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19+, | Min. Deposit: C$20. Max. Bonus: C$500. Bonus Type: Casino Slots. Activation: Man...ual activation required after the 2nd deposit to avoid loss of bonus. Availability: Once, exclusively on your second deposit. Not combinable with other promotions. Wagering Requirement: 35x (Deposit + Bonus). Withdrawal Before Wagering: Option to cancel bonus, deducted amount from balance. Bonus bets calculated with real money first, then bonus. 30-day completion period for wagering requirements. Max Stake with Bonus: C$5 per spin. Spins above C$5 stake won't contribute to wagering. 31Bet reserves the right to modify, cancel, or terminate the promotion. General Terms and Conditions apply. Not valid for players from Finland. Full Bonus T&C Show more

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31Bet Casino Review

Our detailed analysis peels back the layers of promotions, game variety, and user interface, guiding you toward making the most informed choices in your gaming expedition. Discover the elements that set 31BET apart in the competitive online casinos.

  • Launched in 2022
  • License Malta Gaming Authority
  • Min Deposit C$15
  • Payment Methods Bank Transfer, MasterCard, Mifinity, Neteller, Paysafecard, Skrill, Visa
  • Withdrawal Methods Bank Transfer, Mastercard, MiFinity, Neteller, Skrill, Visa
  • Min Withdrawal C$15
  • Game Types Baccarat, Bingo, Blackjack, Keno, Roulette, Slots
  • Game Providers Pragmatic Play, NoLimitCity, Relax-Gaming, Hacksaw, iSoftBet, BetSoft, Amatic, Microgaming, Booming Games, NetEnt, High5, Wazdan, Arcadem, Golden Hero, PG Soft, QuickSpin, Stakelogic, Gamomat, Kalamba, Givme, Peter&Sons, ORYX

31Bet Casino Pros & Cons

  • Pros

  • Broad Game Selection: An immense array of over 3000 slot games, along with a solid variety of table games, live casino options, and mini-games.
  • Top Software Providers: Features games from industry-leading developers, guaranteeing high-quality gaming sessions.
  • Generous Bonuses: Offers attractive bonuses and promotions, including a substantial welcome bonus, free spins, and cashback options.
  • Mobile-Friendly Service: The casino is optimized for mobile devices, allowing players to delight in their favourite games on the go.
  • 24/7 Customer Support: Provides round-the-clock support through live chat and email, guaranteeing that help is always available.
  • Responsible Gaming Tools: Promotes responsible gambling with various tools and resources to help manage gameplay.
  • Cons

  • Few Payment Options: The casino's limited deposit and withdrawal methods, with no cryptocurrency options, may not meet all players' preferences.
  • Wagering Requirements: Some bonuses come with high wagering requirements, making it challenging to cash out bonus winnings.
  • Limited Loyalty Program: The absence of a detailed loyalty scheme may not adequately reward long-term players.
  • Restricted Countries: Players from multiple countries are restricted from accessing the casino, limiting its global reach.

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Why Choose 31BET Casino Above Other Online Casinos

When it comes to online casinos, 31BET Casino, which is run by ONYXION MALTA LIMITED, has made a name for itself in the Canadian gaming scene. Launched in 2021, this service has swiftly climbed the ranks, distinguishing itself amid a sea of competitors. Its commitment to providing a broad array of gaming options and a loyalty scheme that generously rewards its community sets it apart from other online casinos in Canada.

The service accommodates a wide audience, from new casino to online casinos to more practised participants, by offering an intuitive interface and an immense selection of games covering everything from contemporary slots to classic table games.

Aspect Info
Parent Company Name ONYXION MALTA LIMITED
Website 31bet.com
Head Office Address 206 Wisely House, Old Bakery Street, Valletta VLT 1451, Malta
Year Established 2021

31BET’s distinctive blend of a broad game library, a user-focused interaction, and a rewarding loyalty programme makes it a standout option for Canadian players looking for a top-tier online casino interaction.

Usability Facts of 31BET Casino

Upon landing on 31BET Casino’s website, Canadian users are greeted with a sleek and modern interface that immediately sets the tone for a high-quality online gaming interaction. The site’s design is both attractive and functional, with a direct layout that makes finding through the immense selection of games an effortless task. This ease of traversal is particularly inviting to both newcomers and veterans, guaranteeing a fluid transition from one area of the site to the next.

The mobile responsiveness of 31BET Casino deserves special mention. The website adapts perfectly to different screen sizes, providing a consistent gaming interaction across all devices. This mobile adaptation guarantees that players can relish their favourite games while on the move without compromising on quality or functionality.

Aspect Evaluation
Ease of traversal Intuitive and user-friendly, with a clean design.
Mobile game accessibility Exceptional, with flawless performance on various devices.
Game filters Detailed filters for sorting games by type and provider.
Search functionality Effective, allowing for quick game and information retrieval.
Loading speed Rapid, boosting overall user satisfaction.
UX and UI ratings High, reflecting a modern and appealing design.

Overall, 31BET Casino delivers top user interaction that distinguishes itself in the crowded online casino market in Canada. The combination of its user-friendly interface, broad game selection, and flawless mobile compatibility makes it a solid choice for players seeking convenience and quality in their online gaming expeditions. My personal interaction with the website has been overwhelmingly positive, warranting a solid 4.5 out of 5 rating. This casino is well-suited for those who value ease of use alongside a varied and absorbing gaming portfolio.

31BET Casino’s Licensing, Safety, and Player Protection

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31BET Casino, managed by ONYXION MALTA LIMITED, holds a prestigious license from the Malta Gaming Authority (MGA), License number MGA/B2C/824/2020, effective from the 15th November 2021. This licensure is a significant indicator of the casino’s dedication to maintaining high standards of fairness, security, and responsibility in the online gambling industry. The MGA is well-known for its strict regulations and supervision, guaranteeing that its licensed entities offer a safe and secure gaming atmosphere.

The casino prioritizes player safety and responsible gaming, with policies and tools designed to support players in maintaining control over their gaming habits. From protecting underage users to offering self-exclusion options and gambling management tools, 31BET Casino demonstrates its commitment to the well-being of its players. Below is a table detailing the key aspects of player protection and responsible gaming measures in place at 31BET Casino:

Feature Availability
Deposit Limits Available; players can set daily, weekly, or monthly limits.
Cooling Off Period Support team can temporarily close accounts upon request.
Self-Exclusion Tools Available; options for self-exclusion from 1 week to 1 year.
Reality Check Notification system to remind players of time spent playing.
IT Security SSL encryption for secure data transmission.
Minors Protection Measures such as software like Net Nanny and CYBERsitter to prevent underage gambling.
Responsible Gaming Seals Links to organizations like GamCare and Gambling Therapy for support.

31BET Casino’s comprehensive approach to licensing, security, and player protection is commendable. With strong measures in place to guarantee a secure and responsible gaming atmosphere, players can relish a worry-free atmosphere. The casino’s proactive stance on responsible gambling, combined with the reassurance of MGA licensure, makes it a trustworthy choice for Canadian players. Based on these considerations, my interaction with the 31BET Casino website and its evident commitment to player safety, I would rate it a strong 4.8 out of 5.

31BET Casino’s Important Terms and Conditions

When it comes to finding the intricate web of online casino gaming, understanding the terms and conditions set by the service is crucial for a perfect and fair gaming interaction. For players venturing into the virtual dimension of 31BET Casino, here’s a succinct breakdown of the pivotal terms and conditions you should be familiar with before plunging into the gameplay:

  • Ownership and Licensing: 31BET Casino is operated by ONYXION MALTA LIMITED, a company registered in Malta. It is licensed by the Malta Gaming Authority (MGA), guaranteeing a regulated and secure gaming atmosphere.
  • Eligibility: Players must be at least 18 years of age to participate. It’s crucial to guarantee that online gambling is legal in your jurisdiction before signing up.
  • Account Registration: You are allowed only one account. During registration, all provided information must be accurate and truthful. Keeping your account information, especially your username and password, secure is your responsibility.
  • Deposits and Withdrawals: Deposits must be made from accounts/cards that are in your name. Withdrawal policies are strict to prevent fraud, requiring proof of identity and compliance with anti-money laundering regulations.
  • Responsible Gaming: The casino advocates for responsible gaming, providing tools and resources to help manage and control gambling behavior.
  • Bonus and Promotions: 31BET bonuses are available under specific conditions. They are not withdrawable and must be used in accordance with the casino’s wagering requirements.
  • Game Fairness and Integrity: All games on 31BET Casino are tested for fairness and use random number generators to guarantee unbiased outcomes.
  • Privacy and Data Protection: Your personal and financial information is protected through advanced security measures, adhering to strict data protection regulations.
  • Complaints and Disputes: Procedures for filing complaints are clear, and the casino commits to addressing them promptly. Disputes are handled in a fair and transparent manner.
  • Limitations of Liability: While the casino takes all reasonable steps to guarantee a safe gaming atmosphere, it cannot be held liable for losses incurred due to technical issues beyond its control.
  • Account Closure and Suspension: The casino reserves the right to close or suspend accounts for any breach of terms, with funds being returned or confiscated in accordance with the regulations.
  • Changes to Terms and Conditions: The casino may update its terms and conditions. It’s the player’s responsibility to stay informed about any changes.

Always read and understand the full terms and conditions before participating in online gambling. Responsible gaming should be your top priority. Set limits for your gambling activities and seek help if you feel you’re losing control. Remember, gambling should be fun and not seen as a way to make money.

How to start playing at 31BET Casino

Starting your path at 31BET Casino is effortless and rewarding, especially with their attractive sign up offer for new players.

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Here’s a step-by-step guide to getting set up:

31bet logo mini Head to 31BET Casino's Website:

First off, find their homepage.

31bet logo mini Click on "Sign Up":

You’ll find this button prominently displayed, ready for new players to join.

31bet logo mini Enter Your Email and Create a Password:

Make sure to use a valid email address as you’ll need it for verification purposes. Choose a strong password for your account’s security.

31bet logo mini Fill in Your Mobile Number:

Add your +1 Canadian mobile number without forgetting the country code for important account communications and verifications.

31bet logo mini Complete Your Personal Details:

This includes your first and last name. Verify these match your legal documents to avoid any verification issues.

31bet logo mini Provide Your Address Information:

Input your Canadian address, including city, province, and postal code. This will be important for account verification and banking transactions.

31bet logo mini Select Your Currency:

Choose CAD or any other available currency that suits you.

31bet logo mini Agree to the Terms and Conditions:

Confirm you are at least 18 years old and agree to the casino’s terms, conditions, and privacy policy.

31bet logo mini Verify Your Email:

A 6-digit code will be sent to your provided email address. Enter this code on the casino site to proceed. Check your junk or spam folder if you don’t see it right away.

31bet logo mini Complete the Registration:

Once your email is verified, your account will be ready.

By following these steps, you’ll be all set to delight in the gaming offerings at 31BET Casino. Remember, responsible gaming is key, and taking advantage of the sign-up offer can add more fun to your gaming sessions.

31BET Casino Bonuses and Promotions

31BET Casino offers a competitive suite of bonuses and promotions that rival those of other online casinos. Their selection includes appealing offers for both newcomers and existing customers, covering everything from welcome bonuses to loyalty cashbacks. This approach guarantees a rewarding atmosphere for all players, providing different gaming preferences with customized promotions.

First Deposit Bonus

As a new player at 31BET Casino, you’re greeted with a hearty welcome through their sign-up bonus, doubling your first deposit up to 1000€ for use on Casino Slots. To claim this joining offer, a minimum deposit of 20 CAD is required. It’s crucial to manually activate this bonus before plunging into the slots, guaranteeing you don’t miss out on the generous offer. The blend of a high maximum bonus cap and the necessity for a 35x wagering requirement on both the deposit and bonus amounts make this an appealing but challenging offer. Players must be mindful to meet the wagering criteria within 30 days, focusing their efforts on slots as other game types are excluded during the bonus period.

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Second Deposit Bonus

The generosity extends to your second deposit, offering a 100% match bonus up to 500 CAD. Similar to the welcome bonus, this offer applies strictly to Casino Slots and demands a 20 CAD minimum deposit. Activation is manual, guaranteeing players consciously choose. This bonus shares the 35x wagering requirement with its predecessor, emphasizing the importance of strategic play to maximize the bonus benefits.

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No deposit bonus

At present, 31BET Casino does not feature a No deposit bonus, which might be a letdown for some players seeking safe exploration of the casino’s offerings. However, the wide array of other bonuses available effectively compensates for this absence, providing ample opportunities for players to amplify their gaming interaction. These alternative bonuses guarantee that players still have access to valuable rewards and benefits to amplify their play at 31BET Casino.

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Cashback Bonus

For devoted players, 31BET Casino offers a 10% loyalty cashback bonus, accommodating those who have come across a less fortunate gaming streak. Eligibility for this bonus requires a series of deposits totalling 100 CAD or more, post-activation of other bonuses or withdrawal requests. The cashback bonus distinguishes itself for its flexibility, applicable to Sportsbook, Minigames, and Slots, but demands prompt action with a 30x wagering requirement to be met within 15 days.

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Free Spins

31BET Casino offers an attractive Free Spins bonus, allowing players to earn winnings that can be converted into a bonus with a 50x wagering requirement over seven days. The maximum withdrawal from Free Spins is set at 100 CAD, and the winnings are consolidated into an actionable bonus that players can activate from their account page. This bonus is particularly appealing because it accommodates both promotional code-related free spins and those without deposit requirements, making it flexible and accessible to a wide range of players.

Main Terms and Conditions of 31BET Casino Bonuses

31BET Casino offers a comprehensive suite of bonus and promotional schemes designed to boost your gaming interaction. It’s important for players to be familiar with these terms to fully leverage the offered benefits while avoiding any potential misunderstandings.

  • Eligibility and Restrictions: Bonuses are limited to one per person, household, email, telephone number, payment account, and shared devices or IP addresses. This guarantees fair access to all players.
  • Bonus Usage: Winnings initiated with bonus funds but completed after the bonus has been lost, wagered, or forfeited will be cancelled. This maintains the integrity of games played with bonuses.
  • Wagering: Bonuses and promotional offers are intended for gaming purposes only. Funds from these offers cannot be withdrawn and must be used for wagering on the site.
  • Availability: Promotional offers are time-bound and subject to specific conditions. Players are responsible for verifying the validity and availability of any offer.
  • Country Restrictions: Players from certain countries, including Finland, are not eligible for bonus offers, aligning with regulatory and policy requirements.
  • Finality of Decisions: Decisions regarding the Bonus and Promotional Schemes are final and not open to contestation.

Adherence to these terms is crucial for a fair and fun gaming environment. For detailed information, players are encouraged to consult the full terms and conditions on the 31BET Casino website.

After a thorough exploration and personal interaction with 31BET Casino’s website, I would rate their bonuses and promotions a solid 4.6 out of 5. The range and depth of their offers, including the sign-up and second deposit bonuses, provide a significant boost to new and returning players alike. Notably, unlike many other online casinos that require 31BET promo codes or a bonus code to access their promotional offers, 31BET simplifies the process. To receive and activate the bonus, players do not need to enter any codes; instead, they just go to their personal account and activate the offer by pressing a button. This ease of access to promotions without the hassle of remembering or entering codes significantly boosts user interaction.

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Game Collections at 31BET Casino

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31BET Casino’s gaming library offers a broad selection of games, featuring over 3000 slot titles, 49 table games, 137 live casino sessions, and 19 mini-games. This variety is supported by an admirable array of game providers, guaranteeing quality and variety across the board. The interface is designed for easy finding, making it effortless for players to find their preferred games or explore new titles.

Type of Games Quantity Most Popular Game
Slots 3000+ Sweet Bonanza
Table Games 49 Dragon Tiger
Live Casino 137 Mega Baccarat
Mini Games 19 Aviator

The casino is committed to transparency regarding the Return to Player (RTP) percentages, providing players with the necessary information to make informed choices. Notably, 31BET Casino’s game RTPs closely align with industry standards, guaranteeing fair play. For those interested in trying out games without wagering real money, the casino offers demo access to an immense selection of games post-registration, allowing for a safe exploration of its broad library.

Type Game Title RTP Industry Standard
Slot Gravity Bonanza 96.09% ~96%
Slot Wild West Gold 95.56% ~96%
Roulette Zoom Roulette 97.3% ~97%
Slot Sugar Rush 96.5% ~96%
Bingo Extra Bingo 95.96% ~96%
Blackjack Multihand Blackjack 99.51% ~99%
Slot Test Rabbit Garden 96.08% ~96%

Comparing the RTP data for major games with the industry standard reveals that 31BET Casino maintains competitive percentages, guaranteeing that players have fair chances of winning. For instance, “Gravity Bonanza” and “Sugar Rush” slots feature RTPs that are on par or slightly above the average, while “Zoom Roulette” and “Multihand Blackjack” offer exceptionally high returns, exceeding typical industry benchmarks.

Slots

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At 31BET Casino, players are treated to an expansive selection of slots, offering a varied range of themes and mechanics. The slots category includes Bonus Buy options for those looking to directly access game features, Megaways titles with thousands of ways to win, classic slots for a traditional feel, and jackpot games with the potential for big wins.

Games Provider RTP Release Date
Sweet Bonanza Pragmatic Play 96.51% 2019-06-27
Zeus vs Hades Gods of War Pragmatic Play 96.07% 2023-05-22
Jungle Spirit NetEnt 96.47% 2017-03-18
9 Lions Wazdan 96.59% 2018-08-05
Dragon Kingdom Pragmatic Play 96.47% 2016-12-20
Book Of Aztec Amatic 96% 2015-06-05

Table Games

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The table games section at 31BET Casino provides a solid variety of classic and modern variations. With 49 games available, players can plunge into strategic play across favourites like blackjack, roulette, and baccarat, appealing to both new and veteran table game devotees.

Games Provider RTP Release Date
Roulette Crystal Pragmatic Play 97.5% 2016-11-01
Red Dog Betsoft 97.2% 2015-04-23
Dragon Tiger Pragmatic Play 95.5% 2020-11-05
Baccarat Betsoft 98.99% 2018-12-20
Blackjack iSoftBet 99.64% 2015-05-01
Top Card Trumps Betsoft 95% 2015-09-01

Live Casino

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For those seeking the buzz of real-time betting, the live casino at 31BET Casino offers an absorbing session. This section, featuring 137 games, includes live versions of popular game shows, roulette, blackjack, baccarat, and poker. The live environment replicates the buzz of a land-based casino, complete with live dealers.

Games Provider RTP Release Date
Mega Baccarat Pragmatic Play 98.79% 2023-05-01
Auto Roulette Evolution 97.3% 2018-09-07
Mega Roulette Evolution 97.3% 2021-02-24
ONE Blackjack Pragmatic Play 99.28% 2021-03-03
Crazy Time Evolution 95.5% 2020-06-10
Cash or Crash Evolution 99.59% 2021-09-02

Mini Games

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Mini games at 31BET Casino offer quick, entertaining gaming sessions with 19 unique titles. These games are perfect for players looking for instant play options with simple rules and fast outcomes. Mini games provide a casual gaming interaction that complements the casino’s broad game library.

Games Provider RTP Release Date
Aviator Spribe 97% 2019-02-15
Spaceman Pragmatic Play 96.5% 2022-03-24
Thimbles Evoplay 96% 2018-03-19
Ice Field Upgaming 99% 2023-05-12
Teleport Upgaming 99% 2023-04-01
Penalty Shoot Out Evoplay 96% 2020-05-27

In conclusion, 31BET Casino delivers a robust and varied gaming interaction, meriting a 4.5 out of 5 rating. The immense game selection, combined with the provision of RTP information and the availability of demo play, creates an inviting environment for both new and veteran players. The slight variations in RTPs compared to industry standards are minor, given the overall quality and variety of the gaming offerings. This casino distinguishes itself as a premier destination for online gambling, offering both entertainment and fair play.

31BET Mobile Casino

31BET Casino emphasizes a mobile-friendly interaction, allowing players to transition from desktop to mobile devices flawlessly. The casino is optimized for smartphones and tablets across various systems, guaranteeing that games load quickly and play flawlessly on both iOS and Android devices. However, it’s important to note that while an immense majority of the games are optimized for mobile use, some older titles may not offer the same level of compatibility or may not be available on mobile.

Currently, 31BET Casino does not offer a dedicated app, but the mobile version of the site is designed to offer full functionality. This includes access to various games, banking options, and customer support, all adapted for a smaller screen. The focus on mobile gaming guarantees that players have an exceptional atmosphere directly from their browser without downloading any additional software.

Overall, 31BET Casino’s mobile offering earns a 4.4 out of 5 rating. The perfect integration across devices and the focus on mobile optimization are commendable, though the availability of an app could improve the interaction further. Despite this, the casino provides a robust and fun mobile gaming interaction that meets the needs of modern players.

Deposit Methods at 31BET Casino

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31BET Casino distinguishes itself with its streamlined and user-friendly deposit methods, designed to accommodate various preferences among its players. While the selection might not be the broadest, the options available, including Interac, Jeton, and MiFinity, are chosen for their reliability and convenience, guaranteeing secure and swift transactions. Notably, the absence of PayPal and limited cryptocurrency options might not sit well with every player, but including popular methods like Interac signals a commitment to accommodating Canadian users. What sets 31BET apart is the transparent fee structure, with zero commission on deposits and the immediate crediting of funds to players’ accounts, allowing for an uninterrupted gaming session.

Payment Method Time Commission Minimum Deposit Maximum Deposit
Interac Instant 0% 10 CAD 2000 CAD
Jeton Instant 0% 10 CAD 5000 CAD
MiFinity Instant 0% 10 CAD 2000 CAD

However, the limited number of deposit options might be a drawback for players seeking more variety, especially those preferring modern methods like digital currencies. Despite this, the ease of depositing and the assurance of secure transactions provide a solid foundation for starting your gaming path.

Please note, all payments are processed in EUR. Due to the nature of currency exchange, there may be a slight variation of up to 0.5% in the final amount due to currency fluctuations, an important consideration for Canadian players.

Overall, 31BET Casino’s deposit methods earn a 3.5 out of 5 rating. While the process is efficient and the conditions are favourable, the range of payment methods could benefit from expansion to accommodate a broader spectrum of players. The direct and hassle-free session of depositing funds, along with the quick adjustment to the gaming environment, somewhat mitigates the limitations in payment options.

Withdrawal Methods at 31BET Casino

31BET Casino offers a focused array of withdrawal methods, with a strong emphasis on electronic wallets for quick and secure transactions. While the range of options might seem limited to some players, the available electronic wallets accommodate those looking for fast and efficient ways to access their winnings. Notably, withdrawal time through these digital wallets is processed within 24 hours, and transactions come with no associated fees, underscoring the casino’s dedication to player convenience and value.

Payment Method Time Commission Minimum Withdrawal Maximum Withdrawal
Interac Instant to 24 hours 0% 10 CAD 2000 CAD
eCashout Instant to 24 hours 0% 10 CAD 2000 CAD
Jeton Instant to 24 hours 0% 20 CAD 5000 CAD
MiFinity Instant to 24 hours 0% 20 CAD 2000 CAD

Please note, all payments are processed in EUR. Due to the nature of currency exchange, there may be a slight variation of up to 0.5% in the final amount due to currency fluctuations, an important consideration for Canadian players.

Despite its somewhat narrow focus on withdrawal options, 31BET Casino manages to deliver a reliable and efficient service. The exclusivity of electronic wallets for withdrawals may not accommodate every preference, especially for players interested in other methods. However, the streamlined process, coupled with the absence of fees and quick access to funds, earns the casino a 4.1 out of 5 rating in this aspect. The commitment to providing a hassle-free withdrawal process through electronic wallets is commendable, though a broader selection of payment methods could further improve user satisfaction.

31BET Casino KYC and Account Verification

At 31BET Casino, the KYC (Know Your Customer) verification process is designed to be thorough yet direct, verifying both player security and compliance with regulatory requirements. To successfully verify your account, you’ll need to provide proof of identity (such as an ID card, passport, or driving license), proof of address (like a utility bill, phone bill, or bank statement from the last 90 days), and, if applicable, proof of ownership for your credit/debit card (a picture showing the card’s first 6 and last 4 digits, name, surname, and expiration date, with the middle 6 numbers covered for security).

Verifying your account and the source of your funds is essential before you can participate in playing or initiating withdrawals. This process helps protect against fraudulent activities and guarantees a safe gaming environment for all players. If you come across any difficulties or have questions, it’s recommended to contact 31BET Casino’s support team directly, often through a specific email address provided on their site, for verification inquiries.

From my personal viewpoint, the KYC procedure at 31BET Casino was relatively efficient. It’s critical to have all your documents prepared and verify they meet the casino’s requirements for a flawless verification process. Based on the ease of submission and the speed of verification, I’d rate my viewpoint on 31BET Casino’s KYC process a 4 out of 5. The one-point deduction comes from the anticipation and the time it takes for the process to be completed, which can vary but is a necessary step for secure and responsible gaming.

Customer Support at 31BET Casino

At 31BET Casino, the customer support system is crafted to provide timely and efficient assistance to players. You can reach out to the support team through various channels, including live chat, email ([email protected]), and a detailed FAQ section that covers a wide range of topics, from account management to bonuses and payment methods.

Contact Method Availability Response Time
Live Chat 24/7 Instant
Email 24/7 Within a few hours
FAQ Section Always Accessible Almost instantly

Live chat is available 24/7, making it an excellent option for immediate assistance, and it’s accessible even to those who haven’t registered yet. This allows potential players to inquire about the casino’s offerings and clarify any doubts before joining. The FAQ section is a treasure trove of information, thoroughly addressing common questions and providing a self-help resource for users.

Overall, the effectiveness of 31BET Casino’s customer support leaves a positive impression, warranting a 4.5 out of 5 rating. The absence of phone support and the unavailability of alternative messaging apps are minor setbacks in an otherwise stellar support framework. The rapid response of the live chat and the depth of the FAQ section significantly contribute to a satisfying interaction with the casino website, reflecting their commitment to player satisfaction and support.

Sports Betting 31BET Casino

They accommodate an immense array of sports, guaranteeing that every bettor finds their niche, from the adrenaline-packed football matches across European leagues to the strategic plays in tennis tournaments. The service’s commitment shines in its basketball coverage, where NBA games to local leagues are up for bets, and ice hockey, featuring NHL alongside global competitions.

31bet sportbook

Their betting menu is broad, offering not just win-lose bets but exploring the depths of each game with options like point spreads, total points, handicaps, and player-specific bets. The dynamic nature of live betting here is noteworthy; it invites bettors into the heart of the action, allowing them to place bets as games evolve, which is particularly absorbing for sports like soccer and basketball, where the tide can turn in moments.

The eSport sector at 31BET Casino is a testament to their forward-thinking approach, covering fan favourites like Counter-Strike and League of Legends. Here, bettors can plunge into match winners, total maps, and specific event outcomes, reflecting the unique nature of eSport competitions. Virtual sports offer another layer, with simulated events providing constant betting opportunities unhindered by real-world schedules.

The sports betting session at 31BET is further enriched by several bonus offerings and a robust betting offer:

Sports Welcome Bonus

Sports fans are welcomed with a 100% bonus up to 500€ on their first deposit, exclusive to sports betting. This promotion mandates a minimum deposit of 20 CAD and comes with a 10x wagering requirement on both the deposit and bonus amount. This bonus must be activated manually and used on bets with at least two events, each having 1.4 odds or higher. It’s an excellent way for new players to kick-start their betting path, offering a substantial boost to their betting funds.

31bet free bet

Free Bet

The Free Bet promotion at 31bet Casino allows players to place bets on a minimum of three events, each with odds of at least 1.4. Successful application of this bonus could lead to a maximum withdrawal amount of 350 CAD from free bet winnings. To use the Freebet, players must select the “Freebet” option when placing their bet, verifying all chosen events meet the minimum odds requirement. This direct process encourages strategic betting and rewards players’ loyalty.

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3+1 FreeBet

Offering a unique twist, the 3+1 FreeBet bonus gifts players with a free bet after placing three qualifying bets. The free bet amount is calculated as 15% of the combined stake of the three bets, encouraging players to remain active and strategic with their betting choices. This promotion not only improves the betting session but also provides an additional opportunity to win.

In summary, 31BET Casino’s sports betting session is a blend of traditional sports fervour and modern betting innovation, accommodating a wide range of preferences and strategies. This broad offering, coupled with their commitment to variety in betting options, positions them as a standout choice for bettors seeking depth and variety. My personal path through their sportsbook, finding the myriad of options and plunging into live betting, was nothing short of electrifying. The flawless integration of various sports and betting types, along with intuitive findings, makes it a solid 4.6 out of 5 in my book. The slight deduction comes from the desire for even more innovative betting options, which I’m hopeful will be addressed as they continue to evolve.

The Buzz

When exploring what’s being said about 31BET Casino across various review services, it’s crucial to consider both the accolades and the criticisms it has received. With insights gleaned from AskGamblers, CasinoGuru, and LCB, we get a fuller picture of the casino’s reputation in the online gambling community.

askgamblers

AskGamblers Review

With a CasinoRank of 7.6 and a player rating of good from 2 reviews, AskGamblers highlights 31BET Casino’s partnership with industry-leading game developers, the variety of payment methods, round-the-clock live chat support, mobile-friendly games, and its eCOGRA approval as key strengths. These features underscore the casino’s commitment to providing top gaming session and reliability. However, it’s not without its drawbacks, notably the multiple country restrictions that limit accessibility for players from various regions.

casinoguru

CasinoGuru Review

CasinoGuru’s review, giving 31BET Casino a Safety Index, praises the casino for its commendable selection of virtual sports games, direct and uncluttered website design, an array of responsible gambling tools, and a higher-than-average withdrawal limit. These aspects point to the casino’s focus on user satisfaction and safety. However, the 31BET review also points out significant areas for improvement, such as the limitation of live chat support to certain languages and the broad list of restricted countries, which could detract from the casino’s appeal to a global audience.

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LCB Review

Rated 759 out of 1591 with a score of 3 out of 5 after 12 votes on LCB, 31BET Casino is recognized for its attractive welcome bonus, casino spins, hosting of electrifying tournaments, and an admirable game library supported by leading software developers. These features suggest a lively and absorbing gaming environment. Yet, the casino’s policies of reserving the right to refuse or close accounts at their discretion, the absence of a dedicated loyalty program, and the restriction on bet limits, alongside the lack of direct telephone support, present significant concerns.

General Conclusion

Taking into account the overall sentiment from these reviews, the lack of interaction from casino representatives in addressing customer reviews and concerns impacts the overall score negatively. While the casino boasts several commendable features, the limited interaction with the community suggests a missed opportunity for improvement and customer satisfaction. Therefore, based on the level of customer service interaction observed, I’d give a conservative rating of 3.7 out of 5. This reflects the balance between the casino’s high-quality offerings and the need for better communication and customer support.

Final Verdict at 31BET CasinoFinal Verdict at 31BET Casino

Exploring through the myriad offerings of 31BET Casino has been a revelatory expedition, revealing a service that not only accommodates the varied preferences of players but also distinguishes itself in the crowded online gambling space.

The standout highlights of 31BET Casino include:

  1. A rich selection of games from leading software developers, offering something for every type of player.
  2. Generous bonuses and promotions that provide tangible benefits and improve the gaming session.
  3. A comprehensive sports betting section that accommodates fans of traditional sports and e-sports alike.
  4. Robust customer support through multiple channels, guaranteeing help is always at hand.
  5. A direct and efficient KYC process that emphasizes security without compromising on user satisfaction.

Considering all aspects of the casino—from its gaming library and bonuses to its customer support and security measures—I feel confident in assigning 31BET Casino a well-deserved rating of 4.5 out of 5. It’s a casino that not only meets but often exceeds expectations, making it a top recommendation for players seeking a comprehensive and satisfying online gaming session.

Overall Rating

How we rank 4.5
License and Security 4.8
Bonuses & Special Offers 4.6
Deposit & Withdrawal Options 3.8
Mobile Optimization 4.4
Gaming Experience 4.5
Customer Care 4.5
Online Sports Betting 4.6
Mila Roy
Mila Roy Content Strategist

Support

  • Email [email protected]
  • Live Help Yes
  • Countries Available United Kingdom, Spain, France, Portuguese, Finland, Italy, Germany

FAQ

Can I set betting limits at 31BET Casino to manage my gambling?

Yes, 31BET Casino supports responsible gambling by allowing players to set personal betting limits. This feature enables you to control your daily, weekly, or monthly deposit, loss, and wager amounts, helping you manage your gambling activities responsibly. You can easily adjust these settings in your account preferences or by contacting customer support for assistance, guaranteeing a safe and controlled gaming session.

Can I cancel a withdrawal request at 31BET Casino?

Yes, you can cancel a withdrawal request at 31BET Casino as long as it’s still in the pending stage. To do this, visit the cashier section of your account, find the pending withdrawal, and select the option to cancel it. The funds will immediately be returned to your casino balance, allowing you to continue playing or to make a new withdrawal request at a later time.

What should I do if I forget my 31BET Casino account password?

If you forget your password, don’t worry! Just click on the “Forgot Password?” link on the login page, enter your registered email address, and follow the instructions to reset your password. You’ll receive an email with a link to create a new password, guaranteeing you can quickly regain access to your account and continue delighting in your gaming session.

Are there any restrictions on using the free spins bonus at 31BET Casino?

Yes, the free spins bonus at 31BET Casino typically comes with certain conditions, such as specific eligible games, wagering requirements, and an expiry period. It’s important to read the bonus terms and conditions carefully to understand these restrictions and verify you use the free spins effectively to maximize your chances of winning.

Does 31BET Casino offer live dealer games, and are they available on mobile?

Absolutely! 31BET Casino boasts a wide range of live dealer games, including blackjack, roulette, baccarat, and poker, which are fully optimized for mobile play. Regardless if you’re using an iOS or Android device, you can delight in the absorbing session of live casino games on the go, with no compromise on the quality or interactive features of the games.

Does 31BET Casino support gameplay in languages other than English?

31BET Casino supports multiple languages to accommodate a varied global audience. Besides English, you can access the website in languages such as French, German, and Spanish, among others. This multi-language support improves user satisfaction, making the casino’s immense array of games and features more accessible to players worldwide.

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