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Regulation of Online Casino in Ontario

In Ontario, the realm of online gambling has recently witnessed a pivotal transformation, raising questions about the legalities and regulations governing this sector. The evolution in Ontario’s approach towards online gambling, particularly the regulation of online casinos, marks a significant change in the province’s gambling landscape. This article sets out to explore and clarify the current state of online gambling laws in Ontario, focusing on the recent regulatory shifts that have influenced both operators and players. It aims to provide a comprehensive understanding of the legal framework, answering the critical question: “Is gambling legal in Ontario?”

regulation of online casino in ontario

Background of Online Gambling in Ontario

The journey of online gambling in Ontario has been marked by significant changes, evolving from a largely unregulated space to one governed by specific laws and regulations. Initially, the province grappled with the ambiguity surrounding the legality of online gambling under the broad federal regulations. However, recognizing the growing popularity of online gambling and the presence of numerous Ontario gambling sites, the provincial government moved towards establishing a more defined legal framework. This evolution in Ontario gambling laws culminated in the implementation of targeted regulations, aimed at legalizing and regulating online gambling within the province. These changes in the Ontario online gambling regulation landscape have not only clarified the legal status of online casinos but also set the stage for a safer and more controlled gambling environment.

The current legal status of online gambling in Ontario represents a significant shift towards a regulated and legal online gaming environment. As of recent changes, online gambling is legal in Ontario under specific regulations. The key legislation overseeing this transition is the Ontario Lottery and Gaming Corporation Act, along with amendments and regulations under the Gaming Control Act. These laws provide the legal basis for the regulation and operation of online gambling in the province.

The primary regulatory body responsible for overseeing online casinos in Ontario is the Alcohol and Gaming Commission of Ontario (AGCO). AGCO, in partnership with iGaming Ontario (a subsidiary of AGCO), manages the licensing and regulation of online gambling sites. This regulatory framework aims to ensure a fair and safe online gambling environment while providing legal avenues for Ontarians to engage in online gambling. The framework reflects the commitment of Ontario’s government to provide regulated and responsible gambling options to its residents, aligning with the broader gambling laws Ontario.

Registration Process with AGCO

To register with the Alcohol and Gaming Commission of Ontario (AGCO), companies first need to acquire a certification from the Independent Testing Laboratory, confirming the reliability of their gaming devices. Following this, they must set up an account with the AGCO.

Required Documentation

For gambling operators, the following documents are necessary:

  • Operator Application.
  • Registrar’s Standards Gap Analysis.
  • Personal Disclosure for company employees.
  • Entity Disclosure.
  • Payment of the regulatory fee.
  • Payment of any requested investigation fee.
  • Any additional supporting documents as needed.

The complete list of required documents for the operator application and details about individuals requiring personal disclosure are available on the AGCO’s official website.

For gambling-related suppliers, these documents are required:

  • Supplier Application.
  • Personal Disclosure for company employees.
  • Entity Disclosure (if applicable).
  • Payment of the regulatory fee.
  • Additional supporting documents as required.

The full documentation requirements for suppliers are also listed on the AGCO’s website.

Agreement with iGaming Ontario

In addition to AGCO registration, companies must enter into an agreement with iGaming Ontario. This involves several steps:

  • Signing a Non-Disclosure Agreement (NDA) with iGaming.
  • Completing a letter of agreement with iGaming.
  • Setting up access to iGaming’s secure data channels.
  • Submitting Anti-Money Laundering (AML) information.
  • Submitting financial information to iGaming.
  • Participating in Operator Systems & Data Readiness Cycle with iGaming.
  • Finalizing the Operating Agreement with iGaming.

Both the agreement and the registration with AGCO can be conducted simultaneously. Detailed explanations of each step are available on iGaming Ontario’s website.


To maintain a gaming website, operators are required to pay an annual fee of CA $100,000 (approximately $77,760). Each website must be registered individually.

Gaming-related suppliers are subject to fees of either CA $3,000 (approximately $2,330) or CA $15,000 (approximately $11,660), depending on their category.

Licensing Process for Online Casinos

The essential steps in the process of obtaining a license for operating an online casino in Ontario are as follows:

  • Application to AGCO: Prospective operators must apply to the Alcohol and Gaming Commission of Ontario (AGCO).
  • Detailed Business Information: Applicants need to provide comprehensive information about their business and operational plans.
  • Player Protection Measures: Propose measures for ensuring player protection, including tools and policies for responsible gambling.
  • Background Checks and Financial Audits: Undergo thorough background checks and financial audits as part of the application process.
  • Adherence to Legal Gambling Age: Ensure measures are in place to adhere to the legal gambling age in Ontario, which is 19.
  • Prevention of Underage Gambling: Implement effective measures to prevent underage gambling.
  • Promotion of Responsible Gambling Practices: Include responsible gambling practices in their operations.
  • License Granting and Ongoing Monitoring: Once granted, licenses are subject to continuous monitoring and compliance checks by the AGCO.
  • Compliance with Ontario’s Online Gambling Laws: Ensure continuous adherence to the legal and regulatory standards set by Ontario’s online gambling laws.
  • Commitment to Safe and Fair Gaming Environment: Demonstrate a commitment to maintaining a safe and fair gaming environment for players.

These steps are critical in maintaining the integrity and safety of the online gambling industry in Ontario, reflecting the province’s dedication to responsible gambling.

Impact of Regulation on the Online Casino Market

The establishment of a regulated online gambling environment in Ontario has profoundly reshaped the industry’s dynamics. The introduction of these regulations has welcomed a multitude of licensed and esteemed operators into the market, significantly broadening and improving the array of online gambling choices for players. This structured regulatory framework has boosted consumer confidence and trust in online gambling platforms, fostering a more secure and transparent gaming atmosphere.

For operators, although adapting to these new regulations initially posed some hurdles, it has ultimately contributed to a more consistent and predictable market environment. From the players’ perspective, the response has been largely positive. They have shown appreciation for the increased safety protocols and the legitimacy that comes with a regulated online gambling setting. The overall impact of these regulatory changes in Ontario has been to elevate the online gambling experience, marrying enhanced security and trust with a rich diversity of gaming options.

Player Safety and Protection Measures

player safety and protection measures

Ontario’s online gambling regulations place a strong emphasis on player safety and responsible gambling. Measures to ensure player protection include:

  • Emphasis on player safety and responsible gambling in Ontario’s online gambling regulations.
  • Mandatory use of secure and encrypted technologies for financial transactions.
  • Ensuring the confidentiality and security of player data.
  • Requirement for online casinos to implement responsible gambling policies.
  • Implementation of tools for self-exclusion, deposit limits, and reality checks.
  • Strict enforcement of the online gambling Ontario legal
  • Robust age verification processes for all players.
  • Design of measures to create a safe online environment.
  • Focus on preventing problem gambling.
  • Protection of vulnerable individuals from gambling-related harm.

Maintaining Compliance in Online Gaming

To maintain compliance, companies must outline their strategies for tackling illegal activities like money laundering, terrorism financing, and fraud during the registration process. This includes implementing Anti-Money Laundering (AML) measures, and adhering to Know Your Customer (KYC) and Customer Due Diligence (CDD) protocols. Essential customer information to be collected at registration includes:

  • Name
  • Date of birth
  • Address
  • Username or other identification methods for login
  • Player contact details
  • Additional information as required by the Proceeds of Crime (Money Laundering) and Terrorist Financing Act

Verification of this information is crucial and is typically achieved through government-issued documents. Further checks, like liveness verification, might be conducted, primarily to confirm that players are of legal age for gambling. Companies are also tasked with monitoring player activities, including:

  • Deposit, withdrawal history, and account balance
  • Methods and sources of transaction funds
  • Time and date of last login
  • Detailed gaming and transaction history, including sports and event betting details
  • Total amount wagered and results (win/loss) over sessions or periods
  • Account balance at the beginning and end of each session

Additionally, companies must check if customers appear on any sanctions lists or are classified as Politically Exposed Persons (PEP).

Should there be any detection of suspicious customer activities, immediate action is required. This involves reporting the incident to the AGCO’s Registrar for further investigation and action. This comprehensive monitoring and reporting system ensures the integrity of online gaming activities and adherence to legal standards.


The regulation of online casinos in Ontario marks a significant stride towards a safer and more controlled gambling environment. The emphasis on player safety, responsible gambling, and compliance with legal standards has not only enhanced the integrity of the online gambling industry but also provided a framework for sustainable growth. These regulations reflect a balanced approach, considering both the interests of players and the operational needs of operators. As the online casino market continues to evolve in Ontario, it is clear that regulation will remain a pivotal factor in shaping its future, ensuring that online gambling remains a fair and enjoyable form of entertainment for all participants.