, and Crazy Time. On mobile Safari, they loaded within a few seconds and ran without interruptions.

RTP analysis by game category

The lobby can also be customised to a certain extent according to personal preferences. Saving favourites worked without any issues in our test. Many slots also offer a demo mode without a Lizaro login, allowing you to check the gameplay before making a deposit. RTP information does not appear directly in the lobby, but usually only in the information section of the respective game. This means you need to open a title to see the values, but this is done quickly.

Slots

There are over 1,800 slot titles available. You can filter by bonus buy, Megaways, jackpots, new games, and popular slots. There are also sections for new releases and top titles, making it easy to find something suitable.

Examples of slots with RTP

For a better overview, it is worth checking the RTP values directly in the game menu, as they can vary slightly depending on the version. It also helps to test new titles in demo mode first before using real money.

Table Games

There are over 250 table games, but no dedicated category for them. If you want to find roulette, blackjack, or poker, you need to use the search bar. The selection is sufficient to get started, but many other casinos offer a clearer structure and often more variants.

Examples of table games with RTP

When playing, it is advisable to keep stakes low at the beginning and first get a feel for the table. It also helps to briefly check the rules in the info menu, as variants often differ only slightly.

Live Casino

The live section includes over 300 tables, featuring roulette, blackjack, game shows, and poker variants. The selection covers the most important formats, even though the categories are not very finely sorted and the search function is often needed.

Examples of live casino games with RTP

When playing live games, it helps to start with clear betting limits and not follow every fast-paced round. It is also advisable to choose variants with fixed rules, such as classic blackjack or European roulette, as they usually offer more stable odds.

Based on our Lizaro experience, we liked the games section, as everything ran smoothly and the most important titles were available. With a clear category for table games, navigation would be even easier.

Withdrawals at Lizaro are handled through a limited but clear set of methods, including Interac e-Transfer, Visa, bank transfer, Skrill, and MiFinity. Before a withdrawal can be approved, the deposited balance must be wagered at least once. According to the casino rules, all withdrawal requests are reviewed manually by the finance team.

Overview of withdrawal methods

Verification is triggered automatically after submitting the first withdrawal request. In our case, we had to upload an identity document and proof of payment. The verification process took around two business days before the account was approved.

After verification, we requested a withdrawal of C$120 via Visa. The request remained under review for several days, which matches the stated processing timeframe. This places Lizaro behind casinos that offer same-day payouts, especially for card withdrawals.

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For faster access to funds, MiFinity and Skrill are the most practical options, as they avoid additional bank processing delays. Interac e-Transfer is suitable for Canadian players but may still require up to a few business days. Bank transfer is best reserved for higher amounts, as it comes with the longest waiting time.

If you have a question, support is available via the Lizaro live chat and by email. The chat can be opened directly from the Help Centre, even without registration, which makes getting started easier. The FAQ page answers basic questions about deposits, accounts, and technical issues, but contains hardly any details about limits or account closures. For these topics, you usually still need to contact support.

We tested the live chat at around 2:00 pm and asked about options for closing an account. The connection was established immediately, but the responses felt highly standardised. Since such requests cannot be handled in the chat, we were referred directly to the email address, as described in the responsible gaming notes. We sent our message at 3:00 pm, and the reply arrived around six hours later. It was polite, but very general.

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Mathilda

Customer service overview

The live chat is suitable for short questions, as you can reach someone there immediately. For topics such as limits, KYC, or account closure, however, you need to use email, as these steps cannot be carried out in the chat.