Name: Casino Action Review
Item: Casino Action
Rating: 3.1

Overview
Bonuses
User reviews
Alternatives

Written by Mila Roy Updated: Jan 3, 2026

At a time when most platforms compete through constant innovations, immersive apps, and flashy promotions, this long-standing brand from the Casino Rewards network does exactly the opposite: it moves forward slowly, but with an almost disconcerting consistency. With an interface frozen in the past, a solid licence, strict procedures, and a generous game library, Casino Action plays by its own rules. Our team reviewed every feature so you can form your own opinion about the platform.

Licence and Security

4.0/5

Casino Deposit Options

3.5/5

Bonuses & Special Offers

1.8/5

Loyalty Programme

4.2/5

Gaming Experience

3.2/5

Casino Withdrawal Options

1.8/5

Customer Сare

3.2/5

Discover the full details of our review process here

Table of Content

A brand shaped by stability
Security, Compliance, and Player Protection Tools
A First Impression That Lacks Modernity
Instant Deposits and Adjustable Limits
Bonuses and Promotions
Loyalty Program
A Game Library Without Flash
A Mobile Site Far From Current Standards
Withdrawals That Require Patience
An Interaction With Customer Support
Our Verdict

A brand shaped by stability

Casino Action has carved out a unique position in the industry: a long-established brand within the Casino Rewards network that focuses more on stability than loud marketing. Operated by Fresh Horizons Ltd., the casino has followed a path of technical reliability and well-defined compliance since the early 2000s. No eye-catching partnerships, no exaggerated promises – credibility is built primarily on regular audits, including the Safe & Fair seal from eCOGRA.

This discreet yet solid approach is reflected in its reputation. No scandals, no major controversies, and no notable sanctions appear in public records. The most common remarks mainly concern withdrawals that can sometimes be a bit slow, but there are no confirmed reports of non-payment.

Function	Details at Casino Action
Operator Name	Fresh Horizons Ltd.
Website	https://www.casinoaction.com/
Address	Not available

Operator information

Today, Casino Action online holds a stable position in the industry. It may not be the most eye-catching brand, but it is one of the most consistent, prioritizing player security and high standards over flashy promises. A reliable choice for players who are primarily looking for a serious and sustainable platform.

Security, Compliance, and Player Protection Tools

4.0

Ranking Criterion

Significance

Criterion Points

Licence Integrity

50%

4.0

Responsible Gaming Features

25%

4.0

Security Measures & Transparency of Display

15%

4.0

Regulatory Failures

10%

4.0

100% 90% 80% 70% 60% 50% 40% 30% 20% 10% 0%

Casino Action got 4.0 points for its Licence & Security, placing it in 34.1% of similarly rated casinos, outperforming 24.4% of the casinos analysed.

0% 0-1.0

2.2% 1.1-2.0

22.2% 2.1-3.0

34.1% 3.1-4.0

41.5% 4.1-5.0

License and Security points

*The ratio of total casinos evaluated according to scores 1-5

Casino Action does not try to do too much. Instead, it focuses on reliability where it truly matters. The site operates under a licence from the Kahnawake Gaming Commission, a regulator that does not grant approvals lightly.

This jurisdiction follows a highly pragmatic approach: regular audits, mandatory KYC checks, strict monitoring of transactions, and close oversight of fund management. In short, only operators capable of offering a clean and stable framework make it through the approval process.

The casino goes beyond regulatory compliance. It also integrates practical tools designed to help players stay in control: adjustable deposit limits, temporary breaks ranging from 24 hours to six weeks, self-exclusion periods of six months, and direct access to specialized organizations for support when needed.

Feature	Details at Casino Action
Deposit Limits	Yes, daily, weekly, monthly
Responsible Gambling Labels	Yes, minimum age required (18+)
Cooling-Off Periods	Yes (24 hours to 6 weeks)
SSL Encryption	Yes, protects personal data
Two-Factor Authentication	No
Self-Exclusion Tools	Yes
Minor Protection	Yes, registration limited to 19+

Security Measures Overview

Add to this SSL encryption comparable to what is used in the banking sector, along with a strict age policy with verified 19+ access, and the result is a platform designed for informed play, without grey areas. No theatrics, no unnecessary effects, just a serious framework that inspires confidence.

A First Impression That Lacks Modernity

Casino Action does not immediately inspire confidence on the first visit. The home screen feels stuck in the early 2000s, with static visuals, a rigid layout, and above all, no direct access to the games.

Before seeing anything at all, users must complete a full registration process, including unexpected fields such as profession. In a market where everything is designed to be smooth and instant, this first interaction feels out of place.

Once logged in, the contrast is immediate. The interface becomes more modern, navigation feels lighter, and all key sections, including games, promotions, and loyalty, open effortlessly. The site works very well once you are past the initial barrier.

The issue is that many players may never get that far. This split between an outdated landing page and a more current internal interface creates a false start that can discourage users before they even discover what the casino truly has to offer.

Instant Deposits and Adjustable Limits

3.5

Ranking Criterion

Significance

Criterion Points

Range of Methods

30%

4.0

Quantity of Methods

30%

3.0

Disclosure Transparency

20%

4.0

Processing Speed Compliance

20%

3.0

100% 90% 80% 70% 60% 50% 40% 30% 20% 10% 0%

Casino Action got 3.5 points for its Casino Deposit Options, placing it in 34.8% of similarly rated casinos, outperforming 5.2% of the casinos analysed.

0% 0-1.0

0% 1.1-2.0

5.2% 2.1-3.0

34.8% 3.1-4.0

60% 4.1-5.0

Casino Deposit Options points

*The ratio of total casinos evaluated according to scores 1-5

As soon as we entered the banking section of Casino Action Canada, we noticed that the selection is broad and that the casino promises instant deposits. To verify these claims, our team tested deposits using Visa and Interac, and the funds were indeed credited immediately to our player account.

One particularly appreciated feature is that all deposit limits are customizable. You can adjust amounts according to your preferences, which is not always the case across the industry, where some platforms impose fixed and inflexible caps.

Deposit Method	Processing Time	Minimum Deposit	Maximum Deposit	Fees
Visa	Instant	C$10	Custom	None
Mastercard	Instant	C$10	Custom	None
JCB	Instant	C$10	Custom	None
Interac	Instant	C$10	Custom	None
Instant Interac	Instant	C$10	Custom	None
Electronic Check	Instant	C$10	Custom	None
PaySafeCard	Instant	C$10	Custom	None
Instant Bank Transfer	Instant	C$10	Custom	None
MuchBetter	Instant	C$10	Custom	None
InstaDebit	Instant	C$10	Custom	None
Bitcoin	Instant	C$10	Custom	None
Tether	Instant	C$10	Custom	None
Ethereum	Instant	C$10	Custom	None
Flexepin	Instant	C$10	Custom	None
Neosurf	Instant	C$10	Custom	None
Payz	Instant	C$10	Custom	None

Deposit Methods

In our experience, the deposit system fully delivered on its promises: fast, fee-free, no manual intervention required, and compatible with a wide range of methods, including cryptocurrencies such as Bitcoin, Tether, and Ethereum.

Bonuses and Promotions

1.8

Ranking Criterion

Significance

Criterion Points

Generosity & Frequency

35%

2.0

Variety & Quality

25%

2.0

Recoup Chances

20%

1.0

Transparency of T&Cs

10%

2.0

Bonus Eligibility

10%

2.0

100% 90% 80% 70% 60% 50% 40% 30% 20% 10% 0%

Casino Action got 1.8 points for its Bonuses & Special Offers, placing it in 1.5% of similarly rated casinos, outperforming 0.0% of the casinos analysed.

0% 0-1.0

1.5% 1.1-2.0

17.8% 2.1-3.0

61.5% 3.1-4.0

19.3% 4.1-5.0

Bonuses and Special Offers points

*The ratio of total casinos evaluated according to scores 1-5

Casino Action offers a selection of bonus promotions designed to support both new and returning players. The main focus is placed on a multi-stage welcome package, allowing players to receive additional value across several deposits, while ongoing promotions provide extra opportunities during regular gameplay.

Alongside the welcome offers, players may also encounter deposit-based promotions and limited-time campaigns that are periodically updated, ensuring fresh incentives throughout the casino experience.

All current bonuses and promotions, along with their full terms and conditions, are available in the Bonuses tab.

Loyalty Program

4.2

Ranking Criterion

Significance

Criterion Points

Quality & Quantity of Benefits

40%

4.0

Tier Levels

25%

4.0

Ease of Access

20%

5.0

Disclosure Transparency

15%

4.0

100% 90% 80% 70% 60% 50% 40% 30% 20% 10% 0%

Casino Action got 4.2 points for its Loyalty Programme, placing it in 34.7% of similarly rated casinos, outperforming 65.3% of the casinos analysed.

0% 0-1.0

0.8% 1.1-2.0

26.6% 2.1-3.0

37.9% 3.1-4.0

34.7% 4.1-5.0

Loyalty Programme points

*The ratio of total casinos evaluated according to scores 1-5

During our tests, our online casino review of the Casino Action VIP program is quite clear: it is easy to understand, but it mainly rewards players who wager regularly.

Each bet earns VIP Points that can be exchanged for free credits. Since these points never expire, it is possible to accumulate them over the long term, which is a real advantage.

Slots are by far the most rewarding option, with 1 point earned for every C$10 wagered. Table games and blackjack progress much more slowly, something we noticed from the very first sessions, as advancement there is clearly less dynamic.

Level	Progression	Main Benefits
Bronze	Automatic entry	Small bonuses plus point exchange
Silver	Moderate volume	More generous bonuses plus improved exchange rate
Gold	High volume	Stronger rewards plus faster access to credits
Platinum	Regular play	Significant bonuses plus higher exchange rate
Diamond	Sustained engagement	Rewards up to C$900 plus VIP services

VIP Levels Summary

A system that is easy to follow, points that never expire, and appealing rewards, but your progression will clearly depend on your wagering volume. If you play occasionally, advancement will remain fairly slow. On the other hand, if you play regularly, you can truly benefit from the program and see your advantages build up over time.

A Game Library Without Flash

3.2

Ranking Criterion

Significance

Criterion Points

Range & Quantity of Casino Games

30%

3.0

Reputation of Game Providers

20%

3.0

Game Performance & Mobile Compatibility

20%

3.0

Game Discoverability & User Interface

15%

3.0

Game Description & Features

15%

4.0

100% 90% 80% 70% 60% 50% 40% 30% 20% 10% 0%

Casino Action got 3.2 points for its Gaming Experience, placing it in 44.4% of similarly rated casinos, outperforming 1.5% of the casinos analysed.

0% 0-1.0

0% 1.1-2.0

1.5% 2.1-3.0

44.4% 3.1-4.0

54.1% 4.1-5.0

Gaming Experience points

*The ratio of total casinos evaluated according to scores 1-5

Casino Action gave us the impression of a casino that does not try to follow every trend, but instead knows how to offer a broad and sometimes surprising playground. Its selection of more than 1,000 titles feels like a kind of covered market within iGaming.

You will find a large number of slot machines, a live casino lobby powered exclusively by Pragmatic Play, and above all, slightly retro but very practical themed sections such as “Powerful Gods and Goddesses,” “Golden Blitz,” “Las Vegas Atmospheres,” “Spooky Towers,” and “Epic Sagas.”

Where Casino Action shows its limits is in the tools surrounding the games: no demo mode, no way to sort or filter by provider, and very little technical information accessible directly from the game thumbnails.

In other words, the selection is rich, but you may sometimes have to explore a bit to find exactly what you are looking for.

Category	Casino Action RTP	Industry Average RTP
Slot Machines	96.10%	96.50%
Live Casino	97.20%	97%
Table Games	99.10%	99.50%

RTP Analysis by Game Category

The casino does not disclose individual RTPs, but our analysis shows competitive averages: around 96% for slot machines, more than 97% for live games, and 99% for RNG table games.

Slot Machines

Casino Action does not simply stack slot machines in its lobby. Instead, the casino organizes them using filters that almost feel like browsing the shelves of an old video rental store.

Game Name	Provider	RTP
11 Enchanting Relics Epic Strike	Microgaming / SpinPlay	96.24%
3 Devils Pinball	Microgaming	97.70%
5 Lions Megaways	Pragmatic Play	96.50%

Examples of Slot Machines and Their RTP

You can browse by theme, by structure such as 3 reels or 5 reels, or even by complexity, ranging from 1 to 20 paylines or 25 paylines and more. It is a simple, slightly retro approach, but one that is surprisingly practical.

Table Games

Casino Action also offers a section entirely dedicated to table games. It is a quieter corner compared to the vast slot machine area, but it brings together several timeless classics.

Game Name	Provider	RTP
Atlantic City Blackjack	Microgaming	99.65%
Low Stakes Roulette	Microgaming	97.30%
Premier Blackjack with Lucky Lucky	Microgaming	99.50%

Examples of table games and their RTP

These titles clearly demonstrate the casino’s orientation: favouring proven classics rather than extravagant variants or flashy new releases.

Live Games

The live casino section feels like a small performance stage where Pragmatic Play sets the tone. This is where the casino is at its most generous, offering a well-stocked collection where everything is gathered under one roof: high-energy game shows, multiple variants of blackjack, roulette, bingo, and baccarat, and even a dedicated corner for Asian games for those who enjoy exploring beyond the usual paths.

Game Name	Provider	RTP
Sweet Bonanza Candyland	Pragmatic Play	96.00%
Baccarat Multiplay	Pragmatic Play	98.94%
Aces & Eights Power Poker	Microgaming	99.09%

Examples of live games and their RTP

The atmosphere is lively, the presenters are experienced, and the overall setup feels like a TV studio running at full speed. Alongside this energy, the casino also offers a small video poker section, which will likely appeal to fans of the game.

A Mobile Site Far From Current Standards

Casino Action mobile clearly focuses on reliability rather than sophistication. There is no dedicated app, as everything is handled directly through the browser. During our tests, we found the same old-school approach that aligns well with the casino’s overall identity.

The site adapts smoothly to the different devices we used. Menus remain readable, games load without issues, and sessions stay stable, even during long play sessions.

That said, the layout remains fairly basic. There is little optimisation for touch controls, few adjustments for smaller screens, and an interface that would benefit from a more modern design.

This is a casino that works well for quick visits on the go, but it would benefit from a more modern interface to stay competitive with players who primarily play on their mobile phones.

Withdrawals That Require Patience

1.8

Ranking Criterion

Significance

Criterion Points

Range of Methods

25%

2.0

Quantity of Methods

25%

2.0

Identity Verification Flow

20%

1.0

Processing Speed Compliance

20%

2.0

Disclosure Transparency

10%

2.0

100% 90% 80% 70% 60% 50% 40% 30% 20% 10% 0%

Casino Action got 1.8 points for its Casino Withdrawal Options, placing it in 3.7% of similarly rated casinos, outperforming 0.7% of the casinos analysed.

0.7% 0-1.0

3.7% 1.1-2.0

14.8% 2.1-3.0

55.6% 3.1-4.0

25.2% 4.1-5.0

Casino Withdrawal Options points

*The ratio of total casinos evaluated according to scores 1-5

When it comes to withdrawals, we quickly noticed that Casino Action lacks transparency at the outset. Until a first deposit is made, it is impossible to view the available withdrawal methods, which is never ideal when trying to assess a casino before committing.

Once the initial deposit has been completed, the rules become visible, and they turn out to be fairly strict. The minimum withdrawal is set at C$300 for a bank transfer or cheque, and C$50 for other options. Each request remains pending for 48 hours and is then processed on the next business day.

Overall, processing times are long. A bank transfer can take up to ten days, and even faster methods such as EcoPayz still require one to two days.

Fees are also hard to overlook. They amount to C$50 per bank transfer, and C$100 for withdrawals exceeding C$3,000, placing Casino Action among the most expensive casinos on the market in this respect.

On top of that, the casino reserves the right to request additional verification documents at any time, which can further extend the withdrawal process.

To avoid back-and-forth delays, we recommend preparing your documents in advance: a high-resolution ID, recent proof of address, and a screenshot of the payment method used. During our tests, simply submitting clear and complete files reduced follow-up requests and helped speed up validation.

In summary, Casino Action holds up overall, but withdrawals require patience and, above all, a budget that can absorb significantly higher fees than those charged by most competitors.

An Interaction With Customer Support

3.2

Ranking Criterion

Significance

Criterion Points

Contact Methods Variety

30%

3.0

Quality of Responses and Support Interaction

25%

3.0

Response Time Across Contact Methods

20%

3.0

Ease of Access to Contact Methods

20%

4.0

Availability Across Devices and Browsers

3.0

100% 90% 80% 70% 60% 50% 40% 30% 20% 10% 0%

Casino Action got 3.2 points for its Customer Care, placing it in 58.5% of similarly rated casinos, outperforming 9.6% of the casinos analysed.

0% 0-1.0

0.7% 1.1-2.0

8.9% 2.1-3.0

58.5% 3.1-4.0

31.9% 4.1-5.0

Customer Care points

*The ratio of total casinos evaluated according to scores 1-5

Casino Action promises 24/7 support, but the reality is far from what one would expect from an online casino in 2025. The “live chat” dialogue box is not even integrated into the website. Instead, it opens in a small separate window, reminiscent of early-2000s pop-ups. This is a far cry from the smooth, embedded systems commonly used across the industry today.

Once the window opened, it quickly became clear that we were not dealing with a human agent, but with a very limited chatbot. When we asked a basic question, namely the customer support email address, it was unable to respond and redirected us to a list of automated topics that had nothing to do with our request.

We then tried to locate a contact email manually. However, no address is displayed in the help centre, account settings, or information pages. The help centre itself is limited to a handful of generic articles, with no option to reach a real agent.

Contact Method	Availability	Response Time
Live Chat	24/7	1–2 minutes
Email Address	24/7	Not available
Help Centre	24/7	At all times

Available Customer Support Channels

In short, Casino Action shows strong theoretical availability, but in our test, it was almost impossible to obtain human assistance. Support is limited to an outdated chatbot and a very basic FAQ.

Our Verdict

Casino Action is not a casino designed for players seeking modernity. The dated interface, lack of a mobile app, slow and costly withdrawals, demanding bonuses, and very limited customer support clearly hold the experience back. The casino remains functional, but it requires patience, discipline, and a genuine affinity for old-school models.

Pros
Well-structured game library with rare themed sections
High-quality Pragmatic Play live games with a wide selection of tables
Customizable deposit limits
Solid responsible gambling tools

Cons
Withdrawal methods not visible before the first deposit
No demo mode

The platform will suit players who prioritize security and long-term stability over cutting-edge features. If you are looking for a modern casino that is fast and more generous with withdrawals or promotions, other options on the market will better meet your expectations.

3.1

Ranking Criterion

Criterion Points

Casino Action

3.1

Bonus100% Bonus Up To C$1250

Min. depositC$10

Wag. req. (bonus)200x

Wag. req. (spins)--

Max cash out--

19+ | New Players only. Min Deposit: $10. Wagering: 200x.

Mr Vegas Casino

4.1

Bonus100% up to C$200

Min. depositC$10

Wag. req. (bonus)30x

Wag. req. (spins)30x

Max cash out--

19+ | Minimum deposit C$10. The welcome offer can be activated only once, when making ...your first deposit. Once you have made your initial deposit, you may choose to activate the Welcome Bonus within thirty (30) calendar days under the "My Bonuses’ section of your account (found under "My Profile").