BetAlice Casino

3.1
Our Rating
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100% up to C$750 + 200 FS + 1 Bonus Crab

19+, Minimum deposit C$30. Wagering: 35x (bonus + deposit), 40x (free spins). Maximum... bonus C$750

BetAlice Review

Looking for a new online casino with a large game selection and regular bonuses? In this BetAlice review, we examine how BetAlice Casino performs in everyday use. To do this, we registered, made a deposit, used bonuses, and requested a withdrawal. This allows us to see what works smoothly and where there are still points players should pay attention to.

Best for
Best for:
  • Bingo players
  • VIP players
  • Users with a crypto wallet

Gamblizard’s Rating

3.1

Discover the full details of our review process here

About BetAlice Casino

betalice welcome bonus

The platform is operated by NovaForge Ltd. and has been active since 2025. The brand name is therefore not yet widely known. However, it is noticeable that BetAlice openly communicates its anti-money laundering requirements and states that it uses processes to comply with the 5th EU AML Directive. For new brands, this transparent approach to compliance checks is an important step in building trust.

Item Information
Operating company NovaForge Ltd.
Website https://betalice.com/ca/
Year founded 2025
Number of employees 11–30 employees

Company Information

During our research, we found no indications of warning lists, no known sanctions, and no public disputes with players. Forum reports mostly state that deposits and withdrawals work, even if customer support still needs time to develop routine processes. How stable operations remain will depend on how well the operator can handle increasing activity.

Player Protection Measures

2.9
Ranking Criterion
Significance
Criterion Points
Licence Integrity
50%
3.0
Responsible Gaming Features
25%
3.0
Security Measures & Transparency of Display
15%
2.0
Regulatory Failures
10%
3.0
100% 90% 80% 70% 60% 50% 40% 30% 20% 10% 0%
BetAlice scored 2.9 for its Licence & Security, placing it in the top 20.7% of similarly rated casinos. It outperforms 2.0% of the casinos analyzed.
0% 0-1.0
2% 1.1-2.0
20.7% 2.1-3.0
30.7% 3.1-4.0
46.7% 4.1-5.0
License and Security points
*The ratio of total casinos evaluated according to scores 1-5

No licence information is visible on the website. There is only a general reference to responsible gambling, but no licence number that can be verified. This information should be openly accessible so players know which rules apply. Without it, it is unclear how complaints are handled and who oversees the platform.

However, we checked forums where it is often mentioned that BetAlice and NovaForge Ltd. generally operate with a licence from Anjouan/Comoros. This licence allows operation but offers a lower level of protection compared to regulations such as the MGA or GGL.

Mila RoyMila RoyContent Strategist

The identity verification process usually seems to apply only at the withdrawal stage. Some users report in forums that withdrawals are delayed until the required documents are confirmed. BetAlice provides tools such as time-outs, self-exclusion, and deposit limits. However, these are not immediately visible and must be found in the account settings. There is also a timer to remind players of their play time, but this must be activated manually.

Item Status
Deposit limits Yes, adjustable in the account menu
Responsible gaming seal No
Time-outs / breaks Yes, must be manually selected
Self-exclusion Yes, request via support or account menu
SSL encryption Yes, standard for data transmission
Two-factor login No
Links to support organizations Available
Protection of minors Yes

Security Measures

We have given a low rating here because licence details must be clearly visible and are currently missing. It remains unclear under which conditions the operation is run and who players can turn to in the event of a dispute.

Available Payment Providers

3.0
Ranking Criterion
Significance
Criterion Points
Range of Methods
30%
3.0
Quantity of Methods
30%
3.0
Disclosure Transparency
20%
2.0
Processing Speed Compliance
20%
4.0
100% 90% 80% 70% 60% 50% 40% 30% 20% 10% 0%
BetAlice scored 3.0 for its Deposit Options, placing it in the top 7.3% of similarly rated casinos. It outperforms 0.0% of the casinos analyzed.
0% 0-1.0
0% 1.1-2.0
7.3% 2.1-3.0
36% 3.1-4.0
56.7% 4.1-5.0
Casino Deposit Options points
*The ratio of total casinos evaluated according to scores 1-5

For deposits, BetAlice offers a broader selection than initially expected, combining cards, several e-wallets and prepaid solutions, along with a solid range of cryptocurrencies. While options like PayPal or Apple Pay are not present, the overall coverage remains practical for Canadian players. The minimum deposit starts from C$10, which we consider reasonable.

During our tests, a C$100 deposit via Mastercard and C$25 via MuchBetter were credited instantly. Deposit limits and any method-specific conditions are displayed only at the final confirmation step, so it is worth reviewing the details carefully before proceeding.

Mila RoyMila RoyContent Strategist

Payment method Processing time Minimum amount Maximum amount
Interac Instant C$10 C$10,000
Mastercard Instant C$20 C$4,000
MuchBetter Instant C$20 C$7,500
Neosurf Instant C$20 C$10,000
Utorg PSCD Instant C$15 C$1,400
Utorg Skrill Instant C$20 C$10,000
Utorg Neteller Instant C$20 C$10,000
Cash2Code Instant C$20 C$1,500
Jeton Instant C$20 C$10,000
MiFinity Instant C$20 C$3,500
Bitcoin Instant* C$45 C$10,000
Litecoin Instant* C$20 C$10,000
Dogecoin Instant* C$20 C$10,000

Overview of Deposit Methods

Email confirmation is enough to start depositing, while full identity verification is usually only required later, at the withdrawal stage. This allows players to fund their accounts immediately, but completing KYC early helps avoid delays down the line.

In our experience, card payments, Interac, and e-wallets such as MuchBetter and MiFinity were credited instantly. Crypto deposits are also fast, although final availability depends on network confirmations.

Bonuses and Promotions

3.5
Ranking Criterion
Significance
Criterion Points
Generosity & Frequency
35%
4.0
Variety & Quality
25%
4.0
Recoup Chances
20%
3.0
Transparency of T&Cs
10%
2.0
Bonus Eligibility
10%
3.0
100% 90% 80% 70% 60% 50% 40% 30% 20% 10% 0%
BetAlice scored 3.5 for its Bonuses & Special Offers, placing it in the top 60.7% of similarly rated casinos. It outperforms 20.0% of the casinos analyzed.
0% 0-1.0
1.3% 1.1-2.0
18.7% 2.1-3.0
60.7% 3.1-4.0
19.3% 4.1-5.0
Bonuses and Special Offers points
*The ratio of total casinos evaluated according to scores 1-5

BetAlice Casino features a diverse range of promotional offers covering casino play, sports betting, and special reward-based campaigns. Players can take advantage of both long-term bonuses and limited-time promotions that are regularly refreshed.

  • Welcome bonuses with deposit match and free spins
  • First deposit and ongoing reload bonuses
  • Weekly and live cashback offers
  • Tournaments, prize drops, and leaderboard competitions
  • Sports betting promotions, including odds boosts and early payout offers
  • VIP perks, challenges, and coin-based reward features
  • Seasonal and special-event promotions
All current bonuses and promotions, including full terms and conditions, are available in the Bonuses tab.

betalice promotions

VIP Tiers and Loyalty Program

3.0
Ranking Criterion
Significance
Criterion Points
Quality & Quantity of Benefits
40%
3.0
Tier Levels
25%
3.0
Ease of Access
20%
3.0
Disclosure Transparency
15%
3.0
100% 90% 80% 70% 60% 50% 40% 30% 20% 10% 0%
BetAlice scored 3.0 for its Loyalty Programme, placing it in the top 26.9% of similarly rated casinos. It outperforms 0.8% of the casinos analyzed.
0% 0-1.0
0.8% 1.1-2.0
26.9% 2.1-3.0
38.5% 3.1-4.0
33.8% 4.1-5.0
Loyalty Programme points
*The ratio of total casinos evaluated according to scores 1-5

The loyalty program is available but is barely explained on the website. There are several levels, which differ through higher withdrawal limits, cashback, and personalized offers available upon request.

However, it is not explained how players can move up to the next tiers or how progress is measured. The information is not presented in a dedicated menu section but is instead only partially visible through bonus pages or by contacting customer support.

Mila RoyMila RoyContent Strategist

Level Benefits according to the site
1 On-site promotions, live chat
2 On-site promotions, live chat
3 Offers, higher withdrawal limits, cashback
4 Offers, higher withdrawal limits, cashback, VIP manager
5 Same as level 4

VIP Level Overview

We did not notice any automatic tier assignment. Higher levels appear to be granted only after extended activity or after contacting support. Anyone who wants to benefit from these perks must therefore ask when a level upgrade is possible and which rules apply. For occasional players, the program is of little importance, while frequent players should check whether the benefits are worthwhile.

Game Selection

3.3
Ranking Criterion
Significance
Criterion Points
Range & Quantity of Casino Games
30%
4.0
Reputation of Game Providers
20%
3.0
Game Performance & Mobile Compatibility
20%
3.0
Game Discoverability & User Interface
15%
3.0
Game Description & Features
15%
3.0
100% 90% 80% 70% 60% 50% 40% 30% 20% 10% 0%
BetAlice scored 3.3 for its Gaming Experience, placing it in the top 44.7% of similarly rated casinos. It outperforms 2.7% of the casinos analyzed.
0% 0-1.0
0% 1.1-2.0
2.7% 2.1-3.0
44.7% 3.1-4.0
52.7% 4.1-5.0
Gaming Experience points
*The ratio of total casinos evaluated according to scores 1-5

Players have access to around 6,000 games. The selection mainly consists of slot machines, along with a live section featuring roulette, blackjack, and game shows. The portfolio comes from more than 20 studios, including Pragmatic Play, NetEnt, Play’n GO, Red Tiger, and Evolution.

Category RTP at BetAlice Average RTP
Slot machines 96.80% 96%
Table games 97.20% 97%
Bingo 96% 96.50%
Live casino 97.10% 97%

RTP Analysis by Game Category

During use, we noticed that filters are available but kept fairly basic. You can search by game name or provider, but not by RTP or volatility. A central overview of payout rates is missing, so this information must be checked directly within each game.

Mila RoyMila RoyContent Strategist

On the positive side, many games can be launched in demo mode without registration. On mobile devices, slots and live tables ran stably, although one live table had to reload once after a brief connection interruption.

betalice games

Slot Machines

Slot machines make up the largest part of the offering. Around 4,500 games are available in this section. There are also separate categories for Popular and New, which makes navigation slightly easier.

Game name Provider RTP
Moon Princess Play’n GO 96.50%
Big Bass Vegas Double Down Deluxe Pragmatic Play 96.02%
Wild Wins 40 Amatic 97%

Examples of Slots With RTP

There is also a dedicated category for exclusive games. Here we found titles such as Riches Express and Wild Wins 40. These games do not appear at every casino, so it is worth starting with this selection if you want to try something new.

betalice slots

Table Games

Here you will find around 400 variants of roulette, blackjack, baccarat, and poker. The selection is broad enough, although many variants are structured in a similar way.

Game name Provider RTP
Gold Roulette Amatic 97.50%
Roulette European Ezugi 97.30%
Hot Keno Amatic 96.40%

Examples of Table Games With RTP

The rules for European roulette and standard blackjack are the easiest and simple to learn. It is also recommended to briefly use demo mode to get familiar with the pace and betting layout before placing real money bets.

betalice table games

Bingo

Bingo is also available, but not through a dedicated category. Instead, you need to use the search function or browse through the games manually. We counted around 70 bingo titles, many of them featuring fixed winning patterns and short rounds.

Game name Provider RTP
Jogo Funk Bingo Caleta 95%
Bichos da Amazônia Bingo Caleta 97%
Aqua Boutique Bingo Caleta 95%

Examples of Bingo Games With RTP

For an easier start, it makes sense to begin with games that use simple pattern grids, as the gameplay becomes clear more quickly. It is also worth checking the round speed before choosing higher stakes, since some variants run much faster than classic bingo versions.

Live Casino

The live section includes more than 500 tables and game shows. There are classic options such as roulette, blackjack, and baccarat, as well as faster-paced shows with wheel-based formats. During our test, the streams ran smoothly, and switching between tables was possible without any waiting time.

Game name Provider RTP
Adventures Beyond Wonderland Playtech Live 96%
Red Door Roulette Pragmatic Live 97.30%
25x Candy Wheel Pragmatic Live 96%

Examples of Live Casino Games With RTP

If you are new to the live section, you can start with European Roulette or a blackjack table with fixed betting limits. Game shows such as Wonderland or Candy Wheel run faster, so it is worth watching a round first before placing bets.

betalice live casino

We observed that the game selection is extensive and covers everything you would expect. The slots and live tables ran without issues during testing. The only drawback is that RTP information is only visible within the game itself and not directly in the lobby.

Withdrawal Methods

2.7
Ranking Criterion
Significance
Criterion Points
Range of Methods
25%
3.0
Quantity of Methods
25%
3.0
Identity Verification Flow
20%
3.0
Processing Speed Compliance
20%
2.0
Disclosure Transparency
10%
2.0
100% 90% 80% 70% 60% 50% 40% 30% 20% 10% 0%
BetAlice scored 2.7 for its Casino Withdrawal Options, placing it in the top 14.0% of similarly rated casinos. It outperforms 4.0% of the casinos analyzed.
0.7% 0-1.0
3.3% 1.1-2.0
14% 2.1-3.0
55.3% 3.1-4.0
26.7% 4.1-5.0
Casino Withdrawal Options points
*The ratio of total casinos evaluated according to scores 1-5

If you initiate a BetAlice withdrawal, some waiting time should be expected. Even though the cashier shows clear limits and available methods, withdrawals are not processed instantly and usually require manual approval.

Based on our experience, a C$150 withdrawal via Interac e-Transfer took just under three days to be completed. The request initially stayed in a “pending” state before moving to “in processing” and finally being credited.

Mila RoyMila RoyContent Strategist

Before your first withdrawal, full verification is required. This includes a valid identity document and proof of address, such as a utility bill or bank statement. Depending on the method used, additional confirmation may be requested.

Method Processing time Minimum amount Maximum amount
Interac e-Transfer 1–3 business days C$10 C$3,000
MuchBetter 1–2 business days C$20 C$7,500
Bank transfer 1–5 business days C$20 C$10,000
Skrill 1–2 business days C$20 C$8,050
Jeton 1–2 business days C$20 C$10,000
MiFinity 1–2 business days C$20 C$3,500
Bitcoin Up to 24 hours* C$90 C$10,000
Litecoin Up to 24 hours* C$20 C$10,000
Dogecoin Up to 24 hours* C$20 C$10,000

Overview of Withdrawal Methods

All deposited funds must be wagered at least once before a withdrawal request can be approved. Withdrawal limits may also vary depending on your VIP status, with higher tiers benefiting from increased monthly limits.

Among the available options, MuchBetter, Skrill, Jeton, and MiFinity generally offer faster payouts than bank transfers. Cryptocurrency withdrawals can be processed within the same day once approved, although final speed depends on network confirmations.

Contacting Support

3.1
Ranking Criterion
Significance
Criterion Points
Contact Methods Variety
30%
4.0
Quality of Responses and Support Interaction
25%
3.0
Response Time Across Contact Methods
20%
2.0
Ease of Access to Contact Methods
20%
3.0
Availability Across Devices and Browsers
5%
3.0
100% 90% 80% 70% 60% 50% 40% 30% 20% 10% 0%
BetAlice scored 3.1 for its Customer Care, placing it in the top 60.0% of similarly rated casinos. It outperforms 10.7% of the casinos analyzed.
0% 0-1.0
0.7% 1.1-2.0
10% 2.1-3.0
60% 3.1-4.0
29.3% 4.1-5.0
Customer Care points
*The ratio of total casinos evaluated according to scores 1-5

Before our test, we contacted support with questions about bonus conditions and withdrawals. The live chat is only visible after logging in to BetAlice. After starting the chat, it took around four minutes before a staff member responded. The answers were polite but mostly standardized.

Email support worked in a similar way. The automatic confirmation arrived immediately, but the actual response only came the next day. There is also no phone support, and the FAQ section covers only the most basic topics.

Contact method Available Response time
Live chat 24/7 4 minutes
Email ([email protected]) 24/7 12–24 hours
FAQ 24/7 Instant

Customer Support Overview

For quick answers, live chat is the best option. For topics such as KYC or withdrawals, email is more suitable, as documentation is often required. Keep your documents and payment details ready to ensure the process is resolved more quickly.

Our verdict

Based on our BetAlice experience, the platform offers a large number of games. However, the licence information is not clearly visible. The bonus offers are usable but are similar to those found on other sites operated by the same provider.

  • Pros

  • Over 6,000 games, including a dedicated section with exclusive titles
  • Live section with Evolution and Pragmatic Live
  • Deposits available from C$10
  • Weekly bonuses for existing users
  • Crypto deposits available
  • Cons

  • Licence number not visible in the footer or help section
  • Withdrawals took around three days during testing
  • No telephone support

BetAlice is suitable for users who want to try a wide range of slot titles, occasionally play live tables, and regularly take advantage of weekly bonuses. It is less suitable for users who expect very fast withdrawals or require clearly displayed licence information. Those who value clearly documented RTP information directly in the lobby will also need to spend more time here.

3.1
Ranking Criterion
Criterion Points
BetAlice BetAlice
3.1
Bonus100% up to C$750 + 200 FS + 1 Bonus Crab
Min. depositC$30
Wag. req. (bonus)35x
Wag. req. (spins)40x
Max cash out--

19+ | Minimum deposit C$30. Wagering: 35x (bonus + deposit), 40x (free spins). Maximum... bonus C$750

BigBoost Casino BigBoost Casino
3.6
Bonus100% Bonus up to $1000 + 250 FS
Min. depositC$20
Wag. req. (bonus)35x
Wag. req. (spins)35x
Max cash out--

19+ | The minimum deposit to claim the welcome bonus is $20. This offer is only availa...ble to players residing in Canada. If necessary, you are allowed to add more funds in order to meet the wagering conditions. The Free Spins will be added in the game Book of Dead and will be valued $0,10 per spin. The 100 Free Spins on Book of Dead will be added every 24h from signup. A total of 5x which is 500 Free Spins. This bonus must be wagered 35 times the sum of the bonus amount you will receive. ecoPayz, Neteller and Skrill are excluded from this deposit offer.

Velobet Casino Velobet Casino
3.7
Bonus330% + 300 FS
Min. depositC$20
Wag. req. (bonus)30x
Wag. req. (spins)30x
Max cash out--

19+ | FIRST DEPOSIT BONUS: Deposits 10€/$ – 500€/$: 150% Bonus Deposits 500€/$ – 1000...€/$: 100% Bonus Make your first deposit of at least 10€/$ and instantly get 30 Free Spins. The remaining 270 Free Spins are unlocked over the next 9 days — 30 Free Spins each day when you log in. If you miss a day, the remaining spins are lost. SECOND DEPOSIT BONUS: 100% Casino Bonus up to 500€/$ (min. 20€/$). THIRD DEPOSIT BONUS: 80% Casino Bonus up to 500€/$ (min. 20€/$).

Casino Action Casino Action
3.1
Bonus100% Bonus Up To C$1250
Min. depositC$10
Wag. req. (bonus)200x
Wag. req. (spins)--
Max cash out--

19+ | New Players only. Min Deposit: $10. Wagering: 200x.

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Bonuses & Special Offers
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Casino Withdrawal Options
Customer Care
Loyalty Programme
BetAlice Bonuses
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